Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43066 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108387 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
437016 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301630 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have deleted and redownloaded. I dont know what else to do.
I have deleted and redownloaded. I dont know what else to do.
Roadie
1475 Views
1 replies
0 likes
It’s non playlist songs, I play a song not from the playlist and instead of going to a new song it keeps looping back, already updated and turned auto play off and on
It’s non playlist songs, I play a song not from the playlist and instead of going to a new song it keeps looping back, already updated and turned auto play off and on
Roadie
467 Views
1 replies
0 likes
When a single song, album or playlist ends, my Spotify doesn’t auto-play similar songs anymore. So far I have tried:1. Logging out2. Clearing Cache3. Reinstalling Spotify4. Updating iOS
When a single song, album or playlist ends, my Spotify doesn’t auto-play similar songs anymore. So far I have tried: 1. Logging out 2. Clearing Cache 3. Reinstalling Spotify 4. Updating iOS
Roadie
544 Views
2 replies
0 likes
Hey there, after the last Spotify Update, the 10 second rewind (while using Apple Carplay) is completely messed up. It is skipping anywhere from 13 seconds - 4:30+. This issue is only occuring during Carplay and not happening while using the phone sp...
Hey there, after the last Spotify Update, the 10 second rewind (while using Apple Carplay) is completely messed up. It is skipping anywhere from 13 seconds - 4:30+. This issue is on...
Newbie
3899 Views
7 replies
5 likes
I play music from my iphone, but while sat at my desk I like to look at the imac desktop app to see what song is playing. More often than not, it shows NOTHING. Despite several restarts, the imac desktop app is always blank. Why is the sync so non-ex...
I play music from my iphone, but while sat at my desk I like to look at the imac desktop app to see what song is playing. More often than not, it shows NOTHING. Despite several restarts, the...
Casual Listener
1406 Views
7 replies
1 likes
Since the home page (view profile) has changed, I can’t easily see which of my playlists or liked playlists are visible to the public and which aren’t.I can see a list of my playlists from the “preview profile” selection. However, I can’t click on th...
Since the home page (view profile) has changed, I can’t easily see which of my playlists or liked playlists are visible to the public and which aren’t. I can see a list of my playlists from the “pre...
Moderator
829 Views
1 replies
0 likes
Hi, I can no longer connect to other devices I had previously connected without Wifi . Last week, for example, I was connected through cellular data and was able to select my speaker from home . I can no longer do that, only if I am on wifi . Has thi...
Hi, I can no longer connect to other devices I had previously connected without Wifi . Last week, for example, I was connected through cellular data and was able to select my ...
Moderator
554 Views
1 replies
0 likes
Hi! I'm having an issue with the new DJ feature It will only play the same 3 songs, always in the same order. I hit DJ, it plays mitski. I hit it again, veruca salt. One more time, marina. This is where it crashes. It always plays the same 3 songs, a...
Hi! I'm having an issue with the new DJ feature It will only play the same 3 songs, always in the same order. I hit DJ, it plays mitski. I hit it again, veruca salt. One more time, marina. T...
Regular
2341 Views
2 replies
0 likes
Spotify needs to implement the ability to unhide songs accidentally hidden in daily mix. While songs hidden from other playlists can be unhidden, for no particular reason, the same does not apply to daily mix songs. I recently misclicked while trying...
Spotify needs to implement the ability to unhide songs accidentally hidden in daily mix. While songs hidden from other playlists can be unhidden, for no particular reason, the same does not apply to ...
Casual Listener
3611 Views
4 replies
4 likes
when I try to watch a video podcast the video doesn't appear I can only hear the audio
when I try to watch a video podcast the video doesn't appear I can only hear the audio
Casual Listener
597 Views
2 replies
0 likes
PlanFreeCountryUSADevice(iPhone X)Operating System(iOS 13.3.1) My Question or IssueI just downloaded Spotify on my new iPhone x but the songs in my saved albums and playlists won’t show!! They appear only if i connect my device to my web (chrome) Spo...
Plan Free Country USA Device (iPhone X) Operating System (iOS 13.3.1) My Question or Issue I just downloaded Spotify on my new iPhone x but the songs in my saved albums and playlists...
Moderator
44055 Views
30 replies
7 likes
how do you change your ipad to premium...there is no provided way to do that.I even deleted the app and downloaded again...nothing
how do you change your ipad to premium...there is no provided way to do that. I even deleted the app and downloaded again...nothing
Moderator
1017 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone 14 ProOperating SystemiOS 16.3.1 My Question or IssueWhenever i start the app some random song starts playing. It is VERY annoying. How do I turn it off?
Plan Premium Country Sweden Device iPhone 14 Pro Operating System iOS 16.3.1 My Question or Issue Whenever i start the app some random song starts playing. It is VERY annoying. How d...
Moderator
565 Views
1 replies
0 likes
PlanPremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYOU NEED TO SORT OUT THE APPLE WATCH CELLULAR DATA ISSUE ASAP! YOU ARE LOOSING SO MANY CL...
Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue YOU...
Casual Listener
1671 Views
4 replies
7 likes
Since Spotify decided to mess with the app, on the iPhone, I now have no idea what Radio is ever playing. How can they continue to mess things up so badly? Every change is consistently for the worse. This is extremely frustrating. Now it just says "A...
Since Spotify decided to mess with the app, on the iPhone, I now have no idea what Radio is ever playing. How can they continue to mess things up so badly? Every change is consistently for...
Roadie
998 Views
5 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro)Operating System(iOS 16.1.1) My Question or IssueI have had issues playing Spotify podcasts at speeds greater than 1x for the past few years in my 2018 Jeep Cherokee. When my phone connects to the B...
Plan Premium Country United States Device (iPhone 13 Pro) Operating System (iOS 16.1.1) My Question or Issue I have had issues playing Spotify podcasts at speeds greater than 1x for ...
Casual Listener
3507 Views
2 replies
1 likes
I was at work and it kept connecting to someone else’s computer and once I got home it was still connecting to another persons account
I was at work and it kept connecting to someone else’s computer and once I got home it was still connecting to another persons account
Spotify Legend
444 Views
1 replies
0 likes
I use a white noise podcast to fall asleep every night and have always turned the “end of episode” sleep timer on so the episode doesn’t end and wake me with the intro into the next episode, but recently it has been cycling right back to the beginnin...
I use a white noise podcast to fall asleep every night and have always turned the “end of episode” sleep timer on so the episode doesn’t end and wake me with the intro into the next episode, but rece...
Moderator
880 Views
1 replies
0 likes
PlanPremiumDevice iPad ProOperating SystemiPad OS(Latest) My Question or Issue I’m aware that Spotify doesn’t give a cr.p about Apple devices other than the iPhone (no Homepod support, Watch is unusable), but please make use of the screen iPad provid...
Plan Premium Device iPad Pro Operating System iPad OS (Latest) My Question or Issue I’m aware that Spotify doesn’t give a cr.p about Apple devices other than the iPhon...
607 Views
0 replies
0 likes
When I use AI DJ and Airplay it to my Apple TV, the volume dips randomly for a bit and then comes back during song playback.Steps to reproduce:Have 2x HomePod Gen 1 paired to an Apple TV as a sound barUse an iPhone 12 running iOS 16.3.1 and Spotify 8...
When I use AI DJ and Airplay it to my Apple TV, the volume dips randomly for a bit and then comes back during song playback. Steps to reproduce: Have 2x HomePod Gen 1 paired to an Apple TV as a ...
Moderator
571 Views
1 replies
0 likes
