Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227175 Views

53 replies

13 likes

  • 227175 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151817 Views

507 replies

108 likes

  • 151817 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106350 Views

19 replies

38 likes

  • 106350 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Clear and pause recently played

PlanPremiumCountryItalyDeviceiPhone 8Operating SystemiOS 16.0 My Question or IssueHello,does anyone know how to clear and pause Spotify recently played?

Visitor

Plan Premium Country Italy Device iPhone 8 Operating System iOS 16.0   My Question or Issue Hello, does anyone know how to clear and pause Spotify recently played?

user-removed

Not applicable

1435 Views

2 replies

0 likes

  • 1435 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files no longer works for supervised iPhones?

PlanPremiumCountryUKDevice(iPhone SE 2nd gen)Operating System(iOS 15) I'm guessing Spotify has many many customers using an iPhone provided by and 'supervised' (ie locked down) by their employer. I'm one. With these iPhones, the old way of syncing Sp...

Casual Listener

Plan Premium Country UK Device (iPhone SE 2nd gen) Operating System (iOS 15)   I'm guessing Spotify has many many customers using an iPhone provided by and 'supervised' (ie locked down)...

modestporpoise

Casual Listener

573 Views

4 replies

0 likes

  • 573 Views
  • 4 replies
  • 0 likes

Error when skipping tracks in car

Hello, I'm having an issue continually in my car… phone plugged in via USB, honda civic 2009. When I press previous track button on steering wheel, Spotify goes to next track. When I press next track, Spotify goes to next track. There is no issue wit...

Newbie

Hello, I'm having an issue continually in my car… phone plugged in via USB, honda civic 2009.   When I press previous track button on steering wheel, Spotify goes to next track. When I press n...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Superuser Contribution Search tab is empty on iOS

From some time, my search tab is empty and I have no idea what to do iPhone 13 Pro MaxiOS 16, but this problem started on 15Latest Spotify app according to app storeVery stable internet connection, tried on multiple networks, mobile dataPremium user ...

Regular

From some time, my search tab is empty and I have no idea what to do    iPhone 13 Pro Max iOS 16, but this problem started on 15 Latest Spotify app according to app store Very stable i...

Eni

Moderator

1188 Views

10 replies

1 likes

  • 1188 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Offline music cannot be played if I am not connected to WiFi/4g

DeviceiPhone 11 Operating SystemSpotify version: 8.7.62.409iOS version: 15.6.1 My Question or IssueHello, I have Spotify premium (Belgium) and for the last 2 days, I can't play my music offline without being connected to the internet (WiFi or 4G). I ...

Regular

Device iPhone 11   Operating System Spotify version: 8.7.62.409 iOS version: 15.6.1   My Question or Issue Hello,   I have Spotify premium (Belgium) and for the last 2 days, ...

gillouche

Regular

560 Views

4 replies

0 likes

iOS
Offline Music.
  • 560 Views
  • 4 replies
  • 0 likes

Superuser Contribution Volume in and out of app being separate

PlanPremiumDeviceiPhone 11 Operating SystemiOS 16 My Question or IssueRecently I’ve noticed the volume in and out of my app isn’t linking up. If I turn the volume to a certain level in the app, if I exit out and change it, when I go back to the app i...

Casual Listener

  Plan Premium Device iPhone 11  Operating System iOS 16   My Question or Issue Recently I’ve noticed the volume in and out of my app isn’t linking up. If I turn the volume to...

WendyP

Music Fan

5306 Views

30 replies

3 likes

  • 5306 Views
  • 30 replies
  • 3 likes

Superuser Contribution Time slider is not moving when lyrics for a song is in full screen mode

DeviceIphone 13 proOperating SystemiOS 15.6.1 Spotify app version 8.764 My Question or IssueStart listening to any songOpen lyrics and tap More to open it on full screenThe slider stops at the time you open this screen (for example, 0:02) and is not ...

Casual Listener

  Device Iphone 13 pro Operating System iOS 15.6.1   Spotify app version 8.764   My Question or Issue Start listening to any song Open lyrics and tap More to open it on full ...

Kiril

Moderator

1397 Views

5 replies

1 likes

  • 1397 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Can’t play playlist in order

I just started playing my Discover Weekly playlist on my iPhone and it is shuffling the playlist. I can’t see anyway to turn off the shuffling option to make it play in order. I selected the first song in the playlist to start it going but the now pl...

Regular

I just started playing my Discover Weekly playlist on my iPhone and it is shuffling the playlist. I can’t see anyway to turn off the shuffling option to make it play in order. I selected the first so...

countryboy

Regular

652 Views

4 replies

0 likes

  • 652 Views
  • 4 replies
  • 0 likes

Superuser Contribution Skipping songs to play on a radio instead.

PlanPremiumCountryUnited StatsDeviceMy iPhone 8+ and my girlfriends iPhone XROperating SystemBoth on the latest operating system. My Question or IssueWhile in a group session with my girlfriend, trying to play a song/album will skip said song/album a...

Visitor

Plan Premium Country United Stats Device My iPhone 8+ and my girlfriends iPhone XR Operating System Both on the latest operating system.   My Question or Issue While in a group session...

Alex

Spotify Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded songs on desktop are grayed out, won't play on iPhone

PlanPremiumCountryUnited StatesDeviceiPhone SE, generic Dell laptopOperating SystemiOS 15.6.1, Windows 10 My Question or IssueI have a 50 songs in my "Downloads" folder on my laptop.I've located them with Spotify on desktop and they show up in "Local...

Casual Listener

Plan Premium Country United States Device iPhone SE, generic Dell laptop Operating System iOS 15.6.1, Windows 10   My Question or Issue I have a 50 songs in my "Downloads" folder on my...

souttoa

Casual Listener

1849 Views

6 replies

0 likes

  • 1849 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cannot log in on my old iPad

I found an old iPad that I want to use to log into my account, I can make sure the password and username are entered correctly, but no matter what I try it says "something went wrong, please try again later", my old iPad Can only run IOS10.3.4, so my...

Casual Listener

I found an old iPad that I want to use to log into my account, I can make sure the password and username are entered correctly, but no matter what I try it says "something went wrong, please try agai...

e-waste

Visitor

3418 Views

6 replies

1 likes

Login
  • 3418 Views
  • 6 replies
  • 1 likes

Superuser Contribution Local Files

PlanPremiumCountryUSADevice(iPhone 13 Pro Max, Macbook Air)Operating System(iOS 14) My Question or Issue I’m on an iPhone 13 Pro Max and I also use a Macbook Air just in case it’s any help. Excuse my crudeness but I have tried literally every solutio...

Newbie

  Plan Premium Country USA Device (iPhone 13 Pro Max, Macbook Air) Operating System (iOS 14)   My Question or Issue   I’m on an iPhone 13 Pro Max and I also use a Macbook A...

etspanja

Visitor

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't download

I am premium member . now I can't download songs .it shows that remove all downloads from another device to listen offline . how should I do that

Visitor

I am premium member . now I can't download songs .it shows that remove all downloads from another device to listen offline . how should I do that

Eni

Moderator

1122 Views

1 replies

0 likes

  • 1122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Denon AVR stereo sound

Hi,For months I have listened to Spotify via iOS connecting to my Denon AVR surround sound. It has played beautifully out of 7.1 speakers. It no longer does. After investigating settings, disconnecting, reinstalling Spotify I cannot get it to come ou...

Casual Listener

Hi, For months I have listened to Spotify via iOS connecting to my Denon AVR surround sound. It has played beautifully out of 7.1 speakers.   It no longer does. After investigating settings, ...

selladorr

Newbie

7688 Views

17 replies

1 likes

  • 7688 Views
  • 17 replies
  • 1 likes

Superuser Contribution Premium iPhone 11 Philippines

Hi!every time I play a song, half way through it changes to another song from a random playlist. It keeps on changing despite of doing everything I read here. I have an Individual Premium Plan. Haven't logged in to any other device. I have reset, log...

Visitor

Hi! every time I play a song, half way through it changes to another song from a random playlist.  It keeps on changing despite of doing everything I read here.   I have an Individual Pr...

Alex

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Hidden song can not be shown again

I accidentally Hiddet a song. When I try to show the song again, nothing happens. I can show and hide other songs at will. Just this Song is not going to show again no matter if I try it on my iPhone oron my iPadPlanPremium Device(iPhone 11 Pro Opera...

Casual Listener

I accidentally Hiddet a song. When I try to show the song again, nothing happens. I can show and hide other songs at will. Just this Song is not going to show again no matter if I try it on my iPhone...

Amay

Spotify Star

450 Views

3 replies

0 likes

  • 450 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume steps Spotify Connect less fine grained in iOS 16

PlanPremium CountryThe Netherlands DeviceiPhone 12 mini Operating SystemiOS 16 Release Candidate My Question or IssueThe volume buttons on the iPhone and iPad can be used to change the volume of the device that’s being used through Spotify Connect. O...

Music Fan

Plan Premium   Country The Netherlands   Device iPhone 12 mini   Operating System iOS 16 Release Candidate   My Question or Issue The volume buttons on the iPhone and...

NovaSounds

Regular

11844 Views

66 replies

20 likes

  • 11844 Views
  • 66 replies
  • 20 likes

Superuser Contribution Not getting notifications about new podcast episodes even though I have them turned on

Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. I have notifications turned on in settings on my iPad ...

Music Fan

Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. &n...

albertwenty1

Gig Goer

2826 Views

6 replies

2 likes

  • 2826 Views
  • 6 replies
  • 2 likes

Superuser Contribution Why is my Lyrics not showing up

PlanPremium MiniCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Okay so currently right now i bough premium a day, whenever i sub to premium, my lyrics gone...

Newbie

Plan Premium Mini Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Dian

Spotify Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Continue to play Liked Songs Alphabetically after closing and reopening the app on iPhone

Premium FamilyPremiumUSAiPhone 13 Pro MaxiOS 15.6.1 I play my liked songs alphabetically A-Z. If I close out of the app on my iPhone, when I get back on the app and play music again, it will remember the last song I was playing, and a fairly accurate...

Regular

Premium Family Premium USA iPhone 13 Pro Max iOS 15.6.1   I play my liked songs alphabetically A-Z. If I close out of the app on my iPhone, when I get back on the app and play music again,...

M8rodrig

Casual Listener

2921 Views

27 replies

1 likes

  • 2921 Views
  • 27 replies
  • 1 likes