Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

230488 Views

53 replies

13 likes

  • 230488 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

154141 Views

507 replies

108 likes

  • 154141 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107343 Views

19 replies

38 likes

  • 107343 Views
  • 19 replies
  • 38 likes

Queue

I can t find the Queue on iPhone.Pressed the 3 dots in the top corner checked the settings nothing i could find to help me.Is it because I m playing Favorite Songs and not a playlist?On PC if I play Favorite Songs i can see the queue .PlanFreeCountry...

Regular

I can t find the Queue on iPhone.Pressed the 3 dots in the top corner checked the settings nothing i could find to help me.Is it because I m playing Favorite Songs and not a playlist?On PC if I play ...

FapassaurusRex

Regular

836 Views

2 replies

0 likes

  • 836 Views
  • 2 replies
  • 0 likes

Downloaded music into que now my playlists plays1 song then plays from the que

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI I Just got a new phone iPhone 6 I have premium plan in the USA I downloaded my music into m...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or IssueI I Just ...

660 Views

0 replies

0 likes

  • 660 Views
  • 0 replies
  • 0 likes

Local music from desktop not appearing on iOS app

PlanPremiumCountryUkDeviceHP envy laptop w/ latest windows and spotify applicationiPhone 8 w/ latest iOS and updated spotify app My Question or IssueHi,I am trying to get local files that are saved on my desktop's spotify to download on my phone. I h...

Newbie

Plan Premium Country Uk Device HP envy laptop w/ latest windows and spotify application iPhone 8 w/ latest iOS and updated spotify app   My Question or Issue Hi, I am trying to get loc...

823 Views

0 replies

0 likes

  • 823 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to scroll to a current playing song from a large playlist?

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2, Spotify 8.5.3.784 My Question or IssueI have a large playlist with more than 600 songs from different language and artists. Whenever I'm listening to a song from this playlist, I have to sc...

Casual Listener

Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2, Spotify 8.5.3.784     My Question or Issue I have a large playlist with more than 600 songs from different lan...

SeveNIC8

Casual Listener

5510 Views

7 replies

12 likes

  • 5510 Views
  • 7 replies
  • 12 likes

Superuser Contribution Same Apple ID, different Spotify accounts

Plan: PremiumCountry: UKDevice: iPhone 7Operating System: IOS 12My Question or Issue: I have Spotify premium and my daughters have separate Spotify accounts. However, they share an Apple ID. When I try to install the Spotify app on the 2nd device, it...

Newbie

Plan: Premium Country: UK Device: iPhone 7 Operating System: IOS 12 My Question or Issue: I have Spotify premium and my daughters have separate Spotify accounts. However, they share an Apple ID. ...

Alex

Spotify Legend

3008 Views

3 replies

0 likes

  • 3008 Views
  • 3 replies
  • 0 likes

Can't swipe right to queue songs when searching in playlist

When I go into any Spotify playlist (personalized or community) and search for a song, I am unable to swipe right to queue the song and also unable to swipe left to favorite a song. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook P...

Newbie

When I go into any Spotify playlist (personalized or community) and search for a song, I am unable to swipe right to queue the song and also unable to swipe left to favorite a song.   Plan Fr...

Loxer

Community Legend

990 Views

1 replies

0 likes

  • 990 Views
  • 1 replies
  • 0 likes

Play similar Playlist songs option not working/gone

Recently upgraded to an IPhone xs from a iPhone 7. Although the option to play similar songs after a Playlist ended, spotify would just start the Playlist over. Thinking it might have just been a bug after upgrading phone, I deleted and reinstalled S...

Casual Listener

Recently upgraded to an IPhone xs from a iPhone 7. Although the option to play similar songs after a Playlist ended, spotify would just start the Playlist over. Thinking it might have just been a bug...

Loxer

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Songs under an album do not play

Device(iPhone Operating System(iOS 10) My Question or Issue:I understand that there are some songs that can't be played in certain countries (if the songs are grayed out), but I have an album that shows all the songs but still won't play. Any advice ...

Newbie

Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue: I understand that there are some songs that can't be played in certain countries (if the songs are grayed out), but I ha...

Loxer

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Yamaha Music Cast

PlanFree/PremiumCountryHi, can somebody please enlighten me. I have a Premium subscription set to very high quality. I am using an ipad and streaming to a Yamaha WXC50 preamp/streamer using Music Cast. When I select Spotify from the Yamaha Nusic Cast...

Newbie

Plan Free/Premium CountryHi, can somebody please enlighten me. I have a Premium subscription set to very high quality. I am using an ipad and streaming to a Yamaha WXC50 preamp/streamer using Music...

AdrienBud

Casual Listener

1427 Views

2 replies

4 likes

  • 1427 Views
  • 2 replies
  • 4 likes

Songs no longer playing.

PlanFamily premium CountryScotland/UKDeviceiPhone 8+Operating SystemIOS 12.2 So my problem is that for the last month or so songs from on of my favourite artists are no longer playing? These songs being Deborah and Ride a white Swan by The band T Rex...

Casual Listener

  Plan Family premium  Country Scotland/UK Device iPhone 8+ Operating System IOS 12.2   So my problem is that for the last month or so songs from on of my favourite artists a...

Bridget11

Visitor

1733 Views

3 replies

0 likes

  • 1733 Views
  • 3 replies
  • 0 likes

using spotify in a mini cooper

PlanPremiumCountryU.KDevicei phone XR Operating Systemdont know, but its the latest ios software apple have out to date. My Question or Issueim having issues using spotify in my mini cooper 2016. it was working fine but over the last few months its b...

Casual Listener

Plan Premium Country U.K Device i phone XR  Operating System dont know, but its the latest ios software apple have out to date.   My Question or Issue im having issues using spoti...

lee020891

Casual Listener

4557 Views

2 replies

0 likes

  • 4557 Views
  • 2 replies
  • 0 likes

My Spotify account can’t connect with Alexa and is stuck at the same Song

PlanPremiumluxembourg Device(iPhone X but playing with Marshall Stanmore Voice II Alexa)Operating System(iOS 12 My Question or IssueSpotify account can’t connect with Alexa enabled device and is stuck at the same Song.I tried reinstalling but still d...

Newbie

Plan Premium luxembourg   Device (iPhone X but playing with Marshall Stanmore Voice II Alexa) Operating System (iOS 12   My Question or Issue Spotify account can’t connect with A...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Unable to sort songs within playlists despite claims that it works

PlanPremiumCountry: USA Device(iPhone XR)Operating System(iOS 12.1.2) Unable to sort songs within playlists despite claims that it works on an iPhone, currently on the latest Spotify software and iOS 12.1.2, see attached pic of my only options, none ...

Regular

Plan Premium Country: USA   Device (iPhone XR) Operating System (iOS 12.1.2)   Unable to sort songs within playlists despite claims that it works on an iPhone, currently on the lat...

mangelope

Regular

1711 Views

2 replies

0 likes

  • 1711 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song titles are off center in Apple Carplay.

I have an iPhone 8 running the newest version of Spotify. When I connect my phone to my Apple Carplay, the song title is off center in relation to the rest of the display. It happens to my friends phone, in his car as well. Any reason as to why / pos...

Casual Listener

I have an iPhone 8 running the newest version of Spotify. When I connect my phone to my Apple Carplay, the song title is off center in relation to the rest of the display. It happens to my friends ph...

Peter

Spotify Legend

2253 Views

3 replies

0 likes

  • 2253 Views
  • 3 replies
  • 0 likes

Shuffle not working/ repeat keeps turning itself on

PlanPremiumCountryUSDeviceiPhone 6Operating SystemCurrent iOS My Question or IssueFor maybe even a year now, it has been impossible for me to shuffle my music, every time that I try to it picks a random song in the playlist but when that song is over...

Casual Listener

Plan Premium Country US Device iPhone 6 Operating System Current iOS     My Question or Issue For maybe even a year now, it has been impossible for me to shuffle my music, every ...

Loxer

Community Legend

1477 Views

1 replies

0 likes

bug
Help
shuffle
Troubleshooting
  • 1477 Views
  • 1 replies
  • 0 likes

Solved!! frozen on an ad

PlanFree/Premium: FreeCountry: US Device(Iphone 6s, some sorte of computer linked with apple?) My Question or IssueHere's the whole story. I was listening to music the other day on my computer when all of a sudden, it stopped for an ad. I thought it ...

Casual Listener

  Plan Free/Premium: Free Country: US   Device (Iphone 6s, some sorte of computer linked with apple?)   My Question or Issue Here's the whole story. I was listening to music t...

bradbury3

Casual Listener

4066 Views

3 replies

1 likes

  • 4066 Views
  • 3 replies
  • 1 likes

Superuser Contribution Remote volume controle - spotify connect - let's get this solved!

How can this still not be solved..?!Play/paus/skip track flows like a charm between various devices regardless of make.Volume controle on remote device is appearently impossible to solve, and nowere is good information on why to be found.It takes mor...

Casual Listener

How can this still not be solved..?! Play/paus/skip track flows like a charm between various devices regardless of make. Volume controle on remote device is appearently impossible to solve, and now...

Peter

Spotify Legend

1317 Views

3 replies

1 likes

Remote control
remote controle
Spotify Connect Volume Control
Volume Levels
  • 1317 Views
  • 3 replies
  • 1 likes

Solved!! Pausing music not possible when locking phone

PlanPremiumCountry Device(iPhone XS)Operating System(iOS 12.2.) My Question or IssueMy issue is that i can’t pause my music on my phone. If I pause from the app and then lock my phone, the song plays. If I pause the song from the lock screen and then...

Newbie

  Plan Premium Country   Device (iPhone XS) Operating System (iOS 12.2.)   My Question or Issue My issue is that i can’t pause my music on my phone. If I pause from the app ...

Billy-J

Spotify Star

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Spotify iOS streaming quality priority

Hi everyone, I have a premium subscription and I have streaming quality set to "Very high (320 kbit/s) whereas I have downloads set to "Normal (96 kbit/s). My question is if I have a playlist downloaded and I am connected to wi-fi, then will spotify ...

Casual Listener

Hi everyone,   I have a premium subscription and I have streaming quality set to "Very high (320 kbit/s) whereas I have downloads set to "Normal (96 kbit/s).   My question is if I have ...

Loxer

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not updating

PlanPremium/FamilyCountryUSADeviceiPhone SE and Samsung computerOperating SystemiOS 10 and Windows 7 My Question or IssueI was regularly listening to the pre-populated Chill Hits playlist that spotify includes. I ended up downloading it, but realized...

Newbie

Plan Premium/Family Country USA Device iPhone SE and Samsung computer Operating System iOS 10 and Windows 7   My Question or Issue I was regularly listening to the pre-populated Chil...

Peter

Spotify Legend

3206 Views

1 replies

0 likes

  • 3206 Views
  • 1 replies
  • 0 likes