Spotify interrupting snaps

[mina99]

Plan

Premium

Country

Norway

Device

iPhone X

Operating System

Latest iOS 

My Question or Issue

Spotfiy is often interrupting my Snapchat videos. For example if i recieve a videosnap from someone and i try to turn up the volume, the whole video stops and if the snap har more than one video, the next one will stop within few seconds. This problem has bothered me since I got my phone last year i think. If I replay the snap and remove Spotify from the slide menu (don’t remember what it’s called) then i’m able to watch the whole snap without it stopping, so i’m sure that i’ts Spotify that is the problem.

[ardacebi]

Hey @mina99,

Thanks for reaching out and sorry for the issue you're having. Music playback and auto-stop are connected to iOS' and Snapchat's behavior. Spotify, Apple Music or any other streaming service cannot control this behavior.

Hope this helps 🙂

Cheers,

Arda.