Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

222858 Views

53 replies

13 likes

  • 222858 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150152 Views

506 replies

108 likes

  • 150152 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

105646 Views

19 replies

38 likes

  • 105646 Views
  • 19 replies
  • 38 likes

Superuser Contribution I cant open this app in apple

Hi, I cant open this app my phone. My phone have ios 16.3.1. I delete app and I download again this is not working. I need help thanks

Newbie

Hi, I cant open this app my phone. My phone have ios 16.3.1. I delete app and I download again this is not working. I need help  thanks  

Yordan

Moderator

391 Views

3 replies

2 likes

  • 391 Views
  • 3 replies
  • 2 likes

Superuser Contribution Premium duo

I have premium duo together with my daughter. I am the administrator and I can play downloaded music offline without any problems, but my daughter cannot. We looked through settings of the app and our phones (both iPhones) and they are identical. Cou...

Visitor

I have premium duo together with my daughter. I am the administrator and I can play downloaded music offline without any problems, but my daughter cannot. We looked through settings of the app and ou...

Joan

Moderator

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!! Album Art for Local song not showing on iPhone/iOS

My Question or Issue It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their covers on mp3tag and they show up on PC just fine, however fo...

Casual Listener

My Question or Issue   It appears that none of the album arts for the songs in my local playlist have their respective album art when played on an iPhone 8. I have edited the tags with their c...

homicidehomicide

Visitor

2670 Views

2 replies

0 likes

  • 2670 Views
  • 2 replies
  • 0 likes

Solved!! My profile is stuck in Old home screen

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried contacting Spotify on twitter and they answered it ...

Casual Listener

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried ...

kaworu_bloodpaw

Roadie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant like any songs on my iphone cant enhance my playlist on my iphone.

i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.

Visitor

i used to have all of the features on spotify. i still have premium. i don’t have the like feature or the enhance playlist feature.

Eni

Moderator

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove a download device I don't use anymore?

I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate some help, thanks!

Newbie

I would want to remove my old devices so I could download music on my new device. Signing out of the Spotify app, and using the " remove all downloads" button didn't work so far. Would appreciate som...

MihailY

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution app on iPhone won't open after installing iOS 16.3.1

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

Visitor

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

Joan

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

iOS Local Files not syncing to windows Desktop

PlanPremiumCountrySingaporeDevice & Operating SystemiPhone 13 and Windows 11 I downloaded some songs to my desktop and I added it to my local files folder on Spotify, but it is not syncing to my iPhone. The local songs are greyed out and unplayable o...

Casual Listener

  Plan Premium Country Singapore Device & Operating System iPhone 13 and Windows 11    I downloaded some songs to my desktop and I added it to my local files folder on Spot...

yeonnnhae

Casual Listener

649 Views

5 replies

0 likes

iOS
local files
Windows
  • 649 Views
  • 5 replies
  • 0 likes

songs in my playlists not in sequence, why?

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

Visitor

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

Prague

Community Legend

1484 Views

1 replies

1 likes

  • 1484 Views
  • 1 replies
  • 1 likes

Superuser Contribution some songs will not add to a playlist on app. i’ve tried it every way

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response when i hit the button.

Visitor

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response wh...

Novy

Moderator

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all downloaded songs on iOS

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back of plain when I was sitting like an **bleep** for ...

Newbie

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back...

Joan

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution My “Good morning/evening” shortcuts aren’t appearing.

The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.

Visitor

The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.

Lyubka

Moderator

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution not working when other apps open

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

Visitor

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

Joan

Moderator

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution I used to be Trio Shaloshinho. The label changed to Maria Ma

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

Newbie

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

AlejaR

Moderator

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skip randomly after 10-15 seconds On iPhone

My songs are skipping after 10-15 seconds to the next songI have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine as I can stream videoOff loaded app and reinstalled but no c...

Visitor

My songs are skipping after 10-15 seconds to the next song I have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine a...

AlejaR

Moderator

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify with Siri not working on iOS 16 / iPhone 14 Pro Max

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks and then freezes (You can see the dynamic island is p...

Casual Listener

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks an...

Eni

Moderator

1650 Views

6 replies

2 likes

  • 1650 Views
  • 6 replies
  • 2 likes