Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37117 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102601 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431237 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299119 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/PremiumCountryUnited KingsomDeviceiPhone 13Operating System(iOS 16) My Question or Issue I heard there was new feature where you could translate lyrics from Italian to English for example on some songs. However, when I go on lyrics the trans...
Plan Free/Premium Country United Kingsom Device iPhone 13 Operating System (iOS 16) My Question or Issue I heard there was new feature where you could translate lyrics from I...
Casual Listener
1935 Views
4 replies
2 likes
Every day, when I open Spotify on my phone, repeat all is disabled. I turn it back on, listen throughout the day, and everything is great. But then tomorrow comes, and it is disabled again. This is incredibly annoying. Please tell me how to fix this.
Every day, when I open Spotify on my phone, repeat all is disabled. I turn it back on, listen throughout the day, and everything is great. But then tomorrow comes, and it is disabled again. This is i...
Visitor
1488 Views
2 replies
2 likes
He intentado descargar la playlist desde ayer y no me deja descargar nada, tengo un teléfono nuevo por lo que el almacenamiento está intacto, la playlist tiene pocas canciones y la calidad está en Normal, he intentado borrar cache, descargar la app d...
He intentado descargar la playlist desde ayer y no me deja descargar nada, tengo un teléfono nuevo por lo que el almacenamiento está intacto, la playlist tiene pocas canciones y la calidad está en No...
Moderator
726 Views
1 replies
0 likes
Hi! After I downloaded the new update (version 8.8.28.416), I stopped being able to see the queue on my iPhone. When I click on Queue above the song that's playing, I'm taken to either Likes Songs or the last playlist I made or played. This isn't hap...
Hi! After I downloaded the new update (version 8.8.28.416), I stopped being able to see the queue on my iPhone. When I click on Queue above the song that's playing, I'm taken to either Likes Songs or...
Moderator
2761 Views
3 replies
0 likes
PlanFree/PremiumCountry Device: iPod shuffle gen 6 I work in a private sector government job and my job Allows us to listen to music but we aren’t allowed anything with Bluetooth or cameras. So I am forced to use my old iPod shuffle. My question is, ...
Plan Free/Premium Country Device: iPod shuffle gen 6 I work in a private sector government job and my job Allows us to listen to music but we aren’t allowed anything with Bluetoot...
Moderator
780 Views
1 replies
0 likes
I can’t find how to sort/reorder songs in a playlist by date added. I’m using the iPhone app.
I can’t find how to sort/reorder songs in a playlist by date added. I’m using the iPhone app.
Moderator
1320 Views
1 replies
0 likes
I accidently added a Playlist into the same playlist and there were double the songs on the playlist so I tried deleting the songs that were on their twice but it ended up deleting the song from the entire playlist. Can you undo all that and bring it...
I accidently added a Playlist into the same playlist and there were double the songs on the playlist so I tried deleting the songs that were on their twice but it ended up deleting the song from the ...
Community Legend
476 Views
1 replies
0 likes
PremiumUSiPhone 7 plus iOS 15 jailbroken i am unable to scroll through any pages such as the settings, artist pages, my playlists, which I can do on all my other devices, I’ve restarted the phone in safe mode to disable the jailbreak and it still doe...
Premium US iPhone 7 plus iOS 15 jailbroken i am unable to scroll through any pages such as the settings, artist pages, my playlists, which I can do on all my other devices, I’ve restarted ...
Moderator
873 Views
1 replies
0 likes
So a few days ago Spotify has issues, one of them being my playlists whenever I would disconnect from wifi would completely undownload. I thought nothing much of it, but the problem is still persisting after many days, many clean reinstalls, followin...
So a few days ago Spotify has issues, one of them being my playlists whenever I would disconnect from wifi would completely undownload. I thought nothing much of it, but the problem is still persisti...
Moderator
3620 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
2550 Views
1 replies
0 likes
Hi - I have gotten zero help w this issue. I updated my iOS on my iPhone 14 pro and when I share songs via text I can’t see any album art or the artist - it’s just a blue player. I don’t pay $15.99 a month for this. Can somebody please fix this issue...
Hi - I have gotten zero help w this issue. I updated my iOS on my iPhone 14 pro and when I share songs via text I can’t see any album art or the artist - it’s just a blue player. I don’t pay $15.99 a...
Spotify Legend
508 Views
1 replies
0 likes
I can't upload my music to spotify.It doesnt shown in library.Can you help me with that?
I can't upload my music to spotify.It doesnt shown in library.Can you help me with that?
Moderator
464 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDevice(iPhone 14 pro)Operating System(iOS 16.4.1) My Question or IssueWith each of the last iOS updates, my local files have been wiped, meaning that I have to resync them every time there is an update. When not at hom...
Plan Premium Country United Kingdom Device (iPhone 14 pro) Operating System (iOS 16.4.1) My Question or Issue With each of the last iOS updates, my local files have been wiped, meani...
Casual Listener
600 Views
2 replies
0 likes
iPhone 14, 16.4.1I’ve had lyrics for a long time, but they’re gone as of today
iPhone 14, 16.4.1 I’ve had lyrics for a long time, but they’re gone as of today
Spotify Legend
696 Views
1 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 11Operating SystemiOS 15.2.1 My Question or IssueI’ve been recently playing an album on repeat and I’ve noticed that after a while it starts only playing three songs from the album. I’ve tried to attach my...
Plan Premium Country United Kingdom Device iPhone 11 Operating System iOS 15.2.1 My Question or Issue I’ve been recently playing an album on repeat and I’ve noticed that after a whil...
Moderator
4720 Views
14 replies
5 likes
I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to song 100 I can scroll down no more.I have tried making ...
I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to s...
Moderator
782 Views
3 replies
0 likes
Whenever I am listening to a podcast, when it is finished Spotify will play another one automatically. Usually it will pick one of the podcasts I have listened to before. But there is a podcast that I listened to a few times but don’t want to listen ...
Whenever I am listening to a podcast, when it is finished Spotify will play another one automatically. Usually it will pick one of the podcasts I have listened to before. But there is a podcas...
Spotify Legend
509 Views
1 replies
0 likes
Free/Premium - PremiumCountry - UK Device - iPhone 8 PlusOperating System - iOS 13.2 My Question or Issue Hi all, Apologies if this query has already been raised and answered, but I couldn't find anything on the Forum. I regularly listen to Spotify i...
Free/Premium - Premium Country - UK Device - iPhone 8 Plus Operating System - iOS 13.2 My Question or Issue Hi all, Apologies if this query has already b...
Spotify Star
9676 Views
10 replies
6 likes
PlanPremiumCountryTurkeyDeviceiPhone 11 Apple Watch Series 7 Operating SystemiOS 16.4.1watchOS 9.4My Question or IssueI try download playlists to my Apple Watch but some spesific songs don’t get downloaded. I connected to Apple Support, they made me ...
Plan Premium Country Turkey Device iPhone 11 Apple Watch Series 7 Operating System iOS 16.4.1 watchOS 9.4 My Question or Issue I try download playlists to my Apple Watch but so...
Moderator
732 Views
1 replies
0 likes
months. Indeed, the application automatically selects the "Smart Shuffle" playback, even if I unselect it, it systematically reappears when I quit and reopen my "my liked tracks" playlist (or if I quit the application). The problem does not seem seri...
months. Indeed, the application automatically selects the "Smart Shuffle" playback, even if I unselect it, it systematically reappears when I quit and reopen my "my liked tracks" playlist (or if I qu...
Moderator
914 Views
5 replies
0 likes
