Unable to follow/download album playlist

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Unable to follow/download album playlist

Maffew85
Casual Listener

Plan

Premium

Country

UK

 

Device

iPhone XR

Operating System

IOS 12.3.1

 

Spotify version - 8.5.14

 

when searching for an album or playlist, I used to be able to click follow - now when clicking, it clicks then shows the tick, then straight away ‘unfollows’!! Also when on the same album/playlist if I click download (I’m on WiFi) the same happens - toggles to download than auto returns and nothing downloads! 

 

Any assistance please, TIA!

Matt

 

1 Reply

Re: Unable to follow/download album playlist

Rock Star 22
Rock Star 22

Hi @Maffew85, thanks for reaching out to the Community!

 

Does logging out > restart device > log back in make a difference? If that doesn't help, could you try a clean reinstall of the app?

 

Let me know how this goes :)

Billy-JRock Star 22
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