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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43494 Views

43 replies

10 likes

  • 43494 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109167 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1647 Views

0 replies

0 likes

iOS
  • 1647 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301940 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127846 Views

19 replies

38 likes

  • 127846 Views
  • 19 replies
  • 38 likes

Some of my downloaded music wont play offline

PlanPremiumCountryAustraliaDeviceiPhone 14 Pro Max Operating SystemiOS 16.4.1(a) My Question or IssueSo I have a lottt of music downloaded and usually listening offline works perfectly fine, but now if im offline I can’t listen to selected artists (y...

Newbie

Plan Premium Country Australia Device iPhone 14 Pro Max  Operating System iOS 16.4.1(a)   My Question or Issue So I have a lottt of music downloaded and usually listening offline ...

OneByBoo

Roadie

728 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Jumping back to the top

PlanPremiumCountryUK DeviceiPhone X Operating SystemiOS 15.5 App Version 8.7.46.1678 I updated the app today and every time I scroll down and press and album or playlist when I go back it jumps to the top of the main page. Example I scrolled down to ...

Music Fan

Plan Premium Country UK   Device iPhone X   Operating System iOS 15.5   App Version  8.7.46.1678   I updated the app today and every time I scroll down and pr...

Emman25

Visitor

12183 Views

32 replies

0 likes

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Superuser Contribution Luis

Me dice que alcance el límite de dispositivos y no puedo descargar música

Newbie

Me dice que alcance el límite de dispositivos y no puedo descargar música 😕 

Eni

Moderator

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution music is not playing offline

Hi there, unfortunately, the songs that I liked and downloaded on my device do not turn on offline. I don't know why this is happening given that I have a student premium subscription. Please tell me what to do.

Visitor

Hi there, unfortunately, the songs that I liked and downloaded on my device do not turn on offline. I don't know why this is happening given that I have a student premium subscription. Please tell me...

Eni

Moderator

653 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Playlists Songs Won’t Download

over the last few weeks, none of my playlist songs will download. When I open any playlist, the download arrow icon just spins and spins. I have tried all the suggested troubleshooting steps (clear cache, update app, clear downloads, uninstall and re...

Casual Listener

over the last few weeks, none of my playlist songs will download.  When I open any playlist, the download arrow icon just spins and spins.    I have tried all the suggested troublesho...

MihailY

Moderator

482 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify still playing on phone as well as speaker

PlanPremiumCountryUKDeviceiPhone 13 proOperating SystemiOS iOS 16.4.1 (20E252) My Question or IssueAbout two weeks ago when I try to transfer playback from my phone to a remote speaker (Amazon Echo) it plays on on the remote device but still plays on...

Newbie

Plan Premium Country UK Device iPhone 13 pro Operating System iOS iOS 16.4.1 (20E252)   My Question or Issue About two weeks ago when I try to transfer playback from my phone to a...

OscarDC

Moderator

671 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Displaying wrong Artist Bio under new feature

My Question or IssueWhy is everyone’s artist bio preview Taylor Swift’s? Taylor Swift‘s Artist Bio is provided under new artist bio preview feature when on the currently playing song page (see attached screenshots).This occurs even though the artist ...

Newbie

My Question or Issue Why is everyone’s artist bio preview Taylor Swift’s?   Taylor Swift‘s Artist Bio is provided under new artist bio preview feature when on the currently playing song page...

Dian

Spotify Legend

518 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution “Hide” button not working

I don’t really like Katy Perry’s newer songs so I tried to hide one of them when it started to play when I was listening to my “Suggested Songs” playlist. I included a video where I try pressing on the button multiple times to no avail. Is it possibl...

Casual Listener

I don’t really like Katy Perry’s newer songs so I tried to hide one of them when it started to play when I was listening to my “Suggested Songs” playlist. I included a video where I try pressing on t...

Alex

Spotify Legend

1755 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Lyrics close by themselves

Whenever I click on the lyrics to expand them, they close by themselves and exit out of the song that is currently playing. This only seems to happen when I am scrolling and then click the lyrics. (Video attached) It does not happen when I do not scr...

Casual Listener

Whenever I click on the lyrics to expand them, they close by themselves and exit out of the song that is currently playing. This only seems to happen when I am scrolling and then click the lyrics. (V...

Dian

Spotify Legend

654 Views

3 replies

0 likes

iOS
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  • 3 replies
  • 0 likes

Bring back quickly “liking” a song from the actions menu

In the iOS app, it was possible to “like” a song from the kabab menu, but now you’ve introduced an additional click by having to select “add to playlist”, then select liked songs. Please bring back the quick action of liking a song from the menu. It’...

Casual Listener

In the iOS app, it was possible to “like” a song from the kabab menu, but now you’ve introduced an additional click by having to select “add to playlist”, then select liked songs. Please bring back t...

OscarDC

Moderator

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

I hate suggested tracks. How do I get rid of them?

Whenever I'm listening to an artist's album on Spotify that I've never heard before, I get super excited -- especially when it just comes out. Yet for some reason, all of these annoying suggested tracks get in the way. In fact, it's gotten so frustra...

Newbie

Whenever I'm listening to an artist's album on Spotify that I've never heard before, I get super excited -- especially when it just comes out. Yet for some reason, all of these annoying suggested tra...

Dud950

Regular

708 Views

1 replies

1 likes

Help
  • 708 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing queue being changed automatically after pause/play action

Hi,I'm using Spotify 3.3.0 on iOS 8.3, iPhone.I recentlly found that the playing queue would be changed automatically when I pause then play again on iPhone.It seems like if you pause then play again, some how the way you play an album will be change...

Casual Listener

Hi, I'm using Spotify 3.3.0 on iOS 8.3, iPhone. I recentlly found that the playing queue would be changed automatically when I pause then play again on iPhone. It seems like if you pause then...

MihailY

Moderator

805 Views

2 replies

2 likes

  • 805 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution iOS app loading indefinetly - no access to music

PlanPremiumDeviceiPhone 14Operating SystemiOS 16.4.1 but already had the issue on the earlier version tooMy Question or IssueImpossible to use the app and listen to music since Friday 21st April. When I open the app i arrive to the home page (which d...

Casual Listener

Plan Premium Device iPhone 14 Operating System iOS 16.4.1 but already had the issue on the earlier version too My Question or Issue Impossible to use the app and listen to music since Friday...

O_neeey

Casual Listener

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast’s New Episodes only reaches so far back

PlanPremiumCountryUkDeviceiPhone 13 ProOperating SystemiOS 16.4.1 My Question or IssueSince a week ago or so, I can only scroll less than a day’s worth of podcast releases in the New Episodes playlist before I reach the end of the list.

Casual Listener

Plan Premium Country Uk Device iPhone 13 Pro Operating System iOS 16.4.1   My Question or Issue Since a week ago or so, I can only scroll less than a day’s worth of podcast releases in...

MihailY

Moderator

1420 Views

8 replies

1 likes

  • 1420 Views
  • 8 replies
  • 1 likes

Superuser Contribution Stuck on downloaded music

PlanForward /PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Forward /Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nb...

AlejaR

Moderator

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicates

PlanPremiumCountryukDevice(iPhone seOperating System(iOS 10My Question or IssueSpotify no longer notifys me when i'm about to add a duplicate song to a playlist- and I mean literlaly the same, from the same album etc. When I go to delete the duplicat...

Visitor

Plan Premium Country uk Device (iPhone se Operating System (iOS 10 My Question or Issue Spotify no longer notifys me when i'm about to add a duplicate song to a playlist- and I mean literlal...

AlejaR

Moderator

871 Views

1 replies

1 likes

  • 871 Views
  • 1 replies
  • 1 likes

A capa da minha playlist não atualiza!

Alterei a foto da cala de uma playlist, confirmei e tudo parecia certo. Porém a antiga foto permanece aparecendo.no meu perfil na área das playlists públicas a nova foto aparece na miniatura, mas assim que eu entro, surge a antiga!

Casual Listener

Alterei a foto da cala de uma playlist, confirmei e tudo parecia certo. Porém a antiga foto permanece aparecendo. no meu perfil na área das playlists públicas a nova foto aparece na miniatura, mas a...

Bittencourt

Spotify Star

4617 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Playlist custom sorting bug

PlanPremiumCountryItalyDeviceiPhone 13 ProOperating SystemiOS 16.4.1Spotify version: 8.8.32.533 My Question or Issuewhen I go to sort tracks in a playlist, the list automatically scrolls upwards for each track I moveI have also reinstalled Spotify, l...

Music Fan

Plan Premium Country Italy Device iPhone 13 Pro Operating System iOS 16.4.1 Spotify version: 8.8.32.533   My Question or Issue when I go to sort tracks in a playlist, the list automat...

Lyubka

Moderator

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
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Superuser Contribution cannot see last track while playing a song ios app

When I am currently playing a song, and then I want to add the last song to the queue it's not visible because of the popover of the current playing song so the scroll view is getting cut off.

Newbie

When I am currently playing a song, and then I want to add the last song to the queue it's not visible because of the popover of the current playing song so the scroll view is getting cut off.

MihailY

Moderator

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not showing up in Recently Played

I just played an EP, and realised none of the songs are showing up in Recently Played. What's going on - why aren't any of the songs showing up? There are so many bugs all the time with Spotify, it's quite ridiculous!

Roadie

I just played an EP, and realised none of the songs are showing up in Recently Played.   What's going on - why aren't any of the songs showing up?   There are so many bugs all the ...

maxartist23

Roadie

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes