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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245869 Views

27 replies

5 likes

  • 245869 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130724 Views

119 replies

13 likes

Other
  • 130724 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3273 Views

0 replies

0 likes

iOS
  • 3273 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309628 Views

62 replies

16 likes

  • 309628 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133374 Views

19 replies

38 likes

  • 133374 Views
  • 19 replies
  • 38 likes

New iPhone 14 loads my wife's playlists won't load my own

PlanPremiumCountryusaDevice iPhone 14 Pro Max 128Operating SystemiOS 16.2Downloaded and installed Spotify on new Apple iPhone, it has my wife's play lists and NONE of my own. Tried signing out and signing back in, same issue. Tried deleting from the ...

Casual Listener

Plan Premium Country usa Device iPhone 14 Pro Max 128 Operating System iOS 16.2 Downloaded and installed Spotify on new Apple iPhone, it has my wife's play lists and NONE of my own.  Tr...

DraytonG

Regular

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Spotify Premium subscription

Hi! I’m from Quebec, I have an IPhone 11im trying to subscribe to Spotify premium but each time a message tell me that I’m not available for this type of subscription. It work with none of them. How can I subscribe to it? Do they have a phone number ...

Visitor

Hi! I’m from Quebec, I have an IPhone 11 im trying to subscribe to Spotify premium but each time a message tell me that I’m not available for this type of subscription.  It work with none of t...

Billy-J

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iPhone] App keeps crashing

PlanPremiumCountryUnited KingdomDevice(iPhone X)Operating System(iOS 15.2.1) My Question or IssueWhenever I open the spotify app on my iphone, it crashes within seconds of opening if my phone is connected to the internet or set to online but it works...

Casual Listener

  Plan Premium Country United Kingdom Device (iPhone X) Operating System (iOS 15.2.1)   My Question or Issue Whenever I open the spotify app on my iphone, it crashes within secon...

user-removed

Not applicable

7660 Views

26 replies

1 likes

  • 7660 Views
  • 26 replies
  • 1 likes

Solved!!Superuser Contribution Downloaded songs show pending download and preventing play when streaming signal low

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 16.0.2My Question or IssueTldr; on app start my downloaded songs show as pending download (grey arrow) until I restart app on airplane mode, at which point they immediately have green arrows and ...

Casual Listener

Plan Premium Country UK Device iPhone 13 Operating System iOS 16.0.2 My Question or Issue Tldr; on app start my downloaded songs show as pending download (grey arrow) until I restart app o...

Tinkerbell3

Casual Listener

1199 Views

2 replies

0 likes

  • 1199 Views
  • 2 replies
  • 0 likes

Superuser Contribution Filter option in Your Library

When going to Your Library section of the iOS app, filtering selection isn't remembered when the app is closed and reopened. For example, upon opening the app, I go to You Library and would expect my previous option, the 'Playlists' filter, to still ...

Roadie

When going to Your Library section of the iOS app, filtering selection isn't remembered when the app is closed and reopened.   For example, upon opening the app, I go to You Library and would ...

Jenjam

Roadie

750 Views

2 replies

1 likes

  • 750 Views
  • 2 replies
  • 1 likes

Superuser Contribution Queues Wrong Songs

Whenever I swipe to queue it either doesn’t swipe or queues the wrong song. Plz Help

Newbie

Whenever I swipe to queue it either doesn’t swipe or queues the wrong song. Plz Help🙏      

AlejaR

Moderator

1275 Views

3 replies

3 likes

  • 1275 Views
  • 3 replies
  • 3 likes

Superuser Contribution Playlist search bar picking song doesn’t work

I have a playlist on Spotify everything works perfectly but when I search a song on my Spotify playlist it doesn’t play I also have premium When I search a song I wanna listen to its freeze nothing happens

Visitor

I have a playlist on Spotify everything works perfectly but when I search a song on my Spotify playlist it doesn’t play I also have premium When I search a song I wanna listen to its freeze nothing h...

Joan

Moderator

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution random songs being queued

Since yesterday i've been trying to queue songs from my playlist on mobile, but it will queue a completely random, different song from my playlist instead, usually one of the top songs from my playlist. I've logged in and out and I've deleted and dow...

Newbie

Since yesterday i've been trying to queue songs from my playlist on mobile, but it will queue a completely random, different song from my playlist instead, usually one of the top songs from my playli...

AngeloSD

Casual Listener

3492 Views

9 replies

11 likes

bug
  • 3492 Views
  • 9 replies
  • 11 likes

Superuser Contribution Next from: “song” in Search

Premium, iOS, version 8.8.14.607My Question or IssueFor no apparent reason, at the end of my queue the app adds the last song i searched for, and there is absolutely no way to get rid of it when it shows up. This even happens if im actively listening...

Newbie

Premium, iOS, version 8.8.14.607 My Question or Issue For no apparent reason, at the end of my queue the app adds the last song i searched for, and there is absolutely no way to get rid of it ...

MihailY

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant play or delete songs from search within a playlist

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 16.3 My Question or IssuePlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 16.3 My Question or Issuewhen using the search bar at the top of a playlist, touching the three dots to the side ...

Casual Listener

Plan Premium Country USA Device iPhone 13 Operating System iOS 16.3   My Question or Issue Plan Premium Country USA Device iPhone 13 Operating System iOS 16.3   My Questi...

Joan

Moderator

728 Views

1 replies

1 likes

iOS
Mobile
no response
queue
Search
  • 728 Views
  • 1 replies
  • 1 likes

Solved!! Sound Quality bad when using Fiio BTR5 2021

PlanPremiumDeviceiPad mini (6. Gen)Operating SystemiOs 15.5My Question or IssueWhen using the Fiio BTR5 on the iPad, the sound has some kind of echo and sounds distant. Plus it sounds a bit distorted. Youtube or other sound sources sound normal. On m...

Casual Listener

Plan Premium Device iPad mini (6. Gen) Operating System iOs 15.5 My Question or Issue When using the Fiio BTR5 on the iPad, the sound has some kind of echo and sounds distant. Plus it sounds a...

Som09mer

Casual Listener

1413 Views

1 replies

0 likes

  • 1413 Views
  • 1 replies
  • 0 likes

Superuser Contribution When swiping to add songs to queue the wrong songs are added

PlanPremiumCountry: US DeviceiPhone 12Operating SystemiOS 16.4.1 My Question or Issuewhenever I add any songs into the queue by swiping on them to the right, the wrong song is added from the playlist. Some songs cannot be swiped on to add to the queu...

Visitor

  Plan Premium Country: US   Device iPhone 12 Operating System iOS 16.4.1   My Question or Issue whenever I add any songs into the queue by swiping on them to the right, the...

dallasdud

Visitor

680 Views

1 replies

2 likes

  • 680 Views
  • 1 replies
  • 2 likes

Queue isn't working well and may be bugged

Plan:PremiumCountry:US DeviceiPhone XR My Question or IssueI was having issues with my queue system as some songs I try to add to the queue won't let me do so. For the songs that let me do queue, the song changed in the queue to a song I didn't want ...

Visitor

Plan: Premium Country: US   Device iPhone XR   My Question or Issue I was having issues with my queue system as some songs I try to add to the queue won't let me do so. For the son...

Prague

Community Legend

557 Views

1 replies

5 likes

  • 557 Views
  • 1 replies
  • 5 likes

Superuser Contribution Imposible reproducir archivos locales en iPhone (¡pero si en Android!)

PlanPremiumCountryEspaña DeviceiPhone 12 mini 128 GbOperating SystemiOS 16.4.1, Windows 10 My Question or IssueEstoy intentado reproducir archivos locales de mi PC (Windows 10) desde el iPhone y es imposible. Tengo la configuración tal y como se requ...

Casual Listener

Plan Premium Country España  Device iPhone 12 mini 128 Gb Operating System iOS 16.4.1, Windows 10   My Question or Issue Estoy intentado reproducir archivos locales de mi PC (Wind...

AlejaR

Moderator

778 Views

3 replies

0 likes

(iOS)
archivoslocales
  • 778 Views
  • 3 replies
  • 0 likes

Superuser Contribution Album tracks not playing in sequence

Regardless of whether "shuffle" is on or not, I cannot play album tracks in sequence. Anyone know why?

Newbie

Regardless of whether "shuffle" is on or not, I cannot play album tracks in sequence.  Anyone know why?

OscarDC

Moderator

2224 Views

4 replies

0 likes

  • 2224 Views
  • 4 replies
  • 0 likes

Switching devices on iOS and iPadOS doesn’t work most times

Since some days ago, can’t pinpoint any specific app update, the Spotify app doesn’t work smoothly anymore when switching devices. I have a Yamaha soundbar in the living room, an Echo Dot in the bedroom and a Bose SoundTouch in the home office and I’...

Gig Goer

Since some days ago, can’t pinpoint any specific app update, the Spotify app doesn’t work smoothly anymore when switching devices. I have a Yamaha soundbar in the living room, an Echo Dot in the bedr...

gioprimus

Gig Goer

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error bug

Plan/Premium Country , NL Device(iPhone 14 max pro. Operating System(iOS 16 My Question or Issue spotify keep shut down after profile > account. It keeps bugging and shuts completely down after trying. Please fix this bug. Can’t see account informati...

Visitor

Plan /Premium  Country , NL   Device (iPhone 14 max pro.  Operating System (iOS 16   My Question or Issue   spotify keep shut down after  profile > accoun...

MihailY

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle play not working on iOS or Mobile

For a little over a month now, I have encountered an issue with shuffle playing my music where it will fail to load any music ahead or behind the expected queue, you cannot select a different song, see what any of the covers look like, and the only w...

Visitor

For a little over a month now, I have encountered an issue with shuffle playing my music where it will fail to load any music ahead or behind the expected queue, you cannot select a different song, s...

Vasil

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I use a Swedish Spotify premium account as usual in Russia?

Is it still possible to use a foreign Spotify premium account to listen to music as usual when traveling to Russia?

Visitor

Is it still possible to use a foreign Spotify premium account to listen to music as usual when traveling to Russia?

Vasil

Moderator

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes