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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29370 Views

40 replies

9 likes

  • 29370 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94060 Views

115 replies

12 likes

Other
  • 94060 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

958 Views

0 replies

0 likes

iOS
  • 958 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293431 Views

60 replies

15 likes

  • 293431 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123544 Views

19 replies

38 likes

  • 123544 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify stops playing music when I go off the app

PlanPremiumCountryUnited KingdomDeviceiPhone 8 Operating SystemiOS 12.2 My Question or IssueThis has just started today but whenever I go off the app the music just automatically stops playing or whenever I turn my phone off it does the same thing, I...

Newbie

Plan Premium Country United Kingdom Device iPhone 8  Operating System iOS 12.2    My Question or Issue This has just started today but whenever I go off the app the music jus...

sophey

Newbie

36454 Views

12 replies

1 likes

  • 36454 Views
  • 12 replies
  • 1 likes

Superuser Contribution Can’t view first song on a playlist when using search

PlanPremiumCountry DeviceiPhone SEOperating SystemiOS 14.8.1 My Question or IssueIf I search for any songs on playlists on Spotify, the first option is hidden and can’t be selected. The first screenshot is how the search looks originally, the second ...

Newbie

Plan Premium Country   Device iPhone SE Operating System iOS 14.8.1   My Question or Issue If I search for any songs on playlists on Spotify, the first option is hidden and can’t ...

PHOSKNT

Newbie

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Superuser Contribution Top of Chinese Song Titles Cut Off

Plan: PremiumCountry: Hong Kong Device(iPhone 13 Pro, iPad Pro)Operating System(iOS 15.1.1) My Question or IssueWhen playing songs with Chinese song names and entering the full screen player, the title in the player cuts off a little of the top of th...

Casual Listener

Plan: Premium Country: Hong Kong   Device (iPhone 13 Pro, iPad Pro) Operating System (iOS 15.1.1)   My Question or Issue When playing songs with Chinese song names and enterin...

sakana_leo

Newbie

1185 Views

5 replies

1 likes

  • 1185 Views
  • 5 replies
  • 1 likes

Recently Played missing from CarPlay

PlanPremiumCountryUKDeviceiPhone 14 Pro MaxOperating SystemiOS 16.3.1 My Question or Issue On CarPlay Spotify there used to be a recently played option but now there is just Home, Search and Library. Has the recently played been removed in an update?

Newbie

Plan Premium Country UK Device iPhone 14 Pro Max Operating System iOS 16.3.1   My Question or Issue   On CarPlay Spotify there used to be a recently played option but now there i...

tristenobriant

Newbie

1340 Views

2 replies

3 likes

  • 1340 Views
  • 2 replies
  • 3 likes

Bonjour mon appli ne s ouvre pas sur iPhone

L application ne s ouvre pas sur l iPhone malgres la mise à jour

Visitor

L application ne s ouvre pas sur l iPhone malgres la mise à jour

Bittencourt

Spotify Star

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

airplay volume not working on Apple watch , when using spotify app

Same problem on my ipn 11 and ipn 13, if i delete Spotify on my watch, volume works on watch when i use airplay.But volume works when i use Apple Airpods and spotify app on watch?

Casual Listener

Same problem on my ipn 11 and ipn 13, if i delete Spotify on my watch, volume works on watch when i use airplay. But volume works when i use Apple Airpods and spotify app on watch?

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why do my local files sometimes not have artwork on my phone?

When my local files sync to my iphone, oftentimes, the artwork does not transfer over with the songs. Does anyone know why this is happening and/or a fix? It is beyond frustrating. Thanks.

Casual Listener

When my local files sync to my iphone, oftentimes, the artwork does not transfer over with the songs. Does anyone know why this is happening and/or a fix? It is beyond frustrating. Thanks.

Lyubka

Moderator

970 Views

1 replies

0 likes

  • 970 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue doesn’t update with enhanced shuffle

PlanPremiumCountry DeviceiPhone 13 ProOperating SystemiOS 16.3 My Question or IssueWhen I click on a song in the queue with enhanced shuffle on, the queue song list does not update. This causes the user the click on a song title that does not reflect...

Visitor

Plan Premium Country   Device iPhone 13 Pro Operating System iOS 16.3   My Question or Issue When I click on a song in the queue with enhanced shuffle on, the queue song list does...

MihailY

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists missing from CarPlay

Premium version on iOS 13.5.1 Only the first 12 playlists show up on my CarPlay (GMC 2019) It only shows the first 12 no matter how I sort them (by name, recently played) on the iPhone. It shows all 50+ lists on my phone but the carplay interfaces st...

Roadie

Premium version on iOS 13.5.1   Only the first 12 playlists show up on my CarPlay (GMC 2019)   It only shows the first 12 no matter how I sort them (by name, recently played) on the iPh...

Rboy2

Roadie

12942 Views

18 replies

1 likes

Carplay
  • 12942 Views
  • 18 replies
  • 1 likes

Random Artist Album Stuck on Repeat/Keeps Changing

I have spotify premium in the US and this issue is occuring on all devices I own. I try to play my music on my Ipad or on web player and it will randomly stop and start playing a Lil Peep Album on repeat and it shows it is playing on my iphone when i...

Casual Listener

I have spotify premium in the US and this issue is occuring on all devices I own.  I try to play my music on my Ipad or on web player and it will randomly stop and start playing a Lil Peep Album...

kaworu_bloodpaw

Roadie

870 Views

1 replies

0 likes

  • 870 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files on windows pc not syncing to iPhone

So I’ve been trying to get two tracks that aren’t on Spotify into my playlist on iPhone and I was able to download them and successfully play them but only on pc and I have already tried soft uninstalling and allowing Spotify through Windows defender...

Visitor

So I’ve been trying to get two tracks that aren’t on Spotify into my playlist on iPhone and I was able to download them and successfully play them but only on pc and I have already tried soft uninsta...

Joan

Moderator

749 Views

3 replies

0 likes

  • 749 Views
  • 3 replies
  • 0 likes

Superuser Contribution ads in other app stops music

Is there a way to prevent an app from stopping my music that is playing? This really only happens when im using the chive app but when I am listening to my spotify and switch into the chive app the ads at the bottom sometime stop my music. It is only...

Newbie

Is there a way to prevent an app from stopping my music that is playing? This really only happens when im using the chive app but when I am listening to my spotify and switch into the chive app the a...

holster

Casual Listener

4695 Views

3 replies

1 likes

  • 4695 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problem with Spotify Connect on iOS 16.3.1

There is a problem with connecting to the Cambridge Audio SM6 v2 streamer after iOS has upgraded to latest 16.3.1 version. PlanPremiumCountryPolandDeviceIPhone 11, iPadOperating SystemiOS 16.3.1The streamer had the newest software, next step was rese...

Newbie

There is a problem with connecting to the Cambridge Audio SM6 v2 streamer after iOS has upgraded to latest 16.3.1 version.    Plan Premium Country Poland Device IPhone 11, iPad Oper...

Joan

Moderator

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log in on iPhone (code=30)

I haven’t been able to log in using the app on my iPhone for a couple of months (since I came home from an overseas trip). When I try, I get an error: “Something went wrong. Try again. (code=30)”. I can log in fine on a browser, just not in the app. ...

Casual Listener

I haven’t been able to log in using the app on my iPhone for a couple of months (since I came home from an overseas trip). When I try, I get an error: “Something went wrong. Try again. (code=30)”. &...

elisa31

Casual Listener

1988 Views

2 replies

0 likes

  • 1988 Views
  • 2 replies
  • 0 likes

Random track not working on device

Why isn’t my track randomization working on the app, when I try to play one of my playlist, after the first track I chose to listen to it continues to play only one of the artists consistently on the playlist and doesn’t randomize the playlist at all...

Visitor

Why isn’t my track randomization working on the app, when I try to play one of my playlist, after the first track I chose to listen to it continues to play only one of the artists consistently on the...

Prague

Community Legend

698 Views

1 replies

1 likes

  • 698 Views
  • 1 replies
  • 1 likes

can no longer add liked songs to my liked songs play list

when song is playing and i tap on the three dots to the right of the song,the little heart no longer comes up so i can add that song to my liked song list

Visitor

when song is playing and i tap on the three dots to the right of the song,the little heart no longer comes up so i can add that song to my liked song list

BabyEcho0_YT

Roadie

11728 Views

2 replies

2 likes

  • 11728 Views
  • 2 replies
  • 2 likes

Superuser Contribution Issues swiping a song to add to queue and replay button

PlanPremium StudentCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 16.3.1 My Question or IssueSince updating the app, I’ve had continual issues swiping tracks to add them to my queue as well as songs playing on repeat when that option was not cl...

Newbie

Plan Premium Student Country USA Device iPhone 11 Pro Max Operating System iOS 16.3.1   My Question or Issue Since updating the app, I’ve had continual issues swiping tracks to add the...

Lyubka

Moderator

900 Views

1 replies

0 likes

  • 900 Views
  • 1 replies
  • 0 likes

Superuser Contribution App won’t open

I try to click on the app and it closes before I can get to anything. I have tried reinstalling it, clearing my cache, restarting my phone, and pretty much everything else I could think of. This seems to be a Spotify problem, whatever it is. Any help...

Visitor

I try to click on the app and it closes before I can get to anything. I have tried reinstalling it, clearing my cache, restarting my phone, and pretty much everything else I could think of. This seem...

MihailY

Moderator

3312 Views

15 replies

11 likes

  • 3312 Views
  • 15 replies
  • 11 likes

Superuser Contribution Google nest Mini not showing up remotely in Spotify but amazon echodot does

I have a google nest mini speaker and Amazon echo dot speaker at home. Both are linked to my Spotify account and shows up in Spotify when I’m at home. But If I’m in the office, I can see my Amazon echo dot as one of the devices in my Spotify and I ca...

Casual Listener

I have a google nest mini speaker and Amazon echo dot speaker at home. Both are linked to my Spotify account and shows up in Spotify when I’m at home. But If I’m in the office, I can see my Amazon ec...

Docryan

Casual Listener

4725 Views

2 replies

0 likes

  • 4725 Views
  • 2 replies
  • 0 likes