Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

264867 Views

57 replies

14 likes

  • 264867 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

167915 Views

507 replies

108 likes

  • 167915 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112544 Views

19 replies

38 likes

  • 112544 Views
  • 19 replies
  • 38 likes

Spotify Premium drops out after one or two songs and playlists become greyed out.

Plan Spotify PremiumFree/PremiumCountry Australia Device IPhone 6S(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify drops out after one or two songs. The playlists t...

Newbie

Plan Spotify Premium Free/Premium Country Australia   Device IPhone 6S (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &...

Loxer

Community Legend

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

[iOS] Queue Button Missing After Update

After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue but I cannot view or edit my queue. A week ago, whe...

Visitor

After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue ...

604 Views

0 replies

0 likes

queue
Queue Button
Queue issues
Spotify Premium
Update
  • 604 Views
  • 0 replies
  • 0 likes

No longer able to shuffle play through all songs

PlanPremiumCountry New Zealand Device (iPhone 6)Operating System(iOS 12.3.1) My Question or IssueMy Spotify app recently updated and the UI has been changed.I used to have an option to go to 'Songs', which included all songs saved to the library- inc...

Music Fan

Plan Premium Country New Zealand   Device  (iPhone 6) Operating System (iOS 12.3.1)   My Question or Issue My Spotify app recently updated and the UI has been changed. I use...

901 Views

0 replies

5 likes

  • 901 Views
  • 0 replies
  • 5 likes

iPhone locks during car playback

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueI’m probably wording this terribly but Spotify no longer overrides auto-lock when playing in car which kinda sucks

Visitor

Plan Premium Country USA  Device iPhone XR Operating System iOS 12.3.1   My Question or Issue I’m probably wording this terribly but Spotify no longer overrides auto-lock when pla...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Can’t seem to fully quit out of Spotify

PlanPremiumCountry USADeviceiPhone 8+Operating System My Question or IssueI understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home button and then swipe up. But even after I’ve done that, the song I was listening to...

Casual Listener

Plan Premium Country  USA Device iPhone 8+ Operating System   My Question or Issue I understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home butto...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

30 minutes of Ad Free Music link not working.

Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously.PlanFreeCountryUnited States DeviceIPhone 7Operating ...

Casual Listener

Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously. ...

mxbelpines

Casual Listener

2525 Views

4 replies

6 likes

  • 2525 Views
  • 4 replies
  • 6 likes

Internal Spotify Meeting on Latest Update

Actual Transcript from internal Spotify strategy meeting: Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely hate us and go use a different music service? Team Member 2: ...

Newbie

Actual Transcript from internal Spotify strategy meeting:   Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely h...

634 Views

0 replies

4 likes

  • 634 Views
  • 0 replies
  • 4 likes

Shuffle Play only even if I have Premium

PlanPremiumCountryLuxembourgDeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI only have Shuffle Play option even if it's disabled. How can I have the Play option like on my iMac? Thx for your answer -gg

Visitor

Plan Premium Country Luxembourg Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue I only have Shuffle Play option even if it's disabled. How can I have the Play option...

Brunelicia

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Certain Songs Not Playable

PlanPremiumUnited States DeviceiPhone10 My Question or IssueI have been running into a problem lately where certain songs by numerous artists will just not allow me to play them. They aren’t grayed out nor do they appear as if they wouldn’t work howe...

Visitor

Plan Premium United States   Device iPhone10   My Question or Issue I have been running into a problem lately where certain songs by numerous artists will just not allow me to play ...

chadreed01

Newbie

1046 Views

1 replies

1 likes

Broken songs
Won’t play
  • 1046 Views
  • 1 replies
  • 1 likes

Solved!! Spotify hide my playlist on my profile

PlanPremiumCountrySingaporeDeviceMacBookPro My Question or IssueI have a playlist that has 500+ followers but Spotify does not let me show it on my public playlists page. I can only see it when i search for the playlist. Someone help me out here. htt...

Casual Listener

Plan Premium Country Singapore Device MacBookPro     My Question or Issue I have a playlist that has 500+ followers but Spotify does not let me show it on my public playlists page....

badumtss

Composer

1531 Views

3 replies

0 likes

  • 1531 Views
  • 3 replies
  • 0 likes

Songs not playing past an artists top 5 songs

PlanPremiumCountryUSADevice(iPhone 6s)Operating System(iOS 12.3) My Question or Issue When I go to an artists page and select their top song to play, it’ll play all 5 tops songs normally but when the 5th song ends the music stops and it takes me back...

Visitor

Plan Premium Country USA Device (iPhone 6s) Operating System (iOS 12.3)   My Question or Issue   When I go to an artists page and select their top song to play, it’ll play all 5 ...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Volume issues - silencing alarm and ringer

Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume. As a result I will frequently have the ringer ring...

Visitor

Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume....

965 Views

0 replies

2 likes

  • 965 Views
  • 0 replies
  • 2 likes

App closes

PlanPremiumCountryNetherlandsDeviceIphone 5Operating SystemiOS 10.3.3My Question or IssueSince the last app update (8.5.14) I cannot open the app. Everytime i try to open Spotify it closes. I tried to delete the app and download it again and I still ...

Regular

  Plan Premium Country Netherlands Device Iphone 5 Operating System iOS 10.3.3 My Question or Issue Since the last app update (8.5.14) I cannot open the app. Everytime i try to open Sp...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Podcasts don’t download

PlanPremiumCountryUKDevice(iPhone 6s)Operating System(iOS - most up to date) My Question or Issue: when i select the download button on any podcast I just get a spinning circle and it down at download. I have download over cellular, I have reinstalle...

Regular

  Plan Premium Country UK Device (iPhone 6s) Operating System (iOS - most up to date)   My Question or Issue:   when i select the download button on any podcast I just get ...

669 Views

0 replies

1 likes

podcast
  • 669 Views
  • 0 replies
  • 1 likes

When I try to listen to music, one song keeps automatically playing mid way through the song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try and listen to my music a song keeps automatically playing over my song, I thought ...

Visitor

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

520 Views

0 replies

1 likes

  • 520 Views
  • 0 replies
  • 1 likes

Cant downgrade download quality iphone xs max

PlanFree/Premium DeviceIphone xs maxOperating System(iOS 12.1.4) My Question or IssueI have always downloaded my music on spotify with very high quality now that i have way too many songs and need to downgrade but when i change my download quality in...

Casual Listener

Plan Free/Premium    Device Iphone xs max Operating System (iOS 12.1.4)   My Question or Issue I have always downloaded my music on spotify with very high quality now that i h...

Bethany_Dawn

Community Legend

1229 Views

3 replies

0 likes

  • 1229 Views
  • 3 replies
  • 0 likes

I can’t listen to music without internet

PlanPremiumCountryChileDeviceIphone 6sOperating System 12.3.1 My Question or Issuei have downloaded a list ofplaylist, but, when I don’t have WiFi (not 4G) I cant listen to it, i listen to about 10 seconds and nothing else, please help

Visitor

Plan Premium Country Chile Device Iphone 6s Operating System  12.3.1    My Question or Issue i have downloaded a list of playlist, but, when I don’t have WiFi (not 4G) I can...

badumtss

Composer

1065 Views

1 replies

0 likes

  • 1065 Views
  • 1 replies
  • 0 likes

P0 Bug: Cannot clear the queue, cannot play an album, cannot "Play Next"

PremiumCountry Device(iPhone X)Operating System(iOS 12.3.1) The design of the play queue is brain dead. You add a 1,000 song playlist to the play queue, and then, when you want to play another playlist or album, there's no way to remove that playlist...

Newbie

  Premium Country   Device (iPhone X) Operating System (iOS 12.3.1)   The design of the play queue is brain dead.   You add a 1,000 song playlist to the play queue, ...

DanifC

Composer

1043 Views

1 replies

3 likes

  • 1043 Views
  • 1 replies
  • 3 likes

Spotify Pausing Video in Other Apps While It is Paused

PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueWhen using Facebook or Instagram when Spotify is paused in the background, it will always stop the video from playing. Spotify is paused, but it will always show that ...

Newbie

Plan Premium Country USA Device iPhone XS Max Operating System iOS 12   My Question or Issue When using Facebook or Instagram when Spotify is paused in the background, it will always s...

575 Views

0 replies

1 likes

  • 575 Views
  • 0 replies
  • 1 likes

Why have only half my songs moved over when I changed from Android to iPhone?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes