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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226612 Views

53 replies

13 likes

  • 226612 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151675 Views

507 replies

108 likes

  • 151675 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106268 Views

19 replies

38 likes

  • 106268 Views
  • 19 replies
  • 38 likes

Superuser Contribution Sonos speakers not grouping anymore

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The speaker grouping disappeared and I cannot group them ...

Visitor

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The sp...

AlejaR

Moderator

1447 Views

1 replies

0 likes

  • 1447 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wrong Song Playing when clicking next song in Library/Playlists

PlanPremiumCountryCanadaDevice(iPhone 8, Dell Laptop)Operating System(iOS 13.1.1, Windows 10) My Question or IssueHi there. Everytime I try to play a song in my library by clicking the arrow for the next song in the playlist, I keep getting random in...

Casual Listener

Plan Premium Country Canada Device (iPhone 8, Dell Laptop) Operating System (iOS 13.1.1,  Windows 10)   My Question or Issue Hi there. Everytime I try to play a song in my library...

KennyZeeZee

Visitor

17699 Views

9 replies

0 likes

  • 17699 Views
  • 9 replies
  • 0 likes

Superuser Contribution Crackling/bad quality when playing wireless via bluetooth, not wired

PlanPremium DeviceIphone 7Operating SystemiOS 12 My Question or Issue I got my Beats Studio 3's last week. Was hyped to workout without a cable again, but when I listen to my music there is this crackling/bad sound quality present when the bass hits....

Newbie

  Plan Premium  Device Iphone 7 Operating System iOS 12   My Question or Issue  I got my Beats Studio 3's last week. Was hyped to workout without a cable again, but when ...

lolgocryaboutit

Visitor

10764 Views

5 replies

0 likes

  • 10764 Views
  • 5 replies
  • 0 likes

Hello

I have a new iPhone and when I download my Spotify app I can’t downloads songs

Visitor

I have a new iPhone and when I download my Spotify app I can’t downloads songs 

MateusM

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Solved!! can't see artist's info on the IPhone app

Hi guys, When I click on the artist's info link (usually placed at the bottom of each artist's page), I am directed to a black page (i.e., black screen) instead of seeing the full info about the artist.This is happening with all artists, while it use...

Regular

Hi guys,   When I click on the artist's info link (usually placed at the bottom of each artist's page), I am directed to a black page (i.e., black screen) instead of seeing the full info about...

Keef_

Regular

1384 Views

11 replies

0 likes

  • 1384 Views
  • 11 replies
  • 0 likes

Superuser Contribution Earbud gesture bug while changing playback speed

PlanPremiumCountryGermanyDeviceiPhone 12Operating SystemiOS 16.1.2App Version8.7.94.551 My Question or IssueMy earbuds have gesture control. A single tap pauses and plays the current title. When I change the playback speed to any other than 1x this g...

Regular

Plan Premium Country Germany Device iPhone 12 Operating System iOS 16.1.2 App Version 8.7.94.551   My Question or Issue My earbuds have gesture control. A single tap pauses and plays...

Eni

Moderator

612 Views

3 replies

0 likes

  • 612 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Title Disappearing

PlanPremiumCountryCanadaDeviceiPhone Xs My Question or IssueFor the past few months, whenever I have created a new playlist, the playlist title is sometimes missing from the "Your Library" tab of the Spotify app. For example, I create monthly playlis...

Casual Listener

Plan Premium Country Canada Device iPhone Xs   My Question or Issue For the past few months, whenever I have created a new playlist, the playlist title is sometimes missing from the "You...

Chrismix1

Visitor

13945 Views

12 replies

0 likes

iOS
Playlist Titles
  • 13945 Views
  • 12 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Adding albums to playlists

I find it quite annoying that in order to add an album to a playlist you have to individually do it instead of being able to add all the songs at once like you used to be able to do

Visitor

I find it quite annoying that in order to add an album to a playlist you have to individually do it instead of being able to add all the songs at once like you used to be able to do 

Eni

Moderator

432 Views

1 replies

0 likes

iOS
Playlists
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filters not displaying for songs

My filters have disappeared from playlists. I have completed the steps to clear the cache and uninstall but the issue is still persisting

Visitor

My filters have disappeared from playlists. I have completed the steps to clear the cache and uninstall but the issue is still persisting

kaworu_bloodpaw

Roadie

407 Views

2 replies

1 likes

  • 407 Views
  • 2 replies
  • 1 likes

Superuser Contribution Entire listening session clearing suddenly

PlanPremiumDeviceiPhone 12Operating SystemiOS 12 My Question or IssueI have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling through the Next From: Liked Songs list during my listening session and ...

Casual Listener

Plan Premium Device iPhone 12 Operating System iOS 12   My Question or Issue I have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling ...

Lyubka

Moderator

426 Views

1 replies

0 likes

Other
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads not visible on Apple Watch SE

PlanPremiumCountryUSA DeviceApple Watch SE My Question or IssueI just bought a new apple watch SE the other day. The watch and my phone are completely up to date and so is the spotify app. For some reason, on my watch, the app does not show "Downlaod...

Newbie

Plan Premium Country USA   Device Apple Watch SE   My Question or Issue I just bought a new apple watch SE the other day. The watch and my phone are completely up to date and so is...

Jules_brown92

Visitor

10092 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Share friend blend links are web player instead of open.spotify for mobile

Ie. in iMessage blend links don't show album cover or the play button but songs outside the blend playlist do

Visitor

Ie. in iMessage blend links don't show album cover or the play button but songs outside the blend playlist do

Eni

Moderator

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes

New AirPods Pro do not connect to call while listening to spotify

PlanPremiumCountryGermanyDeviceIphoneMy Question or IssueWhen I receive and accept a call while listening to music on Spotify with the new AirPods Pro, the music stops but the AirPods do not connect to the call or only do so on one side and the perso...

Visitor

Plan Premium Country Germany Device Iphone My Question or Issue When I receive and accept a call while listening to music on Spotify with the new AirPods Pro, the music stops but the AirPods d...

ToolboxT

Roadie

1179 Views

1 replies

0 likes

  • 1179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution radio option on ios

hey . i just bought today the iphone 14 pro max , and decided to try spotify.for some wierd reason , i cant find the "radion button" whenever i click the 3 dots... this option works on my PC and i cant find it on my phone

Casual Listener

hey . i just bought today the iphone 14 pro max , and decided to try spotify. for some wierd reason , i cant find the "radion button" whenever i click the 3 dots... this option works on my PC and ...

Eni

Moderator

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Assinatura gratuita

Paguei mas ainda passa propaganda e fala que assinatura gratuita. Paguei 19,90

Visitor

Paguei mas ainda passa propaganda e fala que assinatura gratuita. Paguei 19,90

Bittencourt

Spotify Star

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution When using Connect I can't turn on/off Canvas

DeviceiPhone XrOperating SystemiOS 16.2 My Question or IssueWhen playing over Spotify Connect I want to be able to turn on and off Canvas, but since it's within the Playback settings which are completely inaccessible when using Connect I can't. I und...

Music Fan

Device iPhone Xr Operating System iOS 16.2   My Question or Issue When playing over Spotify Connect I want to be able to turn on and off Canvas, but since it's within the Playback settings...

Dian

Spotify Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to disconnect Google Maps from Spotify?

How to disconnect Google Maps from Spotify? (iPhone) I want to undo the connection shown in the attached screenshot.

Casual Listener

How to disconnect Google Maps from Spotify?  (iPhone)   I want to undo the connection shown in the attached screenshot.

AdrianaLFarina

Visitor

38516 Views

12 replies

0 likes

  • 38516 Views
  • 12 replies
  • 0 likes

Superuser Contribution Favoriten sind weg/Favorites are gone

Meine Lieblingssongs, die ich seit über 5 Jahren sammle, sind einfach weg. Ich habe mich ab- und wieder angemeldet, die App deinstalliert und wieder neu runtergeladen, aber es hilft nichts. Was kann ich tun?/my favorites folder which i have been fill...

Visitor

Meine Lieblingssongs, die ich seit über 5 Jahren sammle, sind einfach weg. Ich habe mich ab- und wieder angemeldet, die App deinstalliert und wieder neu runtergeladen, aber es hilft nichts. Was kann ...

AlejaR

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast sort criteria lost after leaving screen

Whenever I set podcast sort order and filter played/unplayed. If I leave the show and go back in then what I set is lost.a capture of the problemhttps://imgur.com/a/o3NgpCMiOS 16.2Spotify 8.7.92.521I have tried to clear cache.

Casual Listener

Whenever I set podcast sort order and filter played/unplayed. If I leave the show and go back in then what I set is lost. a capture of the problem https://imgur.com/a/o3NgpCM iOS 16.2 Spoti...

Alex

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes