Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

An error occured, please try again

An error occured, please try again

I have searched the help files and there does not appear to be a definitive answer to this issue which seems to keep popping up. I have tried ALL the options suggested from hard resets, clean installs, disconnecting and signing out of all devices, etc. etc. I cannot search or browse songs on ipad mini 2 or my ipod. iphone 5S and widows pc works fine. Paying for Premium, so not happy there is no direct support facility, shame on you Spotify! Please provide a proper answer or advise if there is an ongoing issue. Replies that opne with  "Have you tried..."  don't answer the question and yes, I probably have tried several times for the past 3 days to no avail.  May we please now have a definitive answer.

Reply
1 Reply

abhinavsundar

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random