Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47812 Views
15 replies
36 likes

47812 Views
15 replies
36 likes

Solved!! Can't Clear Play Queue (IPad)

I'm on an iPad Air running IOS 8, and today I encountered a problem with the play queue. I accidentally added an entire playlist to it, and now no matter how many times I close and reopen the app, it won't clear the que. If I play songs from a differ...

Red_Fox
Casual Listener
I'm on an iPad Air running IOS 8, and today I encountered a problem with the play queue. I accidentally added an entire playlist to it, and now no matter how many times I close and reopen the app, it...
2015-12-03 4:59:42 AM
2022-12-15 10:26:01 AM
QueueSolve
Visitor
12608 Views
9 replies
2 likes

12608 Views
9 replies
2 likes

Superuser Contribution No bass / Lower audio level via wireless apple carplay on new 2023 subaru

Hi, as the title states I have a 23 Subaru that has wireless carplay.When I start the car it automatically launches carplay and plays spotify but the sound playing through the speakers has almost no bass even when equalizer and loudness settings are ...

New user
Visitor
Hi, as the title states I have a 23 Subaru that has wireless carplay. When I start the car it automatically launches carplay and plays spotify but the sound playing through the speakers has almost n...
2022-12-13 6:50:12 PM
2022-12-15 8:53:52 AM
MihailY
Moderator
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Superuser Contribution Shuffle all songs

PlanPremiumCountryMalaysiaDeviceiPhone XOperating SystemiOS 12.3.1 My Question or IssueHow to play all of my downloaded songs? I used to shuffle all of my songs with the previous version. Now, with updated version I can’t shuffle all of them. Also, I...

aizzat3
Casual Listener
Plan Premium Country Malaysia Device iPhone X Operating System iOS 12.3.1 My Question or Issue How to play all of my downloaded songs? I used to shuffle all of my songs with the prev...
2019-06-26 3:23:57 PM
2022-12-15 2:30:42 AM
Deny777
Newbie
39721 Views
21 replies
29 likes

39721 Views
21 replies
29 likes

Superuser Contribution IOS App crashes when using bluetooth

Plan: PremiumCountry: USA DeviceXOperating System14.7.1 My Question or IssueJust started today. 01/10/2021. When listening to music using bluetooth to my headphones sony wh-1000x M3 the app will completely crash. This happens shortly after I click th...

1236853399
Casual Listener
Plan: Premium Country: USA Device X Operating System 14.7.1 My Question or Issue Just started today. 01/10/2021. When listening to music using bluetooth to my headphones sony w...
2021-10-01 9:08:12 PM
2022-12-14 4:58:20 PM
MihailY
Moderator
1052 Views
4 replies
0 likes

1052 Views
4 replies
0 likes

Superuser Contribution auto mix not working if crossfade is enabled

As of Spotify 8.7.90 on iOS, having “Automix” and “Crossfade” enabled (to 12s) now prevents albums not to Automix anymore.If I change the Crossfade slider all the way to 0s/ Off, the albums successfully Automix.In previous versions of Spotify on my i...

thespaceman9000
Casual Listener
As of Spotify 8.7.90 on iOS, having “Automix” and “Crossfade” enabled (to 12s) now prevents albums not to Automix anymore. If I change the Crossfade slider all the way to 0s/ Off, the albums succe...
2022-12-13 12:07:58 AM
2022-12-14 12:44:39 PM
Yordan
Moderator
2588 Views
1 replies
0 likes

2588 Views
1 replies
0 likes

Superuser Contribution Major issues with the app and most used playlist.

I am only having issues with one specific playlist. If I put a song on repeat and listen to it a few times, when I turn repeat off and the song finished the playlist stops playing music entirely. But next to the name it will show the lines indicating...

ollti
Visitor
I am only having issues with one specific playlist. If I put a song on repeat and listen to it a few times, when I turn repeat off and the song finished the playlist stops playing music entirely. Bu...
2022-12-12 11:38:01 PM
2022-12-14 10:46:13 AM
Vasil
Moderator
157 Views
1 replies
0 likes

157 Views
1 replies
0 likes

Superuser Contribution After restart begins at the top of the playlist

When I start Spotify it first continues with the song which was playing when closing the app. But then starts at the top of the playlist. And my partner has the same issue.

New user
Visitor
When I start Spotify it first continues with the song which was playing when closing the app. But then starts at the top of the playlist. And my partner has the same issue.
2022-12-12 6:22:17 PM
2022-12-14 10:06:40 AM
Dian
Spotify Legend
203 Views
1 replies
2 likes

203 Views
1 replies
2 likes

[iOS] Add the queue button back to now playing screen

In the bottom right corner this button has been replaced by a share button. Why

DanielOC5
Visitor
In the bottom right corner this button has been replaced by a share button. Why
2022-08-23 12:38:57 AM
2022-12-14 10:05:46 AM
harpr
Newbie
1168 Views
7 replies
9 likes

1168 Views
7 replies
9 likes

Spotify not playing on iOS app

Spotify won't play music from iOS app. seemingly no reason for this as I have memory left on device, and updated software. Tried clearing cache data, and restarting device. Songs will say they are playing but will not move past 0:00 on the sing progr...

New user
Visitor
Spotify won't play music from iOS app. seemingly no reason for this as I have memory left on device, and updated software. Tried clearing cache data, and restarting device. Songs will say they are pl...
2022-12-13 6:38:06 PM
2022-12-13 8:09:16 PM
Billy-J
Spotify Star
253 Views
1 replies
0 likes

253 Views
1 replies
0 likes

Superuser Contribution Music stops playing after one song

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemIOS 16.1.2 My Question or Issueafter I close the app and open it again later after one song plays everything stops working. After I close the app and open it later one song plays from my playlis...

Loganattor
Newbie
Plan Premium Country USA Device iPhone 12 Pro Operating System IOS 16.1.2 My Question or Issue after I close the app and open it again later after one song plays everything stops wor...
2022-12-12 7:50:27 AM
2022-12-13 4:23:51 PM
AlejaR
Moderator
628 Views
1 replies
1 likes

628 Views
1 replies
1 likes

Superuser Contribution Unable to stream on Apple Watch through airpods alone without iphone

I cannot see my airpods on the connect to a device option when trying to stream spotify on apple watch alone not through iphone. I have a premium subscription and I have tried all possible ways by uninstalling and reinstalling app on the watch and ip...

New user
Visitor
I cannot see my airpods on the connect to a device option when trying to stream spotify on apple watch alone not through iphone. I have a premium subscription and I have tried all possible ways by un...
2022-10-13 7:50:15 AM
2022-12-12 7:39:29 PM
AlejaR
Moderator
714 Views
3 replies
0 likes

714 Views
3 replies
0 likes

spotify premium on Iphone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

rdelcommune
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-12-11 6:57:25 PM
2022-12-12 5:50:20 PM
Billy-J
Spotify Star
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Superuser Contribution Playlists that do not appear in search results

Plan FreeCountry japanDevice iphone7Operating System ios 15.7.1 I am using the iphone app and there are public playlists that do not appear in the search results when using the entire search results or narrowing down the playlist search in Japanese. ...

i2da
Regular
Plan Free Country japan Device iphone7 Operating System ios 15.7.1 I am using the iphone app and there are public playlists that do not appear in the search results w...
2022-12-09 3:58:21 AM
2022-12-12 7:12:55 AM
Lyubka
Moderator
563 Views
3 replies
0 likes

563 Views
3 replies
0 likes

Superuser Contribution Playlists won’t delete or change image

I have an iPhone and when I go to change a playlist cover photo it won’t let me. This is also the case when I go to delete a playlist. I have tried the clearing cachet in app, deleting the app and restarting phone and then re-downloading. Anyone have...

Natcatxox
Visitor
I have an iPhone and when I go to change a playlist cover photo it won’t let me. This is also the case when I go to delete a playlist. I have tried the clearing cachet in app, deleting the...
2022-12-09 6:19:23 PM
2022-12-11 6:16:15 PM
Eni
Moderator
469 Views
1 replies
0 likes

469 Views
1 replies
0 likes

Superuser Contribution Podcasts player often has incorrect timestamp

PlanPremiumCountryPolandDeviceiPhone XS My Question or Issue I'd like to report a bug with the podcasts player on iOS. The current podcast time is often not tracked correctly. Examples:1) Listen to a podcast. Kill the app. Restart. Very often the tim...

ison
Casual Listener
Plan Premium Country Poland Device iPhone XS My Question or Issue I'd like to report a bug with the podcasts player on iOS. The current podcast time is often not tracked correc...
2021-05-30 11:12:37 AM
2022-12-10 9:49:19 PM
RandysCookbook
Casual Listener
1783 Views
7 replies
0 likes
iOS
Podcasts

1783 Views
7 replies
0 likes

Now playing bar missing on iphone

PlanFree/Premium: PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016): iPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS 16.1.2 My Question or IssueNow playing bar is missing from iPhone app, i have cleared the...

ShyKnitter92
Newbie
Plan Free/Premium: Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016): iPhone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 16.1.2 ...
2022-12-10 6:28:05 AM
2022-12-10 6:41:17 PM
Billy-J
Spotify Star
447 Views
1 replies
0 likes

447 Views
1 replies
0 likes

Podcast Played Location

Plan PremiumCountry UKDevice Recent iPhoneMy Question or Issue:Poor compatibility with Podcasts and Spotify connect. For example if listening to and completing a Podcast via “connect” it doesn’t show as Played on the iOS device, and when switching fr...

yi0rd-yik_48l
Newbie
Plan Premium Country UK Device Recent iPhone My Question or Issue: Poor compatibility with Podcasts and Spotify connect. For example if listening to and completing a Podcast via “connect” it...
2022-12-09 11:06:42 PM
157 Views
0 replies
0 likes

157 Views
0 replies
0 likes

Superuser Contribution Spotify changing songs by itself

Having a really annoying issue where songs I am actively listening to randomly change to other songs. These songs aren’t even songs in que or saved in my library, they are random songs in random playlists I never listen to. I’ve already deleted and r...

Ljph1234
Visitor
Having a really annoying issue where songs I am actively listening to randomly change to other songs. These songs aren’t even songs in que or saved in my library, they are random songs in random play...
2019-03-12 10:14:40 PM
2022-12-09 4:02:16 PM
granapadano1
Visitor
245896 Views
39 replies
38 likes

245896 Views
39 replies
38 likes

Spotify Links on Instagram Not Working

PlanFreeCountryUnited StatesDevice(iPhone 6S)Operating System(iOS 12) My Question or IssueI'm an artist that has music on Spotify and I usually promote it on my Instagram. Although I could promote through my Instagram Story, I typically leave a link ...

frocious
Visitor
Plan Free Country United States Device (iPhone 6S) Operating System (iOS 12) My Question or Issue I'm an artist that has music on Spotify and I usually promote it on my Instagram. Al...
2019-07-25 12:32:42 AM
2022-12-09 1:00:01 PM
pulsarimpianti
Newbie
7219 Views
3 replies
3 likes

7219 Views
3 replies
3 likes

Superuser Contribution After clicking a song link from iMessage, the next time I open Spotify it navigates to that song aga

When someone sends me a link to a song over iMessage, I click the link and Spotify opens the song to play it (working as expected). Then if I close switch apps, the next time I go back to spotify it navigates to the same song the link was for again. ...

Triebr
Casual Listener
When someone sends me a link to a song over iMessage, I click the link and Spotify opens the song to play it (working as expected). Then if I close switch apps, the next time I go back to spotify it ...
2022-12-07 10:20:36 PM
2022-12-09 10:18:47 AM
Kiril
Moderator
527 Views
1 replies
0 likes

527 Views
1 replies
0 likes

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