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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

  • 37166 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
  • 102669 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
  • 1305 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

  • 299149 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

  • 125835 Views
  • 19 replies
  • 38 likes

Superuser Contribution IOS app freezes and won’t allow me to change or pause tracks.

PlanFree/PremiumCountry DeviceiPhone 7 Operating SystemIOS My Question or IssueIf I change tracks to quickly the app freezes and won’t allow me to stop the song, change songs, or navigate away to another page. I’m stuck listen to whatever song is pla...

Casual Listener

Plan Free/Premium Country   Device iPhone 7   Operating System IOS   My Question or Issue If I change tracks to quickly the app freezes and won’t allow me to stop the song, ...

Dian

Spotify Legend

1238 Views

1 replies

1 likes

  • 1238 Views
  • 1 replies
  • 1 likes

Superuser Contribution Issue with downloads - iOS

PlanPremiumCountryUnited StatesDeviceiPhone Xs MaxOperating SystemiOS 16.4.1 (a)My Question or IssueThere seems to be an issue with my downloads. My playlist is ~400 songs, and when I try to play music offline, only a few of them load. If someone can...

Regular

Plan Premium Country United States Device iPhone Xs Max Operating System iOS 16.4.1 (a) My Question or Issue There seems to be an issue with my downloads. My playlist is ~400 songs, and when...

CasualJimm

Regular

1397 Views

6 replies

0 likes

  • 1397 Views
  • 6 replies
  • 0 likes

Superuser Contribution Canvas Stopped Working

PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 16.4.1 My Question or IssueMy Spotify Canvas stopped working this morning, and the setting is gone from settings

Casual Listener

Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 16.4.1   My Question or Issue My Spotify Canvas stopped working this morning, and the setting is gone from settin...

AlejaR

Moderator

651 Views

2 replies

1 likes

  • 651 Views
  • 2 replies
  • 1 likes

Spotify on iOS shows song album cover/song title different to song playing on Desktop App

Plan PremiumCountry GermanyDevice iPhone XS, , MacBook Air M1Operating System iOS 16, Monterey Note: In the following text, the playback source is always the Mac, not the iPhone. Hello,for certain songs such as on Discover Weekly, there's the possibi...

Roadie

Plan Premium Country Germany Device iPhone XS, , MacBook Air M1 Operating System iOS 16, Monterey   Note: In the following text, the playback source is always the Mac, not the iPhone. &nbs...

eule_7834

Roadie

1127 Views

1 replies

0 likes

  • 1127 Views
  • 1 replies
  • 0 likes

Superuser Contribution lyric share button missing

PlanPremiumCountryAustraliaDeviceIPhone se 2020Operating System(iOS 16.4 My Question or IssueThe lyric share button has recently disappeared and I don't know why. I wa seeing if i could use it but it is not there. How do I get it back? Please help!

Visitor

Plan Premium Country Australia Device IPhone se 2020 Operating System (iOS 16.4   My Question or Issue The lyric share button has recently disappeared and I don't know why. I wa seeing...

Elmoks

Newbie

4289 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Like button in iOS app

Maybe there are too many trees in order to see the wood…. But I’m just looking for a way to like a song in the iOS app. When I’m listening to a song on a playlist or a radio how do I like a song?

Music Fan

Maybe there are too many trees in order to see the wood….   But I’m just looking for a way to like a song in the iOS app. When I’m listening to a song on a playlist or a radio how do I like a ...

2ocgqfv-o_war

Music Fan

2428 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Spotify starts to play random songs

PlanPremiumCountrySwedenDeviceiphone11Operating System(iOS 10) My Question or IssueHello,Since a couple of dags my spotify account randomly starts playing songs I have not started. And even when I´m not using the app i can start to play music from an...

Casual Listener

Plan Premium Country Sweden Device iphone11 Operating System (iOS 10)   My Question or Issue Hello, Since a couple of dags my spotify account randomly starts playing songs I have not ...

Sweensie

Visitor

1501 Views

5 replies

3 likes

  • 1501 Views
  • 5 replies
  • 3 likes

Superuser Contribution Local files not showing

PlanPremiumCountryThe USDeviceiPhone XROperating SystemiOS 16.4.1 My Question or IssueI have some local files and they just won't show up on my phone. All my systems are completely updated, local files are enabled on both devices, and everything is l...

Newbie

Plan Premium Country The US Device iPhone XR Operating System iOS 16.4.1   My Question or Issue I have some local files and they just won't show up on my phone. All my systems are comp...

Lyubka

Moderator

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

Liking song from recently played playlist impossible

When viewing recently played songs in a playlist, unable to easily like song. So I should add it to a playlist? Okay, but what about the other 2500+ songs I like to randomly shuffle? None of the below information is required. However, the more you pr...

Regular

When viewing recently played songs in a playlist, unable to easily like song. So I should add it to a playlist?  Okay, but what about the other 2500+ songs I like to randomly shuffle?   ...

sbtrct

Casual Listener

709 Views

2 replies

0 likes

  • 709 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't listen to offline music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

PlanPremiumCountryNew Zealand Device(iPhone 12 pro) Operating System(iOS 16.4.1 a) My Question or Issue when you shuffle music now on the app it only shuffled through 6-10 songs not the whole playlist.

Visitor

Plan Premium Country New Zealand  Device (iPhone 12 pro)  Operating System (iOS 16.4.1 a)    My Question or Issue   when you shuffle music now on the app it only s...

MihailY

Moderator

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Typing

PlanPremium CountryEngland DeviceiPhone 14pro My Question or IssueHi, I can’t type any word on search for any song.

Newbie

  Plan Premium   Country England   Device iPhone 14pro     My Question or Issue Hi, I can’t type any word on search for any song.  

MihailY

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search bar in Liked Songs Disappears When Smart Shuffle is On

 PlanPremium FamilyCountryTurkey DeviceiPhone 13Operating SystemiOS 16.1.1App Version8.8.32 My Question or IssueAs described in the title, search bar disappears when smart shuffle is turned on. It makes no sense for it to be invisible when smart shuf...

Newbie

  Plan Premium Family Country Turkey   Device iPhone 13 Operating System iOS 16.1.1 App Version 8.8.32   My Question or Issue As described in the title, search bar disappears ...

Eni

Moderator

641 Views

1 replies

1 likes

  • 641 Views
  • 1 replies
  • 1 likes

Solved!! Chrome 71 returns "unsupportes browser" on iOS

Plan PremiumDevice iPadOperating System iOS 10.3.3 Trying to run spotify on old iPad. I know, i know: Even the last Spotify app for this iOS version (Spotify iOS 8.8) will not work as per " Login fails on iPad 4th Generation iOS 10.3.3 - The Spotify ...

Newbie

Plan Premium Device iPad Operating System iOS 10.3.3   Trying to run spotify on old iPad.   I know, i know: Even the last  Spotify app for this iOS version (Spotify iOS...

ParentalControl

Composer

2003 Views

1 replies

0 likes

  • 2003 Views
  • 1 replies
  • 0 likes

Some of my downloaded music wont play offline

PlanPremiumCountryAustraliaDeviceiPhone 14 Pro Max Operating SystemiOS 16.4.1(a) My Question or IssueSo I have a lottt of music downloaded and usually listening offline works perfectly fine, but now if im offline I can’t listen to selected artists (y...

Newbie

Plan Premium Country Australia Device iPhone 14 Pro Max  Operating System iOS 16.4.1(a)   My Question or Issue So I have a lottt of music downloaded and usually listening offline ...

OneByBoo

Roadie

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Jumping back to the top

PlanPremiumCountryUK DeviceiPhone X Operating SystemiOS 15.5 App Version 8.7.46.1678 I updated the app today and every time I scroll down and press and album or playlist when I go back it jumps to the top of the main page. Example I scrolled down to ...

Music Fan

Plan Premium Country UK   Device iPhone X   Operating System iOS 15.5   App Version  8.7.46.1678   I updated the app today and every time I scroll down and pr...

Emman25

Visitor

12050 Views

32 replies

0 likes

  • 12050 Views
  • 32 replies
  • 0 likes

Superuser Contribution Luis

Me dice que alcance el límite de dispositivos y no puedo descargar música

Newbie

Me dice que alcance el límite de dispositivos y no puedo descargar música 😕 

Eni

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution music is not playing offline

Hi there, unfortunately, the songs that I liked and downloaded on my device do not turn on offline. I don't know why this is happening given that I have a student premium subscription. Please tell me what to do.

Visitor

Hi there, unfortunately, the songs that I liked and downloaded on my device do not turn on offline. I don't know why this is happening given that I have a student premium subscription. Please tell me...

Eni

Moderator

633 Views

3 replies

0 likes

  • 633 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists Songs Won’t Download

over the last few weeks, none of my playlist songs will download. When I open any playlist, the download arrow icon just spins and spins. I have tried all the suggested troubleshooting steps (clear cache, update app, clear downloads, uninstall and re...

Casual Listener

over the last few weeks, none of my playlist songs will download.  When I open any playlist, the download arrow icon just spins and spins.    I have tried all the suggested troublesho...

MihailY

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify still playing on phone as well as speaker

PlanPremiumCountryUKDeviceiPhone 13 proOperating SystemiOS iOS 16.4.1 (20E252) My Question or IssueAbout two weeks ago when I try to transfer playback from my phone to a remote speaker (Amazon Echo) it plays on on the remote device but still plays on...

Newbie

Plan Premium Country UK Device iPhone 13 pro Operating System iOS iOS 16.4.1 (20E252)   My Question or Issue About two weeks ago when I try to transfer playback from my phone to a...

OscarDC

Moderator

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes