Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

270013 Views

58 replies

14 likes

  • 270013 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171399 Views

507 replies

108 likes

  • 171399 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

114286 Views

19 replies

38 likes

  • 114286 Views
  • 19 replies
  • 38 likes

Solved!! Some albums/songs wont play on my new phone

PlanPremiumCountryNetherlands DeviceiPhone xr My Question or IssueI received my new phone last Tuesday. I tried to sync all the songs again that I made available 'offline' on my new phone. But I found out that some songs wont play anymore on my phone...

Casual Listener

  Plan Premium Country Netherlands   Device iPhone xr   My Question or Issue I received my new phone last Tuesday. I tried to sync all the songs again that I made available '...

badumtss

Composer

1919 Views

3 replies

0 likes

iphone xr
missing songs
  • 1919 Views
  • 3 replies
  • 0 likes

Playback on Apple Watch

I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is playing, or allow me to skip tracks, or change the pla...

Casual Listener

I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is pla...

Mbourey

Casual Listener

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

New UI has deleted 90% of my saved artists and replaced them with recommendations. Terrible update.

PlanPremiumCountry- USA DeviceLG K20 plusOperating SystemAndroid My Question or Issue I recently was given the new updated UI without asking for it. The update has totally ruined my experience on Spotify. It is a classic example of graphic designers ...

Casual Listener

Plan Premium Country- USA   Device LG K20 plus Operating System Android   My Question or Issue   I recently was given the new updated UI without asking for it. The update ha...

eipe

Visitor

1715 Views

4 replies

15 likes

  • 1715 Views
  • 4 replies
  • 15 likes

Unauthorised device

Plan premiunFree/PremiumCountry nz Device iPhone iPhone 6 Plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) IOS 12.3.1 My Question or IssueI've struggled for several weeks with my music ski...

Casual Listener

Plan premiun Free/Premium Country nz   Device iPhone iPhone 6 Plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I...

sharyndonn

Casual Listener

870 Views

2 replies

0 likes

  • 870 Views
  • 2 replies
  • 0 likes

Videos in other apps pausing when Spotify is open in the background

PlanPremiumUSA DeviceiPhone XOperating SystemiOS 12.3.1 Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if the music in Spotify is paused. I have tested this a few ways and the only thing ...

Casual Listener

Plan Premium USA   Device iPhone X Operating System iOS 12.3.1   Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if th...

anthonycw

Casual Listener

900 Views

1 replies

1 likes

  • 900 Views
  • 1 replies
  • 1 likes

Skipping songs to next

Plan My Question or IssuePlanPremium familycanadaDevice(iPhon 5s, ipad 3Operating System(iOS 10My Question or IssueWhen I open spotify I get a message asking if I want to continue listening in my chrome or listen in phone. I have never had that quest...

Visitor

Plan         My Question or Issue Plan Premium family canada Device (iPhon 5s, ipad 3 Operating System (iOS 10 My Question or Issue When I open spotify I get a m...

badumtss

Composer

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Incorrect recently played

So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help!

Newbie

So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help! 

moter10x

Regular

1192 Views

1 replies

5 likes

  • 1192 Views
  • 1 replies
  • 5 likes

Spotify won’t stsy open while phone is charging

PlanPremiumCountryUSA DeviceiPhone X Operating SystemiOS 12 i know I used to be able to keep Spotify open and playing while my phone was charging but that’s not happening anymore since I updated the app a few days ago.

Casual Listener

  Plan Premium Country USA  Device iPhone X  Operating System iOS 12   i know I used to be able to keep Spotify open and playing while my phone was charging but that’s n...

Billy-J

Spotify Star

1958 Views

1 replies

3 likes

  • 1958 Views
  • 1 replies
  • 3 likes

how do i listen to saved songs by artist after update?

PlanPremiumCountryUSADeviceiphone 7 My Question or IssueI previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my artist library and listen to the specific songs that I liked and saved by ...

Newbie

Plan Premium Country USA Device iphone 7   My Question or Issue I previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my ar...

Rene01

Community Legend

771 Views

2 replies

1 likes

  • 771 Views
  • 2 replies
  • 1 likes

Solved!! Multiple copies of the same song

Spotify premiumiphone x My Question or IssueThe same songs are showing up as liked 3-4 times in my library. The exact same songs. I don’t know if they have slightly differerently worded titles. But why is this?

Casual Listener

Spotify premium iphone x     My Question or Issue The same songs are showing up as liked 3-4 times in my library. The exact same songs. I don’t know if they have slightly differerently...

Sschaefer

Composer

5584 Views

2 replies

0 likes

  • 5584 Views
  • 2 replies
  • 0 likes

Album shuffled in my library

PlanPremiumCountryMalaysia DeviceiPhone 6Operating SystemiOS 12.3.1 My Question or Issue Why are liked songs from an album shuffled in my library?

Regular

Plan Premium Country Malaysia  Device iPhone 6 Operating System iOS 12.3.1   My Question or Issue   Why are liked songs from an album shuffled in my library?

Loxer

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Song list in playlist doesn’t match Queue

PlanPaidCountryUSDeviceApple IPod touch 6th genOperating SystemiOS 12.1Spotify version8.5.7.601 My Question or IssueWhen playlist is sorted by Artist the order of songs shown in the playlist view does Not match the queue order. Also when adding or re...

Newbie

  Plan Paid Country US Device Apple IPod touch 6th gen Operating System iOS 12.1 Spotify version 8.5.7.601   My Question or Issue When playlist is sorted by Artist the order of...

Loxer

Community Legend

1028 Views

1 replies

0 likes

bug report
bugs
playlist order
Queue bug
  • 1028 Views
  • 1 replies
  • 0 likes

Spotify Premium drops out after one or two songs and playlists become greyed out.

Plan Spotify PremiumFree/PremiumCountry Australia Device IPhone 6S(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify drops out after one or two songs. The playlists t...

Newbie

Plan Spotify Premium Free/Premium Country Australia   Device IPhone 6S (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &...

Loxer

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

[iOS] Queue Button Missing After Update

After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue but I cannot view or edit my queue. A week ago, whe...

Visitor

After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue ...

608 Views

0 replies

0 likes

queue
Queue Button
Queue issues
Spotify Premium
Update
  • 608 Views
  • 0 replies
  • 0 likes

No longer able to shuffle play through all songs

PlanPremiumCountry New Zealand Device (iPhone 6)Operating System(iOS 12.3.1) My Question or IssueMy Spotify app recently updated and the UI has been changed.I used to have an option to go to 'Songs', which included all songs saved to the library- inc...

Music Fan

Plan Premium Country New Zealand   Device  (iPhone 6) Operating System (iOS 12.3.1)   My Question or Issue My Spotify app recently updated and the UI has been changed. I use...

911 Views

0 replies

5 likes

  • 911 Views
  • 0 replies
  • 5 likes

iPhone locks during car playback

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueI’m probably wording this terribly but Spotify no longer overrides auto-lock when playing in car which kinda sucks

Visitor

Plan Premium Country USA  Device iPhone XR Operating System iOS 12.3.1   My Question or Issue I’m probably wording this terribly but Spotify no longer overrides auto-lock when pla...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Can’t seem to fully quit out of Spotify

PlanPremiumCountry USADeviceiPhone 8+Operating System My Question or IssueI understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home button and then swipe up. But even after I’ve done that, the song I was listening to...

Casual Listener

Plan Premium Country  USA Device iPhone 8+ Operating System   My Question or Issue I understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home butto...

551 Views

0 replies

0 likes

  • 551 Views
  • 0 replies
  • 0 likes

30 minutes of Ad Free Music link not working.

Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously.PlanFreeCountryUnited States DeviceIPhone 7Operating ...

Casual Listener

Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously. ...

mxbelpines

Casual Listener

2545 Views

4 replies

6 likes

  • 2545 Views
  • 4 replies
  • 6 likes

Internal Spotify Meeting on Latest Update

Actual Transcript from internal Spotify strategy meeting: Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely hate us and go use a different music service? Team Member 2: ...

Newbie

Actual Transcript from internal Spotify strategy meeting:   Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely h...

643 Views

0 replies

4 likes

  • 643 Views
  • 0 replies
  • 4 likes

Shuffle Play only even if I have Premium

PlanPremiumCountryLuxembourgDeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI only have Shuffle Play option even if it's disabled. How can I have the Play option like on my iMac? Thx for your answer -gg

Visitor

Plan Premium Country Luxembourg Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue I only have Shuffle Play option even if it's disabled. How can I have the Play option...

Brunelicia

Community Legend

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes