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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36824 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102244 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298943 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125705 Views

19 replies

38 likes

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  • 19 replies
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Download button not showing

PlanPremiumCountryUnited Kingdom Device(iPhone 14)Operating System(iOS 16.1.1.) My Question or IssueThe download button is not showing and I’m not able to add songs to my library to listen to offline. I have tried restarting my phone, reinstalling th...

Newbie

Plan Premium Country United Kingdom  Device (iPhone 14) Operating System (iOS 16.1.1.)   My Question or Issue The download button is not showing and I’m not able to add songs to m...

Prague

Community Legend

1166 Views

1 replies

1 likes

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Superuser Contribution Sorting starred

Yesterday Tuesday April 11, 2023 my starred list was alphabetically sorted even after I added new songs. This morning I went to play my starred playlist where I left off but it was all messed up. How can I fix it back to the way it was

Visitor

Yesterday Tuesday April 11, 2023 my starred list was alphabetically sorted even after I added new songs. This morning  I went to play my starred playlist where I left off but it was all messed u...

Eni

Moderator

492 Views

1 replies

0 likes

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  • 1 replies
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[Premium user] iOS app prompting me with voting adverts on the Home Screen

Today, I’ve noticed that when I open the Spotify app I’m getting prompts to register to vote. I don’t really understand why these are popping up as I’m a premium user.

Newbie

Today, I’ve noticed that when I open the Spotify app I’m getting prompts to register to vote. I don’t really understand why these are popping up as I’m a premium user.

484 Views

0 replies

1 likes

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Superuser Contribution last ios 16 updates + carplay error

Hi, with last ios 16 upd I'm having random problems to play contents. I mean, In some podcast sometimes appears a message "El contenido no está disponible" (content is not available). It sound strange becuase I'm suscribed to these podcast from a lon...

Casual Listener

Hi, with last ios 16 upd I'm having random problems to play contents. I mean, In some podcast sometimes appears a message "El contenido no está disponible" (content is not available). It sound strang...

MihailY

Moderator

693 Views

3 replies

0 likes

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Solved!!Superuser Contribution Is Spotify using internet to play the music for downloaded songs?

At work, I can not use the office internet to play music or video. I would like to use spotify on my phone. I have several libraries downloaded, so I am wondering : if I am connected to internet and playing downloaded songs, will spotify use internet...

Casual Listener

At work, I can not use the office internet to play music or video. I would like to use spotify on my phone. I have several libraries downloaded, so I am wondering : if I am connected to internet and ...

Reureuil

Casual Listener

3685 Views

2 replies

0 likes

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An error occured, please try again

I have searched the help files and there does not appear to be a definitive answer to this issue which seems to keep popping up. I have tried ALL the options suggested from hard resets, clean installs, disconnecting and signing out of all devices, et...

Newbie

I have searched the help files and there does not appear to be a definitive answer to this issue which seems to keep popping up. I have tried ALL the options suggested from hard resets, clean install...

abhinav4

Visitor

892 Views

1 replies

1 likes

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Superuser Contribution New tiktok-like home page stories get scrobbled on last.fm (please help find a fix)

PlanPremiumCountryPolandDeviceiPhone 14 pro maxOperating SystemiOS 16.4 My Question or Issue Hi, after the update that added Tiktok-like (stories) playlist posts with songs with little videos (similar to the „canvas” feature) play on the home page (a...

Gig Goer

Plan Premium Country Poland Device iPhone 14 pro max Operating System iOS 16.4   My Question or Issue   Hi, after the update that added Tiktok-like (stories) playlist posts ...

Alex

Spotify Legend

959 Views

1 replies

0 likes

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New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

Spotify Star

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget!   After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify a...

MattSuda

Spotify Star

23397 Views

1 replies

2 likes

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Superuser Contribution Rewind button stuck

PlanPremiumCountryiPhone 14 pro maxOperating iOS 16 My Question or IssueWhenever I hold the back button to try to rewind a couple seconds within the song it gets stuck in this constant rewind loop. The only way I’m able to make it stop is by restarti...

Newbie

  Plan Premium Country iPhone 14 pro max Operating  iOS 16   My Question or Issue Whenever I hold the back button to try to rewind a couple seconds within the song it gets stu...

Lyubka

Moderator

942 Views

1 replies

0 likes

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4 spellistor

jag vill bygga ett ljudsystem med Spotify med fyra spellistor så det blir lätthanterligt och lagligt i fyra olika zoner med olika spellistor.Det ska helst gå att styra från mobilKan ni hjälpa mig hur jag får ihop det med er?MvhLars

Visitor

jag vill bygga ett ljudsystem med Spotify med fyra spellistor så det blir lätthanterligt och lagligt i fyra olika zoner med olika spellistor. Det ska helst gå att styra från mobil Kan ni hj...

396 Views

0 replies

0 likes

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Curated playlists get out of sync

PlanPremiumCountryUSADeviceMacBook Pro and iPhone 14 My Question or IssueIn my home, i have a MacBook that i have connected to my stereo system. It remains in place and i pretty much only use it for playing music. I have an instance of Spotify up on ...

Casual Listener

Plan Premium Country USA Device MacBook Pro and iPhone 14   My Question or Issue In my home, i have a MacBook that i have connected to my stereo system. It remains in place and i pretty ...

449 Views

0 replies

0 likes

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Superuser Contribution The button to share my lyrics has disappeared, and I can’t fix It.

I used to be able to share my lyrics, but now the button to share lyrics will not even come up. I’ve offloaded the app re-download it, logged out. Nothing will fix it.

Casual Listener

I used to be able to share my lyrics, but now the button to share lyrics will not even come up. I’ve offloaded the app re-download it, logged out. Nothing will fix it.

Eni

Moderator

975 Views

3 replies

0 likes

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Superuser Contribution Local files says it's downloaded, but not playing on app (iPhone 11)

PlanPremiumDeviceiPhone 11Operating SystemiOS 14.6Computer: Windows 10 I recently upgraded my phone from the iPhone 7 to the iPhone 11. The person who helped me with the phone put everything from my old iPhone to my new one. I didn't know that my loc...

Casual Listener

Plan Premium Device iPhone 11 Operating System iOS 14.6 Computer: Windows 10   I recently upgraded my phone from the iPhone 7 to the iPhone 11. The person who helped me with the phone pu...

Eni

Moderator

1716 Views

3 replies

0 likes

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Superuser Contribution Grey cover art when changing songs

PlanPremiumCountryFrance DeviceiPhone 14 ProOperating System(iOS 16.4) My Question or IssueHello everyone! When I use Spotify on iOS, the cover art of my songs stay grey for a few seconds every time I switch to the next song. It happens even if the s...

Casual Listener

Plan Premium Country France   Device iPhone 14 Pro Operating System (iOS 16.4)   My Question or Issue Hello everyone! When I use Spotify on iOS, the cover art of my songs st...

Lyubka

Moderator

1170 Views

3 replies

0 likes

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  • 3 replies
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Switching to Alexa deletes queue

I do have a very annoying problem when using Spotify and my Echo devices. Imagine you sit on your couch working on the perfect “queue-playlist” for the next hour and the moment you decided to connect to your echo it’s deleted by rather Spotify or Ale...

Casual Listener

I do have a very annoying problem when using Spotify and my Echo devices.    Imagine you sit on your couch working on the perfect “queue-playlist” for the next hour and the moment you dec...

Chouquette2

Visitor

1150 Views

2 replies

3 likes

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  • 2 replies
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Superuser Contribution Why can't sort liked songs anymore?

There used to be a bunch of different genre options at the top of my "liked songs" and now that option is gone.

Newbie

There used to be a bunch of different genre options at the top of my "liked songs" and now that option is gone.

Dian

Spotify Legend

652 Views

1 replies

0 likes

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My Spotify keeps connecting with other people's devices I don't know

very often (up to 10 times a day) my music cuts off and another device is connected (someone else's music and someone else's phone / desktop). and so everywhere, at home, on the street, in the store. I didn’t log into my account anywhere and the devi...

Visitor

very often (up to 10 times a day) my music cuts off and another device is connected (someone else's music and someone else's phone / desktop). and so everywhere, at home, on the street, in the store...

CJW1987

Visitor

2820 Views

2 replies

1 likes

  • 2820 Views
  • 2 replies
  • 1 likes