Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
60803 Views
16 replies
37 likes

60803 Views
16 replies
37 likes

Spotify app not working

PlanPremiumCountryUnited statesDeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify homepage won’t load it keeps saying something went wrong and it won’t load anything or let me load any music I restart...

Jayloves
Newbie
Plan Premium Country United states Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify homepage won’t load it keeps saying s...
2019-06-13 5:33:25 PM
2019-06-13 11:21:14 PM
Billy-J
Spotify Star
676 Views
1 replies
5 likes
Spotify

676 Views
1 replies
5 likes

Something went wrong

Keep getting something went wrong. Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my end. Been a PREMIUM member for as long as I can remember...

SaryJaneJams
Casual Listener
Keep getting something went wrong. Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my...
2019-06-13 6:35:22 PM
2019-06-13 11:20:58 PM
Billy-J
Spotify Star
802 Views
1 replies
0 likes

802 Views
1 replies
0 likes

No longer possible to view albums.

PlanPremiumCountryUSADeviceiphone 7 plus My Question or Issueever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, straight through search, and through view album on a song. All of those dis...

pazifischer
Newbie
Plan Premium Country USA Device iphone 7 plus My Question or Issue ever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, str...
2019-06-13 8:12:07 PM
2019-06-13 11:20:12 PM
Billy-J
Spotify Star
624 Views
1 replies
0 likes

624 Views
1 replies
0 likes

Auto skipping after ~60min

PlanPremiumCountryJapanDevice(iPhone X)Operating System(iOS 1012.3.1) My Question or IssueWhen listening to podcasts, they automatic skip after approximately 60min. Already did a clean reinstall and didn't worked. It's been a while this happens.

Guhnagasawa
Newbie
Plan Premium Country Japan Device (iPhone X) Operating System (iOS 1012.3.1) My Question or Issue When listening to podcasts, they automatic skip after approximately 60min. Already d...
2019-06-13 11:15:16 PM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Something Went Wrong

PremiumiPhone XRiOS 12.4 Started Spotify and got "Something Went Wrong"I can get to playlists and all other things just not HomeCleared the Cache, restarted the phone, restarted again, deleted Spotify and reinstalled (thanks for that I need to downlo...

Achillies
Newbie
Premium iPhone XR iOS 12.4 Started Spotify and got "Something Went Wrong" I can get to playlists and all other things just not Home Cleared the Cache, restarted the phone, restarted agai...
2019-06-13 5:32:22 PM
2019-06-13 11:06:18 PM
fabianpoore
Casual Listener
3618 Views
12 replies
14 likes

3618 Views
12 replies
14 likes

"Something went wrong" and "Browse isn't working right now" error even when is connected to internet

PlanFree/PremiumCountryMalaysiaDeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueBrowsing showing error like "Something went wrong" and "Browse isn't working right now" eventhough device is connected to the internet and the connection spee...

sofjs
Newbie
Plan Free/Premium Country Malaysia Device iPhone 7 Operating System iOS 12.1.4 My Question or Issue Browsing showing error like "Something went wrong" and "Browse isn't working ...
2019-06-13 6:29:45 PM
2019-06-13 8:42:58 PM
spotafied
Casual Listener
1325 Views
2 replies
10 likes

1325 Views
2 replies
10 likes

home tab won’t appear just says something went wrong on my iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Bulldogsfan24
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-13 7:38:49 PM
2019-06-13 8:40:39 PM
DizBuster
Casual Listener
1086 Views
2 replies
0 likes

1086 Views
2 replies
0 likes

Home page and "made for you" not working

PlanPremium for familyCountryUnited States Device(iPhone, Macbook Pro late 2016)Operating System(iOS) My Question or IssueWhen open the Spotify app on my iPhone and Mac, the Home page gives me the error "something went wrong, please try again later"....

audio2
Newbie
Plan Premium for family Country United States Device (iPhone, Macbook Pro late 2016) Operating System (iOS) My Question or Issue When open the Spotify app on my iPhone and Ma...
2019-06-13 6:39:02 PM
2019-06-13 6:59:14 PM
FiveInchTaint
Music Fan
2494 Views
3 replies
2 likes

2494 Views
3 replies
2 likes

Changing the order of playlists in iOS

DeviceiPhoneOperating SystemiOS 10 My Question or IssueAs the locked topic from a couple a years ago already said:It doesn,t seem possible on the iOS app to customize the order of you playlists?with edit you can delte or download them and with the 3 ...

mrfart
Music Fan
Device iPhone Operating System iOS 10 My Question or Issue As the locked topic from a couple a years ago already said: It doesn,t seem possible on the iOS app to customize the order of ...
2019-06-13 8:48:46 AM
2019-06-13 5:57:59 PM
mrfart
Music Fan
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Unable to create new playlist/use home screen

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 12.3.1-up to date My Question or IssueI want to create a new playlist, and am unable. When Spotify opens, the "Home" screen says: "Something went wrong. Have another go?" with a white button that...

user-removed
Visitor
Plan Premium Country US Device iPhone XR Operating System iOS 12.3.1-up to date My Question or Issue I want to create a new playlist, and am unable. When Spoti...
2019-06-13 5:19:05 PM
2019-06-13 5:53:51 PM
sclemons202
Newbie
1071 Views
3 replies
2 likes

1071 Views
3 replies
2 likes

Spotify on iPad Pro not connecting

As of late, Spotify has stopped working on my iPad Pro. I'm able to access my downloaded music, but I can't connect to the internet to download anything new. The most puzzling part about this is the fact that other apps work perfectly fine, while Spo...

EnyaVeridis
Newbie
As of late, Spotify has stopped working on my iPad Pro. I'm able to access my downloaded music, but I can't connect to the internet to download anything new. The most puzzling part about ...
2019-06-13 5:01:25 PM
2019-06-13 5:38:13 PM
user-removed
Not applicable
702 Views
1 replies
1 likes

702 Views
1 replies
1 likes

Audio Normalization Not Working On Imported Music

PlanPremiumCountryGermanyDeviceiPhone 5SOperating SystemiOS 12.2Spotify Version8.5.7.601 My Question or IssueI use Audio Normalization on Normal volume level to prevent distortion from the bass boost of the equalizer. However, when playing music impo...

lorav81
Newbie
Plan Premium Country Germany Device iPhone 5S Operating System iOS 12.2 Spotify Version 8.5.7.601 My Question or Issue I use Audio Normalization on Normal volume level to prevent d...
2019-06-13 5:07:52 PM
653 Views
0 replies
2 likes

653 Views
0 replies
2 likes

New update doesn't let you view songs or its albums properly

Plan - PremiumCountry - Saudi ArabiaDevice - Iphone 8Plus My Question or Issue:Spotify updated by itself and now only shows playlists, artists and albums. How can I view all my songs now, not just liked songs? I also liked that when I liked a random ...

bmendis
Casual Listener
Plan - Premium Country - Saudi Arabia Device - Iphone 8Plus My Question or Issue: Spotify updated by itself and now only shows playlists, artists and albums. How can I view all my so...
2019-06-13 2:10:15 PM
2019-06-13 4:38:06 PM
chaotic0123
Casual Listener
1291 Views
3 replies
7 likes

1291 Views
3 replies
7 likes

Superuser Contribution Lost 2K liked songs with update

As of the update, the "songs" folder has become a playlist called "Liked Songs" (??WHY???). I had about 4K liked songs, and now this playlist is only about 2.5K songs. Where the heck is the rest of my music?

samjustus
Casual Listener
As of the update, the "songs" folder has become a playlist called "Liked Songs" (??WHY???). I had about 4K liked songs, and now this playlist is only about 2.5K songs. Where the heck is ...
2019-06-04 8:09:07 PM
2019-06-13 3:39:25 PM
JakePT
Casual Listener
2027 Views
5 replies
2 likes

2027 Views
5 replies
2 likes

Spotify waiting queue glitch

PlanPremiumCountryNetherlandsDeviceiPhone 7Operating SystemiOS 12 My Question or IssueWhenever I slide/put a song in the waiting queue it doesn’t show the last tune in that waiting list. I can’t interact with the song in any way (can’t remove it from...

Calla1809
Newbie
Plan Premium Country Netherlands Device iPhone 7 Operating System iOS 12 My Question or Issue Whenever I slide/put a song in the waiting queue it doesn’t show the last tune in that ...
2019-06-13 3:14:40 PM
664 Views
0 replies
3 likes

664 Views
0 replies
3 likes

spotify volume to low

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

pissedashell
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-13 12:06:19 PM
295 Views
0 replies
1 likes
spotify volume

295 Views
0 replies
1 likes

Superuser Contribution Spotify stays on lock screen and doesn’t auto lock.

I use the iOS timer to stop play as a sleep timer, but when it stops playing the phone stays on and Spotify is glitched. Shows music is playing but nothing is actually playing. Phone just stays on all night.

Kush1020
Newbie
I use the iOS timer to stop play as a sleep timer, but when it stops playing the phone stays on and Spotify is glitched. Shows music is playing but nothing is actually playing. Phone just stays on al...
2019-05-10 7:03:20 PM
2019-06-13 10:43:10 AM
Katerina
Spotify Legend
1707 Views
1 replies
1 likes

1707 Views
1 replies
1 likes

Superuser Contribution Spotify radio not working anymore

Hey! Every time I try to play Spotify radio in any playlist (Pop-Hip Hop, etc) it doesn’t work anymore. I’ve tried it in many different playlists. I’m currently using an iPhone 7. I think it’s started since the last update. Is anyone else having this...

Infamous17
Newbie
Hey! Every time I try to play Spotify radio in any playlist (Pop-Hip Hop, etc) it doesn’t work anymore. I’ve tried it in many different playlists. I’m currently using an iPhone 7. I think it...
2019-06-04 4:01:36 PM
2019-06-13 8:08:20 AM
Peter
Spotify Legend
566 Views
1 replies
0 likes

566 Views
1 replies
0 likes

Downloads not working

PlanPremiumCountryCanadaDeviceIphone 5sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue II was in my car today, listening to playlists that I’ve made for Offline Play, some songs will play but the majority of them will not...

Ronnie98
Casual Listener
Plan Premium Country Canada Device Iphone 5s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I I was in my car today, listening to playlists that I...
2019-06-13 5:23:43 AM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Ay, what’s going on like?

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS My Question or Issue Ye. So I’m just listening to music aren’t I, on a music app as you do. And a song can just be like 12 seconds in, or 1 minute in, or whatever and it’ll just skip to the next t...

louistyrer18
Casual Listener
Plan Premium Country UK Device iPhone 8 Operating System iOS My Question or Issue Ye. So I’m just listening to music aren’t I, on a music app as you do. And a song can ...
2019-06-13 4:15:14 AM
2019-06-13 4:30:53 AM
Ronnie98
Casual Listener
503 Views
1 replies
0 likes

503 Views
1 replies
0 likes

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