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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37129 Views

41 replies

10 likes

  • 37129 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102635 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299136 Views

61 replies

16 likes

  • 299136 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125828 Views

19 replies

38 likes

  • 125828 Views
  • 19 replies
  • 38 likes

Spotify Premium subscription

Hi! I’m from Quebec, I have an IPhone 11im trying to subscribe to Spotify premium but each time a message tell me that I’m not available for this type of subscription. It work with none of them. How can I subscribe to it? Do they have a phone number ...

Visitor

Hi! I’m from Quebec, I have an IPhone 11 im trying to subscribe to Spotify premium but each time a message tell me that I’m not available for this type of subscription.  It work with none of t...

Billy-J

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iPhone] App keeps crashing

PlanPremiumCountryUnited KingdomDevice(iPhone X)Operating System(iOS 15.2.1) My Question or IssueWhenever I open the spotify app on my iphone, it crashes within seconds of opening if my phone is connected to the internet or set to online but it works...

Casual Listener

  Plan Premium Country United Kingdom Device (iPhone X) Operating System (iOS 15.2.1)   My Question or Issue Whenever I open the spotify app on my iphone, it crashes within secon...

user-removed

Not applicable

7264 Views

26 replies

1 likes

  • 7264 Views
  • 26 replies
  • 1 likes

Solved!!Superuser Contribution Downloaded songs show pending download and preventing play when streaming signal low

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 16.0.2My Question or IssueTldr; on app start my downloaded songs show as pending download (grey arrow) until I restart app on airplane mode, at which point they immediately have green arrows and ...

Casual Listener

Plan Premium Country UK Device iPhone 13 Operating System iOS 16.0.2 My Question or Issue Tldr; on app start my downloaded songs show as pending download (grey arrow) until I restart app o...

Tinkerbell3

Casual Listener

1052 Views

2 replies

0 likes

  • 1052 Views
  • 2 replies
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Superuser Contribution Filter option in Your Library

When going to Your Library section of the iOS app, filtering selection isn't remembered when the app is closed and reopened. For example, upon opening the app, I go to You Library and would expect my previous option, the 'Playlists' filter, to still ...

Roadie

When going to Your Library section of the iOS app, filtering selection isn't remembered when the app is closed and reopened.   For example, upon opening the app, I go to You Library and would ...

Jenjam

Roadie

686 Views

2 replies

1 likes

  • 686 Views
  • 2 replies
  • 1 likes

Superuser Contribution Queues Wrong Songs

Whenever I swipe to queue it either doesn’t swipe or queues the wrong song. Plz Help

Newbie

Whenever I swipe to queue it either doesn’t swipe or queues the wrong song. Plz Help🙏      

AlejaR

Moderator

1196 Views

3 replies

3 likes

  • 1196 Views
  • 3 replies
  • 3 likes

Superuser Contribution Playlist search bar picking song doesn’t work

I have a playlist on Spotify everything works perfectly but when I search a song on my Spotify playlist it doesn’t play I also have premium When I search a song I wanna listen to its freeze nothing happens

Visitor

I have a playlist on Spotify everything works perfectly but when I search a song on my Spotify playlist it doesn’t play I also have premium When I search a song I wanna listen to its freeze nothing h...

Joan

Moderator

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution random songs being queued

Since yesterday i've been trying to queue songs from my playlist on mobile, but it will queue a completely random, different song from my playlist instead, usually one of the top songs from my playlist. I've logged in and out and I've deleted and dow...

Newbie

Since yesterday i've been trying to queue songs from my playlist on mobile, but it will queue a completely random, different song from my playlist instead, usually one of the top songs from my playli...

AngeloSD

Casual Listener

3324 Views

9 replies

11 likes

bug
  • 3324 Views
  • 9 replies
  • 11 likes

Superuser Contribution Next from: “song” in Search

Premium, iOS, version 8.8.14.607My Question or IssueFor no apparent reason, at the end of my queue the app adds the last song i searched for, and there is absolutely no way to get rid of it when it shows up. This even happens if im actively listening...

Newbie

Premium, iOS, version 8.8.14.607 My Question or Issue For no apparent reason, at the end of my queue the app adds the last song i searched for, and there is absolutely no way to get rid of it ...

MihailY

Moderator

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant play or delete songs from search within a playlist

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 16.3 My Question or IssuePlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 16.3 My Question or Issuewhen using the search bar at the top of a playlist, touching the three dots to the side ...

Casual Listener

Plan Premium Country USA Device iPhone 13 Operating System iOS 16.3   My Question or Issue Plan Premium Country USA Device iPhone 13 Operating System iOS 16.3   My Questi...

Joan

Moderator

675 Views

1 replies

1 likes

iOS
Mobile
no response
queue
Search
  • 675 Views
  • 1 replies
  • 1 likes

Solved!! Sound Quality bad when using Fiio BTR5 2021

PlanPremiumDeviceiPad mini (6. Gen)Operating SystemiOs 15.5My Question or IssueWhen using the Fiio BTR5 on the iPad, the sound has some kind of echo and sounds distant. Plus it sounds a bit distorted. Youtube or other sound sources sound normal. On m...

Casual Listener

Plan Premium Device iPad mini (6. Gen) Operating System iOs 15.5 My Question or Issue When using the Fiio BTR5 on the iPad, the sound has some kind of echo and sounds distant. Plus it sounds a...

Som09mer

Casual Listener

1344 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution When swiping to add songs to queue the wrong songs are added

PlanPremiumCountry: US DeviceiPhone 12Operating SystemiOS 16.4.1 My Question or Issuewhenever I add any songs into the queue by swiping on them to the right, the wrong song is added from the playlist. Some songs cannot be swiped on to add to the queu...

Visitor

  Plan Premium Country: US   Device iPhone 12 Operating System iOS 16.4.1   My Question or Issue whenever I add any songs into the queue by swiping on them to the right, the...

dallasdud

Visitor

631 Views

1 replies

2 likes

  • 631 Views
  • 1 replies
  • 2 likes

Queue isn't working well and may be bugged

Plan:PremiumCountry:US DeviceiPhone XR My Question or IssueI was having issues with my queue system as some songs I try to add to the queue won't let me do so. For the songs that let me do queue, the song changed in the queue to a song I didn't want ...

Visitor

Plan: Premium Country: US   Device iPhone XR   My Question or Issue I was having issues with my queue system as some songs I try to add to the queue won't let me do so. For the son...

Prague

Community Legend

521 Views

1 replies

5 likes

  • 521 Views
  • 1 replies
  • 5 likes

Superuser Contribution Imposible reproducir archivos locales en iPhone (¡pero si en Android!)

PlanPremiumCountryEspaña DeviceiPhone 12 mini 128 GbOperating SystemiOS 16.4.1, Windows 10 My Question or IssueEstoy intentado reproducir archivos locales de mi PC (Windows 10) desde el iPhone y es imposible. Tengo la configuración tal y como se requ...

Casual Listener

Plan Premium Country España  Device iPhone 12 mini 128 Gb Operating System iOS 16.4.1, Windows 10   My Question or Issue Estoy intentado reproducir archivos locales de mi PC (Wind...

AlejaR

Moderator

726 Views

3 replies

0 likes

(iOS)
archivoslocales
  • 726 Views
  • 3 replies
  • 0 likes

Superuser Contribution Album tracks not playing in sequence

Regardless of whether "shuffle" is on or not, I cannot play album tracks in sequence. Anyone know why?

Newbie

Regardless of whether "shuffle" is on or not, I cannot play album tracks in sequence.  Anyone know why?

OscarDC

Moderator

2089 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Switching devices on iOS and iPadOS doesn’t work most times

Since some days ago, can’t pinpoint any specific app update, the Spotify app doesn’t work smoothly anymore when switching devices. I have a Yamaha soundbar in the living room, an Echo Dot in the bedroom and a Bose SoundTouch in the home office and I’...

Gig Goer

Since some days ago, can’t pinpoint any specific app update, the Spotify app doesn’t work smoothly anymore when switching devices. I have a Yamaha soundbar in the living room, an Echo Dot in the bedr...

gioprimus

Gig Goer

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error bug

Plan/Premium Country , NL Device(iPhone 14 max pro. Operating System(iOS 16 My Question or Issue spotify keep shut down after profile > account. It keeps bugging and shuts completely down after trying. Please fix this bug. Can’t see account informati...

Visitor

Plan /Premium  Country , NL   Device (iPhone 14 max pro.  Operating System (iOS 16   My Question or Issue   spotify keep shut down after  profile > accoun...

MihailY

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle play not working on iOS or Mobile

For a little over a month now, I have encountered an issue with shuffle playing my music where it will fail to load any music ahead or behind the expected queue, you cannot select a different song, see what any of the covers look like, and the only w...

Visitor

For a little over a month now, I have encountered an issue with shuffle playing my music where it will fail to load any music ahead or behind the expected queue, you cannot select a different song, s...

Vasil

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I use a Swedish Spotify premium account as usual in Russia?

Is it still possible to use a foreign Spotify premium account to listen to music as usual when traveling to Russia?

Visitor

Is it still possible to use a foreign Spotify premium account to listen to music as usual when traveling to Russia?

Vasil

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Constant issues when connected to Alexa Echo

PlanPremiumCountryUSDeviceiPhone 12 Pro My Question or Issue Spotify has constant issues for me when connected to Alexa. The newest one being it will play one or two songs from a playlist and then go back to song 1 again.Lyrics don’t sync up when pla...

Newbie

  Plan Premium Country US Device iPhone 12 Pro   My Question or Issue   Spotify has constant issues for me when connected to Alexa. The newest one being it will play one or t...

DJTROUT666

Newbie

1185 Views

2 replies

3 likes

  • 1185 Views
  • 2 replies
  • 3 likes