Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30894 Views
  • 13 replies
  • 35 likes
  • 30894 Views
  • 13 replies
  • 35 likes

Restore Recursive "Play" button for Playlist Folders on mobile

The user experience with Spotify on mobile was just greatly reduced. Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how I used to consume my own MP3s before Spotify, and Spotify ca...

  • Newbie
  • The user experience with Spotify on mobile was just greatly reduced.   Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how ...
  • roberttrs999
  • Casual Listener
  • 934 Views
  • 5 replies
  • 10 likes
  • Android
    iOS
    Mobile
  • 934 Views
  • 5 replies
  • 10 likes

Cannot like songs

PlanPremium StudentUSA DeviceiPhone 13 Max ProOperating SystemiOS 16 My Question or IssueI use to be able to Like songs but now it only lets me Add to Playlist and I can't add any songs to my liked playlist. Is there something I need to change to fix...

  • Visitor
  • Plan Premium Student USA   Device iPhone 13 Max Pro Operating System iOS 16   My Question or Issue I use to be able to Like songs but now it only lets me Add to Playlist and I can...
  • jasonbeyers
  • Casual Listener
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Since last update in sep 2022 my spotify does'nt work anymore

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AlejaR
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution 滑开背景播放闪退

每当我点开专辑封面想要添加喜欢或者改变顺序播放时就会闪退PlanPremiumCountry菲律宾Device(iPhone 12 )Operating System(iOS 15) My Question or Issue点开底下一栏就会闪退,今早还更新至最新版本,依旧未解决

  • Regular
  • 每当我点开专辑封面想要添加喜欢或者改变顺序播放时就会闪退 Plan Premium Country 菲律宾 Device (iPhone 12 ) Operating System (iOS 15)   My Question or Issue 点开底下一栏就会闪退,今早还更新至最新版本,依旧未解决  
  • Lyubka
  • Moderator
  • 1079 Views
  • 11 replies
  • 0 likes
  • 1079 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Playback Stopped

The playback on device stops whenever you reopen the app. The playback bar doesn’t show when you get back into the app to restart the music. None of the below information is required. However, the more you provide the easier it will be for us to try ...

  • Casual Listener
  • The playback on device stops whenever you reopen the app. The playback bar doesn’t show when you get back into the app to restart the music.    None of the below information is required...
  • Dian
  • Spotify Legend
  • 348 Views
  • 3 replies
  • 0 likes
  • 348 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recommended songs won’t play

PlanPremiumCountryUSADevice(iPhone 7 Plus)Operating System(iOS 13.5.1) My Issuemy recommended playlist does not work and it’s empty when I click to the song, it’s highlighted and it’s shown to be played but does not play when I click and Does not wor...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 7 Plus) Operating System (iOS 13.5.1)   My Issue my recommended playlist does not work and it’s empty when I click to the song, it’s highlighted...
  • Bruhhhhhhhhhhhhhhh
  • Visitor
  • 6647 Views
  • 5 replies
  • 1 likes
  • recommended
    song won’t play
  • 6647 Views
  • 5 replies
  • 1 likes

Superuser Contribution [iOS] Podcasts queued from New Episodes won’t play

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16.0 My Question or IssuePodcasts added to queue from New Episodes list won’t start playing (stay at 0:00, even if paused/unpaused). Songs added to queue play fine, and podcasts will play if...

  • Newbie
  • Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16.0   My Question or Issue Podcasts added to queue from New Episodes list won’t start playing (stay at 0:00, even if...
  • Eni
  • Moderator
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Play-Fi Speaker Group - Lose audio on one speaker

PlanFree/PremiumCountry USADeviceiPhone 11.4Operating SystemIOS My Question or IssueI use the Klipsch Three speakers. Since a Spotify app update one of my two speakers randomly stops playing audio even thought it remains connected to my WiFi. If I sw...

  • Casual Listener
  • Plan Free/Premium Country  USA Device iPhone 11.4 Operating System IOS   My Question or Issue I use the Klipsch Three speakers. Since a Spotify app update one of my two speakers r...
  • Benben3
  • Newbie
  • 1531 Views
  • 7 replies
  • 1 likes
  • 1531 Views
  • 7 replies
  • 1 likes

Superuser Contribution Problem with Spotify connect on iOS 16 not keeping up with music played on Echo

I often play music with my echo dot and controlling via iPhone through connect.The problem started on my iPhone 14 pro.When Spotify is in the background or the screen is locked, the app gets stuck on one song after it ends. It shows the pause button ...

  • Casual Listener
  • I often play music with my echo dot and controlling via iPhone through connect. The problem started on my iPhone 14 pro. When Spotify is in the background or the screen is locked, the app gets stuc...
  • Vasil
  • Moderator
  • 666 Views
  • 3 replies
  • 1 likes
  • 666 Views
  • 3 replies
  • 1 likes

Superuser Contribution No Download to Apple Watch Button anymore

Premium, United States, iPhone 12 Pro Max ios16.0.2, iWatch SE watch os9.0My Question:After updating the system. There is no Download to Apple Watch button on my iPhone anymore. It used to have this button before I update it.I tried to delete the Spo...

  • Newbie
  • Premium, United States, iPhone 12 Pro Max ios16.0.2, iWatch SE watch os9.0 My Question: After updating the system. There is no Download to Apple Watch button on my iPhone anymore. It...
  • MihailY
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Your Library] Seperate page for artists in your library

When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page. At the moment you can filter your library with filters such as 'playlists' or 'albums', but it would be helpful if the default page was not podcasts...

  • Newbie
  • When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page.   At the moment you can filter your library with filters such as 'playlists' or 'albums', ...
  • Yordan
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • Mobile
    Your Library
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are not playing. -iPhone iOS16 and on Windows 10 since today-

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince today, I see the intereface of Spotify has changed, and now my Podcasts are not shown in the...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since today,...
  • Yordan
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Your Episodes" - Apple Watch

PlanPremium CountryHungary DeviceApple Watch SE Operating SystemWatchOS 8.6 (latest) (Phone: iPhone 13 Pro -iOS 15.5 (latest)) My Question or Issue Your Episodes - Which is the default playlist, provided by Spotify to save Podcast episodes is not wor...

C4923CED-6B36-41FA-9B73-7FC2551633D2.jpeg 0A84836C-C4A3-47F6-A901-EC27C9BC9F4E.jpeg
  • Regular
  • Plan Premium   Country Hungary   Device Apple Watch SE   Operating System WatchOS 8.6 (latest) (Phone: iPhone 13 Pro -iOS 15.5 (latest))   My Question or Issue  ...
  • Robadobdob
  • Roadie
  • 430 Views
  • 5 replies
  • 0 likes
  • 430 Views
  • 5 replies
  • 0 likes

Superuser Contribution hide podcasts on mobile ++ customization for home screen

PlanPremiumCountry DeviceiPhoneOperating SystemiOS My Question or Issue I clicked on a "podcast" (which was really just uploads of songs that the uploader doesn't have rights to) by accident ONE TIME. And now, it keeps showing up on my homepage. When...

  • Newbie
  •   Plan Premium Country   Device iPhone Operating System iOS   My Question or Issue   I clicked on a "podcast" (which was really just uploads of songs that the uploader...
  • Vasil
  • Moderator
  • 523 Views
  • 1 replies
  • 2 likes
  • 523 Views
  • 1 replies
  • 2 likes

Superuser Contribution Specific Songs Refuse to Sync on iPhone 5s

I have been having a hard time syncing some local files on my iPhone5s. I have more than enough storage on my phone and am on the same wifi as my desktop... I am under the limit of synced songs per device, but no matter what I do it will not let me s...

  • Visitor
  • I have been having a hard time syncing some local files on my iPhone5s. I have more than enough storage on my phone and am on the same wifi as my desktop... I am under the limit of synced songs per d...
  • Jeremy
  • Spotify Legend
  • 683 Views
  • 5 replies
  • 0 likes
  • 683 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist selection

All Im trying to do is select specific songs on a playlist my friend sent me of theirs. I have Premium so Im not on a trial or free version. Every time I select a song on their playlist it chooses a random song from that playlist instead. It never al...

  • Visitor
  • All Im trying to do is select specific songs on a playlist my friend sent me of theirs. I have Premium so Im not on a trial or free version. Every time I select a song on their playlist it chooses a ...
  • Robert696
  • Regular
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to scroll to a current playing song from a large playlist?

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2, Spotify 8.5.3.784 My Question or IssueI have a large playlist with more than 600 songs from different language and artists. Whenever I'm listening to a song from this playlist, I have to sc...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2, Spotify 8.5.3.784     My Question or Issue I have a large playlist with more than 600 songs from different lan...
  • SeveNIC8
  • Casual Listener
  • 3878 Views
  • 7 replies
  • 10 likes
  • 3878 Views
  • 7 replies
  • 10 likes

Solved!!Superuser Contribution AirPods + Spotify = Wierd Audio Blip

Trying to get to the bottom of this. So far no luck with support and honestly no idea what I would search for.On my iPhone 13 Pro. When I listen with 1 pod and take out it plays for a moment through the phone speaker. Video shows this with me using f...

  • Music Fan
  • Trying to get to the bottom of this. So far no luck with support and honestly no idea what I would search for. On my iPhone 13 Pro. When I listen with 1 pod and take out it plays for a moment thro...
  • Lyubka
  • Moderator
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle playlists

PlanPremiumCountryUKDeviceiPhone XS MaxOperating SystemiOS 16.0.2 My Question or IssueI am not able to shuffle my Liked Songs playlist anymore. Just had green play button and shuffle symbol but not shuffling the playlist regardless of whether the shu...

  • Visitor
  • Plan Premium Country UK Device iPhone XS Max Operating System iOS 16.0.2   My Question or Issue I am not able to shuffle my Liked Songs playlist anymore. Just had green play button and...
  • AlejaR
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When I open the app again while it’s playing a song it stop playing the song.

Hi my app stops playing the actual song if I open the app on my phone again.monthlyPremiumgermany DeviceiPhone 12Operating SystemiOS 15 My Question or IssueWhat could I do not tap everytime back to my song to continue to hear the song again?

  • Casual Listener
  • Hi my app stops playing the actual song if I open the app on my phone again. monthly Premium germany   Device iPhone 12 Operating System iOS 15   My Question or Issue What could ...
  • Thiefplex
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes