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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30714 Views

40 replies

9 likes

  • 30714 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95435 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293862 Views

60 replies

15 likes

  • 293862 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123772 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Error bug

Plan/Premium Country , NL Device(iPhone 14 max pro. Operating System(iOS 16 My Question or Issue spotify keep shut down after profile > account. It keeps bugging and shuts completely down after trying. Please fix this bug. Can’t see account informati...

Visitor

Plan /Premium  Country , NL   Device (iPhone 14 max pro.  Operating System (iOS 16   My Question or Issue   spotify keep shut down after  profile > accoun...

MihailY

Moderator

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle play not working on iOS or Mobile

For a little over a month now, I have encountered an issue with shuffle playing my music where it will fail to load any music ahead or behind the expected queue, you cannot select a different song, see what any of the covers look like, and the only w...

Visitor

For a little over a month now, I have encountered an issue with shuffle playing my music where it will fail to load any music ahead or behind the expected queue, you cannot select a different song, s...

Vasil

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I use a Swedish Spotify premium account as usual in Russia?

Is it still possible to use a foreign Spotify premium account to listen to music as usual when traveling to Russia?

Visitor

Is it still possible to use a foreign Spotify premium account to listen to music as usual when traveling to Russia?

Vasil

Moderator

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Constant issues when connected to Alexa Echo

PlanPremiumCountryUSDeviceiPhone 12 Pro My Question or Issue Spotify has constant issues for me when connected to Alexa. The newest one being it will play one or two songs from a playlist and then go back to song 1 again.Lyrics don’t sync up when pla...

Newbie

  Plan Premium Country US Device iPhone 12 Pro   My Question or Issue   Spotify has constant issues for me when connected to Alexa. The newest one being it will play one or t...

DJTROUT666

Newbie

1142 Views

2 replies

3 likes

  • 1142 Views
  • 2 replies
  • 3 likes

Superuser Contribution Lyric translation not working

PlanFree/PremiumCountryUnited KingsomDeviceiPhone 13Operating System(iOS 16) My Question or Issue I heard there was new feature where you could translate lyrics from Italian to English for example on some songs. However, when I go on lyrics the trans...

Newbie

Plan Free/Premium Country United Kingsom Device iPhone 13 Operating System (iOS 16)   My Question or Issue   I heard there was new feature where you could translate lyrics from I...

IL-State

Casual Listener

1856 Views

4 replies

2 likes

  • 1856 Views
  • 4 replies
  • 2 likes

Superuser Contribution Repeat all is being disabled (turned off) daily.

Every day, when I open Spotify on my phone, repeat all is disabled. I turn it back on, listen throughout the day, and everything is great. But then tomorrow comes, and it is disabled again. This is incredibly annoying. Please tell me how to fix this.

Regular

Every day, when I open Spotify on my phone, repeat all is disabled. I turn it back on, listen throughout the day, and everything is great. But then tomorrow comes, and it is disabled again. This is i...

SylSaunter

Visitor

1463 Views

2 replies

2 likes

  • 1463 Views
  • 2 replies
  • 2 likes

Superuser Contribution La playlist no se comienza a descargar

He intentado descargar la playlist desde ayer y no me deja descargar nada, tengo un teléfono nuevo por lo que el almacenamiento está intacto, la playlist tiene pocas canciones y la calidad está en Normal, he intentado borrar cache, descargar la app d...

Visitor

He intentado descargar la playlist desde ayer y no me deja descargar nada, tengo un teléfono nuevo por lo que el almacenamiento está intacto, la playlist tiene pocas canciones y la calidad está en No...

AlejaR

Moderator

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
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Superuser Contribution Can't see Queue on iPhone after update

Hi! After I downloaded the new update (version 8.8.28.416), I stopped being able to see the queue on my iPhone. When I click on Queue above the song that's playing, I'm taken to either Likes Songs or the last playlist I made or played. This isn't hap...

Casual Listener

Hi! After I downloaded the new update (version 8.8.28.416), I stopped being able to see the queue on my iPhone. When I click on Queue above the song that's playing, I'm taken to either Likes Songs or...

Eni

Moderator

2734 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Songs downloaded from Spotify changing version when added to iTunes

PlanFree/PremiumCountry Device: iPod shuffle gen 6 I work in a private sector government job and my job Allows us to listen to music but we aren’t allowed anything with Bluetooth or cameras. So I am forced to use my old iPod shuffle. My question is, ...

Visitor

Plan Free/Premium Country   Device: iPod shuffle gen 6   I work in a private sector government job and my job Allows us to listen to music but we aren’t allowed anything with Bluetoot...

MihailY

Moderator

649 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Recovering a playlist

I accidently added a Playlist into the same playlist and there were double the songs on the playlist so I tried deleting the songs that were on their twice but it ended up deleting the song from the entire playlist. Can you undo all that and bring it...

Visitor

I accidently added a Playlist into the same playlist and there were double the songs on the playlist so I tried deleting the songs that were on their twice but it ended up deleting the song from the ...

ThisCommunitySucks

Community Legend

450 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution [iOS] unable to scroll down any pages

PremiumUSiPhone 7 plus iOS 15 jailbroken i am unable to scroll through any pages such as the settings, artist pages, my playlists, which I can do on all my other devices, I’ve restarted the phone in safe mode to disable the jailbreak and it still doe...

Visitor

Premium US iPhone 7 plus iOS 15 jailbroken   i am unable to scroll through any pages such as the settings, artist pages, my playlists, which I can do on all my other devices, I’ve restarted ...

Joan

Moderator

852 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify Undownloading my songs

So a few days ago Spotify has issues, one of them being my playlists whenever I would disconnect from wifi would completely undownload. I thought nothing much of it, but the problem is still persisting after many days, many clean reinstalls, followin...

Casual Listener

So a few days ago Spotify has issues, one of them being my playlists whenever I would disconnect from wifi would completely undownload. I thought nothing much of it, but the problem is still persisti...

Eni

Moderator

3534 Views

6 replies

0 likes

  • 3534 Views
  • 6 replies
  • 0 likes

how can download Spotify on I phone 6

PlanFree/PremiumCountry Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 12, Android Oreo, Windows 10,etc.)   My Question or Issue  

BabyEcho0_YT

Roadie

2506 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Updated my iOS and I cannot see album artwork

Hi - I have gotten zero help w this issue. I updated my iOS on my iPhone 14 pro and when I share songs via text I can’t see any album art or the artist - it’s just a blue player. I don’t pay $15.99 a month for this. Can somebody please fix this issue...

Visitor

Hi - I have gotten zero help w this issue. I updated my iOS on my iPhone 14 pro and when I share songs via text I can’t see any album art or the artist - it’s just a blue player. I don’t pay $15.99 a...

Alex

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updates deleting local files

PlanPremiumCountryUnited KingdomDevice(iPhone 14 pro)Operating System(iOS 16.4.1) My Question or IssueWith each of the last iOS updates, my local files have been wiped, meaning that I have to resync them every time there is an update. When not at hom...

Casual Listener

Plan Premium Country United Kingdom Device (iPhone 14 pro) Operating System (iOS 16.4.1)   My Question or Issue With each of the last iOS updates, my local files have been wiped, meani...

cptjamesmartin

Casual Listener

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics gone

iPhone 14, 16.4.1I’ve had lyrics for a long time, but they’re gone as of today

Visitor

iPhone 14, 16.4.1 I’ve had lyrics for a long time, but they’re gone as of today

Alex

Spotify Legend

679 Views

1 replies

1 likes

  • 679 Views
  • 1 replies
  • 1 likes

Superuser Contribution Album is repeating only three songs (shuffle not on)

PlanPremiumCountryUnited KingdomDeviceiPhone 11Operating SystemiOS 15.2.1 My Question or IssueI’ve been recently playing an album on repeat and I’ve noticed that after a while it starts only playing three songs from the album. I’ve tried to attach my...

Music Fan

Plan Premium Country United Kingdom Device iPhone 11 Operating System iOS 15.2.1   My Question or Issue I’ve been recently playing an album on repeat and I’ve noticed that after a whil...

Eni

Moderator

4641 Views

14 replies

5 likes

  • 4641 Views
  • 14 replies
  • 5 likes

Superuser Contribution Spotify app on AppleTV wont scroll down past song 100

I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to song 100 I can scroll down no more.I have tried making ...

Casual Listener

I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to s...

OscarDC

Moderator

762 Views

3 replies

0 likes

  • 762 Views
  • 3 replies
  • 0 likes