Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36405 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101652 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430387 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298519 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree installation version8.8.18 CountryNLDeviceiPhone 13 miniOperating SystemiOS 16.2 My Question or Issueplay spotify songopen notification screen click on the picture if song that’s playingSong picture is now shown across the screendrag screen ...
Plan Free installation version 8.8.18 Country NL Device iPhone 13 mini Operating System iOS 16.2 My Question or Issue play spotify song open notification ...
Moderator
1464 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
462 Views
1 replies
0 likes
I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play.After the new UI was released lately, it all broke - I can't display the list of playlists when connected to phone and intern...
I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play. After the new UI was released lately, it all broke - I can't display t...
481 Views
0 replies
1 likes
There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at the top of the playlist that shortcuts you to the bot...
There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at th...
Moderator
843 Views
1 replies
1 likes
PlanFamily premium Device(iPhone 8+Operating System(iOS 10 My Question or Issueevery time I try to browse my library or search for music it says something went wrong. I’ve reset my phone reinstalled Spotify tried logging out, nothing is working!
Plan Family premium Device (iPhone 8+ Operating System (iOS 10 My Question or Issue every time I try to browse my library or search for music it says something ...
Music Fan
8692 Views
32 replies
29 likes
PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueGroup sessions disconnect often when you’re browsing the app and/or simultaneously playing songs on your device and/or queuing new tracks and/or skipping ahead...
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3 My Question or Issue Group sessions disconnect often when you’re browsing the app and/or simultaneously ...
Moderator
9688 Views
3 replies
2 likes
Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify.Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4months coupon for competing solution Deezer.I usually give...
Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify. Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4month...
Regular
1780 Views
2 replies
1 likes
Playlists continue to shuffle after a few songs in correct order. Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please helpPlanPremiumCountry IPad Air 5 th genOperating SystemiOS 16.3.1 My Question or Issue
Playlists continue to shuffle after a few songs in correct order. Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please help Plan Premium Country IPad A...
Spotify Legend
662 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 13 My Question or IssueWhen my phone is connected to my car via usb I am not able to skip a song. I can start playing Spotify but as soon as I skip a song at the car stereo Spotify stops and...
Plan Premium Country Germany Device iPhone 11 Operating System iOS 13 My Question or Issue When my phone is connected to my car via usb I am not able to skip a song. I can st...
Casual Listener
4223 Views
11 replies
3 likes
I cant like more song, i have 2700 like song and i cant add more, the option is not availablePlanPremiumCountryArgentinaDeviceiphone 14 pro maxOperating System ios 16.3.1 My Question or IssueI cant like more song, i have 2700 like song and i cant add...
I cant like more song, i have 2700 like song and i cant add more, the option is not available Plan Premium Country Argentina Device iphone 14 pro max Operating System ios 16.3.1 &nbs...
Moderator
493 Views
1 replies
0 likes
Plan: Spotify PremiumCountry: USA Device: iPhone 13 ProOperating System: iOS 16.3.1 My Question or Issue: The audio quality on podcasts is poor. Each episode skips around, either 5 seconds forward or 5 seconds back. Sometimes the sound comes out dist...
Plan: Spotify Premium Country: USA Device: iPhone 13 Pro Operating System: iOS 16.3.1 My Question or Issue: The audio quality on podcasts is poor....
Spotify Legend
628 Views
1 replies
0 likes
not sure if this is after the app on ios which updated yesterday but my smart playlist no longer works. i toggle it on and it doesn't add any suggested songs
not sure if this is after the app on ios which updated yesterday but my smart playlist no longer works. i toggle it on and it doesn't add any suggested songs
Spotify Legend
607 Views
1 replies
0 likes
I have to keep deleting app in order to see new podcasts episodes specifically joe rogan podcasts
I have to keep deleting app in order to see new podcasts episodes specifically joe rogan podcasts
Moderator
630 Views
2 replies
0 likes
PlanFreeCountryU.S.Deviceiphone 8 plusOperating SystemiOS 13.5.1 My Question or IssueI can shuffle playlists and listen to songs but i can’t see a list of the songs an artist has or the list of songs in an album. This actually happens a lot to me wit...
Plan Free Country U.S. Device iphone 8 plus Operating System iOS 13.5.1 My Question or Issue I can shuffle playlists and listen to songs but i can’t see a list of the songs a...
Casual Listener
80968 Views
11 replies
11 likes
PlanPremiumCountryUKDeviceiPadOperating SystemiOS 12.5.5Spotify Version8.6.84.1353 My Question or Issue During the last few weeks Spotify on iOS has become unuseable. The App starts off ok but within a short space of time the commands (text click or ...
Plan Premium Country UK Device iPad Operating System iOS 12.5.5 Spotify Version 8.6.84.1353 My Question or Issue During the last few weeks Spotify on iOS has become unuseab...
Visitor
9247 Views
18 replies
0 likes
Dear all, Can someone please help me to disable the crossfade function in spotify? I tried the normal crossfade function in the menu, and put this to zero (No effect). When skipping tracks, the music starts randomly between 1 and 30 seconds of the ne...
Dear all, Can someone please help me to disable the crossfade function in spotify? I tried the normal crossfade function in the menu, and put this to zero (No effect). When skipping tracks, the music...
Spotify Legend
5936 Views
10 replies
0 likes
I updated my spotify to the latest version and I still don’t have the dj feature
I updated my spotify to the latest version and I still don’t have the dj feature
Regular
2210 Views
2 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 8 Operating SystemiOS 12.2 My Question or IssueThis has just started today but whenever I go off the app the music just automatically stops playing or whenever I turn my phone off it does the same thing, I...
Plan Premium Country United Kingdom Device iPhone 8 Operating System iOS 12.2 My Question or Issue This has just started today but whenever I go off the app the music jus...
Newbie
36642 Views
12 replies
1 likes
PlanPremiumCountry DeviceiPhone SEOperating SystemiOS 14.8.1 My Question or IssueIf I search for any songs on playlists on Spotify, the first option is hidden and can’t be selected. The first screenshot is how the search looks originally, the second ...
Plan Premium Country Device iPhone SE Operating System iOS 14.8.1 My Question or Issue If I search for any songs on playlists on Spotify, the first option is hidden and can’t ...
Newbie
541 Views
2 replies
0 likes
Plan: PremiumCountry: Hong Kong Device(iPhone 13 Pro, iPad Pro)Operating System(iOS 15.1.1) My Question or IssueWhen playing songs with Chinese song names and entering the full screen player, the title in the player cuts off a little of the top of th...
Plan: Premium Country: Hong Kong Device (iPhone 13 Pro, iPad Pro) Operating System (iOS 15.1.1) My Question or Issue When playing songs with Chinese song names and enterin...
Newbie
1220 Views
5 replies
1 likes
