Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36405 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101652 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430387 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298519 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan: Premium IndividualCountry: UK Device: iPhone 14 ProOperating System: iOS 16.3.1 My Question or Issue:One of my playlists is behaving as though Enhance is switched on even though it isn't. There aren't any additional recommended tracks listed in...
Plan: Premium Individual Country: UK Device: iPhone 14 Pro Operating System: iOS 16.3.1 My Question or Issue: One of my playlists is behaving as though Enhance is switched on eve...
Casual Listener
670 Views
2 replies
1 likes
PlanPremium I'm in the UK. This problem persists on both of my devices - iPhone 10 (iOS 16) and Windows 10 PC.Whenever I leave the app (just leaving it, NOT swiping up and deleting it), it kicks me out of the group session. When I return to the app i...
Plan Premium I'm in the UK. This problem persists on both of my devices - iPhone 10 (iOS 16) and Windows 10 PC. Whenever I leave the app (just leaving it, NOT swiping up and deleting it)...
Moderator
527 Views
1 replies
0 likes
Premium account using iPhone 14 Pro Max on ios 16.3.1 When I connect via Bluetooth to my truck Spotify will continue to play automatically via AirPlay even though the Spotify app is closed. Automatic play is turned off on my iPhone, my truck and in t...
Premium account using iPhone 14 Pro Max on ios 16.3.1 When I connect via Bluetooth to my truck Spotify will continue to play automatically via AirPlay even though the Spotify app is closed. ...
Community Legend
8441 Views
1 replies
2 likes
Hi there, I have a spotify family premium account in Germany and use the app on my iPhoneSE iOS 16.3.1. I've been using my app the same for years, listening about 1-2 hours a day, mostly downloaded playlists, no videos. Now my iphone says the Spotify...
Hi there, I have a spotify family premium account in Germany and use the app on my iPhoneSE iOS 16.3.1. I've been using my app the same for years, listening about 1-2 hours a day, m...
Moderator
768 Views
1 replies
0 likes
PhoneiPhone 4 Operating SystemiOS 6.1.3I've always used my trusty iPhone 4 as a music player. I love it and I like how it has some features modern phone's dont have (headphone jack) I was trying to log in to Spotify on it and it won't let me at allPl...
Phone iPhone 4 Operating System iOS 6.1.3 I've always used my trusty iPhone 4 as a music player. I love it and I like how it has some features modern phone's dont have (headphone jack) I wa...
Spotify Legend
1572 Views
1 replies
0 likes
PlanPremium 8.8.18CountryUSADevice(iPhone 14 Pro)Operating System(iOS 16.3.1) stuck downloading 0 of 1, and I went through all playlists and nothing is being downloaded. Unable to download anything new. Tried on wifi and on 5g at 700+ mbs. My Questio...
Plan Premium 8.8.18 Country USA Device (iPhone 14 Pro) Operating System (iOS 16.3.1) stuck downloading 0 of 1, and I went through all playlists and nothing is being downloaded...
Spotify Legend
1756 Views
1 replies
0 likes
After iOS update app is no longer functioning
After iOS update app is no longer functioning
Moderator
1421 Views
1 replies
0 likes
Spotify automatically liking and adding songs of artist dj Rehab to my liked songs. I am not following him on spotify. This problem only happens with Rehab songs. What the hell is this
Spotify automatically liking and adding songs of artist dj Rehab to my liked songs. I am not following him on spotify. This problem only happens with Rehab songs. What the hell is this
Moderator
2557 Views
1 replies
0 likes
I have premium individual. Last night everything was working fine. Today it only plays about 50 seconds of each track before jumping to the next. I’ve restarted my iPhone (14 Pro Max), I’ve logged out and back into my account on the App, but still do...
I have premium individual. Last night everything was working fine. Today it only plays about 50 seconds of each track before jumping to the next. I’ve restarted my iPhone (14 Pro Max), I’ve logged ou...
Moderator
1253 Views
1 replies
0 likes
this is only on mobile app iphone
this is only on mobile app iphone
Moderator
647 Views
1 replies
0 likes
For about a week or two, the Spotify app on my iPhone hasn’t been working. The website works fine, but the app won’t load anything. I tried restarting my phone and that didn’t fix anything, so I deleted the app and reinstalled it. That seemed to fix ...
For about a week or two, the Spotify app on my iPhone hasn’t been working. The website works fine, but the app won’t load anything. I tried restarting my phone and that didn’t fix anything, so I dele...
Regular
1197 Views
2 replies
1 likes
PlanPremiumCountryUKDevice(iPhone 11)Operating System(iOS Spotify8.8.18.559 My Question or IssueA few months ago, there was issue with BMW Connect Drive - an update broke it, but it was eventuallly fixed https://community.spotify.com/t5/Ongoing-Issue...
Plan Premium Country UK Device (iPhone 11) Operating System (iOS Spotify8.8.18.559 My Question or Issue A few months ago, there was issue with BMW Co...
593 Views
0 replies
0 likes
I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks !Now I need to resync my music all over again and it took ages to complete!Was syncing them from my imac to iphone the whole day and could...
I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks ! Now I need to resync my music all over again and it took ages to complete! Wa...
Moderator
430 Views
1 replies
0 likes
iOS 16.3.1 / Premium Subscriber
iOS 16.3.1 / Premium Subscriber
Moderator
480 Views
1 replies
1 likes
Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater?Home Bargains Portal
Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater? Home Bargains Portal
Community Legend
3509 Views
1 replies
1 likes
Start the app on my iPhone gives me just a black screen with the Spotify icon.
Start the app on my iPhone gives me just a black screen with the Spotify icon.
Community Legend
709 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
1164 Views
1 replies
0 likes
PlanPremiumCountryLatviaDeviceiPhone 11Operating SystemiOS 16.2 My Question or Issue Hello! Apparently I have this weird issue that after checking 2-3 canvas of my upcoming EP, my song list gets bugged and shows repeating tracks. Here's a list befor...
Plan Premium Country Latvia Device iPhone 11 Operating System iOS 16.2 My Question or Issue Hello! Apparently I have this weird issue that after checking 2-3 canv...
Moderator
1295 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone XR and Apple Watch 3 seriesOperating SystemiOS 16.3.1 My Question or IssueThe option to download to my Apple Watch while in Spotify has disappeared! This is the reason that I got an Apple Watch so I need this.
Plan Premium Country UK Device iPhone XR and Apple Watch 3 series Operating System iOS 16.3.1 My Question or Issue The option to download to my Apple Watch while in Spotify has disap...
Casual Listener
1519 Views
2 replies
0 likes
How I would normally “like” a song, through swiping, or the heart button, has changed to “+”/“check”. When I use this feature instead of it adding to my liked songs instead of the list of all my playlists to attitude, I don’t want this. I want it bac...
How I would normally “like” a song, through swiping, or the heart button, has changed to “+”/“check”. When I use this feature instead of it adding to my liked songs instead of the list of all my play...
Music Fan
813 Views
1 replies
1 likes
