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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 50257 Views
  • 15 replies
  • 36 likes
  • 50257 Views
  • 15 replies
  • 36 likes

Superuser Contribution More puzzlement over 'Local Files'

Hello,I realise that the method of accessing local files on iOS devices has recently changed but I've noticed a couple of odd things when trying out the new method: 1. The 'old' method (on Spotify for PC, add a source folder containing music files th...

  • Regular
  • Hello, I realise that the method of accessing local files on iOS devices has recently changed but I've noticed a couple of odd things when trying out the new method:   1. The 'old' method (on...
  • AlejaR
  • Moderator
  • 732 Views
  • 10 replies
  • 0 likes
  • 732 Views
  • 10 replies
  • 0 likes

Superuser Contribution Songs don’t play unless they have been liked

PlanPremiumCountryUSDeviceIPhone 11Operating SystemiOS 13.6Question or IssueWhen I go to an album to play a song that has not been downloaded it won’t play. It gets stuck in a screen like the first picture I attached. However I can like and then imme...

  • Visitor
  • Plan Premium Country US Device IPhone 11 Operating System iOS 13.6 Question or Issue When I go to an album to play a song that has not been downloaded it won’t play. It gets stuck in a scree...
  • Espinator
  • Newbie
  • 15314 Views
  • 39 replies
  • 12 likes
  • 15314 Views
  • 39 replies
  • 12 likes

Superuser Contribution Certain podcasts not playing over wifi

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.3.1 My Question or IssueI keep having the same issue playing Pod Save America over wifi. I can stream music without issue, and can stream certain other podcasts, but for some reason, I can onl...

  • Newbie
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3.1   My Question or Issue I keep having the same issue playing Pod Save America over wifi. I can stream music without ...
  • OscarDC
  • Moderator
  • 2148 Views
  • 5 replies
  • 0 likes
  • 2148 Views
  • 5 replies
  • 0 likes

Superuser Contribution spotify only plays the first 10 seconds of most songs

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or Issuespotify will only play the first ten seconds of most all of my songs. i have them all downloaded but spotify still won’t work, even when i connect to wifi.

  • Visitor
  • Plan Premium Country USA Device iPhone 6s Operating System iOS 13.5.1   My Question or Issue spotify will only play the first ten seconds of most all of my songs. i have them all downl...
  • Alex
  • Spotify Legend
  • 10506 Views
  • 9 replies
  • 0 likes
  • 10506 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify offline music only download when the phone is unloked

PlanPremium DeviceiPhone 11 pro maxOperating System(iOS 13.3.1 My Question or Issue When In settings I go to Music Quality, in Download section there is this message: “Please Keep Spotify Open And Your screen unlocked. Downloads will pause If your de...

  • Casual Listener
  • Plan Premium   Device iPhone 11 pro max Operating System (iOS 13.3.1   My Question or Issue   When In settings I go to Music Quality, in Download section there is this messag...
  • SilSpoti
  • Music Fan
  • 3418 Views
  • 3 replies
  • 0 likes
  • 3418 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle multiple playlists

PlanPremiumCountryUnited States DeviceiPhone 12Operating SystemiOS 15 My Question or IssueOn desktop, you can take 2 (or more) playlists, add them to a folder and use that to shuffle them together. Why can’t I do this on mobile? It’s a great feature,...

  • Regular
  • Plan Premium Country United States  Device iPhone 12 Operating System iOS 15   My Question or Issue On desktop, you can take 2 (or more) playlists, add them to a folder and use th...
  • Yordan
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming with WatchOS 9 broken

PlanPremiumCountryGermanyDeviceApple Watch Series 6 CellularOperating SystemWatchOS 9b7 My Question or Issue I know that WatchOS 9 is still in beta but as we are already on b7 this issue might make it into the production version. When streaming Spoti...

  • Newbie
  • Plan Premium Country Germany Device Apple Watch Series 6 Cellular Operating System WatchOS 9b7   My Question or Issue   I know that WatchOS 9 is still in beta but as we are alrea...
  • Steds
  • Newbie
  • 3234 Views
  • 8 replies
  • 5 likes
  • 3234 Views
  • 8 replies
  • 5 likes

Superuser Contribution Missing top genres

PlanPremiumCountryCanadaDeviceiPhone 13pro max Operating SystemiOS 15.3 My Question or IssueMy top genres on the search page seemed to have disappeared and will not come back and I’m not sure why and what to do. Can anyone help me out? Thank you!

  • Newbie
  • Plan Premium Country Canada Device iPhone 13pro max  Operating System iOS 15.3   My Question or Issue My top genres on the search page seemed to have disappeared and will not come...
  • Dylanlebel
  • Casual Listener
  • 4303 Views
  • 8 replies
  • 0 likes
  • 4303 Views
  • 8 replies
  • 0 likes

recently played artists and playlist don’t show up on the mobile app

Why does “recently played” whether it be artist or playlistit not show up on the app like it does on the desktop, like it used to before the most recent app update. I have deleted, restarted, cleared cache. Still nothing.

  • Casual Listener
  • Why does “recently played” whether it be artist or playlistit not show up on the app like it does on the desktop, like it used to before the most recent app update. I have deleted, restarted, cleared...
  • bdinator
  • Regular
  • 447 Views
  • 3 replies
  • 3 likes
  • 447 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution spotify is not working on the ipad 2

Please fix the problem with that spotify is not working on the ipad 2, otherwise you will lose many customers on such ignorance of their customers.

  • Regular
  • Please fix the problem with that spotify is not working on the ipad 2, otherwise you will lose many customers on such ignorance of their customers.
  • Primoris
  • Regular
  • 8643 Views
  • 10 replies
  • 2 likes
  • 8643 Views
  • 10 replies
  • 2 likes

Superuser Contribution Automatic log in when I download Spotify

PlanFreeCountryUSADeviceiPhone IssueWhen I download Spotify on a device in my iCloud, and open the app, it is automatically logged into my Spotify account, without me having to input my email and password. I do not have Spotify linked to my iCloud or...

  • Newbie
  • Plan Free Country USA Device iPhone   Issue When I download Spotify on a device in my iCloud, and open the app, it is automatically logged into my Spotify account, without me having to i...
  • Eni
  • Moderator
  • 1524 Views
  • 1 replies
  • 0 likes
  • 1524 Views
  • 1 replies
  • 0 likes

Offline Streaming

PlanPremiumCountryAustriaDevice(iPhone XR)Operating System(iOS 16) My Question or IssueMusic I have downloaded won't work when I'm offline. Any of you had or has this problem?

  • Newbie
  • Plan Premium Country Austria Device (iPhone XR) Operating System (iOS 16)   My Question or Issue Music I have downloaded won't work when I'm offline. Any of you had or has this problem...
  • MateusM
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist

PlanPremiumCountrySanta AnaDeviceiPhone 12Operating SystemiOS 16 My Question or IssueI made a playlist on my pc and added all the songs to it, but when I went to mobile, none of the songs are in the playlist.

  • Newbie
  • Plan Premium Country Santa Ana Device iPhone 12 Operating System iOS 16   My Question or Issue I made a playlist on my pc and added all the songs to it, but when I went to mobile, none...
  • Yordan
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will he get notified if i am logged in without pressing play?

Hey there,So my partner has logged into his spotify account on my phone recently while also being logged in on his own phone.I can still see what he is listening to through my device as his account is still logged in on my phone.I just wanted to know...

  • Newbie
  • Hey there, So my partner has logged into his spotify account on my phone recently while also being logged in on his own phone. I can still see what he is listening to through my device as his accou...
  • Dian
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops and starts playing by its self

Recently the Spotify app on my iPhone 6+ has developed a mind of its own to the point that it's basically unusable. It's constantly stopping, starting or skipping songs by its self. When it does this it plays the 3 tones it plays when you press the p...

  • Newbie
  • Recently the Spotify app on my iPhone 6+ has developed a mind of its own to the point that it's basically unusable. It's constantly stopping, starting or skipping songs by its self. When it does this...
  • Dian
  • Spotify Legend
  • 1302 Views
  • 3 replies
  • 2 likes
  • 1302 Views
  • 3 replies
  • 2 likes

Superuser Contribution Now Playing not syncing when playing from Next in Queue

Now Playing not syncing when playing from Next in Queue, and Next in Queue not syncing between devices. Now Playing does appear to work when playing from Next From and Next From does appear to sync when songs change, but Now Playing from Next in Queu...

  • Visitor
  • Now Playing not syncing when playing from Next in Queue, and Next in Queue not syncing between devices. Now Playing does appear to work when playing from Next From and Next From does appear to sync w...
  • user-removed
  • Not applicable
  • 445 Views
  • 7 replies
  • 0 likes
  • 445 Views
  • 7 replies
  • 0 likes

Restore Recursive "Play" button for Playlist Folders on mobile

The user experience with Spotify on mobile was just greatly reduced. Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how I used to consume my own MP3s before Spotify, and Spotify ca...

  • Newbie
  • The user experience with Spotify on mobile was just greatly reduced.   Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how ...
  • roberttrs999
  • Casual Listener
  • 996 Views
  • 5 replies
  • 10 likes
  • Android
    iOS
    Mobile
  • 996 Views
  • 5 replies
  • 10 likes

Cannot like songs

PlanPremium StudentUSA DeviceiPhone 13 Max ProOperating SystemiOS 16 My Question or IssueI use to be able to Like songs but now it only lets me Add to Playlist and I can't add any songs to my liked playlist. Is there something I need to change to fix...

  • Visitor
  • Plan Premium Student USA   Device iPhone 13 Max Pro Operating System iOS 16   My Question or Issue I use to be able to Like songs but now it only lets me Add to Playlist and I can...
  • jasonbeyers
  • Casual Listener
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes