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iOS (iPhone, iPad)

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

223275 Views

53 replies

13 likes

  • 223275 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150333 Views

506 replies

108 likes

  • 150333 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105756 Views

19 replies

38 likes

  • 105756 Views
  • 19 replies
  • 38 likes

Superuser Contribution where is my features i bought

i bought spotify individual premium on friday and still haven’t gotten the features

Visitor

i bought spotify individual premium on friday and still haven’t gotten the features

Novy

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won’t continue playing from playlist

PlanPremiumCountryUnited StatesDeviceiPhone XS Max My Question or IssueMy Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or when I click shuffle and every following song will be related to the first ...

Newbie

Plan Premium Country United States Device iPhone XS Max   My Question or Issue My Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or whe...

MihailY

Moderator

45104 Views

4 replies

10 likes

  • 45104 Views
  • 4 replies
  • 10 likes

Superuser Contribution [iOS] Devices menu not showing device over mobile data

PlanPremium CountryUnited Kingdom DeviceiPhone 13 mini, Macbook Pro Operating SystemiOS 16.1.1, macOS Monterey 12.6.1 My Question or IssueThe Devices menu will not display any devices that are not on the local WiFi network. My laptop can't see my pho...

Visitor

Plan Premium   Country United Kingdom   Device iPhone 13 mini, Macbook Pro   Operating System iOS 16.1.1, macOS Monterey 12.6.1   My Question or Issue The Devices men...

MihailY

Moderator

1824 Views

11 replies

0 likes

  • 1824 Views
  • 11 replies
  • 0 likes

Superuser Contribution Music keeps stopping whenever I open Instagram

This has just started happening a few days ago:Every time I open Instagram, to post or even just to view anything - Spotify keeps cutting out and I have to keep going into the app to press play to get the song started again. What's going on?? I am on...

Roadie

This has just started happening a few days ago: Every time I open Instagram, to post or even just to view anything - Spotify keeps cutting out and I have to keep going into the app to press play to ...

Kevspooner

Visitor

25443 Views

3 replies

1 likes

  • 25443 Views
  • 3 replies
  • 1 likes

Superuser Contribution Search Bar Suggestions Bug The Screen

With the new update, whenever I search a song and try to queue it, the new list of suggested searches gets in the way and I keep clicking on the wrong song. This was never a problem when there was no suggested search options.

Regular

With the new update, whenever I search a song and try to queue it, the new list of suggested searches gets in the way and I keep clicking on the wrong song. This was never a problem when there was no...

Dian

Spotify Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unrecognised playlists playing without permission or order

For the past few months, some indian songs started showing up in my playlists without me hearing or listening to indian songs and it is ruining my playlists and preferences.Yesterday i was driving and without me trying to move into another playlist i...

Casual Listener

For the past few months, some indian songs started showing up in my playlists without me hearing or listening to indian songs and it is ruining my playlists and preferences. Yesterday i was driving ...

Dian

Spotify Legend

363 Views

3 replies

0 likes

  • 363 Views
  • 3 replies
  • 0 likes

Solved!! Applying images to some songs through itunes had made songs that had worked originally stop working

PlanPremiumCountryUSADeviceIpad 9th Generation Iphone 14 pro MaxOperating SystemIOS 15.6.1 for the IPAD IOS 16.1.2 for the Iphone My Question or IssueI added images to songs that I downloaded that had worked before I added images with similar file si...

Casual Listener

Plan Premium Country USA Device Ipad 9th Generation Iphone 14 pro Max Operating System IOS 15.6.1 for the IPAD IOS 16.1.2 for the Iphone   My Question or Issue I added images to songs ...

Kayzei

Casual Listener

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone took over my playlists

My phone began to play other people’s music and I couldn’t disconnect to other speakers while out in the wilderness. I turned off wifi and Bluetooth yet still connected to a laptop and a pixel phone repeatedly. I don’t want the share speaker feature....

Visitor

My phone began to play other people’s music and I couldn’t disconnect to other speakers while out in the wilderness. I turned off wifi and Bluetooth yet still connected to a laptop and a pixel phone...

AlejaR

Moderator

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not syncing to iPhone!!!

PlanPremium FamilyCountryUSADeviceiPhone XR, MacOperating SystemiOS 15.2, MacOS 12.0.1 Monterey My Question or Issue After 100 years of trying to figure out how to get Spotify on Desktop to actually display the album art in the local files I was impo...

Casual Listener

Plan Premium Family Country USA Device iPhone XR, Mac Operating System iOS 15.2, MacOS 12.0.1 Monterey   My Question or Issue   After 100 years of trying to figure out how to get...

haoui

Casual Listener

4900 Views

5 replies

2 likes

  • 4900 Views
  • 5 replies
  • 2 likes

Superuser Contribution Sharing to Instagram stories no longer provides link to song on Spotify

Before it used to have a link to click thru to the song on Spotify when you shared it to Instagram stories. Sometimes it would even play a preview of said song on stories. It now just basically functions as a screenshot of what you’re listening to an...

Visitor

Before it used to have a link to click thru to the song on Spotify when you shared it to Instagram stories. Sometimes it would even play a preview of said song on stories. It now just basically funct...

Yordan

Moderator

3682 Views

1 replies

1 likes

  • 3682 Views
  • 1 replies
  • 1 likes

Superuser Contribution Device control on iPad app closes 1 second after opening it

On the Spotify app on iPad (10th gen, iOS 16.3.1), when I open device control (bottom left), it closes by itself after one second.

Visitor

On the Spotify app on iPad (10th gen, iOS 16.3.1), when I open device control (bottom left), it closes by itself after one second.

Joan

Moderator

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch Bug

Found an Apple Watch bug with the new Spotify app update that allows the user to select the podcast speed in increments of 0.1. What happens is that if the speed is not in the same increment as the old speeds (1.2,1.5,etc.), it gets blanked out from ...

Newbie

Found an Apple Watch bug with the new Spotify app update that allows the user to select the podcast speed in increments of 0.1. What happens is that if the speed is not in the same increment as the o...

AlejaR

Moderator

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account

hi I need help from a Spotify member.. I used distrokid to publish music and they automatically made a Spotify music account for me but I don’t have the login info and I need it because I switched to TuneCore and I’m trying to get myself verified

Visitor

hi I need help from a Spotify member.. I used distrokid to publish music and they automatically made a Spotify music account for me but I don’t have the login info and I need it because I switch...

Joan

Moderator

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Haven’t received the new Home Hub for a year

PlanPremiumCountryEstonia DeviceiPhone 11Operating SystemiOS 14.5 My Question or IssueI’ve been waiting for the new home hub that Spotify announced in March 2020 for a year now. About a week ago they also announced an update to that home hub. The onl...

Composer

Plan Premium Country Estonia   Device iPhone 11 Operating System iOS 14.5   My Question or Issue I’ve been waiting for the new home hub that Spotify announced in March 2020 for a...

CJMJ42

Newbie

1652 Views

13 replies

0 likes

  • 1652 Views
  • 13 replies
  • 0 likes