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Updates deleting local files

Updates deleting local files




United Kingdom


(iPhone 14 pro)

Operating System

(iOS 16.4.1)


My Question or Issue

With each of the last iOS updates, my local files have been wiped, meaning that I have to resync them every time there is an update. When not at home due to travelling with work, this can be extremely irritating.

2 Replies

Hey @cptjamesmartin,


Thank you for reaching out here in the Community.


We appreciate you taking the time to share your feedback with us and we'll make sure to pass it onto the right team, as we always strive to improve your experience. However, we can't confirm when it'll be addressed. 


In the meantime, we advise you to keep your app up to date with the latest version so you don't miss out on new feature implementations and improvements. 


Hope this helps. Take care 🙂 

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Keeping my app up to date is causing the problem

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