Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43058 Views

43 replies

10 likes

  • 43058 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108379 Views

116 replies

13 likes

Other
  • 108379 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1610 Views

0 replies

0 likes

iOS
  • 1610 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301620 Views

62 replies

16 likes

  • 301620 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127487 Views

19 replies

38 likes

  • 127487 Views
  • 19 replies
  • 38 likes

Superuser Contribution Volume issues with remembering device

After latest update the app no longer remembers the volume of devices. This has resulted in in-app music switching to full volume while wearing headphones, and likely hearing damage

Visitor

After latest update the app no longer remembers the volume of devices. This has resulted in in-app music switching to full volume while wearing headphones, and likely hearing damage

XEntombmentX

Casual Listener

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS App sending wrong Playing state and Elapsed position (animated artwork)

When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sending wrong information in the iAP2 messages.- Start pl...

Regular

When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sendin...

Sylvain_De

Regular

1360 Views

9 replies

0 likes

  • 1360 Views
  • 9 replies
  • 0 likes

Superuser Contribution Liked songs disappeared

Yesterday I could see all my liked songs. Over a 1,000 songs. Now I see only 675 songs from years ago.

Visitor

Yesterday I could see all my liked songs. Over a 1,000 songs. Now I see only 675 songs from years ago.

MihailY

Moderator

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Why can’t I see the add to queue option

I click on the three dots on top of the screen but the ads to queue button isn’t there and I can only play on shuffle I can’t seem to remove the shuffle option as well

Casual Listener

I click on the three dots on top of the screen but the ads to queue button isn’t there and I can only play on shuffle I can’t seem to remove the shuffle option as well

Minaaa0911

Casual Listener

1019 Views

4 replies

0 likes

  • 1019 Views
  • 4 replies
  • 0 likes

Superuser Contribution Re-télécharger ses musiques

Bonjour, j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce Que en rappuyant dessus les morceaux vont se re-télécharger...

Visitor

Bonjour,   j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce...

Lyubka

Moderator

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Spotify magnifies homescreen

PlanFree installation version8.8.18 CountryNLDeviceiPhone 13 miniOperating SystemiOS 16.2 My Question or Issueplay spotify songopen notification screen click on the picture if song that’s playingSong picture is now shown across the screendrag screen ...

Casual Listener

  Plan Free   installation version 8.8.18   Country NL Device iPhone 13 mini Operating System iOS 16.2   My Question or Issue play spotify song open notification ...

MihailY

Moderator

1524 Views

3 replies

0 likes

  • 1524 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't log in on iPhone even after changing my password. I can log in okay on my older phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Apple Watch not displaying playlists after new UI introduced

I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play.After the new UI was released lately, it all broke - I can't display the list of playlists when connected to phone and intern...

Casual Listener

I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play. After the new UI was released lately, it all broke - I can't display t...

490 Views

0 replies

1 likes

  • 490 Views
  • 0 replies
  • 1 likes

Superuser Contribution [iOS][Your Library] Go to bottom

There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at the top of the playlist that shortcuts you to the bot...

Newbie

There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at th...

Eni

Moderator

875 Views

1 replies

1 likes

iOS
Your Library
  • 875 Views
  • 1 replies
  • 1 likes

Superuser Contribution Something went wrong

PlanFamily premium Device(iPhone 8+Operating System(iOS 10 My Question or Issueevery time I try to browse my library or search for music it says something went wrong. I’ve reset my phone reinstalled Spotify tried logging out, nothing is working!

Casual Listener

  Plan Family premium     Device (iPhone 8+ Operating System (iOS 10   My Question or Issue every time I try to browse my library or search for music it says something ...

Oliver_98

Music Fan

8832 Views

32 replies

29 likes

  • 8832 Views
  • 32 replies
  • 29 likes

Superuser Contribution Group session disconnects and fails to play manually-queued songs

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueGroup sessions disconnect often when you’re browsing the app and/or simultaneously playing songs on your device and/or queuing new tracks and/or skipping ahead...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue Group sessions disconnect often when you’re browsing the app and/or simultaneously ...

Joan

Moderator

9722 Views

3 replies

2 likes

  • 9722 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution i can not use sonos voice control on Spotify

Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify.Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4months coupon for competing solution Deezer.I usually give...

Regular

Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify. Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4month...

j-e

Regular

1829 Views

2 replies

1 likes

  • 1829 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle won’t stop

Playlists continue to shuffle after a few songs in correct order. Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please helpPlanPremiumCountry IPad Air 5 th genOperating SystemiOS 16.3.1 My Question or Issue

Casual Listener

Playlists continue to shuffle after a few songs in correct order.  Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please help Plan Premium Country   IPad A...

Alex

Spotify Legend

686 Views

3 replies

0 likes

  • 686 Views
  • 3 replies
  • 0 likes

Superuser Contribution [IOS13][Car][USB] not able to skip a song

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 13 My Question or IssueWhen my phone is connected to my car via usb I am not able to skip a song. I can start playing Spotify but as soon as I skip a song at the car stereo Spotify stops and...

Casual Listener

  Plan Premium Country Germany Device iPhone 11 Operating System iOS 13   My Question or Issue When my phone is connected to my car via usb I am not able to skip a song. I can st...

_suckmyleftone

Casual Listener

4289 Views

11 replies

3 likes

  • 4289 Views
  • 11 replies
  • 3 likes

Superuser Contribution I cant like songs

I cant like more song, i have 2700 like song and i cant add more, the option is not availablePlanPremiumCountryArgentinaDeviceiphone 14 pro maxOperating System ios 16.3.1 My Question or IssueI cant like more song, i have 2700 like song and i cant add...

Visitor

I cant like more song, i have 2700 like song and i cant add more, the option is not available Plan Premium Country Argentina Device iphone 14 pro max Operating System   ios 16.3.1 &nbs...

Eni

Moderator

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Poor audio on podcasts

Plan: Spotify PremiumCountry: USA Device: iPhone 13 ProOperating System: iOS 16.3.1 My Question or Issue: The audio quality on podcasts is poor. Each episode skips around, either 5 seconds forward or 5 seconds back. Sometimes the sound comes out dist...

Visitor

Plan:  Spotify Premium Country:  USA   Device:  iPhone 13 Pro Operating System:  iOS 16.3.1   My Question or Issue:   The audio quality on podcasts is poor....

Dian

Spotify Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution smart playlist not working

not sure if this is after the app on ios which updated yesterday but my smart playlist no longer works. i toggle it on and it doesn't add any suggested songs

Visitor

not sure if this is after the app on ios which updated yesterday but my smart playlist no longer works. i toggle it on and it doesn't add any suggested songs

Dian

Spotify Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast not showing

I have to keep deleting app in order to see new podcasts episodes specifically joe rogan podcasts

Newbie

I have to keep deleting app in order to see new podcasts episodes specifically joe rogan podcasts

Joan

Moderator

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can’t see the list of songs in an album or the artist overview

PlanFreeCountryU.S.Deviceiphone 8 plusOperating SystemiOS 13.5.1 My Question or IssueI can shuffle playlists and listen to songs but i can’t see a list of the songs an artist has or the list of songs in an album. This actually happens a lot to me wit...

Visitor

  Plan Free Country U.S. Device iphone 8 plus Operating System iOS 13.5.1   My Question or Issue I can shuffle playlists and listen to songs but i can’t see a list of the songs a...

Jo

Casual Listener

81145 Views

11 replies

11 likes

  • 81145 Views
  • 11 replies
  • 11 likes