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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43459 Views

43 replies

10 likes

  • 43459 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109140 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1645 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301920 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127837 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Album is repeating only three songs (shuffle not on)

PlanPremiumCountryUnited KingdomDeviceiPhone 11Operating SystemiOS 15.2.1 My Question or IssueI’ve been recently playing an album on repeat and I’ve noticed that after a while it starts only playing three songs from the album. I’ve tried to attach my...

Music Fan

Plan Premium Country United Kingdom Device iPhone 11 Operating System iOS 15.2.1   My Question or Issue I’ve been recently playing an album on repeat and I’ve noticed that after a whil...

Eni

Moderator

4798 Views

14 replies

5 likes

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  • 14 replies
  • 5 likes

Superuser Contribution Spotify app on AppleTV wont scroll down past song 100

I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to song 100 I can scroll down no more.I have tried making ...

Casual Listener

I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to s...

OscarDC

Moderator

799 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify Podcast Autoplauy

Whenever I am listening to a podcast, when it is finished Spotify will play another one automatically. Usually it will pick one of the podcasts I have listened to before. But there is a podcast that I listened to a few times but don’t want to listen ...

Newbie

Whenever I am listening to a podcast, when it is finished Spotify will play another one automatically. Usually it will pick one of the podcasts I have listened to before.  But there is a podcas...

Alex

Spotify Legend

515 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Rewind / Fast Forward Issue in Car

Free/Premium - PremiumCountry - UK Device - iPhone 8 PlusOperating System - iOS 13.2 My Question or Issue Hi all, Apologies if this query has already been raised and answered, but I couldn't find anything on the Forum. I regularly listen to Spotify i...

Newbie

  Free/Premium - Premium Country - UK   Device - iPhone 8 Plus Operating System - iOS 13.2   My Question or Issue   Hi all,   Apologies if this query has already b...

MattSuda

Spotify Star

9805 Views

10 replies

6 likes

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  • 10 replies
  • 6 likes

Superuser Contribution Downloading playlists to Apple Watch Issue

PlanPremiumCountryTurkeyDeviceiPhone 11 Apple Watch Series 7 Operating SystemiOS 16.4.1watchOS 9.4My Question or IssueI try download playlists to my Apple Watch but some spesific songs don’t get downloaded. I connected to Apple Support, they made me ...

Newbie

Plan Premium Country Turkey Device iPhone 11  Apple Watch Series 7  Operating System iOS 16.4.1 watchOS 9.4 My Question or Issue I try download playlists to my Apple Watch but so...

AlejaR

Moderator

761 Views

1 replies

0 likes

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Solved!!Superuser Contribution Hello ! I've had an extremely annoying problem on the iOS app for several

months. Indeed, the application automatically selects the "Smart Shuffle" playback, even if I unselect it, it systematically reappears when I quit and reopen my "my liked tracks" playlist (or if I quit the application). The problem does not seem seri...

Regular

months. Indeed, the application automatically selects the "Smart Shuffle" playback, even if I unselect it, it systematically reappears when I quit and reopen my "my liked tracks" playlist (or if I qu...

OscarDC

Moderator

935 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution I can play a song of my Apple Watch but not my iPhone

I have a bunch of local songs on my IPhone and they all worked until yesterday. If I go to the local files folder song works. But in any playlist it’s grayed out on the iPhone. However on my watch in the same playlist I can click the song and it work...

Casual Listener

I have a bunch of local songs on my IPhone and they all worked until yesterday. If I go to the local files folder song works. But in any playlist it’s grayed out on the iPhone. However on my watch in...

Edennis

Casual Listener

1285 Views

6 replies

0 likes

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Superuser Contribution How can I stop the Spotify App from taking audio priority?

Whenever I open or switch to the Spotify app on my iPhone it stops any audio/music that I am playing from another app. I can’t find any setting in my phone or the apps that controls this. Its really annoying. Some background: I listen to my NPR stati...

Visitor

Whenever I open or switch to the Spotify app on my iPhone it stops any audio/music that I am playing from another app. I can’t find any setting in my phone or the apps that controls this. Its really ...

AlejaR

Moderator

3676 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

No more playlist sorting on mobile?

Device(iPhone 13, iOS 15.4) My Question or Issue Has the new Spotify update completely done away with playlist sorting? I have playlists that are hundreds of songs long and can’t sort by recently added anymore, as the search bar and ‘…’ tab at the to...

Visitor

  Device (iPhone 13, iOS 15.4)   My Question or Issue   Has the new Spotify update completely done away with playlist sorting? I have playlists that are hundreds of songs long an...

Nikkiwill302

Casual Listener

1077 Views

2 replies

0 likes

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Superuser Contribution Ads on primium while listening to music and playlists (NOT A PODCAST ISSUE)

Premium planiPhone 7Multiple ads every few songsUSAFor example - listening to Beatles playlist, every several songs, multiple ads!

Newbie

Premium plan iPhone 7 Multiple ads every few songs USA For example - listening to Beatles playlist, every several songs, multiple ads!  

AlejaR

Moderator

490 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Why does my app switches to songs that were last played in the duet account

My wife and i have a duet account. she is logged into hers and i am logged into mine. however, many times when i try to play through my account on my phone, it will switch to whatever she last played on hers. I kept on switching to the song i wanted ...

Casual Listener

My wife and i have a duet account. she is logged into hers and i am logged into mine. however, many times when i try to play through my account on my phone, it will switch to whatever she last play...

AlejaR

Moderator

646 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Recently changed plan type now songs are gone

I’ve recently changed from family to duo plan however now my long library of songs is gone. Any reason why or way to fix this?

Visitor

I’ve recently changed from family to duo plan however now my long library of songs is gone. Any reason why or way to fix this?

Dian

Spotify Legend

375 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Shuffle not working

Shuffle feature isn’t working even when I toggle the shuffle button on and off

Visitor

Shuffle feature isn’t working even when I toggle the shuffle button on and off

AlejaR

Moderator

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution features missing

PlanPremiumCountryItalyDeviceiPhone 12Operating SystemiOS 16.4.1 My Question or IssueWhy my account doesn’t have all the new premium features like smart shuffle? Also in my home screen there aren’t the 6 toggles at the top where you can select playli...

Newbie

Plan Premium Country Italy Device iPhone 12 Operating System iOS 16.4.1   My Question or Issue Why my account doesn’t have all the new premium features like smart shuffle? Also in my h...

Joan

Moderator

778 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My podcast keeps rewinding and skipping bits unintentionally

I listen to the two hot takes podcast regulary and i have a lot of issues that bits of audio gets skipped of rewinded without my doing. You just hear the normal audio, then a cut and then hear the previous audio again. Later it skips another piece of...

Visitor

I listen to the two hot takes podcast regulary and i have a lot of issues that bits of audio gets skipped of rewinded without my doing. You just hear the normal audio, then a cut and then hear the pr...

MihailY

Moderator

4149 Views

1 replies

1 likes

  • 4149 Views
  • 1 replies
  • 1 likes

Superuser Contribution Broken link sharing via Line App

Whenever i share a playlist, the link is broken because there is no single space between the playlist name and the URL. Example: Let’s make a playlist together, join and edit: Workout GGhttps://open.spotify.com/playlist/ Using iphone SE2 if that help...

Visitor

Whenever i share a playlist, the link is broken because there is no single space between the playlist name and the URL. Example: Let’s make a playlist together, join and edit: Workout GGhttps://open....

Joan

Moderator

586 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Some local files not playing on iPhone or Mac Desktop, and are duplicated

I've been using the local files function for a while, and had several songs synced on both my iPhone and Mac desktop. I added some more, and thought I followed the same process, but they didn't work right - if I played the file on my computer, I coul...

Newbie

I've been using the local files function for a while, and had several songs synced on both my iPhone and Mac desktop. I added some more, and thought I followed the same process, but they didn't work ...

2329 Views

0 replies

0 likes

  • 2329 Views
  • 0 replies
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Superuser Contribution Rewind getting stuck

Recently I've been having problems when with the rewind function getting stuck. So when playing a song if I hold down the rewind button to scan back and then release, it keeps rewinding even after I've stopped touching the rewind. It keeps rewinding ...

Casual Listener

Recently I've been having problems when with the rewind function getting stuck. So when playing a song if I hold down the rewind button to scan back and then release, it keeps rewinding even after I'...

Eni

Moderator

6391 Views

9 replies

1 likes

  • 6391 Views
  • 9 replies
  • 1 likes

Superuser Contribution Songs in the Nu Disco playlist and by the Artist Bomel are skipped

Spotify is automatically skipping songs instead of playing them for me. I would like to listen to them so please assist

Newbie

Spotify is automatically skipping songs instead of playing them for me. I would like to listen to them so please assist

heidydiaz

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes