Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242584 Views

27 replies

5 likes

  • 242584 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125755 Views

119 replies

13 likes

Other
  • 125755 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3013 Views

0 replies

0 likes

iOS
  • 3013 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307892 Views

62 replies

16 likes

  • 307892 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132136 Views

19 replies

38 likes

  • 132136 Views
  • 19 replies
  • 38 likes

Superuser Contribution Songs are playing in reverse extremely fast

Hi, my songs are playing in reverse extremely fast and i need help. I can’t listen to the songs because the time mark is always negative. I have spotify premium and i’m on a stable wifi connection. It’s the first time something this weird has happene...

Visitor

Hi, my songs are playing in reverse extremely fast and i need help. I can’t listen to the songs because the time mark is always negative. I have spotify premium and i’m on a stable wifi connection. I...

Joan

Moderator

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS app freezes and won’t allow me to change or pause tracks.

PlanFree/PremiumCountry DeviceiPhone 7 Operating SystemIOS My Question or IssueIf I change tracks to quickly the app freezes and won’t allow me to stop the song, change songs, or navigate away to another page. I’m stuck listen to whatever song is pla...

Casual Listener

Plan Free/Premium Country   Device iPhone 7   Operating System IOS   My Question or Issue If I change tracks to quickly the app freezes and won’t allow me to stop the song, ...

Dian

Spotify Legend

1283 Views

1 replies

1 likes

  • 1283 Views
  • 1 replies
  • 1 likes

Superuser Contribution Issue with downloads - iOS

PlanPremiumCountryUnited StatesDeviceiPhone Xs MaxOperating SystemiOS 16.4.1 (a)My Question or IssueThere seems to be an issue with my downloads. My playlist is ~400 songs, and when I try to play music offline, only a few of them load. If someone can...

Regular

Plan Premium Country United States Device iPhone Xs Max Operating System iOS 16.4.1 (a) My Question or Issue There seems to be an issue with my downloads. My playlist is ~400 songs, and when...

CasualJimm

Regular

1676 Views

6 replies

0 likes

  • 1676 Views
  • 6 replies
  • 0 likes

Superuser Contribution Canvas Stopped Working

PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 16.4.1 My Question or IssueMy Spotify Canvas stopped working this morning, and the setting is gone from settings

Casual Listener

Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 16.4.1   My Question or Issue My Spotify Canvas stopped working this morning, and the setting is gone from settin...

AlejaR

Moderator

694 Views

2 replies

1 likes

  • 694 Views
  • 2 replies
  • 1 likes

Spotify on iOS shows song album cover/song title different to song playing on Desktop App

Plan PremiumCountry GermanyDevice iPhone XS, , MacBook Air M1Operating System iOS 16, Monterey Note: In the following text, the playback source is always the Mac, not the iPhone. Hello,for certain songs such as on Discover Weekly, there's the possibi...

Roadie

Plan Premium Country Germany Device iPhone XS, , MacBook Air M1 Operating System iOS 16, Monterey   Note: In the following text, the playback source is always the Mac, not the iPhone. &nbs...

eule_7834

Roadie

1394 Views

1 replies

0 likes

  • 1394 Views
  • 1 replies
  • 0 likes

Superuser Contribution lyric share button missing

PlanPremiumCountryAustraliaDeviceIPhone se 2020Operating System(iOS 16.4 My Question or IssueThe lyric share button has recently disappeared and I don't know why. I wa seeing if i could use it but it is not there. How do I get it back? Please help!

Visitor

Plan Premium Country Australia Device IPhone se 2020 Operating System (iOS 16.4   My Question or Issue The lyric share button has recently disappeared and I don't know why. I wa seeing...

Elmoks

Newbie

4404 Views

6 replies

0 likes

  • 4404 Views
  • 6 replies
  • 0 likes

Superuser Contribution Like button in iOS app

Maybe there are too many trees in order to see the wood…. But I’m just looking for a way to like a song in the iOS app. When I’m listening to a song on a playlist or a radio how do I like a song?

Music Fan

Maybe there are too many trees in order to see the wood….   But I’m just looking for a way to like a song in the iOS app. When I’m listening to a song on a playlist or a radio how do I like a ...

2ocgqfv-o_war

Music Fan

2646 Views

4 replies

0 likes

  • 2646 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify starts to play random songs

PlanPremiumCountrySwedenDeviceiphone11Operating System(iOS 10) My Question or IssueHello,Since a couple of dags my spotify account randomly starts playing songs I have not started. And even when I´m not using the app i can start to play music from an...

Casual Listener

Plan Premium Country Sweden Device iphone11 Operating System (iOS 10)   My Question or Issue Hello, Since a couple of dags my spotify account randomly starts playing songs I have not ...

Sweensie

Visitor

1541 Views

5 replies

3 likes

  • 1541 Views
  • 5 replies
  • 3 likes

Superuser Contribution Local files not showing

PlanPremiumCountryThe USDeviceiPhone XROperating SystemiOS 16.4.1 My Question or IssueI have some local files and they just won't show up on my phone. All my systems are completely updated, local files are enabled on both devices, and everything is l...

Newbie

Plan Premium Country The US Device iPhone XR Operating System iOS 16.4.1   My Question or Issue I have some local files and they just won't show up on my phone. All my systems are comp...

Lyubka

Moderator

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
  • 0 likes

Liking song from recently played playlist impossible

When viewing recently played songs in a playlist, unable to easily like song. So I should add it to a playlist? Okay, but what about the other 2500+ songs I like to randomly shuffle? None of the below information is required. However, the more you pr...

Regular

When viewing recently played songs in a playlist, unable to easily like song. So I should add it to a playlist?  Okay, but what about the other 2500+ songs I like to randomly shuffle?   ...

sbtrct

Casual Listener

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't listen to offline music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

PlanPremiumCountryNew Zealand Device(iPhone 12 pro) Operating System(iOS 16.4.1 a) My Question or Issue when you shuffle music now on the app it only shuffled through 6-10 songs not the whole playlist.

Visitor

Plan Premium Country New Zealand  Device (iPhone 12 pro)  Operating System (iOS 16.4.1 a)    My Question or Issue   when you shuffle music now on the app it only s...

MihailY

Moderator

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Typing

PlanPremium CountryEngland DeviceiPhone 14pro My Question or IssueHi, I can’t type any word on search for any song.

Newbie

  Plan Premium   Country England   Device iPhone 14pro     My Question or Issue Hi, I can’t type any word on search for any song.  

MihailY

Moderator

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search bar in Liked Songs Disappears When Smart Shuffle is On

 PlanPremium FamilyCountryTurkey DeviceiPhone 13Operating SystemiOS 16.1.1App Version8.8.32 My Question or IssueAs described in the title, search bar disappears when smart shuffle is turned on. It makes no sense for it to be invisible when smart shuf...

Newbie

  Plan Premium Family Country Turkey   Device iPhone 13 Operating System iOS 16.1.1 App Version 8.8.32   My Question or Issue As described in the title, search bar disappears ...

Eni

Moderator

682 Views

1 replies

1 likes

  • 682 Views
  • 1 replies
  • 1 likes

Solved!! Chrome 71 returns "unsupportes browser" on iOS

Plan PremiumDevice iPadOperating System iOS 10.3.3 Trying to run spotify on old iPad. I know, i know: Even the last Spotify app for this iOS version (Spotify iOS 8.8) will not work as per " Login fails on iPad 4th Generation iOS 10.3.3 - The Spotify ...

Newbie

Plan Premium Device iPad Operating System iOS 10.3.3   Trying to run spotify on old iPad.   I know, i know: Even the last  Spotify app for this iOS version (Spotify iOS...

ParentalControl

Composer

2282 Views

1 replies

0 likes

  • 2282 Views
  • 1 replies
  • 0 likes

Some of my downloaded music wont play offline

PlanPremiumCountryAustraliaDeviceiPhone 14 Pro Max Operating SystemiOS 16.4.1(a) My Question or IssueSo I have a lottt of music downloaded and usually listening offline works perfectly fine, but now if im offline I can’t listen to selected artists (y...

Newbie

Plan Premium Country Australia Device iPhone 14 Pro Max  Operating System iOS 16.4.1(a)   My Question or Issue So I have a lottt of music downloaded and usually listening offline ...

OneByBoo

Roadie

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Jumping back to the top

PlanPremiumCountryUK DeviceiPhone X Operating SystemiOS 15.5 App Version 8.7.46.1678 I updated the app today and every time I scroll down and press and album or playlist when I go back it jumps to the top of the main page. Example I scrolled down to ...

Music Fan

Plan Premium Country UK   Device iPhone X   Operating System iOS 15.5   App Version  8.7.46.1678   I updated the app today and every time I scroll down and pr...

Emman25

Visitor

12427 Views

32 replies

0 likes

  • 12427 Views
  • 32 replies
  • 0 likes

Superuser Contribution Luis

Me dice que alcance el límite de dispositivos y no puedo descargar música

Newbie

Me dice que alcance el límite de dispositivos y no puedo descargar música 😕 

Eni

Moderator

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution music is not playing offline

Hi there, unfortunately, the songs that I liked and downloaded on my device do not turn on offline. I don't know why this is happening given that I have a student premium subscription. Please tell me what to do.

Visitor

Hi there, unfortunately, the songs that I liked and downloaded on my device do not turn on offline. I don't know why this is happening given that I have a student premium subscription. Please tell me...

Eni

Moderator

678 Views

3 replies

0 likes

  • 678 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists Songs Won’t Download

over the last few weeks, none of my playlist songs will download. When I open any playlist, the download arrow icon just spins and spins. I have tried all the suggested troubleshooting steps (clear cache, update app, clear downloads, uninstall and re...

Casual Listener

over the last few weeks, none of my playlist songs will download.  When I open any playlist, the download arrow icon just spins and spins.    I have tried all the suggested troublesho...

MihailY

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes