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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241572 Views

27 replies

5 likes

  • 241572 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124344 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2946 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307531 Views

62 replies

16 likes

  • 307531 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131866 Views

19 replies

38 likes

  • 131866 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify has started to only play previews of tracks

I have premium individual. Last night everything was working fine. Today it only plays about 50 seconds of each track before jumping to the next. I’ve restarted my iPhone (14 Pro Max), I’ve logged out and back into my account on the App, but still do...

Visitor

I have premium individual. Last night everything was working fine. Today it only plays about 50 seconds of each track before jumping to the next. I’ve restarted my iPhone (14 Pro Max), I’ve logged ou...

MihailY

Moderator

1288 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify app not working on my iPhone.

For about a week or two, the Spotify app on my iPhone hasn’t been working. The website works fine, but the app won’t load anything. I tried restarting my phone and that didn’t fix anything, so I deleted the app and reinstalled it. That seemed to fix ...

Newbie

For about a week or two, the Spotify app on my iPhone hasn’t been working. The website works fine, but the app won’t load anything. I tried restarting my phone and that didn’t fix anything, so I dele...

sendsent

Regular

1247 Views

2 replies

1 likes

  • 1247 Views
  • 2 replies
  • 1 likes

Problems with BMW Connected seem to have returned ?

PlanPremiumCountryUKDevice(iPhone 11)Operating System(iOS Spotify8.8.18.559 My Question or IssueA few months ago, there was issue with BMW Connect Drive - an update broke it, but it was eventuallly fixed https://community.spotify.com/t5/Ongoing-Issue...

Newbie

Plan Premium Country UK Device (iPhone 11) Operating System (iOS   Spotify8.8.18.559         My Question or Issue A few months ago, there was issue with BMW Co...

614 Views

0 replies

0 likes

  • 614 Views
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Superuser Contribution Stopped Halfway ..and then what? please help

I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks !Now I need to resync my music all over again and it took ages to complete!Was syncing them from my imac to iphone the whole day and could...

Newbie

I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks ! Now I need to resync  my music all over again and it took ages to complete! Wa...

Lyubka

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Spotify iPhone and Samsung bluray please help?

Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater?Home Bargains Portal

Casual Listener

Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater? Home Bargains Portal  

Prague

Community Legend

3551 Views

1 replies

1 likes

  • 3551 Views
  • 1 replies
  • 1 likes

Spotify not playing

Start the app on my iPhone gives me just a black screen with the Spotify icon.

Visitor

Start the app on my iPhone gives me just a black screen with the Spotify icon.

Prague

Community Legend

818 Views

1 replies

1 likes

  • 818 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloaded MP3s not visible in local files on 6th generation Ipad running 16.3 .1

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

1194 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Spotify for Artists canvas bug

 PlanPremiumCountryLatviaDeviceiPhone 11Operating SystemiOS 16.2 My Question or Issue Hello! Apparently I have this weird issue that after checking 2-3 canvas of my upcoming EP, my song list gets bugged and shows repeating tracks. Here's a list befor...

Music Fan

  Plan Premium Country Latvia Device iPhone 11 Operating System iOS 16.2   My Question or Issue   Hello!   Apparently I have this weird issue that after checking 2-3 canv...

Joan

Moderator

1361 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution No download to apple watch

PlanPremiumCountryUKDeviceiPhone XR and Apple Watch 3 seriesOperating SystemiOS 16.3.1 My Question or IssueThe option to download to my Apple Watch while in Spotify has disappeared! This is the reason that I got an Apple Watch so I need this.

Casual Listener

Plan Premium Country UK Device iPhone XR and Apple Watch 3 series Operating System iOS 16.3.1   My Question or Issue The option to download to my Apple Watch while in Spotify has disap...

Garratt18

Casual Listener

1574 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Do you like button has changed to a plus how do I change it back

How I would normally “like” a song, through swiping, or the heart button, has changed to “+”/“check”. When I use this feature instead of it adding to my liked songs instead of the list of all my playlists to attitude, I don’t want this. I want it bac...

Newbie

How I would normally “like” a song, through swiping, or the heart button, has changed to “+”/“check”. When I use this feature instead of it adding to my liked songs instead of the list of all my play...

Rohdot

Music Fan

850 Views

1 replies

1 likes

  • 850 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Podcast fast-forwarding causes playback to stop

PlanFreeCountryUSA DeviceiPhone 13Operating SystemiOS 16.2 My Question or IssueThis issue occurs under very specific circumstances: you must start playing a podcast whose mid roll ads are served by Spotify (that is, not read as part of the podcast bu...

Music Fan

  Plan Free Country USA   Device iPhone 13 Operating System iOS 16.2   My Question or Issue This issue occurs under very specific circumstances:  you must start playin...

Ar5718

Regular

8517 Views

28 replies

4 likes

  • 8517 Views
  • 28 replies
  • 4 likes

Spotify not loading

My Spotify won’t load to play music, search or use features in app. It gets stuck on the loading screen. It is not letting me download songs, or play music consistently and it keeps crashing. For like 3 weeks. I’ve uninstalled it, cleared cache, upda...

Casual Listener

My Spotify won’t load to play music, search or use features in app. It gets stuck on the loading screen. It is not letting me download songs, or play music consistently and it keeps crashing. For lik...

kaworu_bloodpaw

Roadie

797 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Playlist delete function not working on iPhone

When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.

Casual Listener

When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.

ShahLovesMusic

Casual Listener

965 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

My music keeps pausing across all of my devices.

About every minute or so, my music pauses. I’ve tried it on my laptop, my phone, and my desktop, but the only thing that helps is going offline, but then it becomes irritating to have to manually download every song before I listen to it. I’ve tried ...

Visitor

About every minute or so, my music pauses. I’ve tried it on my laptop, my phone, and my desktop, but the only thing that helps is going offline, but then it becomes irritating to have to manually dow...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with recent play grid on the home screen (iOS and Desktop app)

DeviceiPhone XROperating SystemWindows 11 My Question or IssueI listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red circle, only recently listened to podcasts. In screenshots from other p...

Casual Listener

Device iPhone XR Operating System Windows 11   My Question or Issue I listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red cir...

AlejaR

Moderator

992 Views

3 replies

0 likes

  • 992 Views
  • 3 replies
  • 0 likes

Superuser Contribution No internet - Listening to Downloaded Music

PremiumCountryUK and Sailing across the AtlanticDeviceIphone 6sOperating Systemios 15.7 My Question or Issue Hi, can you tell me how many days my downloaded music can be available without an internet connection - I am crossing the Oceans - I have PRE...

Newbie

Premium Country UK  and Sailing across the Atlantic Device Iphone 6s Operating System ios 15.7   My Question or Issue   Hi,   can you tell me how many days my downl...

AlejaR

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes