Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
399671 Views
123 replies
27 likes
- 399671 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
272135 Views
58 replies
14 likes
- 272135 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
172775 Views
507 replies
108 likes
- 172775 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 115126 Views
- 19 replies
- 38 likes
iPhone locks during car playback
PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueI’m probably wording this terribly but Spotify no longer overrides auto-lock when playing in car which kinda sucks
Plan Premium Country USA Device iPhone XR Operating System iOS 12.3.1 My Question or Issue I’m probably wording this terribly but Spotify no longer overrides auto-lock when pla...
459 Views
0 replies
0 likes
- 459 Views
- 0 replies
- 0 likes
Can’t seem to fully quit out of Spotify
PlanPremiumCountry USADeviceiPhone 8+Operating System My Question or IssueI understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home button and then swipe up. But even after I’ve done that, the song I was listening to...
Plan Premium Country USA Device iPhone 8+ Operating System My Question or Issue I understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home butto...
554 Views
0 replies
0 likes
- 554 Views
- 0 replies
- 0 likes
30 minutes of Ad Free Music link not working.
Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously.PlanFreeCountryUnited States DeviceIPhone 7Operating ...
Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously. ...
Casual Listener
2549 Views
4 replies
6 likes
- 2549 Views
- 4 replies
- 6 likes
Internal Spotify Meeting on Latest Update
Actual Transcript from internal Spotify strategy meeting: Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely hate us and go use a different music service? Team Member 2: ...
Actual Transcript from internal Spotify strategy meeting: Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely h...
645 Views
0 replies
4 likes
- 645 Views
- 0 replies
- 4 likes
Shuffle Play only even if I have Premium
PlanPremiumCountryLuxembourgDeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI only have Shuffle Play option even if it's disabled. How can I have the Play option like on my iMac? Thx for your answer -gg
Plan Premium Country Luxembourg Device iPhone 7 Operating System iOS 12.3.1 My Question or Issue I only have Shuffle Play option even if it's disabled. How can I have the Play option...
Community Legend
720 Views
1 replies
0 likes
- 720 Views
- 1 replies
- 0 likes
Certain Songs Not Playable
PlanPremiumUnited States DeviceiPhone10 My Question or IssueI have been running into a problem lately where certain songs by numerous artists will just not allow me to play them. They aren’t grayed out nor do they appear as if they wouldn’t work howe...
Plan Premium United States Device iPhone10 My Question or Issue I have been running into a problem lately where certain songs by numerous artists will just not allow me to play ...
Newbie
1060 Views
1 replies
1 likes
Broken songs
Won’t play
- 1060 Views
- 1 replies
- 1 likes
Solved!! Spotify hide my playlist on my profile
PlanPremiumCountrySingaporeDeviceMacBookPro My Question or IssueI have a playlist that has 500+ followers but Spotify does not let me show it on my public playlists page. I can only see it when i search for the playlist. Someone help me out here. htt...
Plan Premium Country Singapore Device MacBookPro My Question or Issue I have a playlist that has 500+ followers but Spotify does not let me show it on my public playlists page....
Composer
1552 Views
3 replies
0 likes
- 1552 Views
- 3 replies
- 0 likes
Songs not playing past an artists top 5 songs
PlanPremiumCountryUSADevice(iPhone 6s)Operating System(iOS 12.3) My Question or Issue When I go to an artists page and select their top song to play, it’ll play all 5 tops songs normally but when the 5th song ends the music stops and it takes me back...
Plan Premium Country USA Device (iPhone 6s) Operating System (iOS 12.3) My Question or Issue When I go to an artists page and select their top song to play, it’ll play all 5 ...
493 Views
0 replies
0 likes
- 493 Views
- 0 replies
- 0 likes
Volume issues - silencing alarm and ringer
Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume. As a result I will frequently have the ringer ring...
Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume....
1005 Views
0 replies
2 likes
- 1005 Views
- 0 replies
- 2 likes
App closes
PlanPremiumCountryNetherlandsDeviceIphone 5Operating SystemiOS 10.3.3My Question or IssueSince the last app update (8.5.14) I cannot open the app. Everytime i try to open Spotify it closes. I tried to delete the app and download it again and I still ...
Plan Premium Country Netherlands Device Iphone 5 Operating System iOS 10.3.3 My Question or Issue Since the last app update (8.5.14) I cannot open the app. Everytime i try to open Sp...
453 Views
0 replies
0 likes
- 453 Views
- 0 replies
- 0 likes
Podcasts don’t download
PlanPremiumCountryUKDevice(iPhone 6s)Operating System(iOS - most up to date) My Question or Issue: when i select the download button on any podcast I just get a spinning circle and it down at download. I have download over cellular, I have reinstalle...
Plan Premium Country UK Device (iPhone 6s) Operating System (iOS - most up to date) My Question or Issue: when i select the download button on any podcast I just get ...
677 Views
0 replies
1 likes
podcast
- 677 Views
- 0 replies
- 1 likes
When I try to listen to music, one song keeps automatically playing mid way through the song
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try and listen to my music a song keeps automatically playing over my song, I thought ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
538 Views
0 replies
1 likes
- 538 Views
- 0 replies
- 1 likes
Cant downgrade download quality iphone xs max
PlanFree/Premium DeviceIphone xs maxOperating System(iOS 12.1.4) My Question or IssueI have always downloaded my music on spotify with very high quality now that i have way too many songs and need to downgrade but when i change my download quality in...
Plan Free/Premium Device Iphone xs max Operating System (iOS 12.1.4) My Question or Issue I have always downloaded my music on spotify with very high quality now that i h...
Community Legend
1260 Views
3 replies
0 likes
- 1260 Views
- 3 replies
- 0 likes
I can’t listen to music without internet
PlanPremiumCountryChileDeviceIphone 6sOperating System 12.3.1 My Question or Issuei have downloaded a list ofplaylist, but, when I don’t have WiFi (not 4G) I cant listen to it, i listen to about 10 seconds and nothing else, please help
Plan Premium Country Chile Device Iphone 6s Operating System 12.3.1 My Question or Issue i have downloaded a list of playlist, but, when I don’t have WiFi (not 4G) I can...
Composer
1083 Views
1 replies
0 likes
- 1083 Views
- 1 replies
- 0 likes
P0 Bug: Cannot clear the queue, cannot play an album, cannot "Play Next"
PremiumCountry Device(iPhone X)Operating System(iOS 12.3.1) The design of the play queue is brain dead. You add a 1,000 song playlist to the play queue, and then, when you want to play another playlist or album, there's no way to remove that playlist...
Premium Country Device (iPhone X) Operating System (iOS 12.3.1) The design of the play queue is brain dead. You add a 1,000 song playlist to the play queue, ...
Composer
1064 Views
1 replies
3 likes
- 1064 Views
- 1 replies
- 3 likes
Spotify Pausing Video in Other Apps While It is Paused
PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueWhen using Facebook or Instagram when Spotify is paused in the background, it will always stop the video from playing. Spotify is paused, but it will always show that ...
Plan Premium Country USA Device iPhone XS Max Operating System iOS 12 My Question or Issue When using Facebook or Instagram when Spotify is paused in the background, it will always s...
588 Views
0 replies
1 likes
- 588 Views
- 0 replies
- 1 likes
Why have only half my songs moved over when I changed from Android to iPhone?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
690 Views
1 replies
0 likes
- 690 Views
- 1 replies
- 0 likes
Spotify dies while. connecting to Chromecast on old iPad
Has Just start to happend. Cromecast works with other units. Spoiler (Highlight to read)Spoiler (Highlight to read) Spotify works on other iOS(12.3.1 mod A1599) devices but not the old one(iOS 10.3.3 mod A1458). Have tried restart chromecast, Spotify...
Has Just start to happend. Cromecast works with other units. Spotify works on other iOS(12.3.1 mod A1599) devices but not the old one(iOS 10.3.3 mod A1458). Have tried...
576 Views
0 replies
0 likes
- 576 Views
- 0 replies
- 0 likes
Songs on Iphone & IPad
I would like to know why I can’t play my list of songs on my IPhone as they will only play for 30 seconds, but on my iPad the same list of songs will play the entire songs in full. I’m a bit confused as to why this is happening, could someone give me...
I would like to know why I can’t play my list of songs on my IPhone as they will only play for 30 seconds, but on my iPad the same list of songs will play the entire songs in full. I’m a bit confused...
Spotify Star
688 Views
1 replies
0 likes
- 688 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution [All Platforms][Search] Search by playlist name no longer contains a user's own playlists
Search on both desktop and iOS no longer allows you to search your own playlists by name. Previously if you used the search feature to find one of your own playlists, they would show as the first result after clicking the Playlists category. Now, my ...
Search on both desktop and iOS no longer allows you to search your own playlists by name. Previously if you used the search feature to find one of your own playlists, they would show as the first res...
Spotify Legend
1594 Views
2 replies
2 likes
All Platforms
Search
- 1594 Views
- 2 replies
- 2 likes