Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27571 Views
  • 13 replies
  • 33 likes
  • 27571 Views
  • 13 replies
  • 33 likes

Superuser Contribution Hearing music while playing game from AppStore

Hey guys, I'd like to hear Music on my iPhone 6 while playing a game from the App Store. Unfortunately Spotify stops automatically as my phone (obviously) tries to play the sound of the game. Restarting my iPhone and just turning off the sound ingame...

  • Newbie
  • Hey guys,   I'd like to hear Music on my iPhone 6 while playing a game from the App Store. Unfortunately Spotify stops automatically as my phone (obviously) tries to play the sound of the...
  • Alex
  • Spotify Legend
  • 689 Views
  • 2 replies
  • 3 likes
  • 689 Views
  • 2 replies
  • 3 likes

Superuser Contribution Expanding Spotify Use

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay. First, I am "technology challenged." A genuine dolt. But here is my question. I have a ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Okay. F...
  • Eni
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My music will pause itself and not play

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemIOS 14.6 My Question or IssueThis has happened just after the recent update to Spotify on IOS and it’s making the app unusable. Recently my music hasn’t been playing correctly, when a song...

  • Casual Listener
  • Plan Premium Country United States Device iPhone XR Operating System IOS 14.6   My Question or Issue This has happened just after the recent update to Spotify on IOS and it’s making th...
  • AdamDam
  • Spotify Star
  • 726 Views
  • 5 replies
  • 0 likes
  • 726 Views
  • 5 replies
  • 0 likes

Superuser Contribution Trouble sharing playlist

PlanFreeCountryUS Device(iphone 13 pro max)For some reason i’m having a heck of a time just simply sharing a playlist. Every time I share my playlist it gets sent as an invitation to collaborate on a playlist and that isn’t what i want.

  • Newbie
  • Plan Free Country US   Device (iphone 13 pro max) For some reason i’m having a heck of a time just simply sharing a playlist. Every time I share my playlist it gets sent as an invitation ...
  • Elena
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Iphone 13 spotify blackscreen

hi there i just recently purchased an iphone 13 pro and im having trouble opening up my spotify, it always leads to black screen only. i have latest os and app. ive also tried restarting, uninstalling and installing again many times but its still not...

  • Newbie
  • hi there i just recently purchased an iphone 13 pro and im having trouble opening up my spotify, it always leads to black screen only.   i have latest os and app. ive also tried restarting, un...
  • Alex
  • Spotify Legend
  • 357 Views
  • 1 replies
  • 1 likes
  • 357 Views
  • 1 replies
  • 1 likes

AppleTV app and screensaver issue

Hey Spotify team, I LOVE you AppleTV app, but there is one serious, device ruining behavior it has. I have an OLED TV and for whatever reason, your app will not let the screensaver kick in. I have to back all the way out to the home screen to get it ...

  • Visitor
  • Hey Spotify team,   I LOVE you AppleTV app, but there is one serious, device ruining behavior it has.  I have an OLED TV and for whatever reason, your app will not let the screensaver kic...
  • okEric
  • Music Fan
  • 1938 Views
  • 4 replies
  • 7 likes
  • 1938 Views
  • 4 replies
  • 7 likes

Superuser Contribution In a group listen. Playlist reshuffles after every song finishes

as title says pretty much. In a group listening session I’ll glance at the queue to see what songs coming on next then right as the current song ends Spotify shuffles the playlist and plays a random song. This only seems to happen when I’m doing a gr...

  • Visitor
  • as title says pretty much. In a group listening session I’ll glance at the queue to see what songs coming on next then right as the current song ends Spotify shuffles the playlist and plays a random ...
  • Vasil
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are not showing new episodes

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 15.6My Question or IssueSince the app updatemy phone downloaded on on 7/24, new episodes of my podcasts do not appear. The blue dot appears on the home screen but the new episodes will not show ...

  • Newbie
  • Plan Premium Country USA Device iPhone 13 Operating System iOS 15.6 My Question or Issue Since the app updatemy phone downloaded on on 7/24, new episodes of my podcasts do not appear. The bl...
  • CarlosE
  • Moderator
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing, heats up iPhone, in Airplane mode

PremiumUK DeviceiPhone XS (Model: NT9H2ZD/A)256GB (188GB available) Operating SystemiOS 15.6 My Question or IssueI took a flight yesterday, and had downloaded my music.On the flight I enabled Airplane mode (Bluetooth only)Started SpotifyBegan listeni...

  • Casual Listener
  • Premium UK   Device iPhone XS (Model: NT9H2ZD/A) 256GB (188GB available)   Operating System iOS 15.6   My Question or Issue I took a flight yesterday, and had downloaded my ...
  • CarlosE
  • Moderator
  • 451 Views
  • 4 replies
  • 0 likes
  • 451 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Play on multiple devices

PlanPremium CountryTurkey Device(iPhone 12 Mini, Asus X541-UJ GO453 Laptop, JBL Go3) Operating System(iOS 15.6, Windows 10) My Question or IssueHi,Can I simultaneously play music on my iPhone, Windows computer and JBL wireless speaker? When I start a...

  • Regular
  • Plan Premium   Country Turkey   Device (iPhone 12 Mini, Asus X541-UJ GO453 Laptop, JBL Go3)   Operating System (iOS 15.6, Windows 10)   My Question or Issue Hi, Can ...
  • Dian
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution annoying bug

Hello, sorry for the mistakes, english is not my first language. i'm from France, i use spotify premium duo and i have an iPhone 11. Since today my spotify bug, i mean its ALWAYS the same song that come. i can listen to a song of another artist but t...

  • Newbie
  • Hello, sorry for the mistakes, english is not my first language.   i'm from France, i use spotify premium duo and i have an iPhone 11.  Since today my spotify bug, i mean its ALWAYS th...
  • Dian
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • iphone
  • 190 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution remove followers

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehow do i remove a follower?

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how do ...
  • Camila36
  • Visitor
  • 157506 Views
  • 66 replies
  • 378 likes
  • 157506 Views
  • 66 replies
  • 378 likes

Solved!! Shuffle play in alphabetical order

I started playing a playlist in shuffle mode, and realized it's going in alphabetical order. Has anyone seen this before?

  • Visitor
  • I started playing a playlist in shuffle mode, and realized it's going in alphabetical order.  Has anyone seen this before?
  • R3tr0w4v3
  • Newbie
  • 1922 Views
  • 3 replies
  • 0 likes
  • 1922 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Glitching and stopping

PlanPremiumCountryUKDevice(iPhone 13 Pro)Operating System(iOS 15.5) My Question or Issuewhen playing music over data it now regularly stops or glitches for about 3-5secs even when i have a full signal and it’s now driving me nuts. I’ve rebooted phone...

  • Music Fan
  •   Plan Premium Country UK Device (iPhone 13 Pro) Operating System (iOS 15.5)   My Question or Issue when playing music over data it now regularly stops or glitches for about 3-5s...
  • Spotiprobs
  • Music Fan
  • 311 Views
  • 5 replies
  • 0 likes
  • 311 Views
  • 5 replies
  • 0 likes

Superuser Contribution Autoplay Not Working

PlanPremiumCountrySouth AfricaDeviceiPhone SE MKIOperating System15.5 My Question or IssueI'm using IOS15.5 on an Iphone SE MKI with the latest version of Spotify 8.7.46.1678. The autoplay feature is not working. I've updated to the latest version of...

  • Regular
  • Plan Premium Country South Africa Device iPhone SE MKI Operating System 15.5   My Question or Issue I'm using IOS15.5 on an Iphone SE MKI with the latest version of Spotify 8.7.46.1678...
  • Dian
  • Spotify Legend
  • 805 Views
  • 6 replies
  • 1 likes
  • 805 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Mobile Spotify and Discord

Hello, I use Spotify and Discord on mobile and I’m curious why my Discord status doesn’t show me as listening to Spotify when I am listening to Spotify. All of the settings are correct both on Spotify and Discord. I don’t understand PremiumUnited Sta...

  • Casual Listener
  • Hello, I use Spotify and Discord on mobile and I’m curious why my Discord status doesn’t show me as listening to Spotify when I am listening to Spotify. All of the settings are correct both on Spotif...
  • LiIith
  • Newbie
  • 183591 Views
  • 21 replies
  • 8 likes
  • 183591 Views
  • 21 replies
  • 8 likes

Superuser Contribution iPad iOS Beta 16 podcast stop playing when rotating from landscape to portrait

Device: iPad Pro 11" M1OS: iOS 16 BetaSubscription: PremiumCountry: USSpotify Version: 8.750.416 My Question or IssueOpen Spotify while in landscape mode and select a podcast via "Your Library > podcast name", then start playing the podcast. If you t...

  • Casual Listener
  • Device: iPad Pro 11" M1 OS: iOS 16 Beta Subscription: Premium Country: US Spotify Version: 8.750.416   My Question or Issue Open Spotify while in landscape mode and select a podcast ...
  • eelpie123
  • Casual Listener
  • 390 Views
  • 4 replies
  • 0 likes
  • 390 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't delete my playlists or change my playlist's covers

All of a sudden yesterday I could not change the cover on my playlists or delete the playlist itself. When I tried to change the picture I could press the edit button, but once I tried pressing "change image", nothing happened. Then when I pressed th...

  • Visitor
  • All of a sudden yesterday I could not change the cover on my playlists or delete the playlist itself. When I tried to change the picture I could press the edit button, but once I tried pressing "chan...
  • Fvi
  • Visitor
  • 921 Views
  • 2 replies
  • 0 likes
  • 921 Views
  • 2 replies
  • 0 likes

Sonos Speakers Not Appearing in Spotify App

PlanPremiumCountryUSADeviceiPhone Xs and Windows10Operating SystemiOS 15.6 and Windows 10 My Question or IssueYesterday, when I logged into Spotify to play music through my Sonos, my Sonos speakers were not visible in the Spotify application. The spe...

  • Newbie
  • Plan Premium Country USA Device iPhone Xs and Windows10 Operating System iOS 15.6 and Windows 10   My Question or Issue Yesterday, when I logged into Spotify to play music through my S...
  • keiran_pl
  • Newbie
  • 405 Views
  • 1 replies
  • 1 likes
  • 405 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to play any specific song

Plan: FreeCountry: Canada DeviceiPhone 12 proOperating SystemiOS 15.5 I am unable to play any specific song. When I search a song and click on play, it just plays a random song that too not from the same artist. Also I can no longer play a specific s...

  • Casual Listener
  •   Plan: Free Country: Canada   Device iPhone 12 pro Operating System iOS 15.5   I am unable to play any specific song. When I search a song and click on play, it just plays a ...
  • Dian
  • Spotify Legend
  • 203 Views
  • 3 replies
  • 0 likes
  • 203 Views
  • 3 replies
  • 0 likes