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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304786 Views

97 replies

91 likes

  • 304786 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

171482 Views

242 replies

44 likes

  • 171482 Views
  • 242 replies
  • 44 likes

"Get our app!", which doesn't exist

Spotify in mobile browser does not allow me to access my library or add to my playlists. It demands I get the Spotify app. The Spotify app does not exist for my phone. PlanPremium CountryUSA DeviceFurilabs FLX1 Operating SystemFuriOS 13 My Question o...

Casual Listener

Spotify in mobile browser does not allow me to access my library or add to my playlists. It demands I get the Spotify app. The Spotify app does not exist for my phone.   Plan Premium   ...

Miakoda

Casual Listener

266 Views

2 replies

2 likes

  • 266 Views
  • 2 replies
  • 2 likes

Add songs in to Playlist

The way to add songs from the 'New Releases' section to playlists needs to be optimized. I CAN’T WASTE HALF A DAY DOING THIS, AND I FIND IT INCREDIBLE THAT I’M THE ONE WHO HAS TO POINT THIS OUT.

Visitor

The way to add songs from the 'New Releases' section to playlists needs to be optimized. I CAN’T WASTE HALF A DAY DOING THIS, AND I FIND IT INCREDIBLE THAT I’M THE ONE WHO HAS TO POINT THIS OUT.

Amay

Spotify Star

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

The redesign of playlist are very confusing and I would like to keep the old design

I updated Spotify and saw that my playlist look completely different. I loved the old design so much!!!, but now it’s all confusing and to be honest it looks ugly (sorry to the designers). If I’m paying for premium at least let me choose if a want th...

Casual Listener

I updated Spotify and saw that my playlist look completely different. I loved the old design so much!!!, but now it’s all confusing and to be honest it looks ugly (sorry to the designers). If I’m pay...

Elsa15

Casual Listener

542 Views

2 replies

2 likes

  • 542 Views
  • 2 replies
  • 2 likes

Can’t order my playlists on phone. Only works on laptop app.

I want to put my playlists in custom order. I found out how to do it on my laptop app. But I can’t find out how to do on phone app. On Spotify “help” it says:Note: You need the desktop app to set a custom order for your playlists but then it will syn...

Visitor

I want to put my playlists in custom order. I found out how to do it on my laptop app. But I can’t find out how to do on phone app. On Spotify “help” it says: Note: You need the desktop app to set...

MattSuda

Spotify Star

294 Views

1 replies

1 likes

  • 294 Views
  • 1 replies
  • 1 likes

Library missing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy entire Library's gone, what happened! HOWW do I get it back!?

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My enti...

MattSuda

Spotify Star

380 Views

3 replies

0 likes

  • 380 Views
  • 3 replies
  • 0 likes

Superuser Contribution Need Help Playing Liked Songs on PS5

None of the below information is required. However, Weather I control it with the app or through my phone, my PS5 is refusing to play my liked songs. It just starts playing recommend songs, and when I turned off recommend playback, nothing plays now ...

Casual Listener

None of the below information is required. However, Weather I control it with the app or through my phone, my PS5 is refusing to play my liked songs. It just starts playing recommend songs, and when ...

AlejaR

Moderator

278 Views

3 replies

0 likes

  • 278 Views
  • 3 replies
  • 0 likes

Locked audiobook which I have purchased

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a family member. I have put a credit card onto my account for one-off payments. I have p...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am a ...

Billy-J

Spotify Star

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

Solved!! Can I share my playlist with the other person on my duo premium plan?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MateusM

Spotify Star

649 Views

3 replies

0 likes

  • 649 Views
  • 3 replies
  • 0 likes

I accidentally removed a song from my light to playlist can I recover it?

I was adding some songs from my light to playlist to a work playlist and unfortunately the two prompts are next to each other, and my finger accidentally tapped the remove option and I don't remember what song it was. How can I recover it?

Visitor

I was adding some songs from my light to playlist to a work playlist and unfortunately the two prompts are next to each other, and my finger accidentally tapped the remove option and I don't remember...

ribezaz

Spotify Star

252 Views

1 replies

1 likes

  • 252 Views
  • 1 replies
  • 1 likes

my 700+ playlists library was just wiped out...

Operating SystemWin10 My Question or Issueafter the gazillionth spotify client hiccup pretending I'm not connected while I am (surfing on the same PC at the same time...) and relaunching executable without success, I was suggested to reinitialize the...

Gig Goer

Operating System Win10   My Question or Issue after the gazillionth spotify client hiccup pretending I'm not connected while I am (surfing on the same PC at the same time...) and relaunching...

142 Views

0 replies

2 likes

  • 142 Views
  • 0 replies
  • 2 likes

Solved!! Playlist Vertical Scroll Position Not Preserved After Using Search Bar

During the rollout of the new search bar design on desktop several months ago, a bug was introduced which would cause your vertical scroll position on an open playlist to be lost when you start typing in the search bar and the search result page load...

Casual Listener

During the rollout of the new search bar design on desktop several months ago, a bug was introduced which would cause your vertical scroll position on an open playlist to be lost when you start typin...

ikea

Regular

804 Views

4 replies

0 likes

  • 804 Views
  • 4 replies
  • 0 likes

Superuser Contribution wiccan rede by artificial intelligence

Hi I can't seem to get the whole song after 3 min 59 the song is cut off. Is this a mistake/error somewhere it for sure is not normal.

Newbie

Hi I can't seem to get the whole song after 3 min 59 the song is cut off. Is this a mistake/error somewhere it for sure is not normal.

Vasil

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

dj

dj to stop playing songs you skip consistently. my dj will continuously play songs that i don’t like almost everyday even though i skip it so many times

Newbie

dj to stop playing songs you skip consistently. my dj will continuously play songs that i don’t like almost everyday even though i skip it so many times

ribezaz

Spotify Star

781 Views

1 replies

1 likes

  • 781 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Invite collaborator doesn't work - former collaborator removed

Free Plan / Italy / from Browser (so no cache/update version problem)A friend of mine informed me that suddenly he can't collaborate in my playlist. I didn't log in for like a month. I realised that I can't invite anyone, I click the button or in the...

Casual Listener

Free Plan / Italy / from Browser (so no cache/update version problem) A friend of mine informed me that suddenly he can't collaborate in my playlist. I didn't log in for like a month. I realise...

LordXaras

Regular

796 Views

4 replies

0 likes

  • 796 Views
  • 4 replies
  • 0 likes

Impossible to delete a playlist "your top songs 2022"

If the "Your Top Songs 2022" playlist isn’t showing the "Remove from Your Library" option and you can’t find it in the "Playlists" section of Your Library on Spotify, it’s likely because this Spotify-generated playlist may not be explicitly saved to ...

Visitor

If the "Your Top Songs 2022" playlist isn’t showing the "Remove from Your Library" option and you can’t find it in the "Playlists" section of Your Library on Spotify, it’s likely because this Spotify...

ribezaz

Spotify Star

412 Views

2 replies

1 likes

  • 412 Views
  • 2 replies
  • 1 likes

Current errors

PlanFree/PremiumCountry India Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My like playlist is missing which contains more than 1000 songs and no other playlist ...

Newbie

Plan Free/Premium Country India   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &...

ribezaz

Spotify Star

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs Randomly Hidden on Album, Can't Unhide

PlanPremiumCountryUSDeviceSamsung Galaxy S21Operating SystemAndroid 15 My Question or IssueListening to the Hamilton Original Broadway Cast Recording, and 4 songs are "hidden" without me setting them that way. When I click "Show in this Playlist," no...

Newbie

Plan Premium Country US Device Samsung Galaxy S21 Operating System Android 15   My Question or Issue Listening to the Hamilton Original Broadway Cast Recording, and 4 songs are "hidden...

Joan

Moderator

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution bring back "previous song" when triple click

i dont understand why they took this out of the app. i want to be able to go forward and backwards in my albums with headphones, playlists when i have music on the background while doing chores, exercising, etc. now i can only skip song throught my h...

Newbie

i dont understand why they took this out of the app. i want to be able to go forward and backwards in my albums with headphones, playlists when i have music on the background while doing chores, exer...

MattSuda

Spotify Star

511 Views

1 replies

1 likes

  • 511 Views
  • 1 replies
  • 1 likes

Superuser Contribution library gone

Hello,Until recently, I had a duo membership which has stopped now. The other person was the administrator. Over the past few years, I have created several playlists with hundreds of songs. Today, I took a premium membership with the same username. H...

Casual Listener

Hello, Until recently, I had a duo membership which has stopped now. The other person was the administrator. Over the past few years, I have created several playlists with hundreds of songs. Today, ...

Susan_GP

Moderator

574 Views

4 replies

0 likes

  • 574 Views
  • 4 replies
  • 0 likes

recherche de titres

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

172 Views

1 replies

0 likes

  • 172 Views
  • 1 replies
  • 0 likes