Help Wizard

Step 1


update ipad to

update ipad to

how do you change your ipad to premium...there is no provided way to do that.

I even deleted the app and downloaded again...nothing

1 Reply

Hey @bushimi,


Thank you for reaching out to the Community. We hope you don't mind us moving your post out of the Chats section to one of our Help boards as it fits better here.


When you subscribe to Premium, you're upgrading your account, but not the app on the device. This means that you can subscribe to Premium from any device as long as you're logged into your own account.


If you want to subscribe from the iPad, you can open the browser and go to "", make sure your account is logged in on the upper right corner of the screen and proceed with the purchase by selecting the plan you want.

In case no account is logged in, the system will ask you to log in before continuing. If you're having issues completing it from your iPad, remember that you can complete the process on any other device that has your account logged in.


Hope this helps. If you have any additional questions, don't hesitate to ask. 

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