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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36427 Views

40 replies

10 likes

  • 36427 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101681 Views

115 replies

12 likes

Other
  • 101681 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1266 Views

0 replies

0 likes

iOS
  • 1266 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298526 Views

61 replies

16 likes

  • 298526 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125571 Views

19 replies

38 likes

  • 125571 Views
  • 19 replies
  • 38 likes

Superuser Contribution Apple TV App - Screensaver not showing

Hello.The new Apple TV app is great, specially now that the logging issue is solved.The only remaining problem is the Apple TV screensaver which doesn't start when Spotify is running (unlike with others music apps).Thank you for looking into it !Rega...

Casual Listener

Hello. The new Apple TV app is great, specially now that the logging issue is solved. The only remaining problem is the Apple TV screensaver which doesn't start when Spotify is running (unlike with...

padido

Casual Listener

8643 Views

15 replies

21 likes

  • 8643 Views
  • 15 replies
  • 21 likes

Superuser Contribution Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened

Spotify App crashes on watchOS (Apple Watch) if local Downloads are being openedPlanPremiumCountryGermanyDevice(Apple Watch SE 2022 Model - latest Gen.)Operating System(watchOS 9.3 - latest) My Question or IssueSpotify App crashes on watchOS (Apple W...

Newbie

Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened Plan Premium Country Germany Device (Apple Watch SE 2022 Model - latest Gen.) Operating System (watchOS 9.3 - ...

Eni

Moderator

2732 Views

7 replies

1 likes

bug
Crash
critical
  • 2732 Views
  • 7 replies
  • 1 likes

Superuser Contribution [Mobile][Developer] ADD ON SCREEN LYRICS TO SONGS

NO, not GENIUS BEHIND THE LYRICS. We, as users, want a simple access to lyrics (preferable karaoke style with live feed), but to be honest even a simple text of FULL SONG LYRICS would be a GREAT improvement. Behind the lyrics does NOT show full lyric...

Casual Listener

NO, not GENIUS BEHIND THE LYRICS. We, as users, want a simple access to lyrics (preferable karaoke style with live feed), but to be honest even a simple text of FULL SONG LYRICS would be a GREAT impr...

cokeung

Casual Listener

5746 Views

3 replies

3 likes

Developer
Mobile
  • 5746 Views
  • 3 replies
  • 3 likes

iPhone 6 download

PlanFree/PremiumCountry Device(iPhone 6)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t download Spotify on my iPhone 6

Newbie

Plan Free/Premium Country   Device (iPhone 6) Operating System   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t download Spotify on my iPhone 6 ...

Maxim

Spotify Star

1250 Views

1 replies

0 likes

  • 1250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delay with Spotify Connect

PlanPremiumCountryFinlandDeviceiPhone SE2Operating SystemiOS 15.0.2 My Question or Issue There is a 10 Second delay bethween my app on the iPhone and my Spotify Connect endpoint (Cambridge Audio CXN). Theres allso lag with my LG WebOS Spotify-app, an...

Newbie

  Plan Premium Country Finland Device iPhone SE2 Operating System iOS 15.0.2   My Question or Issue   There is a 10 Second delay bethween my app on the iPhone and my Spotif...

Lappiehero

Newbie

8722 Views

10 replies

3 likes

  • 8722 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution App frozen on loading screen

Just updated phone to newest iOS update. When I click to launch Spotify app it brings me to a black screen with the Spotify logo and does not load. It did flash back to my Home Screen once which made me think it was crashing. Tried on Wi-Fi and with ...

Visitor

Just updated phone to newest iOS update. When I click to launch Spotify app it brings me to a black screen with the Spotify logo and does not load. It did flash back to my Home Screen once which made...

MihailY

Moderator

2716 Views

3 replies

0 likes

  • 2716 Views
  • 3 replies
  • 0 likes

[iOS] Car Mode Not Automatically Starting

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 16.3.1 My Question or IssueI know Car Mode is not widely supported across all mobile software (i.e. Android), but I have previously used Car Mode on iOS with no issues until the last few mon...

Newbie

Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 16.3.1   My Question or Issue I know Car Mode is not widely supported across all mobile software (i.e. Android), but ...

Prague

Community Legend

2864 Views

1 replies

2 likes

bluetooth
Car Bluetooth
car mode
iOS
  • 2864 Views
  • 1 replies
  • 2 likes

Superuser Contribution Mobile app not responding or working at all

Logged in & can play music on Safari, but every time I download the Spotify mobile app, it doesn’t respond or work at all.

Visitor

Logged in & can play music on Safari, but every time I download the Spotify mobile app, it doesn’t respond or work at all.

martinight

Visitor

1058 Views

4 replies

2 likes

  • 1058 Views
  • 4 replies
  • 2 likes

Superuser Contribution I cannot see video in podcasts that are supposed to be video podcasts

I cannot see video in podcasts that are supposed to be video podcasts. I was able to see the video before, now I cannot anymore. I checked all the settings, deleted the cache, reinstalled the app and updated it, but nothing changed. I have an iPhone ...

Visitor

I cannot see video in podcasts that are supposed to be video podcasts. I was able to see the video before, now I cannot anymore. I checked all the settings, deleted the cache, reinstalled the app and...

Lyubka

Moderator

1326 Views

3 replies

1 likes

  • 1326 Views
  • 3 replies
  • 1 likes

Airplay issues and the new app

Since the newly redesigned app was pushed to the app store I have been experiencing ongoing issues with playing music on my HiF over AirPlay. By default, your new "preview" option is muted (see the screenshot) but when I am playing some musing and br...

Regular

Since the newly redesigned app was pushed to the app store I have been experiencing ongoing issues with playing music on my HiF over AirPlay. By default, your new "preview" option is muted (see the s...

zhedrick

Casual Listener

3105 Views

9 replies

3 likes

  • 3105 Views
  • 9 replies
  • 3 likes

Liked icons disappeared

PlanPremiumDevice(iPhone 12 Pro Max)Operating SystemiOS 16.3.1 My Question or IssueRecently the icons of my favorite songs ("Liked" Songs) disappeared in my Spotify app for iPhone, which means that I still have the songs my lists but I’m not able to ...

Newbie

Plan Premium Device (iPhone 12 Pro Max) Operating System iOS 16.3.1   My Question or Issue Recently the icons of my favorite songs ("Liked" Songs) disappeared in my Spotify app for iPhon...

kaworu_bloodpaw

Roadie

865 Views

2 replies

3 likes

liked songs
  • 865 Views
  • 2 replies
  • 3 likes

Superuser Contribution I cant open this app in apple

Hi, I cant open this app my phone. My phone have ios 16.3.1. I delete app and I download again this is not working. I need help thanks

Newbie

Hi, I cant open this app my phone. My phone have ios 16.3.1. I delete app and I download again this is not working. I need help  thanks  

Yordan

Moderator

605 Views

3 replies

2 likes

  • 605 Views
  • 3 replies
  • 2 likes

Superuser Contribution Premium duo

I have premium duo together with my daughter. I am the administrator and I can play downloaded music offline without any problems, but my daughter cannot. We looked through settings of the app and our phones (both iPhones) and they are identical. Cou...

Visitor

I have premium duo together with my daughter. I am the administrator and I can play downloaded music offline without any problems, but my daughter cannot. We looked through settings of the app and ou...

Joan

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Solved!! Album Art for Local song not showing on iPhone/iOS

My Question or Issue It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their covers on mp3tag and they show up on PC just fine, however fo...

Casual Listener

My Question or Issue   It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their c...

homicidehomicide

Visitor

2810 Views

2 replies

0 likes

  • 2810 Views
  • 2 replies
  • 0 likes

Solved!! My profile is stuck in Old home screen

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried contacting Spotify on twitter and they answered it ...

Casual Listener

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried ...

kaworu_bloodpaw

Roadie

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant like any songs on my iphone cant enhance my playlist on my iphone.

i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.

Visitor

i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.

Eni

Moderator

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes