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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226556 Views

53 replies

13 likes

  • 226556 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151653 Views

507 replies

108 likes

  • 151653 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106256 Views

19 replies

38 likes

  • 106256 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Podcast fast-forwarding causes playback to stop

PlanFreeCountryUSA DeviceiPhone 13Operating SystemiOS 16.2 My Question or IssueThis issue occurs under very specific circumstances: you must start playing a podcast whose mid roll ads are served by Spotify (that is, not read as part of the podcast bu...

Music Fan

  Plan Free Country USA   Device iPhone 13 Operating System iOS 16.2   My Question or Issue This issue occurs under very specific circumstances:  you must start playin...

Ar5718

Regular

5203 Views

28 replies

4 likes

  • 5203 Views
  • 28 replies
  • 4 likes

Spotify not loading

My Spotify won’t load to play music, search or use features in app. It gets stuck on the loading screen. It is not letting me download songs, or play music consistently and it keeps crashing. For like 3 weeks. I’ve uninstalled it, cleared cache, upda...

Casual Listener

My Spotify won’t load to play music, search or use features in app. It gets stuck on the loading screen. It is not letting me download songs, or play music consistently and it keeps crashing. For lik...

kaworu_bloodpaw

Roadie

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Playlist delete function not working on iPhone

When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.

Casual Listener

When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.

ShahLovesMusic

Casual Listener

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

My music keeps pausing across all of my devices.

About every minute or so, my music pauses. I’ve tried it on my laptop, my phone, and my desktop, but the only thing that helps is going offline, but then it becomes irritating to have to manually download every song before I listen to it. I’ve tried ...

Visitor

About every minute or so, my music pauses. I’ve tried it on my laptop, my phone, and my desktop, but the only thing that helps is going offline, but then it becomes irritating to have to manually dow...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with recent play grid on the home screen (iOS and Desktop app)

DeviceiPhone XROperating SystemWindows 11 My Question or IssueI listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red circle, only recently listened to podcasts. In screenshots from other p...

Casual Listener

Device iPhone XR Operating System Windows 11   My Question or Issue I listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red cir...

AlejaR

Moderator

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Superuser Contribution No internet - Listening to Downloaded Music

PremiumCountryUK and Sailing across the AtlanticDeviceIphone 6sOperating Systemios 15.7 My Question or Issue Hi, can you tell me how many days my downloaded music can be available without an internet connection - I am crossing the Oceans - I have PRE...

Newbie

Premium Country UK  and Sailing across the Atlantic Device Iphone 6s Operating System ios 15.7   My Question or Issue   Hi,   can you tell me how many days my downl...

AlejaR

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

un lien s'affiche dès que je me connecte sur l'application

j'ai changé de forfait (premium à duo) il y a 2 jours et dès que je me connecte sur l'appli spotify avec mon iphone un lien s'affiche pour que j'accepte le spotify duo ce que j'ai déja fait depuis 2 jours. j'ai une image pour illustrer mon propos

Visitor

j'ai changé de forfait (premium à duo) il y a 2 jours et dès que je me connecte sur l'appli spotify avec mon iphone un lien s'affiche pour que j'accepte le spotify duo ce que j'ai déja fait depuis 2...

BabyEcho0_YT

Roadie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different font style on some of my playlists

PlanPremiumCountryUSDeviceiPhone 13 Pro Operating SystemiOS 15.1.1 My Question or IssueOn a couple of my playlists, even ones with emojis with “+” & “=“ signs; I see a weird spaced out text font style which happened yesterday night when I first opene...

Visitor

Plan Premium Country US Device iPhone 13 Pro  Operating System iOS 15.1.1    My Question or Issue On a couple of my playlists, even ones with emojis with “+” & “=“ signs;...

chunnn

Visitor

2106 Views

2 replies

0 likes

font size
font style
iOS
iphone
  • 2106 Views
  • 2 replies
  • 0 likes

Superuser Contribution Trouble with Playlist

I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I just restart/reshuffle it (with the exception that ev...

Casual Listener

I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I ju...

RodneyN

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Skipping to random song

PlanPremiumCountryBrazilDeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueAt ~2 min whenever I’m listening to a song, it puts another song called negative by polochev. I HATE this song and had never heard about it in my life until it st...

Visitor

Plan Premium Country Brazil Device iPhone 8 Plus Operating System iOS 12.1   My Question or Issue At ~2 min whenever I’m listening to a song, it puts another song called negative by po...

NeptuneBlood

Newbie

1522 Views

4 replies

2 likes

bug
random song plays
  • 1522 Views
  • 4 replies
  • 2 likes

Superuser Contribution Recently played has moved

PlanPremium Country DeviceiPhone SE 2020 My Question or IssueHello I noticed recently played has moved to the bottom of the screen. I use this often. Is there a way to have it appear at the top?

Newbie

Plan Premium  Country   Device iPhone SE 2020     My Question or Issue Hello I noticed recently played has moved to the bottom of the screen.   I use this often. &...

MihailY

Moderator

403 Views

1 replies

0 likes

CarPlay recently plyed
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile App Glitches Won't Stop

PlanDuo PremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 16.1.1) My Question or IssueThis started on Thursday, March 9 2023. At first, the app would crash in the middle of listening to a playlist. I would start it up again and the sam...

Casual Listener

Plan Duo Premium Country United States Device (iPhone 13) Operating System (iOS 16.1.1)   My Question or Issue This started on Thursday, March 9 2023. At first, the app would crash in ...

MihailY

Moderator

8918 Views

3 replies

2 likes

iphone
March 2023
mobile app crashes
  • 8918 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify looks different for me than my friends?

PlanFreeDeviceiPhone SE 2nd GenMy Question or Issuehello!I’ve been using Spotify for a number of years on my iPad and Chromebook and it’s worked w/o a hitch. however, I just started using it on my iPhone, and it’s completely different- I can’t add so...

Newbie

Plan Free Device iPhone SE 2nd Gen My Question or Issue hello! I’ve been using Spotify for a number of years on my iPad and Chromebook and it’s worked w/o a hitch. however, I just started using...

Eni

Moderator

1138 Views

1 replies

0 likes

  • 1138 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Other] Reduce loud sounds compatibility with iPhones

On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased despite turning on quiet playback in Spotify’s settin...

Casual Listener

On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased de...

AlejaR

Moderator

584 Views

1 replies

0 likes

iOS
Other
  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inquiry

PlanPremium Why cant i move between songs like I wantIf i add some songs to my queue,Once the song ends I can’t get back to it anymore.

Newbie

Plan Premium   Why cant i move between songs like I want If i add some songs to my queue,Once the song ends I can’t get back to it anymore.

AlejaR

Moderator

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Superuser Contribution Frustration with new IOS update

The new IOS update has so many terrible new features. I really hope some of these things revert or at least have the option to revert because they truly are infuriating. 1). "Liked" songs no longer show when viewing full albums. This is so incredibly...

Regular

The new IOS update has so many terrible new features.  I really hope some of these things revert or at least have the option to revert because they truly are infuriating.   1). "Liked" so...

veganvadim

Regular

590 Views

2 replies

5 likes

  • 590 Views
  • 2 replies
  • 5 likes

Superuser Contribution Spotify keeps playing even if an audio from another app starts playing

Ever since I got the Iphone 13 Pro Max, I noticed this issue. If it is playing in the background and I open another app, say Instagram or TikTok, and play a video there, Spotify keeps playing and the sounds overlap. It’s quite annoying tbh.Is there a...

Visitor

Ever since I got the Iphone 13 Pro Max, I noticed this issue. If it is playing in the background and I open another app, say Instagram or TikTok, and play a video there, Spotify keeps playing and the...

Alex

Spotify Legend

1476 Views

1 replies

0 likes

  • 1476 Views
  • 1 replies
  • 0 likes