Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36405 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101652 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430387 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298519 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I downloaded e.g. 3 podcast episodes and select "Downloaded" in "Your Library", the count of downloaded episodes is 4.Same for 2->3, 0->1, etc.There is no episode to be deleted, the "Your episodes" folder is actually empty.
When I downloaded e.g. 3 podcast episodes and select "Downloaded" in "Your Library", the count of downloaded episodes is 4. Same for 2->3, 0->1, etc. There is no episode to be deleted, the "...
Moderator
530 Views
1 replies
0 likes
I was part of the Beta Testing program for the past (almost) 7 years and discovered this morning that I have been removed from the program.I believe that this is due to iOS offloading TestFlight from my iPhone and the app therefore not updating to th...
I was part of the Beta Testing program for the past (almost) 7 years and discovered this morning that I have been removed from the program. I believe that this is due to iOS offloading TestFlight ...
Spotify Star
3059 Views
2 replies
0 likes
I have an iPhone 11 Pro and received the plus button update back in late Feb/early March. Was ecstatic to see this update as it’s a feature I’ve been hoping for for quite a while. Not long after (a week or so) my app reverted back to the heart/like b...
I have an iPhone 11 Pro and received the plus button update back in late Feb/early March. Was ecstatic to see this update as it’s a feature I’ve been hoping for for quite a while. Not long after (a w...
Spotify Star
3288 Views
5 replies
1 likes
The new iphone app (as of 2/14/23) no longer shows what the "playlist radio is based off on". It still shows "Playlist radio based on" but thats all and no longer says anything after that so no clue what its based on...would be nice to remind us what...
The new iphone app (as of 2/14/23) no longer shows what the "playlist radio is based off on". It still shows "Playlist radio based on" but thats all and no longer says anything after that so no...
Spotify Star
934 Views
1 replies
0 likes
I don't know when this change occurred, but the iOS Spotify Home Screen used to be a nice and tidy display of Recently played, Made for You, Popular and all that has been replaced by these GIANT looping videos one pane at a time. I'd really like to b...
I don't know when this change occurred, but the iOS Spotify Home Screen used to be a nice and tidy display of Recently played, Made for You, Popular and all that has been replaced by these GIANT loop...
Newbie
1080 Views
2 replies
9 likes
PlanPremiumCountryargentinaDispositivoiPhone XS MaxOperating SystemiOS 14 My Question or IssueHola, hace unos dias no puedo reproducir el audio de spotify en el stereo del auto via bluetooth, si me permite reproducir el audio de llamadas pero el de l...
Plan Premium Country argentina Dispositivo iPhone XS Max Operating System iOS 14 My Question or Issue Hola, hace unos dias no puedo reproducir el audio de spotify en el stere...
Moderator
2025 Views
3 replies
1 likes
i accidentally deleted a song of my playlist and now the date it was added is gone, how do i undo so i can get it back with the original date it was added
i accidentally deleted a song of my playlist and now the date it was added is gone, how do i undo so i can get it back with the original date it was added
Spotify Star
593 Views
1 replies
0 likes
PlanPremiumCountryNorwayDevice(iPhone 13)every time i open Spotify it automaticly turns my volume upp. Its annoying. How do i stop this?
Plan Premium Country Norway Device (iPhone 13) every time i open Spotify it automaticly turns my volume upp. Its annoying. How do i stop this?
Music Fan
1161 Views
1 replies
0 likes
At some point, the application stopped running on the iPhone, I tried to reinstall it, nothing helps. The program hangs on the main login page with the logo and does not go further
At some point, the application stopped running on the iPhone, I tried to reinstall it, nothing helps. The program hangs on the main login page with the logo and does not go further
Roadie
473 Views
1 replies
0 likes
I need to transfer selected Spotify tracks to my iPhone.
I need to transfer selected Spotify tracks to my iPhone.
Moderator
1908 Views
1 replies
1 likes
The Spotify app recently updated on my iPad and I can't make sense of it. The big tiles are not helpful. If I accidentally click one when scrolling, it starts to play on my iPad even if I'm listening on my living room speakers. I can't see the Daily ...
The Spotify app recently updated on my iPad and I can't make sense of it. The big tiles are not helpful. If I accidentally click one when scrolling, it starts to play on my iPad even if I'm listeni...
Casual Listener
532 Views
2 replies
0 likes
PlanFreeCountry Australia Device(iPhone 13 Pro)Operating System(iOS 16.4) My Question or IssueIs there a way to stop automatically playing songs on Spotify, when starting the car, or initial auto connect to bluetooth in Q3?When the bluetooth auto con...
Plan Free Country Australia Device (iPhone 13 Pro) Operating System (iOS 16.4) My Question or Issue Is there a way to stop automatically playing songs on Spotify, when ...
Spotify Legend
1819 Views
1 replies
0 likes
I’m on iPhone 13 and when I go to my new playlist it is showing a green circle with a shuffle icon next to it. I don’t want shuffle on anymore but all my playlists are now shuffled and I can’t find a solution. Thanks for helping.
I’m on iPhone 13 and when I go to my new playlist it is showing a green circle with a shuffle icon next to it. I don’t want shuffle on anymore but all my playlists are now shuffled and I can’t find a...
Community Legend
632 Views
1 replies
1 likes
So far when I tell Siri to play my Liked Songs it does so but just randomly starts somewhere in the playlist. I would like Siri to play the playlist either in the ordering I have in my app (for instance from most recent to oldest) or according to the...
So far when I tell Siri to play my Liked Songs it does so but just randomly starts somewhere in the playlist. I would like Siri to play the playlist either in the ordering I have in my app (for insta...
Moderator
501 Views
1 replies
0 likes
After latest update the app no longer remembers the volume of devices. This has resulted in in-app music switching to full volume while wearing headphones, and likely hearing damage
After latest update the app no longer remembers the volume of devices. This has resulted in in-app music switching to full volume while wearing headphones, and likely hearing damage
Casual Listener
608 Views
1 replies
0 likes
When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sending wrong information in the iAP2 messages.- Start pl...
When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sendin...
Regular
1291 Views
9 replies
0 likes
Yesterday I could see all my liked songs. Over a 1,000 songs. Now I see only 675 songs from years ago.
Yesterday I could see all my liked songs. Over a 1,000 songs. Now I see only 675 songs from years ago.
Moderator
565 Views
2 replies
0 likes
I click on the three dots on top of the screen but the ads to queue button isn’t there and I can only play on shuffle I can’t seem to remove the shuffle option as well
I click on the three dots on top of the screen but the ads to queue button isn’t there and I can only play on shuffle I can’t seem to remove the shuffle option as well
Casual Listener
998 Views
4 replies
0 likes
Bonjour, j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce Que en rappuyant dessus les morceaux vont se re-télécharger...
Bonjour, j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce...
Moderator
518 Views
1 replies
0 likes
It disappears and then returns without the option to remove
It disappears and then returns without the option to remove
Moderator
432 Views
1 replies
0 likes
