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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43040 Views

43 replies

10 likes

  • 43040 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108343 Views

116 replies

13 likes

Other
  • 108343 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1605 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301602 Views

62 replies

16 likes

  • 301602 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127481 Views

19 replies

38 likes

  • 127481 Views
  • 19 replies
  • 38 likes

Superuser Contribution I cant open this app in apple

Hi, I cant open this app my phone. My phone have ios 16.3.1. I delete app and I download again this is not working. I need help thanks

Newbie

Hi, I cant open this app my phone. My phone have ios 16.3.1. I delete app and I download again this is not working. I need help  thanks  

Yordan

Moderator

615 Views

3 replies

2 likes

  • 615 Views
  • 3 replies
  • 2 likes

Superuser Contribution Premium duo

I have premium duo together with my daughter. I am the administrator and I can play downloaded music offline without any problems, but my daughter cannot. We looked through settings of the app and our phones (both iPhones) and they are identical. Cou...

Visitor

I have premium duo together with my daughter. I am the administrator and I can play downloaded music offline without any problems, but my daughter cannot. We looked through settings of the app and ou...

Joan

Moderator

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Solved!! Album Art for Local song not showing on iPhone/iOS

My Question or Issue It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their covers on mp3tag and they show up on PC just fine, however fo...

Casual Listener

My Question or Issue   It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their c...

homicidehomicide

Visitor

2821 Views

2 replies

0 likes

  • 2821 Views
  • 2 replies
  • 0 likes

Solved!! My profile is stuck in Old home screen

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried contacting Spotify on twitter and they answered it ...

Casual Listener

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried ...

kaworu_bloodpaw

Roadie

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant like any songs on my iphone cant enhance my playlist on my iphone.

i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.

Visitor

i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.

Eni

Moderator

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove a download device I don't use anymore?

I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate some help, thanks!

Newbie

I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate som...

MihailY

Moderator

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution app on iPhone won't open after installing iOS 16.3.1

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

Visitor

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

Joan

Moderator

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

iOS Local Files not syncing to windows Desktop

PlanPremiumCountrySingaporeDevice & Operating SystemiPhone 13 and Windows 11 I downloaded some songs to my desktop and I added it to my local files folder on Spotify, but it is not syncing to my iPhone. The local songs are greyed out and unplayable o...

Casual Listener

  Plan Premium Country Singapore Device & Operating System iPhone 13 and Windows 11    I downloaded some songs to my desktop and I added it to my local files folder on Spot...

yeonnnhae

Casual Listener

1002 Views

5 replies

0 likes

iOS
local files
Windows
  • 1002 Views
  • 5 replies
  • 0 likes

songs in my playlists not in sequence, why?

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

Visitor

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

Prague

Community Legend

2869 Views

1 replies

1 likes

  • 2869 Views
  • 1 replies
  • 1 likes

Superuser Contribution some songs will not add to a playlist on app. i’ve tried it every way

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response when i hit the button.

Visitor

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response wh...

Novy

Moderator

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all downloaded songs on iOS

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back of plain when I was sitting like an **bleep** for ...

Newbie

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back...

Joan

Moderator

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution My “Good morning/evening” shortcuts aren’t appearing.

The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.

Visitor

The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.

Lyubka

Moderator

366 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution not working when other apps open

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

Visitor

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

Joan

Moderator

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution I used to be Trio Shaloshinho. The label changed to Maria Ma

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

Newbie

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

AlejaR

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skip randomly after 10-15 seconds On iPhone

My songs are skipping after 10-15 seconds to the next songI have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine as I can stream videoOff loaded app and reinstalled but no c...

Visitor

My songs are skipping after 10-15 seconds to the next song I have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine a...

AlejaR

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify with Siri not working on iOS 16 / iPhone 14 Pro Max

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks and then freezes (You can see the dynamic island is p...

Casual Listener

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks an...

Eni

Moderator

2152 Views

6 replies

2 likes

  • 2152 Views
  • 6 replies
  • 2 likes