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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36512 Views
  • 15 replies
  • 36 likes
  • 36512 Views
  • 15 replies
  • 36 likes

Solved!!Superuser Contribution remove followers

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehow do i remove a follower?

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how do ...
  • Camila36
  • Visitor
  • 158353 Views
  • 66 replies
  • 377 likes
  • 158353 Views
  • 66 replies
  • 377 likes

Solved!! Shuffle play in alphabetical order

I started playing a playlist in shuffle mode, and realized it's going in alphabetical order. Has anyone seen this before?

  • Visitor
  • I started playing a playlist in shuffle mode, and realized it's going in alphabetical order.  Has anyone seen this before?
  • R3tr0w4v3
  • Newbie
  • 2008 Views
  • 3 replies
  • 0 likes
  • 2008 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Glitching and stopping

PlanPremiumCountryUKDevice(iPhone 13 Pro)Operating System(iOS 15.5) My Question or Issuewhen playing music over data it now regularly stops or glitches for about 3-5secs even when i have a full signal and it’s now driving me nuts. I’ve rebooted phone...

  • Music Fan
  •   Plan Premium Country UK Device (iPhone 13 Pro) Operating System (iOS 15.5)   My Question or Issue when playing music over data it now regularly stops or glitches for about 3-5s...
  • Spotiprobs
  • Music Fan
  • 341 Views
  • 5 replies
  • 0 likes
  • 341 Views
  • 5 replies
  • 0 likes

Superuser Contribution Autoplay Not Working

PlanPremiumCountrySouth AfricaDeviceiPhone SE MKIOperating System15.5 My Question or IssueI'm using IOS15.5 on an Iphone SE MKI with the latest version of Spotify 8.7.46.1678. The autoplay feature is not working. I've updated to the latest version of...

  • Regular
  • Plan Premium Country South Africa Device iPhone SE MKI Operating System 15.5   My Question or Issue I'm using IOS15.5 on an Iphone SE MKI with the latest version of Spotify 8.7.46.1678...
  • Dian
  • Spotify Legend
  • 851 Views
  • 6 replies
  • 1 likes
  • 851 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Mobile Spotify and Discord

Hello, I use Spotify and Discord on mobile and I’m curious why my Discord status doesn’t show me as listening to Spotify when I am listening to Spotify. All of the settings are correct both on Spotify and Discord. I don’t understand PremiumUnited Sta...

  • Casual Listener
  • Hello, I use Spotify and Discord on mobile and I’m curious why my Discord status doesn’t show me as listening to Spotify when I am listening to Spotify. All of the settings are correct both on Spotif...
  • LiIith
  • Newbie
  • 186466 Views
  • 21 replies
  • 8 likes
  • 186466 Views
  • 21 replies
  • 8 likes

Superuser Contribution iPad iOS Beta 16 podcast stop playing when rotating from landscape to portrait

Device: iPad Pro 11" M1OS: iOS 16 BetaSubscription: PremiumCountry: USSpotify Version: 8.750.416 My Question or IssueOpen Spotify while in landscape mode and select a podcast via "Your Library > podcast name", then start playing the podcast. If you t...

  • Casual Listener
  • Device: iPad Pro 11" M1 OS: iOS 16 Beta Subscription: Premium Country: US Spotify Version: 8.750.416   My Question or Issue Open Spotify while in landscape mode and select a podcast ...
  • eelpie123
  • Casual Listener
  • 416 Views
  • 4 replies
  • 0 likes
  • 416 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't delete my playlists or change my playlist's covers

All of a sudden yesterday I could not change the cover on my playlists or delete the playlist itself. When I tried to change the picture I could press the edit button, but once I tried pressing "change image", nothing happened. Then when I pressed th...

  • Visitor
  • All of a sudden yesterday I could not change the cover on my playlists or delete the playlist itself. When I tried to change the picture I could press the edit button, but once I tried pressing "chan...
  • Fvi
  • Visitor
  • 1025 Views
  • 2 replies
  • 0 likes
  • 1025 Views
  • 2 replies
  • 0 likes

Sonos Speakers Not Appearing in Spotify App

PlanPremiumCountryUSADeviceiPhone Xs and Windows10Operating SystemiOS 15.6 and Windows 10 My Question or IssueYesterday, when I logged into Spotify to play music through my Sonos, my Sonos speakers were not visible in the Spotify application. The spe...

  • Newbie
  • Plan Premium Country USA Device iPhone Xs and Windows10 Operating System iOS 15.6 and Windows 10   My Question or Issue Yesterday, when I logged into Spotify to play music through my S...
  • keiran_pl
  • Newbie
  • 454 Views
  • 1 replies
  • 1 likes
  • 454 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to play any specific song

Plan: FreeCountry: Canada DeviceiPhone 12 proOperating SystemiOS 15.5 I am unable to play any specific song. When I search a song and click on play, it just plays a random song that too not from the same artist. Also I can no longer play a specific s...

  • Casual Listener
  •   Plan: Free Country: Canada   Device iPhone 12 pro Operating System iOS 15.5   I am unable to play any specific song. When I search a song and click on play, it just plays a ...
  • Dian
  • Spotify Legend
  • 224 Views
  • 3 replies
  • 0 likes
  • 224 Views
  • 3 replies
  • 0 likes

Black/dark background on song

PremiumChileiPhone 7iOS 10 So the thing is that when playing a song, a dark background instead of a colored one (based on album art), is displayed.I would like to know if it is possible to replicate this, or if it is just some type of bug. Thanks in ...

  • Visitor
  • Premium Chile iPhone 7 iOS 10   So the thing is that when playing a song, a dark background instead of a colored one (based on album art), is displayed. I would like to know if it is possi...
  • LukeBucholz
  • Newbie
  • 3265 Views
  • 2 replies
  • 0 likes
  • 3265 Views
  • 2 replies
  • 0 likes

Superuser Contribution Notifications for new podcast episodes

Currently using an iPhone X and have the most recent version of the app. My friend who has the same model phone showed me a new feature whereby you can get push notifications when a new episode of a podcast you follow drops. However, this feature doe...

  • Casual Listener
  • Currently using an iPhone X and have the most recent version of the app.  My friend who has the same model phone showed me a new feature whereby you can get push notifications when a new episode...
  • RandyInLA
  • Visitor
  • 19495 Views
  • 20 replies
  • 14 likes
  • 19495 Views
  • 20 replies
  • 14 likes

whenever i’m connected to my alexa, i get a pop up telling me i’m connected every few seconds

as the title says, whenever i’m connected to alexa on my iphone, i get a pop up in the middle of the screen every few seconds telling me that i’m connected, and it’s incredibly annoying. anyone know why?

  • Newbie
  • as the title says, whenever i’m connected to alexa on my iphone, i get a pop up in the middle of the screen every few seconds telling me that i’m connected, and it’s incredibly annoying. anyone know ...
  • 111 Views
  • 0 replies
  • 1 likes
  • 111 Views
  • 0 replies
  • 1 likes

Only Left Ear playing bluetooth with AirPods and Beats with iPhone X and Spotify

Both airpods work in overy other App as well as my phone. However with Spotify, only one ear plays I've been on phone with Apple tech support. I've logged out and back in of App, updated it and also rebooted phone - which has latest update. Only one ...

  • Newbie
  • Both airpods work in overy other App as well as my phone.  However with Spotify, only one ear plays I've been on phone with Apple tech support.  I've logged out and back in of App, updated ...
  • jcpe
  • Visitor
  • 24093 Views
  • 6 replies
  • 6 likes
  • 24093 Views
  • 6 replies
  • 6 likes

Solved!!Superuser Contribution local files album cover

PlanPremiumDeviceiPhone 11Operating SystemiOS 15My Question or Issuei’ve downloaded a lot of songs through local files and put them all in the same playlist. when it finally finished downloading to my iPhone i noticed that there was no album cover fo...

  • Casual Listener
  • Plan Premium Device iPhone 11 Operating System iOS 15 My Question or Issue i’ve downloaded a lot of songs through local files and put them all in the same playlist. when it finally finished do...
  • Jeremy
  • Spotify Legend
  • 4828 Views
  • 5 replies
  • 0 likes
  • 4828 Views
  • 5 replies
  • 0 likes

bug player background

PlanPremiumCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.6 My Question or Issuehi, i noticed a really annoying bug in the player screen that happens very often. The background sometimes becomes dark at the bottom of the screen, and if I make...

  • Music Fan
  • Plan Premium Country Italy Device iPhone 12 mini Operating System iOS 15.6   My Question or Issue hi, i noticed a really annoying bug in the player screen that happens very often. The ...
  • Meteorol11
  • Regular
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution SONOS speakers disappeared from Spotify

In Spotify, my SONOS speakers are no longer an option on any device; however, I can see Spotify within the SONOS apps (devices are below). I don't particularly like using the SONOS app, and would rather run Spotify with the options to use the SONOS s...

  • Casual Listener
  • In Spotify, my SONOS speakers are no longer an option on any device; however, I can see Spotify within the SONOS apps (devices are below).  I don't particularly like using the SONOS app, and wou...
  • Vasil
  • Moderator
  • 3912 Views
  • 13 replies
  • 2 likes
  • 3912 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution Facebook

Hello,I dont want facebook anymore, but when i deactivated it, i cant get in spotify anymore.. i tried everything that i could find on google, i removed the app from FB etc..I dont want to create a new account because i have to much musiclistsMy ques...

  • Casual Listener
  • Hello, I dont want facebook anymore, but when i deactivated it, i cant get in spotify anymore.. i tried everything that i could find on google, i removed the app from FB etc.. I dont want to crea...
  • Yordan
  • Moderator
  • 539 Views
  • 5 replies
  • 0 likes
  • 539 Views
  • 5 replies
  • 0 likes

Superuser Contribution wrong song playing

PlanFreeCountryNew Zealand DeviceiPhone 11Operating SystemiOS My Question or Issuespotify plays the wrong song when I try to play certain songs on mix playlists that I usually can choose what songs play and plays the wrong songs on normal shuffled pl...

  • Regular
  • Plan Free Country New Zealand  Device iPhone 11 Operating System iOS   My Question or Issue spotify plays the wrong song when I try to play certain songs on mix playlists that I u...
  • Dian
  • Spotify Legend
  • 2609 Views
  • 11 replies
  • 0 likes
  • 2609 Views
  • 11 replies
  • 0 likes

Superuser Contribution Unable to download Joe Rogan Experience only

PlanPremiumCountryUS DeviceIphone 13plusOperating SystemiOS 15.4.1Spotify Version: 8.7.30.1342My Question or IssueMy issue is that I am able to download any podcast except for The Joe Rogan Experience.I have cleared the cache, offloaded the app, dele...

  • Casual Listener
  • Plan Premium Country US   Device Iphone 13plus Operating System iOS 15.4.1 Spotify Version: 8.7.30.1342 My Question or Issue My issue is that I am able to download any podcast except ...
  • Dian
  • Spotify Legend
  • 2418 Views
  • 10 replies
  • 0 likes
  • 2418 Views
  • 10 replies
  • 0 likes