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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29005 Views

40 replies

9 likes

  • 29005 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93869 Views

115 replies

12 likes

Other
  • 93869 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

942 Views

0 replies

0 likes

iOS
  • 942 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293323 Views

60 replies

15 likes

  • 293323 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123469 Views

19 replies

38 likes

  • 123469 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Playing on all speakers including receiver

Spotify version8.8.4.551PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16.1.2 My Question or IssueI want to play Spotify on ALL my connected speakers. I have two Alexa speakers, a couple of Chromecasts and a Denon Receiver - all of which...

Roadie

Spotify version 8.8.4.551 Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16.1.2   My Question or Issue I want to play Spotify on ALL my connected speakers. &nbsp...

Alex

Spotify Legend

3511 Views

3 replies

0 likes

  • 3511 Views
  • 3 replies
  • 0 likes

quero trocar meu email. pois nao tenho mais acesso á ele

não tenho acesso ao email cadastrado, quero mudar, porém não ne lembro da senha cadastrada.

Visitor

não tenho acesso ao email cadastrado, quero mudar, porém não ne lembro da senha cadastrada.

Bittencourt

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding random songs to my playlist

I have autoplay turned off, that’s why I am posting— every help forum post seems to be from a few years ago, suggesting to turn autoplay off, or explaining the “enhance playlist” feature which I do not have enabled, or if I do, I’m not sure how to tu...

Casual Listener

I have autoplay turned off, that’s why I am posting— every help forum post seems to be from a few years ago, suggesting to turn autoplay off, or explaining the “enhance playlist” feature which I do n...

1usernameisenough

Casual Listener

792 Views

3 replies

0 likes

  • 792 Views
  • 3 replies
  • 0 likes

Solved!! Grey hearts for unliked songs

PlanFreeCountry DeviceiPhone 13Operating SystemiOS 16.3 My Question or Issue Hi I uninstalled and installed Spotify again and I noticed that all the unliked songs have grey hearts instead of empty ones. When I unlike a song, the green heart turns emp...

Casual Listener

Plan Free Country   Device iPhone 13 Operating System iOS 16.3   My Question or Issue   Hi I uninstalled and installed Spotify again and I noticed that all the unliked song...

Newbee

Casual Listener

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music Stops Playing

PremiumUSAiPhone 8iOS 11.4 Spotify keeps pausing randomly. It can be several times in a song or sometimes not at all. Even while in offline mode it still does it. I don’t think it’s a network issue because of being in offline mode. I’ve tried lowerin...

Casual Listener

Premium USA iPhone 8 iOS 11.4   Spotify keeps pausing randomly. It can be several times in a song or sometimes not at all. Even while in offline mode it still does it. I don’t think it’s a ...

Eni

Moderator

900 Views

3 replies

1 likes

  • 900 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlists not being displayed in the sidebar

I just downloaded Spotify on a new iPad Air, and none of my playlists are showing up in the sidebar like they do in the mobile and laptop version. Is this just part of the iPad interface? I enjoy that feature so I don’t have to scroll through all my ...

Visitor

I just downloaded Spotify on a new iPad Air, and none of my playlists are showing up in the sidebar like they do in the mobile and laptop version. Is this just part of the iPad interface? I enjoy tha...

evilZardoz

Casual Listener

2304 Views

3 replies

2 likes

  • 2304 Views
  • 3 replies
  • 2 likes

Superuser Contribution When will we be able to list all the songs from an artifact on an iPhone?

Plan Premium Device iPhoneYou can’t list all the songs from an artist. 
I see posts about this from 8 years ago and the response is basically “Not now, it’s on the to do list”
. This is infuriating. It’s basic. Even the top 20 would be an improvement...

Visitor

Plan Premium Device iPhone You can’t list all the songs from an artist. 
I see posts about this from 8 years ago and the response is basically “Not now, it’s on the to do list”
. This is infuriating...

AlejaR

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Live count for a new release not matching the weekly count

When i log in on my spotify for artists on iphone6s and check on the live count on the first screen it says i have total 700 plays for my latest release, however now that the week is almost over it still says around 200 total when i check on my overa...

Newbie

When i log in on my spotify for artists on iphone6s and check on the live count on the first screen it says i have total 700 plays for my latest release, however now that the week is almost over it s...

AlejaR

Moderator

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

I just

WANT HIFI NOW 

Casual Listener

WANT HIFI NOW 

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

[iOS][Other] Bring back the Artist/Song name location on the Now Playing screen

The new UI for the Now Playing screen makes it impossible to navigate with one hand. The artist and song name should be located back at the lower portion of the UI because these are the primary ways people can quickly navigate to the artist’s page or...

Music Fan

The new UI for the Now Playing screen makes it impossible to navigate with one hand. The artist and song name should be located back at the lower portion of the UI because these are the primary ways ...

983 Views

0 replies

2 likes

iOS
Other
  • 983 Views
  • 0 replies
  • 2 likes

Superuser Contribution Why is the Home of Spotify on Apple Carplay so bad and totally not usable

I'm using the latest IOS version of the spotify with Iphone 11 Pro Max. Everytime I connect to my car, spotify switches to Home and there isn't any single item related to me there. This is quite annoying. Why does it show totally meaningless things s...

Regular

I'm using the latest IOS version of the spotify with Iphone 11 Pro Max.    Everytime I connect to my car, spotify switches to Home and there isn't any single item related to me there. Thi...

-gp3_vseu8j1w

Casual Listener

2276 Views

4 replies

0 likes

  • 2276 Views
  • 4 replies
  • 0 likes

Why can’t I play this song?

https://open.spotify.com/track/20ElwUQqRxURFxU6Aci0X3?si=S7bA0D9bQDKsvS0nlcyI2w

Visitor

https://open.spotify.com/track/20ElwUQqRxURFxU6Aci0X3?si=S7bA0D9bQDKsvS0nlcyI2w

kaworu_bloodpaw

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping podcast quits out of Queue menu

Starting ~2 months ago, whenever I skip a podcast by swiping to the left from the queue menu in the app, the queue menu quits out as if I had pushed the down arrow in the top left. This makes it annoying to skip multiple podcasts consecutively as I h...

Casual Listener

Starting ~2 months ago, whenever I skip a podcast by swiping to the left from the queue menu in the app, the queue menu quits out as if I had pushed the down arrow in the top left. This makes it anno...

OscarDC

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music has stopped playing in random

I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually knows what I am talking about. It’s nothing to do wi...

Visitor

I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually k...

OscarDC

Moderator

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade skipping up to a minute

I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already at the chorus.

Newbie

I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already...

Eni

Moderator

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting to Chromecast with Google TV takes a long time

PlanPremiumCountryFinland DeviceiPhone 13 miniChromecast with Google TVOperating SystemiOS 16.2 My Question or IssueI've had a lot of connection issues after switching from Chromecast Ultra to Chromecast with Google TV (UHD). If Google TV's Spotify a...

Regular

Plan Premium Country Finland   Device iPhone 13 mini Chromecast with Google TV Operating System iOS 16.2   My Question or Issue I've had a lot of connection issues after switchi...

muurain

Regular

1761 Views

4 replies

0 likes

  • 1761 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Radio doesn’t play all tracks. Spotify Connect

PlanPremiumCountrySwedenDeviceIPhone 12Operating SystemiOS 16.2 when starting a radio playlist I get weird behavior while connected to a device via Spotify connect. If I play the radio on This iPhone it plays as expected all tracks in order. as soon ...

Regular

  Plan Premium Country Sweden Device IPhone 12 Operating System iOS 16.2   when starting a radio playlist I get weird behavior while connected to a device via Spotify connect. &n...

Oizo123

Regular

1571 Views

6 replies

0 likes

  • 1571 Views
  • 6 replies
  • 0 likes