Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to Play Certain Podcasts

Unable to Play Certain Podcasts

Plan

Premium

Country

United States

Device

iPhone 13 Pro

Operating System 

iOS 15.5

 

My Question or Issue

Certain podcasts, such as “Pride of Detroit: for Detroit Lions fans” refuse to play at all. I’ll select an episode and hit play but the progress bar will never move. I can play other podcasts and music like usual, but specific podcasts refuse to play. I’ve attempted logging out and back in, doing a clean reinstall, and still experience the issue. It also appears to be happening on my desktop application for Windows and on the web player as well. 

Any help would be greatly appreciated!

 

Reply
1 Reply

Hi there @BryanGer,

 

Thank you for taking the time to post here in the Community. You've done a really god job when it comes to the troubleshooting so far.

 

Can you provide us the URI of the podcasts so that we can have a closer look directly from our end?

On another note, does this occur on one specific device or multiple devices?

We'll keep an eye out for your reply.

 

Take care 🙂 

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts