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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138717 Views

503 replies

108 likes

  • 138717 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97742 Views

19 replies

38 likes

  • 97742 Views
  • 19 replies
  • 38 likes

Superuser Contribution Not playing music from playlist and only the ones suggested

Have Spotify for many years and never a problem and literally since January this year Spotify stopped playing the musics from my playlist or plays one or 2 and then only the suggested musics! Why?

Visitor

Have Spotify for many years and never a problem and literally since January this year Spotify stopped playing the musics from my playlist or plays one or 2 and then only the suggested musics! Why?

Joan

Moderator

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Music stops or skips like a CD when I open a new app

PlanFreeCountryThe United States of AmericaDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueI have no issue playing music on Spotify at all except for when I try to open a new app on my phone while music is playing. For example, if I get a ...

Visitor

Plan Free Country The United States of America Device iPhone 7 Operating System iOS 13.3   My Question or Issue I have no issue playing music on Spotify at all except for when I try to...

pointingfinger

Newbie

1497 Views

2 replies

0 likes

  • 1497 Views
  • 2 replies
  • 0 likes

Downloaded but slow to load

Plan: PremiumCountry: Canada Device: iPhoneX My Question or IssueI basically only listen to music that i've downloaded. My work wifi blocks a lot of connections, including to Spotify. If my phone is connected to wifi, the albums page takes minutes to...

Casual Listener

Plan: Premium Country: Canada   Device: iPhoneX   My Question or Issue I basically only listen to music that i've downloaded.  My work wifi blocks a lot of connections, incl...

Billy-J

Spotify Star

2452 Views

7 replies

0 likes

  • 2452 Views
  • 7 replies
  • 0 likes

spotify is offline

Hello, suddenly spotify stopped working on cellular. Just like that. Once it was alright, suddenly it was not. And I havent changed any settings on my phone. On Wi-Fi it all working. On cellular it is not. Although all other apps work fine. I tried t...

Visitor

Hello, suddenly spotify stopped working on cellular. Just like that. Once it was alright, suddenly it was not. And I havent changed any settings on my phone. On Wi-Fi it all working. On cellular it i...

kaworu_bloodpaw

Roadie

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jocko Podcast won’t play

My Question or IssueHello , I listen to the jocko podcasts daily and this morning I went to play it and it will not load any audio. Every other podcast on the app seems to load and play except for jocko. I use an iPhone 13 Pro with updated iOS. Have ...

Newbie

  My Question or Issue Hello , I listen to the jocko podcasts daily and this morning I went to play it and it will not load any audio. Every other podcast on the app seems to load and play exc...

Lyubka

Moderator

474 Views

1 replies

2 likes

  • 474 Views
  • 1 replies
  • 2 likes

When liked songs is enhanced you cant queue the new songs

PlanPremiumCountryNorway DeviceiPhone 13 pro, iOs 16.1.1 (but been like this for a while)My Question or IssueAfter «liked songs» has been enhanced, I can no longer just swipe to queue songs. If I just want to queue one of the enhanced songs I need to...

Newbie

Plan Premium Country Norway   Device iPhone 13 pro, iOs 16.1.1 (but been like this for a while) My Question or Issue After «liked songs» has been enhanced, I can no longer just swipe to ...

MateusM

Spotify Star

556 Views

1 replies

1 likes

  • 556 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iPhone] Hide button not working

Hi I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song ends, they propose you similar songs and the songs they propose is e...

Newbie

Hi    I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song en...

OscarDC

Moderator

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Songs randomly freezing

Plan: PremiumCountry: USA Device: iPhone 12 My Question or IssueRandomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occurs on wifi and data. It occurs in downloaded songs and not downloaded songs. The pa...

Casual Listener

Plan: Premium Country: USA    Device: iPhone 12   My Question or Issue Randomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occ...

kaworu_bloodpaw

Roadie

581 Views

1 replies

0 likes

Freezing
Songs freezing app
  • 581 Views
  • 1 replies
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Superuser Contribution Spotify keeps opening and closing Google Maps while driving

For a while now, Spotify has been doing something kind of dangerous. While I drive and am actively navigating via Google Maps, my Spotify app will take over my IOS screen and send my Google Maps navigation to the background. Whenever, I switch it bac...

Visitor

For a while now, Spotify has been doing something kind of dangerous. While I drive and am actively navigating via Google Maps, my Spotify app will take over my IOS screen and send my Google Maps navi...

Lyubka

Moderator

1416 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution local files not appearing on iphone

ive been trying to get my local files from my pc to connect to my iphone. i have done this before with relative ease, but now it is is fighting me tooth and nail for no reason. ive tried everything i can find, uninstall and reinstall, turning on wifi...

Casual Listener

ive been trying to get my local files from my pc to connect to my iphone. i have done this before with relative ease, but now it is is fighting me tooth and nail for no reason. ive tried everything i...

Dian

Spotify Legend

363 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My Spotify (iOS) is not giving me the option to download songs individually

I have a premium Spotify account and have had it for a while . I’ve always been able to download audio I like. Now whenever I want to download I can’t find the option to do so. I’ve deleted and reinstalled the app … I’ve made sure I have the premium ...

Visitor

I have a premium Spotify account and have had it for a while . I’ve always been able to download audio I like. Now whenever I want to download I can’t find the option to do so. I’ve deleted and reins...

AlejaR

Moderator

1510 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Live Events Not Loading

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 15.6 My Question or IssueWhen I attempt to see concerts via Live Events, the feature fails to load. This is happening on my iPhone app, Windows desktop app and also in the browser. I first e...

Newbie

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15.6   My Question or Issue When I attempt to see concerts via Live Events, the feature fails to load. This is happen...

Lyubka

Moderator

1867 Views

5 replies

2 likes

  • 1867 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution App keeps opening a playlist link on safari when launched

Plan PremiumCountry. U.K.Device IPhone 11 ProOperating System iOS My Question or Issuesince yesteday when I tried to open a playlist someone shared on Instagram stories (it never opened in my app from safari but crashed) the app constantly opens a Sp...

Visitor

Plan Premium Country. U.K. Device IPhone 11 Pro Operating System iOS   My Question or Issue since yesteday when I tried to open a playlist someone shared on Instagram stories (it neve...

MaestroTyee

Newbie

25654 Views

15 replies

1 likes

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  • 15 replies
  • 1 likes

Superuser Contribution Downloaded music dont work in offline mode

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working. It might happen when I changed subscription from ...

Visitor

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working...

AlejaR

Moderator

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos speakers not grouping anymore

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The speaker grouping disappeared and I cannot group them ...

Visitor

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The sp...

AlejaR

Moderator

1356 Views

1 replies

0 likes

  • 1356 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wrong Song Playing when clicking next song in Library/Playlists

PlanPremiumCountryCanadaDevice(iPhone 8, Dell Laptop)Operating System(iOS 13.1.1, Windows 10) My Question or IssueHi there. Everytime I try to play a song in my library by clicking the arrow for the next song in the playlist, I keep getting random in...

Casual Listener

Plan Premium Country Canada Device (iPhone 8, Dell Laptop) Operating System (iOS 13.1.1,  Windows 10)   My Question or Issue Hi there. Everytime I try to play a song in my library...

KennyZeeZee

Visitor

17642 Views

9 replies

0 likes

  • 17642 Views
  • 9 replies
  • 0 likes

Superuser Contribution Crackling/bad quality when playing wireless via bluetooth, not wired

PlanPremium DeviceIphone 7Operating SystemiOS 12 My Question or Issue I got my Beats Studio 3's last week. Was hyped to workout without a cable again, but when I listen to my music there is this crackling/bad sound quality present when the bass hits....

Newbie

  Plan Premium  Device Iphone 7 Operating System iOS 12   My Question or Issue  I got my Beats Studio 3's last week. Was hyped to workout without a cable again, but when ...

lolgocryaboutit

Visitor

10443 Views

5 replies

0 likes

  • 10443 Views
  • 5 replies
  • 0 likes

Hello

I have a new iPhone and when I download my Spotify app I can’t downloads songs

Visitor

I have a new iPhone and when I download my Spotify app I can’t downloads songs 

MateusM

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes