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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45779 Views
  • 15 replies
  • 36 likes
  • 45779 Views
  • 15 replies
  • 36 likes

Error when skipping tracks in car

Hello, I'm having an issue continually in my car… phone plugged in via USB, honda civic 2009. When I press previous track button on steering wheel, Spotify goes to next track. When I press next track, Spotify goes to next track. There is no issue wit...

  • Newbie
  • Hello, I'm having an issue continually in my car… phone plugged in via USB, honda civic 2009.   When I press previous track button on steering wheel, Spotify goes to next track. When I press n...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Superuser Contribution Skipping songs to play on a radio instead.

PlanPremiumCountryUnited StatsDeviceMy iPhone 8+ and my girlfriends iPhone XROperating SystemBoth on the latest operating system. My Question or IssueWhile in a group session with my girlfriend, trying to play a song/album will skip said song/album a...

  • Visitor
  • Plan Premium Country United Stats Device My iPhone 8+ and my girlfriends iPhone XR Operating System Both on the latest operating system.   My Question or Issue While in a group session...
  • Alex
  • Spotify Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my Lyrics not showing up

PlanPremium MiniCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Okay so currently right now i bough premium a day, whenever i sub to premium, my lyrics gone...

  • Newbie
  • Plan Premium Mini Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Dian
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with shuffle and repeat

PremiumHong Kong DeviceIPhone 13Operating SystemiOS My Question or IssueI keep having issues with the shuffle and repeat. This problem started a couple of days ago but now it's really getting on my nerves. My device keeps automatically turning on the...

  • Newbie
  •     Premium Hong Kong   Device IPhone 13 Operating System iOS   My Question or Issue I keep having issues with the shuffle and repeat.    This problem start...
  • Eni
  • Moderator
  • 1438 Views
  • 5 replies
  • 2 likes
  • 1438 Views
  • 5 replies
  • 2 likes

Lyics sharing / Canvas still not working

PlanPremiumCountryAzerbaijan DeviceiPhone 7Operating SystemiOS 15.6.1 My Question or IssueLyrics sharing button is not showing. Also i couldn't activate Canvas. Cause there's no option to choose "canvas"

  • Casual Listener
  • Plan Premium Country Azerbaijan   Device iPhone 7 Operating System iOS 15.6.1   My Question or Issue Lyrics sharing button is not showing. Also i couldn't activate Canvas. Cause ...
  • MateusM
  • Spotify Star
  • 475 Views
  • 3 replies
  • 0 likes
  • 475 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your Episodes on Apple Watch

PlanPremiumCountrySlovakiaDeviceApple Watch 6 My Question or IssueHello,I would like to ask a question:When I am going on the apple watch to “your library” -> “podcasts” -> “your episodes” the last saved episode is automatically played.I cannot see w...

  • Casual Listener
  • Plan Premium Country Slovakia Device Apple Watch 6   My Question or Issue Hello, I would like to ask a question: When I am going on the apple watch to “your library” -> “podcasts” -...
  • Lyubka
  • Moderator
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes

Superuser Contribution can't download

I am premium member . now I can't download songs .it shows that remove all downloads from another device to listen offline . how should I do that

  • Visitor
  • I am premium member . now I can't download songs .it shows that remove all downloads from another device to listen offline . how should I do that
  • Eni
  • Moderator
  • 979 Views
  • 1 replies
  • 0 likes
  • 979 Views
  • 1 replies
  • 0 likes

Hidden song can not be shown again

I accidentally Hiddet a song. When I try to show the song again, nothing happens. I can show and hide other songs at will. Just this Song is not going to show again no matter if I try it on my iPhone oron my iPadPlanPremium Device(iPhone 11 Pro Opera...

  • Casual Listener
  • I accidentally Hiddet a song. When I try to show the song again, nothing happens. I can show and hide other songs at will. Just this Song is not going to show again no matter if I try it on my iPhone...
  • Amayy
  • Spotify Star
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium iPhone 11 Philippines

Hi!every time I play a song, half way through it changes to another song from a random playlist. It keeps on changing despite of doing everything I read here. I have an Individual Premium Plan. Haven't logged in to any other device. I have reset, log...

  • Visitor
  • Hi! every time I play a song, half way through it changes to another song from a random playlist.  It keeps on changing despite of doing everything I read here.   I have an Individual Pr...
  • Alex
  • Spotify Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution playback constantly keeps reshuffling after connecting to bluetooth

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 15 (and also now on 16 beta) My Question or IssueEver since I switched back to iPhone I've noticed that when I connect to my Ford F150 bluetooth, whatever I was last playing switches shuffle...

  • Regular
  • Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15 (and also now on 16 beta)   My Question or Issue Ever since I switched back to iPhone I've noticed that when I con...
  • OscarDC
  • Moderator
  • 2324 Views
  • 8 replies
  • 0 likes
  • bluetooth
    Ford
    iOS
    shuffle
  • 2324 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify starts by itself and blasts music on my bluetooth speakers in the middle of the night.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify turns on by itself at random times in the middle of the night and starts blasting ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spot...
  • Jeremy
  • Spotify Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Is it possible to turn off story telling by genius?

This story which is showed up instead of normal lyrics is the most annoying thing in this app! Is there any chance to get rid of it? Example of that story is on the attachment photo

  • Newbie
  • This story which is showed up instead of normal lyrics is the most annoying thing in this app! Is there any chance to get rid of it? Example of that story is on the attachment photo 
  • Manolofight
  • Newbie
  • 4877 Views
  • 2 replies
  • 1 likes
  • 4877 Views
  • 2 replies
  • 1 likes

Superuser Contribution Heartstopper playlist opens

PlanFree/PremiumCountrySwedenDeviceiPhone 13 miniOperating SystemiOS 15.6.1 My Question or IssueWhenever I click on any song through the search bar the Heartstopper playlist opens and I immediately get ads even though I just watched an ad. Why is Hea...

  • Visitor
  • Plan Free/Premium Country Sweden Device iPhone 13 mini Operating System iOS 15.6.1   My Question or Issue Whenever I click on any song through the search bar the Heartstopper playlist ...
  • Jeremy
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I get rid of all that blue storage taken up? I reallly don’t want to get ride of my playlists

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS My Question or IssueI'm worried that soon I'll have to stop adding to my hundreds of playlists, which are super important to me, or that something else less then ideal will happen. What do I do? ...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone 6 Operating System iOS  My Question or Issue I'm worried that soon I'll have to stop adding to my hundreds of playlists, which are super i...
  • Alex
  • Spotify Legend
  • 53127 Views
  • 20 replies
  • 0 likes
  • 53127 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution Certain local files refuse to download on my phone

Whenever I attempt to download certain files on my phone, they refuse to download for some reason. Both files shown are mp3 files, yet only one will download. Also yes, I have searched for a post that has the same problem but the feature that appeare...

  • Casual Listener
  • Whenever I attempt to download certain files on my phone, they refuse to download for some reason. Both files shown are mp3 files, yet only one will download. Also yes, I have searched for a post tha...
  • ka1eido
  • Casual Listener
  • 435 Views
  • 2 replies
  • 0 likes
  • local files
  • 435 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Listening to Local Files on Spotify Mobile

Update: I figured out the issue, it was super simple, really. I just had to press the download button on the mobile app rather than the computer app in the playlist that holds the local files. PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 14...

  • Regular
  • Update: I figured out the issue, it was super simple, really. I just had to press the download button on the mobile app rather than the computer app in the playlist that holds the local files.  ...
  • Eni
  • Moderator
  • 8005 Views
  • 6 replies
  • 0 likes
  • 8005 Views
  • 6 replies
  • 0 likes

Superuser Contribution Bug: Can’t add songs to playlists while playing through Bluetooth headphones

PlanPremiumCountryUKDeviceiPhone 12 ProOperating Systemlatest public release iOS My Question or IssueSee title. Seems to be similar to the big where podcast episodes can’t be removed from My Episodes sometimes while connected to Bluetooth device.

  • Casual Listener
  • Plan Premium Country UK Device iPhone 12 Pro Operating System latest public release iOS   My Question or Issue See title. Seems to be similar to the big where podcast episodes can’t b...
  • Eni
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Time to finally fix the shuffle option.

Add on the playbutton :One click to shuffle one click to go back to normal play. It’s such a basic user friendly thing, I can’t believe it’s not been implemented.

  • Newbie
  • Add on the playbutton :One click to shuffle one click to go back to normal play. It’s such a basic user friendly thing, I can’t believe it’s not been implemented.
  • Eni
  • Moderator
  • 156 Views
  • 1 replies
  • 1 likes
  • iOS
  • 156 Views
  • 1 replies
  • 1 likes

Superuser Contribution iPhone suggests home address in searchbar

PlanPremiumCountryNetherlandsDeviceiPhone 13Operating SystemiOS 15 My Question or IssueSince today I noticed that when I click on the search bar, my iPhone suggests that I can search for my home address. How’s that possible, it’s not a location field...

  • Regular
  • Plan Premium Country Netherlands Device iPhone 13 Operating System iOS 15   My Question or Issue Since today I noticed that when I click on the search bar, my iPhone suggests that I ca...
  • AlejaR
  • Moderator
  • 1234 Views
  • 9 replies
  • 0 likes
  • 1234 Views
  • 9 replies
  • 0 likes

Superuser Contribution Songs Randomly Change When In A Group Session

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily Plan (not the owner)CountryUSADeviceiPhone 13Operating SystemiOS 15.6.1 My issue is that every time my girlfriend and I c...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Plan (not the owner) Country USA Device iPhone 13 Operating ...
  • Alex
  • Spotify Legend
  • 641 Views
  • 1 replies
  • 0 likes
  • group session bug
    iOS 15.6.1
  • 641 Views
  • 1 replies
  • 0 likes