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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407339 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278689 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178276 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
i can log in on computer; same log in details are "incorrect" on iphone. Insists I use link to gmail to reset, but I can't use gmail app on my phone.
i can log in on computer; same log in details are "incorrect" on iphone. Insists I use link to gmail to reset, but I can't use gmail app on my phone.
Moderator
368 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhoneOperating SystemiOS 16 My Question or IssueI want to be able to display podcast episodes in the home view as a compact list instead of large images. I also want to be able to hide played episodes here on the home scre...
Plan Premium Country USA Device iPhone Operating System iOS 16 My Question or Issue I want to be able to display podcast episodes in the home view as a compact list instead of large ...
Casual Listener
1263 Views
2 replies
0 likes
PlanPremium CountryUSA Device(iPhone 11) Operating System(iOS 15) My Question or IssueThe lyrics on my Spotify app have been glitching for almost 3 weeks now. They either don’t load or the loading screen blocks the lyrics. This happens about 80% of t...
Plan Premium Country USA Device (iPhone 11) Operating System (iOS 15) My Question or Issue The lyrics on my Spotify app have been glitching for almost...
Roadie
509 Views
1 replies
0 likes
Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb cable) The car stereo display shows the song curre...
Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb...
Newbie
2641 Views
3 replies
2 likes
PlanPremium DeviceiPhone 14 proOperating SystemiOS 16.3 My Question or IssueWhen I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correctly) under "Home" that I am offline.The problem is that under "Recently Played",...
Plan Premium Device iPhone 14 pro Operating System iOS 16.3 My Question or Issue When I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correct...
Casual Listener
1836 Views
3 replies
0 likes
I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not todayI didn’t use the account since then, until i log in today and see thisplease respond in this email if you can
I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not today I didn’t use the account since then, until i log in today and see this please respond...
Casual Listener
702 Views
4 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 12 My Question or IssueOver the last few months, I have had a consistent issue with my queue not loading the last song that is added to the queue. It makes editing the queue very difficult an...
Plan Premium Country Canada Device iPhone XR Operating System iOS 12 My Question or Issue Over the last few months, I have had a consistent issue with my queue not loading th...
Visitor
2986 Views
6 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
531 Views
2 replies
0 likes
No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off doesn’t show up. I deleted and reinstalled it, i sig...
No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off d...
Newbie
1934 Views
5 replies
1 likes
PlanPremiumCountry DeviceiPhone 11Operating SystemiOS 16 My Question or IssueThe “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” button or more options. There is no way to swipe the blue spotify is offline messag...
Plan Premium Country Device iPhone 11 Operating System iOS 16 My Question or Issue The “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” bu...
Moderator
426 Views
1 replies
0 likes
My playlist has abt 18 artists from 20+ playlists and the only music I have been able to access for the past 4 days is suggested songs. I’ve updated my app and phone and turned off auto play but nothing works. Please help!!
My playlist has abt 18 artists from 20+ playlists and the only music I have been able to access for the past 4 days is suggested songs. I’ve updated my app and phone and turned off auto play but noth...
Moderator
405 Views
1 replies
0 likes
With the duo plan when I open the app I get a 2 second logging in screen that immediately pops up and disappears. It is clunky and has only started when me and my partner switched from individual to duo plans. No fix yet and ongoing for several weeks...
With the duo plan when I open the app I get a 2 second logging in screen that immediately pops up and disappears. It is clunky and has only started when me and my partner switched from individual to ...
Moderator
336 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceIphone 13Operating SystemIOS 15.4.1 My Question or IssueSpotify doesn`t download in background. App must be opened, and with unblocked screen to download music Steps to reproduceOpen Spotify Create PlaylistClick downloadBlo...
Plan Premium Country USA Device Iphone 13 Operating System IOS 15.4.1 My Question or Issue Spotify doesn`t download in background. App must be opened, and with unblocked screen to do...
Visitor
2289 Views
3 replies
0 likes
PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 12.3.1Spotify VersionSpotify 8.5.14 My Question or IssueIt used to be the case that I could look at a big list of all my downloaded podcast episodes, and easily delete en mass the ones I've alrea...
Plan Premium Country UK Device iPhone 7 Operating System iOS 12.3.1 Spotify Version Spotify 8.5.14 My Question or Issue It used to be the case that I could look at ...
Visitor
6126 Views
3 replies
10 likes
PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 16) My Question or IssueIf I want to play the song „I’m Good“ by Bebe Rhexa and David Guetta it won’t start playing. I can listen to every other just but not to this song. It’s also not s...
Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 16) My Question or Issue If I want to play the song „I’m Good“ by Bebe Rhexa and David Guetta it won’t start pla...
Spotify Star
2286 Views
15 replies
0 likes
Hello,I had an issue I reported here in the forums late last year. Unfortunately the thread was hijacked by another user reporting a similar (but not identical) issue so I was unable to resolve the problem back then. However, I've recently almost com...
Hello, I had an issue I reported here in the forums late last year. Unfortunately the thread was hijacked by another user reporting a similar (but not identical) issue so I was unable to resolve t...
Regular
561 Views
4 replies
0 likes
I created a playlist with specific music for me to workout to, and Spotify keeps adding additional songs to it as part of the playlist. It's annoying and I want to find a way to turn it off but have been unsuccessful thus far. How do I turn this off?
I created a playlist with specific music for me to workout to, and Spotify keeps adding additional songs to it as part of the playlist. It's annoying and I want to find a way to turn it off but have ...
Roadie
738 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easierPlanFreeCountryus DeviceIpod touch 5th genOperating SystemIOS 9.3.5 I had bought a ipod touch 5 gen for fun.It was working good until one day(Today)I couldn't chose th...
None of the below information is required. However, the more you provide the easier Plan Free Country us Device Ipod touch 5th gen Operating System IOS 9.3.5 I had bought a i...
Moderator
409 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 10Operating SystemWindows 10 My Question or IssueFor the last few days I’ve notice a significant decrease in the volume that Spotify plays at on my Google Home mini. The same thing is happening on all 3 of my mini...
Plan Premium Country Canada Device iPhone 10 Operating System Windows 10 My Question or Issue For the last few days I’ve notice a significant decrease in the volume that Spotify play...
Moderator
1272 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 13.7 My Question or IssueHave looked (endlessly, lol) but haven't found this exact problem: the customized order of my playlists USED to appear in Carplay as it does on the Desk app but ...
Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.7 My Question or Issue Have looked (endlessly, lol) but haven't found this exact problem: the customized ord...
Visitor
5205 Views
8 replies
3 likes
