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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241570 Views

27 replies

5 likes

  • 241570 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124340 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2946 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307528 Views

62 replies

16 likes

  • 307528 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131864 Views

19 replies

38 likes

  • 131864 Views
  • 19 replies
  • 38 likes

Why won't the app load on iPhone?

At some point, the application stopped running on the iPhone, I tried to reinstall it, nothing helps. The program hangs on the main login page with the logo and does not go further

Visitor

At some point, the application stopped running on the iPhone, I tried to reinstall it, nothing helps. The program hangs on the main login page with the logo and does not go further

kaworu_bloodpaw

Roadie

497 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution how do i use the new app on ipad

The Spotify app recently updated on my iPad and I can't make sense of it. The big tiles are not helpful. If I accidentally click one when scrolling, it starts to play on my iPad even if I'm listening on my living room speakers. I can't see the Daily ...

Visitor

The Spotify app recently updated on my iPad and I can't make sense of it. The big tiles are not helpful. If I accidentally click one when scrolling, it starts to play on my iPad even if I'm listeni...

martyhk0

Casual Listener

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disable spotify autoplay when connected to Bluetooth in Audi Q3

PlanFreeCountry Australia Device(iPhone 13 Pro)Operating System(iOS 16.4) My Question or IssueIs there a way to stop automatically playing songs on Spotify, when starting the car, or initial auto connect to bluetooth in Q3?When the bluetooth auto con...

Newbie

Plan Free Country  Australia   Device (iPhone 13 Pro) Operating System (iOS 16.4)   My Question or Issue Is there a way to stop automatically playing songs on Spotify, when ...

Alex

Spotify Legend

2093 Views

1 replies

0 likes

  • 2093 Views
  • 1 replies
  • 0 likes

I can t unshuffle my playlist

I’m on iPhone 13 and when I go to my new playlist it is showing a green circle with a shuffle icon next to it. I don’t want shuffle on anymore but all my playlists are now shuffled and I can’t find a solution. Thanks for helping.

Visitor

I’m on iPhone 13 and when I go to my new playlist it is showing a green circle with a shuffle icon next to it. I don’t want shuffle on anymore but all my playlists are now shuffled and I can’t find a...

Prague

Community Legend

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

Superuser Contribution How can I tell Siri to play my Liked Songs according to the library order?

So far when I tell Siri to play my Liked Songs it does so but just randomly starts somewhere in the playlist. I would like Siri to play the playlist either in the ordering I have in my app (for instance from most recent to oldest) or according to the...

Newbie

So far when I tell Siri to play my Liked Songs it does so but just randomly starts somewhere in the playlist. I would like Siri to play the playlist either in the ordering I have in my app (for insta...

Eni

Moderator

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume issues with remembering device

After latest update the app no longer remembers the volume of devices. This has resulted in in-app music switching to full volume while wearing headphones, and likely hearing damage

Visitor

After latest update the app no longer remembers the volume of devices. This has resulted in in-app music switching to full volume while wearing headphones, and likely hearing damage

XEntombmentX

Casual Listener

662 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution iOS App sending wrong Playing state and Elapsed position (animated artwork)

When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sending wrong information in the iAP2 messages.- Start pl...

Regular

When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sendin...

Sylvain_De

Regular

1429 Views

9 replies

0 likes

  • 1429 Views
  • 9 replies
  • 0 likes

Superuser Contribution Liked songs disappeared

Yesterday I could see all my liked songs. Over a 1,000 songs. Now I see only 675 songs from years ago.

Visitor

Yesterday I could see all my liked songs. Over a 1,000 songs. Now I see only 675 songs from years ago.

MihailY

Moderator

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Why can’t I see the add to queue option

I click on the three dots on top of the screen but the ads to queue button isn’t there and I can only play on shuffle I can’t seem to remove the shuffle option as well

Casual Listener

I click on the three dots on top of the screen but the ads to queue button isn’t there and I can only play on shuffle I can’t seem to remove the shuffle option as well

Minaaa0911

Casual Listener

1080 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Re-télécharger ses musiques

Bonjour, j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce Que en rappuyant dessus les morceaux vont se re-télécharger...

Visitor

Bonjour,   j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce...

Lyubka

Moderator

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Spotify magnifies homescreen

PlanFree installation version8.8.18 CountryNLDeviceiPhone 13 miniOperating SystemiOS 16.2 My Question or Issueplay spotify songopen notification screen click on the picture if song that’s playingSong picture is now shown across the screendrag screen ...

Casual Listener

  Plan Free   installation version 8.8.18   Country NL Device iPhone 13 mini Operating System iOS 16.2   My Question or Issue play spotify song open notification ...

MihailY

Moderator

1619 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Can't log in on iPhone even after changing my password. I can log in okay on my older phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Apple Watch not displaying playlists after new UI introduced

I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play.After the new UI was released lately, it all broke - I can't display the list of playlists when connected to phone and intern...

Casual Listener

I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play. After the new UI was released lately, it all broke - I can't display t...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes

Superuser Contribution [iOS][Your Library] Go to bottom

There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at the top of the playlist that shortcuts you to the bot...

Newbie

There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at th...

Eni

Moderator

921 Views

1 replies

1 likes

iOS
Your Library
  • 921 Views
  • 1 replies
  • 1 likes

Superuser Contribution Something went wrong

PlanFamily premium Device(iPhone 8+Operating System(iOS 10 My Question or Issueevery time I try to browse my library or search for music it says something went wrong. I’ve reset my phone reinstalled Spotify tried logging out, nothing is working!

Casual Listener

  Plan Family premium     Device (iPhone 8+ Operating System (iOS 10   My Question or Issue every time I try to browse my library or search for music it says something ...

Oliver_98

Music Fan

9074 Views

32 replies

29 likes

  • 9074 Views
  • 32 replies
  • 29 likes

Superuser Contribution Group session disconnects and fails to play manually-queued songs

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueGroup sessions disconnect often when you’re browsing the app and/or simultaneously playing songs on your device and/or queuing new tracks and/or skipping ahead...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue Group sessions disconnect often when you’re browsing the app and/or simultaneously ...

Joan

Moderator

9764 Views

3 replies

2 likes

  • 9764 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution i can not use sonos voice control on Spotify

Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify.Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4months coupon for competing solution Deezer.I usually give...

Regular

Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify. Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4month...

j-e

Regular

1939 Views

2 replies

1 likes

  • 1939 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle won’t stop

Playlists continue to shuffle after a few songs in correct order. Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please helpPlanPremiumCountry IPad Air 5 th genOperating SystemiOS 16.3.1 My Question or Issue

Casual Listener

Playlists continue to shuffle after a few songs in correct order.  Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please help Plan Premium Country   IPad A...

Alex

Spotify Legend

707 Views

3 replies

0 likes

  • 707 Views
  • 3 replies
  • 0 likes