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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43053 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108368 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1605 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301614 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127485 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Issues swiping a song to add to queue and replay button

PlanPremium StudentCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 16.3.1 My Question or IssueSince updating the app, I’ve had continual issues swiping tracks to add them to my queue as well as songs playing on repeat when that option was not cl...

Newbie

Plan Premium Student Country USA Device iPhone 11 Pro Max Operating System iOS 16.3.1   My Question or Issue Since updating the app, I’ve had continual issues swiping tracks to add the...

Lyubka

Moderator

926 Views

1 replies

0 likes

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Superuser Contribution App won’t open

I try to click on the app and it closes before I can get to anything. I have tried reinstalling it, clearing my cache, restarting my phone, and pretty much everything else I could think of. This seems to be a Spotify problem, whatever it is. Any help...

Visitor

I try to click on the app and it closes before I can get to anything. I have tried reinstalling it, clearing my cache, restarting my phone, and pretty much everything else I could think of. This seem...

MihailY

Moderator

3515 Views

15 replies

11 likes

  • 3515 Views
  • 15 replies
  • 11 likes

Superuser Contribution Google nest Mini not showing up remotely in Spotify but amazon echodot does

I have a google nest mini speaker and Amazon echo dot speaker at home. Both are linked to my Spotify account and shows up in Spotify when I’m at home. But If I’m in the office, I can see my Amazon echo dot as one of the devices in my Spotify and I ca...

Casual Listener

I have a google nest mini speaker and Amazon echo dot speaker at home. Both are linked to my Spotify account and shows up in Spotify when I’m at home. But If I’m in the office, I can see my Amazon ec...

Docryan

Casual Listener

4784 Views

2 replies

0 likes

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Solved!!Superuser Contribution Song won’t play even through it says it is

This has become really annoying over the past few days. I have been playing a song and when the next one starts it just doesn’t play anything. Spotify will say it’s playing but the song time won’t change and nothing will happen. If I click another so...

Casual Listener

This has become really annoying over the past few days. I have been playing a song and when the next one starts it just doesn’t play anything.  Spotify will say it’s playing but the song time wo...

Eni

Moderator

1534 Views

7 replies

2 likes

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  • 2 likes

Superuser Contribution Google home mini not connecting

PlanFreeCountryUSADeviceiPhone 14 pro max, Google Home Mini 1st genMy Question or IssueI’ve been trying to link my Spotify to my Google Mini, when it redirects me to the Spotify app it says it’s been authorized however when I return to the google hom...

Visitor

  Plan Free Country USA Device iPhone 14 pro max, Google Home Mini 1st gen My Question or Issue I’ve been trying to link my Spotify to my Google Mini, when it redirects me to the Spotify...

Eni

Moderator

1107 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution appli Spotify sur Iphone 14

Aucune des informations ci-dessous n’est requise. Cependant, plus vous fournirez, plus il nous sera facile d’essayer de vous aider.Plan PrimePaysSuisseAppareil(iPhone 14)Système d’exploitation(iOS 10, Android Oreo, Windows 10, etc.) Ma question ou pr...

Visitor

Aucune des informations ci-dessous n’est requise. Cependant, plus vous fournirez, plus il nous sera facile d’essayer de vous aider. Plan  Prime Pays Suisse Appareil (iPhone 14) Système d’...

Joan

Moderator

2268 Views

1 replies

0 likes

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Solved!! Playlist behaving as though Enhance is enabled when it isn't

Plan: Premium IndividualCountry: UK Device: iPhone 14 ProOperating System: iOS 16.3.1 My Question or Issue:One of my playlists is behaving as though Enhance is switched on even though it isn't. There aren't any additional recommended tracks listed in...

Casual Listener

Plan: Premium Individual Country: UK   Device: iPhone 14 Pro Operating System: iOS 16.3.1   My Question or Issue: One of my playlists is behaving as though Enhance is switched on eve...

uxian

Casual Listener

683 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution keeps kicking me out of a remote session when I leave the app.

PlanPremium I'm in the UK. This problem persists on both of my devices - iPhone 10 (iOS 16) and Windows 10 PC.Whenever I leave the app (just leaving it, NOT swiping up and deleting it), it kicks me out of the group session. When I return to the app i...

Newbie

Plan Premium   I'm in the UK. This problem persists on both of my devices - iPhone 10 (iOS 16) and Windows 10 PC. Whenever I leave the app (just leaving it, NOT swiping up and deleting it)...

Lyubka

Moderator

539 Views

1 replies

0 likes

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  • 1 replies
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Stop Spotify automatically playing on airplay

Premium account using iPhone 14 Pro Max on ios 16.3.1 When I connect via Bluetooth to my truck Spotify will continue to play automatically via AirPlay even though the Spotify app is closed. Automatic play is turned off on my iPhone, my truck and in t...

Newbie

Premium account using iPhone 14 Pro Max on ios 16.3.1   When I connect via Bluetooth to my truck Spotify will continue to play automatically via AirPlay even though the Spotify app is closed. ...

Prague

Community Legend

8542 Views

1 replies

2 likes

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Superuser Contribution Too much mobile data consumption

Hi there, I have a spotify family premium account in Germany and use the app on my iPhoneSE iOS 16.3.1. I've been using my app the same for years, listening about 1-2 hours a day, mostly downloaded playlists, no videos. Now my iphone says the Spotify...

Newbie

Hi there,   I have a spotify family premium account in Germany and use the app on my iPhoneSE iOS 16.3.1.   I've been using my app the same for years, listening about 1-2 hours a day, m...

Eni

Moderator

783 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Why can't I log in to Spotify on my iPhone 4

PhoneiPhone 4 Operating SystemiOS 6.1.3I've always used my trusty iPhone 4 as a music player. I love it and I like how it has some features modern phone's dont have (headphone jack) I was trying to log in to Spotify on it and it won't let me at allPl...

Newbie

Phone iPhone 4  Operating System iOS 6.1.3 I've always used my trusty iPhone 4 as a music player. I love it and I like how it has some features modern phone's dont have (headphone jack) I wa...

Dian

Spotify Legend

1599 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Stuck downloading 0 of 1

PlanPremium 8.8.18CountryUSADevice(iPhone 14 Pro)Operating System(iOS 16.3.1) stuck downloading 0 of 1, and I went through all playlists and nothing is being downloaded. Unable to download anything new. Tried on wifi and on 5g at 700+ mbs. My Questio...

Visitor

  Plan Premium 8.8.18 Country USA Device (iPhone 14 Pro) Operating System (iOS 16.3.1)   stuck downloading 0 of 1, and I went through all playlists and nothing is being downloaded...

Dian

Spotify Legend

1766 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify adding songs to liked songs

Spotify automatically liking and adding songs of artist dj Rehab to my liked songs. I am not following him on spotify. This problem only happens with Rehab songs. What the hell is this

Visitor

Spotify automatically liking and adding songs of artist dj Rehab to my liked songs. I am not following him on spotify. This problem only happens with Rehab songs. What the hell is this

Lyubka

Moderator

2574 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify has started to only play previews of tracks

I have premium individual. Last night everything was working fine. Today it only plays about 50 seconds of each track before jumping to the next. I’ve restarted my iPhone (14 Pro Max), I’ve logged out and back into my account on the App, but still do...

Visitor

I have premium individual. Last night everything was working fine. Today it only plays about 50 seconds of each track before jumping to the next. I’ve restarted my iPhone (14 Pro Max), I’ve logged ou...

MihailY

Moderator

1272 Views

1 replies

0 likes

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  • 1 replies
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Spotify app not working on my iPhone.

For about a week or two, the Spotify app on my iPhone hasn’t been working. The website works fine, but the app won’t load anything. I tried restarting my phone and that didn’t fix anything, so I deleted the app and reinstalled it. That seemed to fix ...

Newbie

For about a week or two, the Spotify app on my iPhone hasn’t been working. The website works fine, but the app won’t load anything. I tried restarting my phone and that didn’t fix anything, so I dele...

sendsent

Regular

1218 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Problems with BMW Connected seem to have returned ?

PlanPremiumCountryUKDevice(iPhone 11)Operating System(iOS Spotify8.8.18.559 My Question or IssueA few months ago, there was issue with BMW Connect Drive - an update broke it, but it was eventuallly fixed https://community.spotify.com/t5/Ongoing-Issue...

Newbie

Plan Premium Country UK Device (iPhone 11) Operating System (iOS   Spotify8.8.18.559         My Question or Issue A few months ago, there was issue with BMW Co...

605 Views

0 replies

0 likes

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Superuser Contribution Stopped Halfway ..and then what? please help

I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks !Now I need to resync my music all over again and it took ages to complete!Was syncing them from my imac to iphone the whole day and could...

Newbie

I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks ! Now I need to resync  my music all over again and it took ages to complete! Wa...

Lyubka

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes