Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29494 Views

40 replies

9 likes

  • 29494 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94203 Views

115 replies

12 likes

Other
  • 94203 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

959 Views

0 replies

0 likes

iOS
  • 959 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293477 Views

60 replies

15 likes

  • 293477 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123565 Views

19 replies

38 likes

  • 123565 Views
  • 19 replies
  • 38 likes

Solved!! Album Art for Local song not showing on iPhone/iOS

My Question or Issue It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their covers on mp3tag and they show up on PC just fine, however fo...

Casual Listener

My Question or Issue   It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their c...

homicidehomicide

Visitor

2791 Views

2 replies

0 likes

  • 2791 Views
  • 2 replies
  • 0 likes

Solved!! My profile is stuck in Old home screen

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried contacting Spotify on twitter and they answered it ...

Casual Listener

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried ...

kaworu_bloodpaw

Roadie

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant like any songs on my iphone cant enhance my playlist on my iphone.

i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.

Visitor

i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.

Eni

Moderator

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove a download device I don't use anymore?

I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate some help, thanks!

Newbie

I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate som...

MihailY

Moderator

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution app on iPhone won't open after installing iOS 16.3.1

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

Visitor

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

Joan

Moderator

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

iOS Local Files not syncing to windows Desktop

PlanPremiumCountrySingaporeDevice & Operating SystemiPhone 13 and Windows 11 I downloaded some songs to my desktop and I added it to my local files folder on Spotify, but it is not syncing to my iPhone. The local songs are greyed out and unplayable o...

Casual Listener

  Plan Premium Country Singapore Device & Operating System iPhone 13 and Windows 11    I downloaded some songs to my desktop and I added it to my local files folder on Spot...

yeonnnhae

Casual Listener

930 Views

5 replies

0 likes

iOS
local files
Windows
  • 930 Views
  • 5 replies
  • 0 likes

songs in my playlists not in sequence, why?

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

Visitor

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

Prague

Community Legend

2685 Views

1 replies

1 likes

  • 2685 Views
  • 1 replies
  • 1 likes

Superuser Contribution some songs will not add to a playlist on app. i’ve tried it every way

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response when i hit the button.

Visitor

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response wh...

Novy

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all downloaded songs on iOS

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back of plain when I was sitting like an **bleep** for ...

Newbie

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back...

Joan

Moderator

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution My “Good morning/evening” shortcuts aren’t appearing.

The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.

Visitor

The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.

Lyubka

Moderator

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution not working when other apps open

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

Visitor

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

Joan

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution I used to be Trio Shaloshinho. The label changed to Maria Ma

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

Newbie

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

AlejaR

Moderator

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skip randomly after 10-15 seconds On iPhone

My songs are skipping after 10-15 seconds to the next songI have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine as I can stream videoOff loaded app and reinstalled but no c...

Visitor

My songs are skipping after 10-15 seconds to the next song I have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine a...

AlejaR

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify with Siri not working on iOS 16 / iPhone 14 Pro Max

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks and then freezes (You can see the dynamic island is p...

Casual Listener

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks an...

Eni

Moderator

2068 Views

6 replies

2 likes

  • 2068 Views
  • 6 replies
  • 2 likes

Superuser Contribution where is my features i bought

i bought spotify individual premium on friday and still haven’t gotten the features

Visitor

i bought spotify individual premium on friday and still haven’t gotten the features

Novy

Moderator

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won’t continue playing from playlist

PlanPremiumCountryUnited StatesDeviceiPhone XS Max My Question or IssueMy Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or when I click shuffle and every following song will be related to the first ...

Newbie

Plan Premium Country United States Device iPhone XS Max   My Question or Issue My Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or whe...

MihailY

Moderator

45844 Views

4 replies

10 likes

  • 45844 Views
  • 4 replies
  • 10 likes