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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43072 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108400 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1611 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301638 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127554 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Switching to Alexa deletes queue

I do have a very annoying problem when using Spotify and my Echo devices. Imagine you sit on your couch working on the perfect “queue-playlist” for the next hour and the moment you decided to connect to your echo it’s deleted by rather Spotify or Ale...

Casual Listener

I do have a very annoying problem when using Spotify and my Echo devices.    Imagine you sit on your couch working on the perfect “queue-playlist” for the next hour and the moment you dec...

Chouquette2

Visitor

1162 Views

2 replies

3 likes

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Superuser Contribution Why can't sort liked songs anymore?

There used to be a bunch of different genre options at the top of my "liked songs" and now that option is gone.

Newbie

There used to be a bunch of different genre options at the top of my "liked songs" and now that option is gone.

Dian

Spotify Legend

669 Views

1 replies

0 likes

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  • 1 replies
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My Spotify keeps connecting with other people's devices I don't know

very often (up to 10 times a day) my music cuts off and another device is connected (someone else's music and someone else's phone / desktop). and so everywhere, at home, on the street, in the store. I didn’t log into my account anywhere and the devi...

Visitor

very often (up to 10 times a day) my music cuts off and another device is connected (someone else's music and someone else's phone / desktop). and so everywhere, at home, on the street, in the store...

CJW1987

Visitor

2839 Views

2 replies

1 likes

  • 2839 Views
  • 2 replies
  • 1 likes

Superuser Contribution Music stops whenever I go to upload to Instagram - why?

Why does the music ALWAYS stop playing whenever I go to upload a post or story to Instagram?It was never like this for years, and then it suddenly started happening fairly recently out of the blue.

Roadie

Why does the music ALWAYS stop playing whenever I go to upload a post or story to Instagram? It was never like this for years, and then it suddenly started happening fairly recently out of the blue.

Lyubka

Moderator

6139 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Superuser Contribution local files not showing up

PremiumUSA Device(iPhone 14) I have spotify premium I wanted to upload some local files. It didn't work - here's what I did ON MY MAC: I downloaded audio files just as .mp3 onto my desktop, loaded them into apple music so I could edit artist/title in...

Visitor

Premium USA   Device (iPhone 14)   I have spotify premium   I wanted to upload some local files. It didn't work - here's what I did   ON MY MAC: I downloaded audio files...

Alex

Spotify Legend

553 Views

1 replies

0 likes

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Superuser Contribution I'm obsessed with one song and Spotify has stopped letting me play it

I have been playing 'Calm Down' by Rama and Selena Gomez on loop. But yesterday, it just stopped playing. It still shows up in my search/playlists/etc, but when I tap it - nothing! I have restarted Spotify, restarted my phone, reinstalled Spotify, an...

Visitor

I have been playing 'Calm Down' by Rama and Selena Gomez on loop. But yesterday, it just stopped playing. It still shows up in my search/playlists/etc, but when I tap it - nothing! I have restarted ...

AlejaR

Moderator

409 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution iPad mini 2 lyrics not in line with music

Hi, I have an iPad mini 2 and for music everything is fine. But if I want to see the lyrics after some minutes everything is slowing down and the lyrics are not in line with the music any more. Any click on the iPad takes some seconds. What can I do ...

Casual Listener

Hi, I have an iPad mini 2 and for music everything is fine. But if I want to see the lyrics after some minutes everything is slowing down and the lyrics are not in line with the music any more. Any c...

ThorstenJ

Casual Listener

596 Views

2 replies

0 likes

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Superuser Contribution Can not add song to the queue on swipe

PlanFPremiumCountry DeviceIphone 14proOperating SystemNewest My Question or IssueFor 4 days in “your library”, “liked songs” swipe to the right action does not add a song the queue. If I click elipsis on the song and then click add to the queue it wo...

Newbie

Plan FPremium Country   Device Iphone 14pro Operating System Newest   My Question or Issue For 4 days in “your library”, “liked songs” swipe to the right action does not add a son...

Alex

Spotify Legend

507 Views

1 replies

0 likes

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Superuser Contribution Spotify in Mini Cooper - Bluetooth

Apologies if this is the wrong category to post this. I recently bought a used 2015 Mini Cooper. I can play Spotify through bluetooth and on the screen it'll display the album art, artist, songs, etc. of the first thing I play. But when the next song...

Newbie

Apologies if this is the wrong category to post this.   I recently bought a used 2015 Mini Cooper. I can play Spotify through bluetooth and on the screen it'll display the album art, artist, s...

Alex

Spotify Legend

3960 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify share links copied from iOS app do not show a preview

I'm on an iPhone 14 Pro, iOS 16.3.1. Currently using the spotify iOS app version 8.8.24.312. Whenever I share links to song using the 3 dots (...) > share > copy link, it copies a link with the domain spotify.link which doesn't show a preview, rather...

Casual Listener

I'm on an iPhone 14 Pro, iOS 16.3.1. Currently using the spotify iOS app version 8.8.24.312. Whenever I share links to song using the 3 dots (...) > share > copy link, it copies a link with the...

joshvilla36

Casual Listener

1337 Views

4 replies

1 likes

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  • 4 replies
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Superuser Contribution Just signed up with student premium & lyric translations aren’t working?

Several songs I know have this option are not being reflected and I am wondering how I get this to work? I’ve tried several popular BTS & Bad Bunny songs and my app is updated to the latest version

Visitor

Several songs I know have this option are not being reflected and I am wondering how I get this to work? I’ve tried several popular BTS & Bad Bunny songs and my app is updated to the latest versi...

AlejaR

Moderator

375 Views

1 replies

0 likes

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Superuser Contribution Iphone 12 mini issues

Anyone else not get all the new features on the 12 mini? I don't have the buttons up top that say music, podcasts etc and there are several other features I don't have.

Visitor

Anyone else not get all the new features on the 12 mini? I don't have the buttons up top that say music,  podcasts etc and there are several other features I don't have. 

OscarDC

Moderator

571 Views

1 replies

0 likes

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Superuser Contribution Daily Podcasts contains played podcast episodes that can never be removed

In the daily podcasts playlist - there are specific podcasts that have been played but are never removed from the playlist by Spotify. If the podcasts are manually marked as not played and then played again, the playlist does not remove them, they ar...

Casual Listener

In the daily podcasts playlist - there are specific podcasts that have been played but are never removed from the playlist by Spotify. If the podcasts are manually marked as not played and then p...

Lyubka

Moderator

772 Views

5 replies

0 likes

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Superuser Contribution I have been having problem to skip songs and I’m in the family premium plan

I play a song and when the song is done it just repeats again and again. I have been in the family premium plan for months.

Visitor

I play a song and when the song is done it just repeats again and again. I have been in the family premium plan for months.

Vasil

Moderator

649 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to cancel premium ?

So i recently installed Spotify on my Mac laptop and i had my iphone with me and connected spotify. I realize i clicked "Go premium" and it automatically made me a subscriber and said that i have 47 hours for free premium and after that i will be cha...

Newbie

So i recently installed Spotify on my Mac laptop and i had my iphone with me and connected spotify. I realize i clicked "Go premium" and it automatically made me a subscriber and said that i have 47 ...

josehsa

Music Fan

5126 Views

3 replies

0 likes

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Superuser Contribution Recent activity not showing in app

I tap the circle icon on the home page and all it does is “spins” non stop. Like it’s loading but it’s not. My phone and the app is up to date, I’ve restarted the app and tried it on and off WiFi

Visitor

I tap the circle icon on the home page and all it does is “spins” non stop. Like it’s loading but it’s not. My phone and the app is up to date, I’ve restarted the app and tried it on and off WiFi

AlejaR

Moderator

695 Views

1 replies

0 likes

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Superuser Contribution iPhone 12 mini error

so i cant reinstall Spotify on my iPhone 12 mini. I already deleted my account from App Store, restarted my phone, deleted some apps to have more space. Whatever I do it won’t work. The circle logo for download starts to circle as if it will start th...

Casual Listener

so i cant reinstall Spotify on my iPhone 12 mini. I already deleted my account from App Store, restarted my phone, deleted some apps to have more space. Whatever I do it won’t work. The circle logo f...

AlejaR

Moderator

898 Views

3 replies

0 likes

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  • 0 likes