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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43058 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108380 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1610 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301620 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127487 Views

19 replies

38 likes

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  • 19 replies
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Can't login on google home app

PlanPremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueIt tells me "Oops! Something went wrong, please try again or check out our help are...

Regular

Plan Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue It te...

306 Views

0 replies

0 likes

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<3, then download, then follow just to add a song to your library.

If you want to listen to your library offline you have to a song, then download the song, THEN follow the artist. What is this new UI? It's so clunky. There has to be a better system than this. Plan (Family Premium)Seriously considering apple music.

Newbie

If you want to listen to your library offline you have to ❤️ a song, then download the song, THEN follow the artist.   What is this new UI? It's so clunky. There has to be a better system than...

468 Views

0 replies

1 likes

  • 468 Views
  • 0 replies
  • 1 likes

Local Files album cover not showing up anymore

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 12.1 I’ve been using Local Files for a long time. Yesterday I uploaded a bunch of albums and EPs to my Local Files folder (from my computer, an HP Laptop on Windows 10) and they all syn...

Regular

Plan Premium Country United States Device iPhone 8 Operating System iOS 12.1   I’ve been using Local Files for a long time. Yesterday I uploaded a bunch of albums and EPs to my Local Fi...

641 Views

0 replies

0 likes

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  • 0 replies
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Podcasts can no longer be Queue'd

[Premium][iPhone 7 plus][iOS 12.2][Spotify version 8.5.3.784]Prior to a few weeks ago I could add podcasts to my play queue, and did so happily before I started every long morning drive. Now, I can go through all the steps (find the podcast, click on...

Casual Listener

[Premium][iPhone 7 plus][iOS 12.2][Spotify version 8.5.3.784] Prior to a few weeks ago I could add podcasts to my play queue, and did so happily before I started every long morning drive.  Now,...

kthearling

Newbie

1760 Views

1 replies

8 likes

  • 1760 Views
  • 1 replies
  • 8 likes

download and/or playlist status of a song

PlanPremiumCountryGermany DeviceiPhone XsOperating SystemiOS 12.4 My Question or IssueWhen showing a whole album, there is the little symbol which indicates if a song is already downloaded or contained in a playlist. This feature would be really help...

Casual Listener

Plan Premium Country Germany   Device iPhone Xs Operating System iOS 12.4   My Question or Issue When showing a whole album, there is the little symbol which indicates if a song ...

Loxer

Community Legend

655 Views

1 replies

1 likes

search playlists download status
  • 655 Views
  • 1 replies
  • 1 likes

Can't View Downloaded Albums Without Strong Connection

I have the premium version of Spotify on an iPhone 7 and listen to downloaded albums. When my internet connection is weak and I go to view an album track list from my Library, the Spotify app will display the album as loading until a strong internet ...

Visitor

I have the premium version of Spotify on an iPhone 7 and listen to downloaded albums.   When my internet connection is weak and I go to view an album track list from my Library, the Spotify ap...

414 Views

0 replies

1 likes

  • 414 Views
  • 0 replies
  • 1 likes

Viewing a Waiting list from a podcast playing

So I don’t know if it’s a iOS problem but I’m surprised nobody changed that yet. so when I’m playing a song and pop it up so I can see the cover, then I can push the “...” and see and edit my waitlist of tracks being played next. however - and this i...

Casual Listener

So I don’t know if it’s a iOS problem but I’m surprised nobody changed that yet.   so when I’m playing a song and pop it up so I can see the cover, then I can push the “...” and see and edit m...

Jansensk

Casual Listener

946 Views

1 replies

0 likes

Waitlist podcast
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  • 1 replies
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Permanent “Spotify is currently set to offline” message

It shows it’s offline with no internet even though I have unlimited data and great WiFi please help

Visitor

It shows it’s offline with no internet even though I have unlimited data and great WiFi please help      

Loxer

Community Legend

8989 Views

1 replies

0 likes

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  • 1 replies
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Not posible to reach filter function on IPhone XR

Plan:Premium Country:Norway Device:IPhone XR Operating System:iOS12 My Question or Issue:It is not posible to reach/access filter function on IPhone XRFilter for search and filter with burger bar to sort playlist is behind other stuff

Music Fan

Plan: Premium   Country: Norway   Device: IPhone XR   Operating System: iOS12   My Question or Issue: It is not posible to reach/access filter function on IPhone XR ...

Loxer

Community Legend

586 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlist is not playing the playlist that was selected

PlanPremium (but not this account, long story)DeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueOkay. This is my third time writing this as it keeps deleting. My spotify keeps insisting on playing a playlist I haven’t selected to play. For e...

Casual Listener

  Plan Premium (but not this account, long story) Device iPhone 7 Operating System iOS 12.4   My Question or Issue Okay. This is my third time writing this as it keeps deleting. &...

Kaceyg16

Casual Listener

3496 Views

2 replies

0 likes

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How to resync an iPhone after deleting from device list

I have been having an issue where songs I download aren't showing up in my songs list. So I updated the app (using an iPhone) and then deleted the device from the list, assuming it would resync and fix the issue there. Now I can't figure out how to r...

Regular

I have been having an issue where songs I download aren't showing up in my songs list. So I updated the app (using an iPhone) and then deleted the device from the list, assuming it would resync and f...

Adam1985

Regular

1034 Views

2 replies

0 likes

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  • 2 replies
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Spotify mistakenly creates new offline device ids causing all downloads to be deleted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've tried the suggestion from Spotify to delete all offline devices. You mention that a "fil...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've tr...

413 Views

0 replies

0 likes

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Solved!! Podcast in French (not only in English)

Hi there, Can you please add french podcast because it's only in English right now. And please we want the new menu bar too. Thank you

Newbie

Hi there,   Can you please add french podcast because it's only in English right now.  And please we want the new menu bar too.   Thank you 🙂

Twidyze

Regular

3014 Views

2 replies

3 likes

  • 3014 Views
  • 2 replies
  • 3 likes

Comment supprimer une playlist/ How can I delete a playlist?

PlanPremiumCountryFrance DeviceiPhone 7 PlusOperating SystemiOS 13 My Question or IssueBonjour la communauté/ Hello the community. J'ai besoin d'aide concernant une question que je n'arrive pas a resoudre par moi même; Comment surpprimer une playlist...

Regular

Plan Premium Country France   Device iPhone 7 Plus Operating System iOS 13   My Question or Issue Bonjour la communauté/ Hello the community.   J'ai besoin d'aide concerna...

1392 Views

0 replies

2 likes

  • 1392 Views
  • 0 replies
  • 2 likes

cant open link on this device

PlanPremiumCountry GRDeviceiPhone 4Operating SystemiOS 7.1.2 up to date for this older phone My Question or IssueDidnt have this problem before, over the past few days spotify will only open playlists i have in my library and no new ones. It says can...

Newbie

Plan Premium Country GR Device iPhone 4 Operating System iOS 7.1.2  up to date for this older phone   My Question or Issue Didnt have this problem before, over the past few days ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Home screen showing only recently played list. Nothing else.

PlanPremiumCountryIndia DeviceiPhone8Operating SystemiOS 12.3.1 My Question or IssueI can only see recently played on Home page. Nothing else. Already tried restarting device, reinstall, re login.

Visitor

Plan Premium Country India   Device iPhone8 Operating System iOS 12.3.1   My Question or Issue I can only see recently played on Home page. Nothing else. Already tried restarting...

Loxer

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
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queue is BROKEN

I am trying to play an album, a playlist, anything other than the queue! no matter what I do it plays the first song I choose then goes to the queue. The queue is infinite and I cant clear it! HOW DO I CLEAR IT WITHOUT CLICKING A MILLION TIMES???

Visitor

I am trying to play an album, a playlist, anything other than the queue! no matter what I do it plays the first song I choose then goes to the queue. The queue is infinite and I cant clear it! HOW DO...

DanifC

Composer

1893 Views

1 replies

3 likes

  • 1893 Views
  • 1 replies
  • 3 likes

voice notes problem

PlanPremiumCountryItalyDeviceiPhone XOperating SystemiOS 12.3.1App Version8.5.7.601My Question or IssueWhen I try to listen a voice note in WhatsApp (or similar apps), the music stops, the audio from WhatsApp starts paying and gets immediately killed...

Newbie

Plan Premium Country Italy Device iPhone X Operating System iOS 12.3.1 App Version 8.5.7.601 My Question or Issue When I try to listen a voice note in WhatsApp (or similar apps), the music...

12167953981

Visitor

2741 Views

3 replies

5 likes

  • 2741 Views
  • 3 replies
  • 5 likes

Solved!! The Hidden song playlist is gone.

PlanFreeCountry DeviceiPhone Operating System(IOS 12.4) My Question or IssueI was listening through my liked song playlist when I accidentally hit the hide song button. When trying to unhide the song I clicked on the song and found no unhide option. ...

Casual Listener

  Plan Free Country   Device iPhone  Operating System (IOS 12.4)   My Question or Issue I was listening through my liked song playlist when I accidentally hit the hide ...

Andrew_w3st

Casual Listener

3211 Views

3 replies

0 likes

  • 3211 Views
  • 3 replies
  • 0 likes