Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29272 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94033 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423707 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293416 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryLatviaDeviceiPhone 11Operating SystemiOS 16.2 My Question or Issue Hello! Apparently I have this weird issue that after checking 2-3 canvas of my upcoming EP, my song list gets bugged and shows repeating tracks. Here's a list befor...
Plan Premium Country Latvia Device iPhone 11 Operating System iOS 16.2 My Question or Issue Hello! Apparently I have this weird issue that after checking 2-3 canv...
Moderator
1266 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone XR and Apple Watch 3 seriesOperating SystemiOS 16.3.1 My Question or IssueThe option to download to my Apple Watch while in Spotify has disappeared! This is the reason that I got an Apple Watch so I need this.
Plan Premium Country UK Device iPhone XR and Apple Watch 3 series Operating System iOS 16.3.1 My Question or Issue The option to download to my Apple Watch while in Spotify has disap...
Casual Listener
1514 Views
2 replies
0 likes
How I would normally “like” a song, through swiping, or the heart button, has changed to “+”/“check”. When I use this feature instead of it adding to my liked songs instead of the list of all my playlists to attitude, I don’t want this. I want it bac...
How I would normally “like” a song, through swiping, or the heart button, has changed to “+”/“check”. When I use this feature instead of it adding to my liked songs instead of the list of all my play...
Music Fan
798 Views
1 replies
1 likes
I got kicked out of premium users due to my inability to pay that month. Now I paid and my lyrics went missing
I got kicked out of premium users due to my inability to pay that month. Now I paid and my lyrics went missing
Moderator
863 Views
3 replies
0 likes
PlanFreeCountryUSA DeviceiPhone 13Operating SystemiOS 16.2 My Question or IssueThis issue occurs under very specific circumstances: you must start playing a podcast whose mid roll ads are served by Spotify (that is, not read as part of the podcast bu...
Plan Free Country USA Device iPhone 13 Operating System iOS 16.2 My Question or Issue This issue occurs under very specific circumstances: you must start playin...
Regular
7530 Views
28 replies
4 likes
Accidentlly tapped hide on a liked song and is now unable to unhide it
Accidentlly tapped hide on a liked song and is now unable to unhide it
Moderator
613 Views
1 replies
0 likes
My Spotify won’t load to play music, search or use features in app. It gets stuck on the loading screen. It is not letting me download songs, or play music consistently and it keeps crashing. For like 3 weeks. I’ve uninstalled it, cleared cache, upda...
My Spotify won’t load to play music, search or use features in app. It gets stuck on the loading screen. It is not letting me download songs, or play music consistently and it keeps crashing. For lik...
Roadie
741 Views
2 replies
0 likes
When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.
When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.
Casual Listener
847 Views
2 replies
0 likes
About every minute or so, my music pauses. I’ve tried it on my laptop, my phone, and my desktop, but the only thing that helps is going offline, but then it becomes irritating to have to manually download every song before I listen to it. I’ve tried ...
About every minute or so, my music pauses. I’ve tried it on my laptop, my phone, and my desktop, but the only thing that helps is going offline, but then it becomes irritating to have to manually dow...
404 Views
0 replies
0 likes
DeviceiPhone XROperating SystemWindows 11 My Question or IssueI listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red circle, only recently listened to podcasts. In screenshots from other p...
Device iPhone XR Operating System Windows 11 My Question or Issue I listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red cir...
Moderator
869 Views
3 replies
0 likes
PremiumCountryUK and Sailing across the AtlanticDeviceIphone 6sOperating Systemios 15.7 My Question or Issue Hi, can you tell me how many days my downloaded music can be available without an internet connection - I am crossing the Oceans - I have PRE...
Premium Country UK and Sailing across the Atlantic Device Iphone 6s Operating System ios 15.7 My Question or Issue Hi, can you tell me how many days my downl...
Moderator
468 Views
1 replies
0 likes
j'ai changé de forfait (premium à duo) il y a 2 jours et dès que je me connecte sur l'appli spotify avec mon iphone un lien s'affiche pour que j'accepte le spotify duo ce que j'ai déja fait depuis 2 jours. j'ai une image pour illustrer mon propos
j'ai changé de forfait (premium à duo) il y a 2 jours et dès que je me connecte sur l'appli spotify avec mon iphone un lien s'affiche pour que j'accepte le spotify duo ce que j'ai déja fait depuis 2...
Roadie
512 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 13 Pro Operating SystemiOS 15.1.1 My Question or IssueOn a couple of my playlists, even ones with emojis with “+” & “=“ signs; I see a weird spaced out text font style which happened yesterday night when I first opene...
Plan Premium Country US Device iPhone 13 Pro Operating System iOS 15.1.1 My Question or Issue On a couple of my playlists, even ones with emojis with “+” & “=“ signs;...
Visitor
2451 Views
2 replies
0 likes
It was available yesterday, now it’s not, was it removed?
It was available yesterday, now it’s not, was it removed?
Newbie
1157 Views
3 replies
3 likes
I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I just restart/reshuffle it (with the exception that ev...
I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I ju...
Casual Listener
2003 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueAt ~2 min whenever I’m listening to a song, it puts another song called negative by polochev. I HATE this song and had never heard about it in my life until it st...
Plan Premium Country Brazil Device iPhone 8 Plus Operating System iOS 12.1 My Question or Issue At ~2 min whenever I’m listening to a song, it puts another song called negative by po...
Newbie
1691 Views
4 replies
2 likes
PlanPremium Country DeviceiPhone SE 2020 My Question or IssueHello I noticed recently played has moved to the bottom of the screen. I use this often. Is there a way to have it appear at the top?
Plan Premium Country Device iPhone SE 2020 My Question or Issue Hello I noticed recently played has moved to the bottom of the screen. I use this often. &...
Moderator
479 Views
1 replies
0 likes
PlanDuo PremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 16.1.1) My Question or IssueThis started on Thursday, March 9 2023. At first, the app would crash in the middle of listening to a playlist. I would start it up again and the sam...
Plan Duo Premium Country United States Device (iPhone 13) Operating System (iOS 16.1.1) My Question or Issue This started on Thursday, March 9 2023. At first, the app would crash in ...
Moderator
10346 Views
3 replies
2 likes
PlanFreeDeviceiPhone SE 2nd GenMy Question or Issuehello!I’ve been using Spotify for a number of years on my iPad and Chromebook and it’s worked w/o a hitch. however, I just started using it on my iPhone, and it’s completely different- I can’t add so...
Plan Free Device iPhone SE 2nd Gen My Question or Issue hello! I’ve been using Spotify for a number of years on my iPad and Chromebook and it’s worked w/o a hitch. however, I just started using...
Moderator
1405 Views
1 replies
0 likes
On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased despite turning on quiet playback in Spotify’s settin...
On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased de...
Moderator
1039 Views
1 replies
0 likes
