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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36435 Views

40 replies

10 likes

  • 36435 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101711 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1266 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298532 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125573 Views

19 replies

38 likes

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Superuser Contribution How do I remove a download device I don't use anymore?

I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate some help, thanks!

Newbie

I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate som...

MihailY

Moderator

553 Views

1 replies

0 likes

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Superuser Contribution app on iPhone won't open after installing iOS 16.3.1

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

Visitor

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

Joan

Moderator

646 Views

1 replies

0 likes

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  • 1 replies
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iOS Local Files not syncing to windows Desktop

PlanPremiumCountrySingaporeDevice & Operating SystemiPhone 13 and Windows 11 I downloaded some songs to my desktop and I added it to my local files folder on Spotify, but it is not syncing to my iPhone. The local songs are greyed out and unplayable o...

Casual Listener

  Plan Premium Country Singapore Device & Operating System iPhone 13 and Windows 11    I downloaded some songs to my desktop and I added it to my local files folder on Spot...

yeonnnhae

Casual Listener

982 Views

5 replies

0 likes

iOS
local files
Windows
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songs in my playlists not in sequence, why?

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

Visitor

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

Prague

Community Legend

2778 Views

1 replies

1 likes

  • 2778 Views
  • 1 replies
  • 1 likes

Superuser Contribution some songs will not add to a playlist on app. i’ve tried it every way

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response when i hit the button.

Visitor

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response wh...

Novy

Moderator

425 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Lost all downloaded songs on iOS

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back of plain when I was sitting like an **bleep** for ...

Newbie

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back...

Joan

Moderator

665 Views

1 replies

0 likes

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Superuser Contribution My “Good morning/evening” shortcuts aren’t appearing.

The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.

Visitor

The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.

Lyubka

Moderator

360 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution not working when other apps open

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

Visitor

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

Joan

Moderator

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution I used to be Trio Shaloshinho. The label changed to Maria Ma

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

Newbie

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

AlejaR

Moderator

318 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs skip randomly after 10-15 seconds On iPhone

My songs are skipping after 10-15 seconds to the next songI have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine as I can stream videoOff loaded app and reinstalled but no c...

Visitor

My songs are skipping after 10-15 seconds to the next song I have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine a...

AlejaR

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
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Superuser Contribution Spotify with Siri not working on iOS 16 / iPhone 14 Pro Max

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks and then freezes (You can see the dynamic island is p...

Casual Listener

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks an...

Eni

Moderator

2127 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Superuser Contribution where is my features i bought

i bought spotify individual premium on friday and still haven’t gotten the features

Visitor

i bought spotify individual premium on friday and still haven’t gotten the features

Novy

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
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Superuser Contribution Spotify won’t continue playing from playlist

PlanPremiumCountryUnited StatesDeviceiPhone XS Max My Question or IssueMy Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or when I click shuffle and every following song will be related to the first ...

Newbie

Plan Premium Country United States Device iPhone XS Max   My Question or Issue My Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or whe...

MihailY

Moderator

45897 Views

4 replies

10 likes

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  • 4 replies
  • 10 likes

Superuser Contribution [iOS] Devices menu not showing device over mobile data

PlanPremium CountryUnited Kingdom DeviceiPhone 13 mini, Macbook Pro Operating SystemiOS 16.1.1, macOS Monterey 12.6.1 My Question or IssueThe Devices menu will not display any devices that are not on the local WiFi network. My laptop can't see my pho...

Visitor

Plan Premium   Country United Kingdom   Device iPhone 13 mini, Macbook Pro   Operating System iOS 16.1.1, macOS Monterey 12.6.1   My Question or Issue The Devices men...

MihailY

Moderator

2431 Views

11 replies

0 likes

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Superuser Contribution Music keeps stopping whenever I open Instagram

This has just started happening a few days ago:Every time I open Instagram, to post or even just to view anything - Spotify keeps cutting out and I have to keep going into the app to press play to get the song started again. What's going on?? I am on...

Roadie

This has just started happening a few days ago: Every time I open Instagram, to post or even just to view anything - Spotify keeps cutting out and I have to keep going into the app to press play to ...

Kevspooner

Visitor

27718 Views

3 replies

1 likes

  • 27718 Views
  • 3 replies
  • 1 likes