Help Wizard

Step 1


Subscription Issues

Subscription Issues

I have a Premium subscription but when I log-on on my phone, Spotify won't let me stream music as it says "Only Premium users can stream on demand". Can anyone help???

1 Reply

Hey! Welcome to the community 🙂


When did you subscribe to premium? 

If it was today, sometimes there can be a slight delay in your subscription appearing on all devices. If your account says premium in your online overview then it should work. Try logging out of the application, rebooting your phone and then logging in again.



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