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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36427 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101681 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1266 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298526 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125571 Views

19 replies

38 likes

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Superuser Contribution My blend playlist are not working they’re freezing

I’ve made blends with my friends and when I click on them to listen they freeze to a black screen and the music that I’m hearing stops playing

Visitor

I’ve made blends with my friends and when I click on them to listen they freeze to a black screen and the music that I’m hearing stops playing

Eni

Moderator

844 Views

3 replies

2 likes

  • 844 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify dropping connection with Sonos - iPhone / iPad

PlanFamily PremiumCountryCanadaDevice(iPhone 6, iPhone 8, iPad 2)Operating System(latest iOS) My Question or IssueStarting last week after years of use, Spotify cannot keep the connection to the Sonos app. It drops after a few seconds. Have unplugged...

Casual Listener

Plan Family Premium Country Canada Device (iPhone 6, iPhone 8, iPad 2) Operating System (latest iOS)   My Question or Issue Starting last week after years of use, Spotify cannot keep t...

Artiloop

Music Fan

18201 Views

20 replies

6 likes

  • 18201 Views
  • 20 replies
  • 6 likes

Is there anything I can do to access the new DJ feature?

I am updated to the newest version, premium listener in the US, the DJ feature is not available for me and I was very excited to access the new feature

Visitor

I am updated to the newest version, premium listener in the US, the DJ feature is not available for me and I was very excited to access the new feature

kaworu_bloodpaw

Roadie

547 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Why are there ads playing after each song

Listening to my mobile Spotify, after each song finishes, there’s like 1-5 ads every time. Idk how to stop it I tried uninstalling, deleting data, etc…. Idk if this is a bug or like a Spotify thing but please help

Regular

Listening to my mobile Spotify, after each song finishes, there’s like 1-5 ads every time. Idk how to stop it I tried uninstalling, deleting data, etc…. Idk if this is a bug or like a Spotify thing b...

badysst

Regular

2502 Views

2 replies

0 likes

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  • 2 replies
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Enhance doesn’t turn off and won’t let me choose songs when offline

Absolutely infuriating feature. First off, I can’t turn enhance off, it turns off and then comes back on ALWAYS, annoying as it gets holy shit I hate it. Then, when I’m offline it says “can’t use enhance while offline” so I click the button to turn i...

Visitor

Absolutely infuriating feature. First off, I can’t turn enhance off, it turns off and then comes back on ALWAYS, annoying as it gets holy shit I hate it. Then, when I’m offline it says “can’t use enh...

Prague

Community Legend

1533 Views

1 replies

0 likes

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  • 1 replies
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Go to song radio feature suddenly missing on IOS

Dear Spotify India,I am writing to express my disappointment and frustration with your recent decision to roll out the new song clustering algorithm and remove the "Go to Song Radio" feature from Spotify iOs. As a long-time user of your service, I mu...

Newbie

Dear Spotify India, I am writing to express my disappointment and frustration with your recent decision to roll out the new song clustering algorithm and remove the "Go to Song Radio" feature from...

945 Views

0 replies

3 likes

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  • 3 likes

Superuser Contribution Cant delete playlist iOS

I cannot delete playlists or edit images of playlists on iOS have deleted app and reinstalled but it’s still not working

Visitor

I cannot delete playlists or edit images of playlists on iOS have deleted app and reinstalled but it’s still not working

Joan

Moderator

465 Views

1 replies

0 likes

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Superuser Contribution Screen on Echo Show 8 will NOT turn off when song playing

With Amazon & Apple Music, after one minute my screen (my preference) will go dark and only show Time, Date, & Temperature. This is what I want! With Spotify, whatever song is playing will remain on the Echo Show 8 until the next song comes on and th...

Casual Listener

With Amazon & Apple Music, after one minute my screen (my preference) will go dark and only show Time, Date, & Temperature. This is what I want! With Spotify, whatever song is playing will re...

SWLEN45

Casual Listener

4162 Views

3 replies

0 likes

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I am from Toronto Canada and I'm trying to get the new spotify A ID J

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Says on the website is available in Canada but I can't find it on the app and there's no new...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Says on ...

Sebasty

Community Legend

398 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Hi I can’t see new features DJ AI on my spotify I’m premium subscriber and

my phone is up to date I live in US and Im premium subscribers I still don't see spotify ai on my music I follow the step I don't see anything

Visitor

my phone is up to date I live in US and Im premium subscribers I still don't see spotify ai on my music I follow the step I don't see anything

Sebasty

Community Legend

1409 Views

2 replies

0 likes

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Issues with Spotify app on iOS devices - iPhone and iPad

PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS 16 My Question or IssueI am reaching out to report an issue with the Spotify app on my iOS devices, namely my iPhone and iPad. The app is not ...

Newbie

Plan Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 16   My Question or Issue I am reaching out to report an issue with t...

Amie1017

Casual Listener

508 Views

2 replies

1 likes

  • 508 Views
  • 2 replies
  • 1 likes

Superuser Contribution Artist search in playlist doesn’t work

PlanPremiumCountryEstonia DeviceiPhone 11Operating System13.5 My Question or IssueWas trying to find songs from a specific artist in a playlist and it wouldn’t work. Re-installed the app and still doesn’t work. Looks like I can only search by song na...

Composer

Plan Premium Country Estonia   Device iPhone 11 Operating System 13.5   My Question or Issue Was trying to find songs from a specific artist in a playlist and it wouldn’t work. R...

224gdwwsbnnrvmkzufd

Casual Listener

1671 Views

5 replies

0 likes

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Superuser Contribution When playing podcast and it reaches a quiet part in the audio sound pauses

When I am listening to a podcast on a Bluetooth device and the person speaking stops for a second, the audio will pause slightly and start up again halfway through the next word.

Casual Listener

When I am listening to a podcast on a Bluetooth device and the person speaking stops for a second, the audio will pause slightly and start up again halfway through the next word.

MihailY

Moderator

1942 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Desktop app not working on IOS 12.6.3

(iOS 12.6.3) After updating Spotify last week on my CPU, it only shows a black window when application is open. Please advise!

Casual Listener

(iOS 12.6.3)   After updating Spotify last week on my CPU, it only shows a black window when application is open. Please advise!  

AlejaR

Moderator

588 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution can't find the download button

PlanPremiumCountry italyDeviceiPhone 7Operating SystemiOS 10 My Question or Issue dear all, I can't find the DOWNLOAD on the top/right side of the songs or playlists.. there's a problem with Iphone7 maybe? Screen shot attached.. how can i solve it? t...

Newbie

Plan Premium Country  italy Device iPhone 7 Operating System iOS 10   My Question or Issue  dear all, I can't find the DOWNLOAD on the top/right side of the songs or pla...

OscarDC

Moderator

28694 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Superuser Contribution Nezobrazuje se mi možnost zvolit si video

Nemám nahoře v právem rohu vůbec mocnost vybrat si jak chci skladbu přehrát video atd. Moje stránka s přehráním vypadá jinak než když jsem to hledala na internetu

Newbie

Nemám nahoře v právem rohu vůbec mocnost vybrat si jak chci skladbu přehrát video atd. Moje stránka s přehráním vypadá jinak než když jsem to hledala na internetu

AlejaR

Moderator

477 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Repeat (All) status resets to disabled when a new song is selected

PlanPremiumCountryUSADevice(iPhone SEOperating SystemiOS 15 My Question or IssueSo I use the repeat all function A LOT, and I've noticed that whenever I select a new song, both from the same playlist and a different playlist, the status of repeat res...

Music Fan

Plan Premium Country USA Device (iPhone SE Operating System iOS 15   My Question or Issue So I use the repeat all function A LOT, and I've noticed that whenever I select a new song, bo...

OscarDC

Moderator

4358 Views

14 replies

2 likes

repeat all
  • 4358 Views
  • 14 replies
  • 2 likes