Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

231745 Views

53 replies

13 likes

  • 231745 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155273 Views

507 replies

108 likes

  • 155273 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107579 Views

19 replies

38 likes

  • 107579 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify starts by itself and blasts music on my bluetooth speakers in the middle of the night.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify turns on by itself at random times in the middle of the night and starts blasting ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spot...

Jeremy

Spotify Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen Time Slider Does Not Work Properly

PlanPremiumCountryTurkeyDeviceiPhone 12 miniOperating SystemiOS 15.6.1 My Question or IssueCurrently, I am using the lastest version of the Spotify on iOS which is 8.7.62. The problem is that when I skip forward a song and get back to that song right...

Casual Listener

Plan Premium Country Turkey Device iPhone 12 mini Operating System iOS 15.6.1   My Question or Issue Currently, I am using the lastest version of the Spotify on iOS which is 8.7.62. Th...

Yordan

Moderator

1145 Views

7 replies

0 likes

  • 1145 Views
  • 7 replies
  • 0 likes

Shuffling using the play button?

PlanPremiumCountryUSA Deviceiphone 13Operating Systemios 15.6.1 My Question or IssueSay I have a playlist. I put it on shuffle mode. It USED to be the case that when I hit the "play" button -- it gave me a shuffled track, and when I hit the play butt...

Visitor

    Plan Premium Country USA   Device iphone 13 Operating System ios 15.6.1   My Question or Issue Say I have a playlist. I put it on shuffle mode. It USED to be the ...

Dene111

Regular

700 Views

3 replies

5 likes

  • 700 Views
  • 3 replies
  • 5 likes

Superuser Contribution Heartstopper playlist opens

PlanFree/PremiumCountrySwedenDeviceiPhone 13 miniOperating SystemiOS 15.6.1 My Question or IssueWhenever I click on any song through the search bar the Heartstopper playlist opens and I immediately get ads even though I just watched an ad. Why is Hea...

Visitor

Plan Free/Premium Country Sweden Device iPhone 13 mini Operating System iOS 15.6.1   My Question or Issue Whenever I click on any song through the search bar the Heartstopper playlist ...

Jeremy

Spotify Legend

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug: Can’t add songs to playlists while playing through Bluetooth headphones

PlanPremiumCountryUKDeviceiPhone 12 ProOperating Systemlatest public release iOS My Question or IssueSee title. Seems to be similar to the big where podcast episodes can’t be removed from My Episodes sometimes while connected to Bluetooth device.

Casual Listener

Plan Premium Country UK Device iPhone 12 Pro Operating System latest public release iOS   My Question or Issue See title. Seems to be similar to the big where podcast episodes can’t be...

Eni

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Lyics sharing / Canvas still not working

PlanPremiumCountryAzerbaijan DeviceiPhone 7Operating SystemiOS 15.6.1 My Question or IssueLyrics sharing button is not showing. Also i couldn't activate Canvas. Cause there's no option to choose "canvas"

Casual Listener

Plan Premium Country Azerbaijan   Device iPhone 7 Operating System iOS 15.6.1   My Question or Issue Lyrics sharing button is not showing. Also i couldn't activate Canvas. Cause ...

MateusM

Spotify Star

669 Views

3 replies

0 likes

  • 669 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Certain local files refuse to download on my phone

Whenever I attempt to download certain files on my phone, they refuse to download for some reason. Both files shown are mp3 files, yet only one will download. Also yes, I have searched for a post that has the same problem but the feature that appeare...

Casual Listener

Whenever I attempt to download certain files on my phone, they refuse to download for some reason. Both files shown are mp3 files, yet only one will download. Also yes, I have searched for a post tha...

ka1eido

Casual Listener

577 Views

2 replies

0 likes

local files
  • 577 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs Randomly Change When In A Group Session

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily Plan (not the owner)CountryUSADeviceiPhone 13Operating SystemiOS 15.6.1 My issue is that every time my girlfriend and I c...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Plan (not the owner) Country USA Device iPhone 13 Operating ...

Alex

Spotify Legend

778 Views

1 replies

0 likes

group session bug
iOS 15.6.1
  • 778 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Time to finally fix the shuffle option.

Add on the playbutton :One click to shuffle one click to go back to normal play. It’s such a basic user friendly thing, I can’t believe it’s not been implemented.

Newbie

Add on the playbutton :One click to shuffle one click to go back to normal play. It’s such a basic user friendly thing, I can’t believe it’s not been implemented.

Eni

Moderator

289 Views

1 replies

1 likes

iOS
  • 289 Views
  • 1 replies
  • 1 likes

I cant pick a specific song

I go to my playlist on my i phone 12 pro max and i cant pick a specific song from it, it has to be on shuffle and also when i go to search up a song i click play and it plays similar songs but not that song.

Visitor

I go to my playlist on my i phone 12 pro max and i cant pick a specific song from it, it has to be on shuffle and also when i go to search up a song i click play and it plays similar songs but not th...

G-JGAMES

Newbie

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming with WatchOS 9 broken

PlanPremiumCountryGermanyDeviceApple Watch Series 6 CellularOperating SystemWatchOS 9b7 My Question or Issue I know that WatchOS 9 is still in beta but as we are already on b7 this issue might make it into the production version. When streaming Spoti...

Newbie

Plan Premium Country Germany Device Apple Watch Series 6 Cellular Operating System WatchOS 9b7   My Question or Issue   I know that WatchOS 9 is still in beta but as we are alrea...

Steds

Newbie

3748 Views

8 replies

5 likes

  • 3748 Views
  • 8 replies
  • 5 likes

Superuser Contribution I can't listen to all my downloaded songs

I have been having trouble playing my music offline for a while now. I can listen to some songs, oddly the recently downloaded ones, but not the rest. This does not happen with all my devices, on my iPad I can listen to all the songs and in very good...

Newbie

I have been having trouble playing my music offline for a while now. I can listen to some songs, oddly the recently downloaded ones, but not the rest.   This does not happen with all my device...

Alex

Spotify Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Locally downloaded songs not playable in playlist on mobile if added to playlist on Desktop

PlanPremium FamilyCountryUKDeviceiPhone SE (Second Gen)Operating SystemiOS 15.6.1 Recently, with Spotify removing syncing local songs between mobile and Desktop over Wi-Fi, I've had issues with local files being playable in a playlist. On iOS, the so...

Regular

Plan Premium Family Country UK Device iPhone SE (Second Gen) Operating System iOS 15.6.1   Recently, with Spotify removing syncing local songs between mobile and Desktop over Wi-Fi, I'v...

Lyubka

Moderator

2618 Views

15 replies

0 likes

  • 2618 Views
  • 15 replies
  • 0 likes

Superuser Contribution Can't find "Bete dej" podcast

CountrySweden DeviceiPhone 12Operating SystemiOS 15.6.1 My Question and Issue Why can't I listen to the "bete dej" podcast? I listened for 30 minutes yesterday but later in the evening I couldn't find it. I have searched on Spotify and I tried to fol...

Newbie

  Country Sweden   Device iPhone 12 Operating System iOS 15.6.1   My Question and Issue   Why can't I listen to the "bete dej" podcast? I listened for 30 minutes yester...

Elena

Moderator

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Iphone 13 Stuck in Offline Mode

PlanPremiumCountryUSDeviceIphone 13 Pro My Question or IssueSpotify is displaying Offline mode at all times, even when the setting is disabled. If connected to WiFi, I can sometimes view my playlists but the app is not consistently connecting. On dat...

Visitor

  Plan Premium Country US Device Iphone 13 Pro     My Question or Issue Spotify is displaying Offline mode at all times, even when the setting is disabled. If connected to Wi...

cmarco69

Casual Listener

1010 Views

2 replies

0 likes

  • 1010 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle entire playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHelp! I am a 60-year-old totally tech UN-savvy music lover who just wants to be able to shuff...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Help! I...

Eni

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution playback constantly keeps reshuffling after connecting to bluetooth

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 15 (and also now on 16 beta) My Question or IssueEver since I switched back to iPhone I've noticed that when I connect to my Ford F150 bluetooth, whatever I was last playing switches shuffle...

Regular

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15 (and also now on 16 beta)   My Question or Issue Ever since I switched back to iPhone I've noticed that when I con...

OscarDC

Moderator

3956 Views

8 replies

1 likes

bluetooth
Ford
iOS
shuffle
  • 3956 Views
  • 8 replies
  • 1 likes

Superuser Contribution Music stops

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS) My Question or IssueAfter a few hours the music stops playing, I put the cell phone connected to a speaker at the company and after a while the music stops playing.

Regular

Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS)   My Question or Issue After a few hours the music stops playing, I put the cell phone connected to a speaker at th...

OscarDC

Moderator

1092 Views

13 replies

0 likes

  • 1092 Views
  • 13 replies
  • 0 likes

[SOLVED it was car mode] Play screen way too basic can't do anything

SOLVED apparently there's a car mode that Spotify switched to at some point. Premium, iPhone 13 mini My Question or IssueWhat's the deal with the new play screen?- Can't click on artist- Can't click on album- Can't open the playlist it is in- Can't a...

Newbie

SOLVED apparently there's a car mode that Spotify switched to at some point.   Premium, iPhone 13 mini   My Question or Issue What's the deal with the new play screen? - Can't click o...

ToolboxT

Roadie

1162 Views

1 replies

0 likes

  • 1162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming Notifications - Resend Please?!

PlanDuo PremiumCountryUSADeviceiPhone 13 Pro MaxOperating System(iOS) My Question or Issue I saw several other people with this issue in the comments of https://community.spotify.com/t5/iOS-iPhone-iPad/Top-1-of-listener-notification-led-to-nothing/m-...

Casual Listener

Plan Duo Premium Country USA Device iPhone 13 Pro Max Operating System (iOS)   My Question or Issue  I saw several other people with this issue in the comments of https://com...

Yordan

Moderator

378 Views

1 replies

0 likes

Notifications
stats
streaming
top %
  • 378 Views
  • 1 replies
  • 0 likes