Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

  • 37166 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
  • 102669 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
  • 1305 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

  • 299149 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

  • 125835 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Displaying wrong Artist Bio under new feature

My Question or IssueWhy is everyone’s artist bio preview Taylor Swift’s? Taylor Swift‘s Artist Bio is provided under new artist bio preview feature when on the currently playing song page (see attached screenshots).This occurs even though the artist ...

Newbie

My Question or Issue Why is everyone’s artist bio preview Taylor Swift’s?   Taylor Swift‘s Artist Bio is provided under new artist bio preview feature when on the currently playing song page...

Dian

Spotify Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution “Hide” button not working

I don’t really like Katy Perry’s newer songs so I tried to hide one of them when it started to play when I was listening to my “Suggested Songs” playlist. I included a video where I try pressing on the button multiple times to no avail. Is it possibl...

Casual Listener

I don’t really like Katy Perry’s newer songs so I tried to hide one of them when it started to play when I was listening to my “Suggested Songs” playlist. I included a video where I try pressing on t...

Alex

Spotify Legend

1720 Views

1 replies

0 likes

  • 1720 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics close by themselves

Whenever I click on the lyrics to expand them, they close by themselves and exit out of the song that is currently playing. This only seems to happen when I am scrolling and then click the lyrics. (Video attached) It does not happen when I do not scr...

Casual Listener

Whenever I click on the lyrics to expand them, they close by themselves and exit out of the song that is currently playing. This only seems to happen when I am scrolling and then click the lyrics. (V...

Dian

Spotify Legend

624 Views

3 replies

0 likes

iOS
  • 624 Views
  • 3 replies
  • 0 likes

Bring back quickly “liking” a song from the actions menu

In the iOS app, it was possible to “like” a song from the kabab menu, but now you’ve introduced an additional click by having to select “add to playlist”, then select liked songs. Please bring back the quick action of liking a song from the menu. It’...

Casual Listener

In the iOS app, it was possible to “like” a song from the kabab menu, but now you’ve introduced an additional click by having to select “add to playlist”, then select liked songs. Please bring back t...

OscarDC

Moderator

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

I hate suggested tracks. How do I get rid of them?

Whenever I'm listening to an artist's album on Spotify that I've never heard before, I get super excited -- especially when it just comes out. Yet for some reason, all of these annoying suggested tracks get in the way. In fact, it's gotten so frustra...

Newbie

Whenever I'm listening to an artist's album on Spotify that I've never heard before, I get super excited -- especially when it just comes out. Yet for some reason, all of these annoying suggested tra...

Dud950

Regular

694 Views

1 replies

1 likes

Help
  • 694 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing queue being changed automatically after pause/play action

Hi,I'm using Spotify 3.3.0 on iOS 8.3, iPhone.I recentlly found that the playing queue would be changed automatically when I pause then play again on iPhone.It seems like if you pause then play again, some how the way you play an album will be change...

Casual Listener

Hi, I'm using Spotify 3.3.0 on iOS 8.3, iPhone. I recentlly found that the playing queue would be changed automatically when I pause then play again on iPhone. It seems like if you pause then...

MihailY

Moderator

787 Views

2 replies

2 likes

  • 787 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution iOS app loading indefinetly - no access to music

PlanPremiumDeviceiPhone 14Operating SystemiOS 16.4.1 but already had the issue on the earlier version tooMy Question or IssueImpossible to use the app and listen to music since Friday 21st April. When I open the app i arrive to the home page (which d...

Casual Listener

Plan Premium Device iPhone 14 Operating System iOS 16.4.1 but already had the issue on the earlier version too My Question or Issue Impossible to use the app and listen to music since Friday...

O_neeey

Casual Listener

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast’s New Episodes only reaches so far back

PlanPremiumCountryUkDeviceiPhone 13 ProOperating SystemiOS 16.4.1 My Question or IssueSince a week ago or so, I can only scroll less than a day’s worth of podcast releases in the New Episodes playlist before I reach the end of the list.

Casual Listener

Plan Premium Country Uk Device iPhone 13 Pro Operating System iOS 16.4.1   My Question or Issue Since a week ago or so, I can only scroll less than a day’s worth of podcast releases in...

MihailY

Moderator

1387 Views

8 replies

1 likes

  • 1387 Views
  • 8 replies
  • 1 likes

Superuser Contribution Stuck on downloaded music

PlanForward /PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Forward /Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nb...

AlejaR

Moderator

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicates

PlanPremiumCountryukDevice(iPhone seOperating System(iOS 10My Question or IssueSpotify no longer notifys me when i'm about to add a duplicate song to a playlist- and I mean literlaly the same, from the same album etc. When I go to delete the duplicat...

Visitor

Plan Premium Country uk Device (iPhone se Operating System (iOS 10 My Question or Issue Spotify no longer notifys me when i'm about to add a duplicate song to a playlist- and I mean literlal...

AlejaR

Moderator

845 Views

1 replies

1 likes

  • 845 Views
  • 1 replies
  • 1 likes

A capa da minha playlist não atualiza!

Alterei a foto da cala de uma playlist, confirmei e tudo parecia certo. Porém a antiga foto permanece aparecendo.no meu perfil na área das playlists públicas a nova foto aparece na miniatura, mas assim que eu entro, surge a antiga!

Casual Listener

Alterei a foto da cala de uma playlist, confirmei e tudo parecia certo. Porém a antiga foto permanece aparecendo. no meu perfil na área das playlists públicas a nova foto aparece na miniatura, mas a...

Bittencourt

Spotify Star

4594 Views

5 replies

0 likes

  • 4594 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist custom sorting bug

PlanPremiumCountryItalyDeviceiPhone 13 ProOperating SystemiOS 16.4.1Spotify version: 8.8.32.533 My Question or Issuewhen I go to sort tracks in a playlist, the list automatically scrolls upwards for each track I moveI have also reinstalled Spotify, l...

Music Fan

Plan Premium Country Italy Device iPhone 13 Pro Operating System iOS 16.4.1 Spotify version: 8.8.32.533   My Question or Issue when I go to sort tracks in a playlist, the list automat...

Lyubka

Moderator

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot see last track while playing a song ios app

When I am currently playing a song, and then I want to add the last song to the queue it's not visible because of the popover of the current playing song so the scroll view is getting cut off.

Newbie

When I am currently playing a song, and then I want to add the last song to the queue it's not visible because of the popover of the current playing song so the scroll view is getting cut off.

MihailY

Moderator

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not showing up in Recently Played

I just played an EP, and realised none of the songs are showing up in Recently Played. What's going on - why aren't any of the songs showing up? There are so many bugs all the time with Spotify, it's quite ridiculous!

Roadie

I just played an EP, and realised none of the songs are showing up in Recently Played.   What's going on - why aren't any of the songs showing up?   There are so many bugs all the ...

maxartist23

Roadie

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

Superuser Contribution Button sounds on music widget on the iPhone lock screen using headphones

I suddenly got button sounds on the system music control widget on the lock screen. They can only be heard when using wired headphones, I tried different models. In the case of the built-in speaker and bluetooth speaker, they disappear. Please tell m...

Visitor

I suddenly got button sounds on the system music control widget on the lock screen. They can only be heard when using wired headphones, I tried different models. In the case of the built-in speaker a...

marcgabgab

Visitor

2655 Views

3 replies

0 likes

  • 2655 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume from phone ignored when connected to network speakers

DeviceiPhone 14Operating SystemiOS My Question or IssueWhenever I connect to network speakers spotify ignores the phone volume so I can't contorl the music volume from the phone anymore. (This used to work reliably, now most, but apparently not all, ...

Casual Listener

Device iPhone 14 Operating System iOS   My Question or Issue Whenever I connect to network speakers spotify ignores the phone volume so I can't contorl the music volume from the phone anym...

Joan

Moderator

1199 Views

4 replies

1 likes

  • 1199 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Mobile][Playlists] Search bar within playlists for iPhone

There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which.

Regular

There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which. 

MrLachesis

Newbie

3748 Views

13 replies

4 likes

Mobile
Playlists
  • 3748 Views
  • 13 replies
  • 4 likes

Superuser Contribution Sounds quality poor service issues server problems

Your app lagging bug sounds streaming difficulty loading issues sound not clear response app iOS devices team not responding all music not see

Visitor

Your app lagging bug sounds streaming difficulty loading issues sound not clear response app iOS devices team not responding all music not see 

MihailY

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 of the same songs created with local files

PlanPremiumCountryUSADevice(iPhone 11, PC)Operating System(iOS 16.4.1, Windows 10) My Question or IssueWhen use local files on my computer and transfer it to my phone, it will create the song but will be grayed out on the computer and vise-versa. In ...

Newbie

Plan Premium Country USA Device (iPhone 11, PC) Operating System (iOS 16.4.1, Windows 10)   My Question or Issue When use local files on my computer and transfer it to my phone, it wil...

Dian

Spotify Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

New iPhone 14 loads my wife's playlists won't load my own

PlanPremiumCountryusaDevice iPhone 14 Pro Max 128Operating SystemiOS 16.2Downloaded and installed Spotify on new Apple iPhone, it has my wife's play lists and NONE of my own. Tried signing out and signing back in, same issue. Tried deleting from the ...

Casual Listener

Plan Premium Country usa Device iPhone 14 Pro Max 128 Operating System iOS 16.2 Downloaded and installed Spotify on new Apple iPhone, it has my wife's play lists and NONE of my own.  Tr...

DraytonG

Regular

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes