Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246713 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131919 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456463 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310011 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryJapan DeviceiPhone 11 Operating SystemiOS 13 My Question or IssueHello, I have a problem with the Lyrics function of Spotify. I am using the Japanese premium version of Spotify which gives me access to the synchronized song lyrics t...
Plan Premium Country Japan Device iPhone 11 Operating System iOS 13 My Question or Issue Hello, I have a problem with the Lyrics function of Spotify. I am using the Japan...
Casual Listener
5587 Views
15 replies
4 likes
Hi everyone, when I play my music (eg in my car) and my wife or kids play music as well on their devices, I can't play my music any more and my Spotify app forces me to play my wife's music! How can we play our own music ?
Hi everyone, when I play my music (eg in my car) and my wife or kids play music as well on their devices, I can't play my music any more and my Spotify app forces me to play my wife's music! How can ...
Visitor
5176 Views
10 replies
0 likes
I have over 1000 songs on my playlist. Suddenly I am only hearing the same songs looping over and over again. About 15 songs or so and it won't play other songs. I took off repeat. I took off autoplay. I was guided by Spotify to remove the app from m...
I have over 1000 songs on my playlist. Suddenly I am only hearing the same songs looping over and over again. About 15 songs or so and it won't play other songs. I took off repeat. I took off autopla...
Newbie
795 Views
1 replies
1 likes
PlanFreeDeviceiPhone 14 So Im on discord calls and Spotify often during work to talk to friends. Before, I could listen to both at the same time and could hear both fine, but suddenly today it started lowering the volume of the podcast/music whenever...
Plan Free Device iPhone 14 So Im on discord calls and Spotify often during work to talk to friends. Before, I could listen to both at the same time and could hear both fine, but suddenly ...
511 Views
0 replies
0 likes
If I am playing my spotify account and my wife then plays her on her phone it cuts mine off or switches to my phone listening to her account. I have the family subscription and we are both registered individually. How can I make it that we can all pl...
If I am playing my spotify account and my wife then plays her on her phone it cuts mine off or switches to my phone listening to her account. I have the family subscription and we are both regi...
Moderator
4423 Views
3 replies
0 likes
DeviceiPhone 12Operating SystemiOS 15.5 My Question or IssueAlbum photos and text become too big when sharing songs on Instagram stories. Clearing and reinstalling Instagram or Spotify does not change. But when I saw other people's Instagram stories,...
Device iPhone 12 Operating System iOS 15.5 My Question or Issue Album photos and text become too big when sharing songs on Instagram stories. Clearing and reinstalling Instagram or Spoti...
Newbie
3889 Views
9 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 16.1 My Question or IssueWhen I press and hold on the dynamic island to bring up my playback controls, the name of the song is covered by the island. It is only a Small UI bug that...
Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 16.1 My Question or Issue When I press and hold on the dynamic island to bring up my playback controls, t...
Newbie
1344 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceiPad Pro 2018Operating SystemiOS 14.2My Question or IssueThe iOS app for Spotify shuffles all content (albums, playlists, etc) by default and I cannot find where to disable this setting. The green play button always has a l...
Plan Premium Country USA Device iPad Pro 2018 Operating System iOS 14.2 My Question or Issue The iOS app for Spotify shuffles all content (albums, playlists, etc) by default and I cannot fin...
Casual Listener
7997 Views
8 replies
4 likes
PlanPremiumCountryCanadaDeviceiPhone 5s - yes it is old, so am I, get over it.Operating SystemiOS 12.5.6Spotify version 8.7.4.1352Enhanced playlist will not work for me since the most recent update. It was working fine up to then. My premium account ...
Plan Premium Country Canada Device iPhone 5s - yes it is old, so am I, get over it. Operating System iOS 12.5.6 Spotify version 8.7.4.1352 Enhanced playlist will not work for me since the ...
Casual Listener
5249 Views
9 replies
0 likes
PlanPremium CountryCanada Device(iPhone Operating System(iOS 16.3 My Question or IssueI go into playlists but I keep noticing that I have to turn shuffle on for every individual setting and I want it to do it automatically. How do I go in and make it...
Plan Premium Country Canada Device (iPhone Operating System (iOS 16.3 My Question or Issue I go into playlists but I keep noticing that I have to turn s...
Spotify Legend
7360 Views
1 replies
5 likes
PlanPremiumCountryTürkiyeDevice(iPhone 11)Operating System(iOS 16.4.1) My Question or Issue
Plan Premium Country Türkiye Device (iPhone 11) Operating System (iOS 16.4.1) My Question or Issue
Moderator
619 Views
1 replies
0 likes
I already watched the official tutorial, and I did all the things that I was supposed to do. I activated the local files and gave permission to the app. But the folder just won't show up when I go to my library. I tried closing and opening the app, b...
I already watched the official tutorial, and I did all the things that I was supposed to do. I activated the local files and gave permission to the app. But the folder just won't show up when I go to...
Spotify Legend
554 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceiPhone xrOperating SystemiOS 16.4.1 My Question or IssueHi! I have a problem. When I play music on spotify, names of songs disappears from lock screen. First it seems normal but then it disappears and won’t come back un...
Plan Premium Country Finland Device iPhone xr Operating System iOS 16.4.1 My Question or Issue Hi! I have a problem. When I play music on spotify, names of songs disappears from lock...
Moderator
1051 Views
6 replies
0 likes
My Question or IssueSpotify Connect does not recognize Sonos devices. I am able to play Spotify from within the Sonos app, but not from Spotify. I can use Pandora and Audible from within their apps onto my Sonos. Talked with both Spotify and Sonos cu...
My Question or Issue Spotify Connect does not recognize Sonos devices. I am able to play Spotify from within the Sonos app, but not from Spotify. I can use Pandora and Audible from within their apps...
Casual Listener
12891 Views
28 replies
5 likes
PlanFreeCountry DeviceiPhone 11Operating System My Question or IssueI am new to the app, and in the first week or so of using it, it would let me play any song I wanted from my liked songs playlist, however now it only lets me play on shuffle. Also, ...
Plan Free Country Device iPhone 11 Operating System My Question or Issue I am new to the app, and in the first week or so of using it, it would let me play any song I w...
Moderator
30222 Views
11 replies
3 likes
Bug/IssueWhen searching within a playlist the first search result (or the only result if applicable) is hidden beneath the search bar. Pulling the results list downward will reveal the hidden search result but it cannot be selected and played while a...
Bug/Issue When searching within a playlist the first search result (or the only result if applicable) is hidden beneath the search bar. Pulling the results list downward will reveal the hidden searc...
Newbie
1754 Views
6 replies
1 likes
I have iphone 11 and I am trying to connect Alexa to spotify, but Alexa tells me I needs a connected accessories to play spotify on this device. I can see that I have successfully added spotify to Alexa and the skill is enabled. any advise ?
I have iphone 11 and I am trying to connect Alexa to spotify, but Alexa tells me I needs a connected accessories to play spotify on this device. I can see that I have successfully added spotify to Al...
Visitor
22979 Views
16 replies
0 likes
PlanPremiumCountry Device(iPhone 13) My Question or Issuemy liked songs are showing downloaded on my library page. But when I click on my liked songs none of them are downloaded. If I log out and log back in all my liked songs are downloaded but as s...
Plan Premium Country Device (iPhone 13) My Question or Issue my liked songs are showing downloaded on my library page. But when I click on my liked songs none of them are downlo...
Moderator
650 Views
1 replies
0 likes
I've got premium, and have used a tower desktop and laptop to upload local files to my Spotify. Apps on my PCs and iPhone are up to date. My iPhone refuses to download the local files I assign to any playlist on my PC. These are the things I've tried...
I've got premium, and have used a tower desktop and laptop to upload local files to my Spotify. Apps on my PCs and iPhone are up to date. My iPhone refuses to download the local files I assign to any...
Casual Listener
53483 Views
30 replies
7 likes
PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 16.4.1 My Question or Issueso these recent days i have issue with spotify that make me totally upset just because can’t add musics to queue by swiping left altough i have upgrade to premium, i actu...
Plan Premium Country Device iPhone 8 Operating System iOS 16.4.1 My Question or Issue so these recent days i have issue with spotify that make me totally upset just because ca...
Spotify Star
730 Views
1 replies
2 likes
