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keeps kicking me out of a remote session when I leave the app.

keeps kicking me out of a remote session when I leave the app.




I'm in the UK. This problem persists on both of my devices - iPhone 10 (iOS 16) and Windows 10 PC.

Whenever I leave the app (just leaving it, NOT swiping up and deleting it), it kicks me out of the group session. When I return to the app it gives me the message "You've left the group session" and I have to rejoin, but it just happens again. This problem has persisted ever since I got Spotify premium (about a year ago). No idea why this is happening, could someone please help.

1 Reply

Hey @foursixteen7,


Thank you for reaching out here in the Community.


Can you log in with a different Premium account - such as a friend's or a family member's and join the group session to see if the issue persist? This would help us understand if this is account-related.


It's also a good idea to try if the same behavior continues while using different device or a different network. 


Lastly, we'd recommend that you check this Spotify Answer to see what to do if something isn't working as expected with Group Sessions.


Hope this helps. Let us know how it goes. 

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