Downloads disappear

[ashley111]

I am using the premium account still my downloads disappear the very next day I download them. Mean to say the downloaded songs stay only for 24 hrs in my phone don't know why.

Can someone help

[ardacebi]

Hey @ashley111,

Thanks for reaching out and sorry for the issue you're having. Could you tell me which phone you're using or does it have some kind of cleaning software that can possibly delete Spotify's downloaded songs as cache files?

Cheers,

Arda.