Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43034 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108323 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
436910 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301594 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryEstonia DeviceiPhone 11Operating System13.5 My Question or IssueWas trying to find songs from a specific artist in a playlist and it wouldn’t work. Re-installed the app and still doesn’t work. Looks like I can only search by song na...
Plan Premium Country Estonia Device iPhone 11 Operating System 13.5 My Question or Issue Was trying to find songs from a specific artist in a playlist and it wouldn’t work. R...
Casual Listener
1703 Views
5 replies
0 likes
When I am listening to a podcast on a Bluetooth device and the person speaking stops for a second, the audio will pause slightly and start up again halfway through the next word.
When I am listening to a podcast on a Bluetooth device and the person speaking stops for a second, the audio will pause slightly and start up again halfway through the next word.
Moderator
2022 Views
5 replies
0 likes
(iOS 12.6.3) After updating Spotify last week on my CPU, it only shows a black window when application is open. Please advise!
(iOS 12.6.3) After updating Spotify last week on my CPU, it only shows a black window when application is open. Please advise!
Moderator
604 Views
3 replies
0 likes
PlanPremiumCountry italyDeviceiPhone 7Operating SystemiOS 10 My Question or Issue dear all, I can't find the DOWNLOAD on the top/right side of the songs or playlists.. there's a problem with Iphone7 maybe? Screen shot attached.. how can i solve it? t...
Plan Premium Country italy Device iPhone 7 Operating System iOS 10 My Question or Issue dear all, I can't find the DOWNLOAD on the top/right side of the songs or pla...
Moderator
29020 Views
6 replies
1 likes
Nemám nahoře v právem rohu vůbec mocnost vybrat si jak chci skladbu přehrát video atd. Moje stránka s přehráním vypadá jinak než když jsem to hledala na internetu
Nemám nahoře v právem rohu vůbec mocnost vybrat si jak chci skladbu přehrát video atd. Moje stránka s přehráním vypadá jinak než když jsem to hledala na internetu
Moderator
489 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone SEOperating SystemiOS 15 My Question or IssueSo I use the repeat all function A LOT, and I've noticed that whenever I select a new song, both from the same playlist and a different playlist, the status of repeat res...
Plan Premium Country USA Device (iPhone SE Operating System iOS 15 My Question or Issue So I use the repeat all function A LOT, and I've noticed that whenever I select a new song, bo...
Moderator
4477 Views
14 replies
2 likes
Sorting through already played podcast while driving is not good since there should be an option to either move played podcast to the bottom of the stack or even better remove from list and delete the played podcast. If Spotify won't fix this issue, ...
Sorting through already played podcast while driving is not good since there should be an option to either move played podcast to the bottom of the stack or even better remove from list and delete th...
Moderator
449 Views
1 replies
1 likes
App stuck on logo screen
App stuck on logo screen
Casual Listener
1495 Views
4 replies
1 likes
How too mark a moment in a podcast that I want to return to
How too mark a moment in a podcast that I want to return to
Spotify Legend
516 Views
1 replies
0 likes
Radio based on an album is now just labelled as "recommended songs for you". Why has this been changed?And today the wording has actually been moved to the bottom right, and is much smaller.This is yet another backwards design decision from Spotify.....
Radio based on an album is now just labelled as "recommended songs for you". Why has this been changed? And today the wording has actually been moved to the bottom right, and is much smaller....
Regular
1005 Views
4 replies
2 likes
I tried playing highschool musical 3’s album and it will not play. When I look up playlists with the songs ih there, they often grey out. I’m able to queue their songs, but they won’t play. My peers with Spotify can play the album with no problem at ...
I tried playing highschool musical 3’s album and it will not play. When I look up playlists with the songs ih there, they often grey out. I’m able to queue their songs, but they won’t play. My peers ...
Roadie
395 Views
1 replies
0 likes
When I try to search a song and queue it, it won’t appear in the queue. Neither will any song I try to queue. They also can’t be played from the search tab
When I try to search a song and queue it, it won’t appear in the queue. Neither will any song I try to queue. They also can’t be played from the search tab
Spotify Legend
653 Views
3 replies
0 likes
Hi, My music on Spotify won't resume when i'v put my Airpods Pro back in my ear(s) or when i've clicked the control-button on the Airpods. Spotify itself shows it's playing but it isn't and when i click a few times again it'll resume my music but it ...
Hi, My music on Spotify won't resume when i'v put my Airpods Pro back in my ear(s) or when i've clicked the control-button on the Airpods. Spotify itself shows it's playing but it isn't and ...
Casual Listener
14704 Views
16 replies
5 likes
I have spotify premium and the music is downloaded and still cant play it only when i trůn wifi on
I have spotify premium and the music is downloaded and still cant play it only when i trůn wifi on
Spotify Legend
387 Views
1 replies
0 likes
I can download the file but there are no no cover artwork tho
I can download the file but there are no no cover artwork tho
Moderator
405 Views
1 replies
0 likes
I have to close and restart the application several times for it to be recognized by the Spotify iDrive application. On the other hand, the music works well if I only use the bluetooth but I no longer have access to the advantages of the application ...
I have to close and restart the application several times for it to be recognized by the Spotify iDrive application. On the other hand, the music works well if I only use the bluetooth but I no longe...
Casual Listener
1384 Views
7 replies
0 likes
I can no longer find the sleep timer option on iPhone app. Saw that the Android version was missing this now, too. Is this what others are experiencing? I'm headed back to Pandora for now until Spotify fixes this.
I can no longer find the sleep timer option on iPhone app. Saw that the Android version was missing this now, too. Is this what others are experiencing? I'm headed back to Pandora for now until Spot...
Moderator
877 Views
2 replies
0 likes
I never added or liked these playlists on my Spotify
I never added or liked these playlists on my Spotify
Moderator
345 Views
1 replies
0 likes
My spotify seems to acting up recently, I’m not sure if its because im on the free premium trial but normally I would be able to see my enhance button and use it on playlists I created but now I cant? When I finally was able to somewhat fix it, the l...
My spotify seems to acting up recently, I’m not sure if its because im on the free premium trial but normally I would be able to see my enhance button and use it on playlists I created but now I cant...
Moderator
441 Views
1 replies
0 likes
ill have a playlist with artists like suicide boys and similar and it will autoplay different genres into the playlist like ariana grande which is very different from the genres i have on my playlist.
ill have a playlist with artists like suicide boys and similar and it will autoplay different genres into the playlist like ariana grande which is very different from the genres i have on my playlist.
402 Views
0 replies
1 likes
