Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28594 Views

40 replies

9 likes

  • 28594 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93462 Views

115 replies

12 likes

Other
  • 93462 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

925 Views

0 replies

0 likes

iOS
  • 925 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293120 Views

60 replies

15 likes

  • 293120 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123389 Views

19 replies

38 likes

  • 123389 Views
  • 19 replies
  • 38 likes

Se borran todas las canciones descargadas

Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispositivos con descargas y todo lo que Uds. dicen qué h...

Visitor

Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispos...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

Solved!! Problem Local Files Music

PlanPremiumCountrySwitzerlandDeviceIphone XSOperating SystemiOS 12.4 My Question or IssueHello, I have put music from local Spotify files on my Windows 10 computer but I would like to listen to it on my phone in the Spotify application without even n...

Casual Listener

Plan Premium Country Switzerland Device Iphone XS Operating System iOS 12.4   My Question or Issue Hello, I have put music from local Spotify files on my Windows 10 computer but I woul...

Bethany_Dawn

Community Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Spotify logging me out when reopening app.

PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 10.3.2) My Question or Issueive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Everytime I login, and check settings it says "unable to login either username...

Casual Listener

Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 10.3.2)   My Question or Issue ive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Ev...

Geni2

Casual Listener

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ugh, what did you guys do??

I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their artist page and if I hit shuffle play, it will play the...

Regular

I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their arti...

Katerina

Spotify Legend

749 Views

2 replies

6 likes

  • 749 Views
  • 2 replies
  • 6 likes

Album art thumbnails missing from Browse/Playlists/Etc on BMW Integration

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1My Question or Issue On Spotify version 7.x, when connected to BMW iDrive, the album art for every playlist showed when browsing. As of version 8.x this feature has been replaced by a generic...

Visitor

Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1 My Question or Issue     On Spotify version 7.x, when connected to BMW iDrive, the album art for every playlist...

dark423

Casual Listener

817 Views

1 replies

1 likes

  • 817 Views
  • 1 replies
  • 1 likes

Podcasts languages

Premium - between France/Germany/USMac Book Air 13" - 2 different ones / iPhone 6 S Hey there, So I think this might be related to the fact I use Spotify on 3 different devices and each of them as a different language setup - yeah...I sometimes have ...

Visitor

Premium - between France/Germany/US Mac Book Air 13" - 2 different ones / iPhone 6 S   Hey there,   So I think this might be related to the fact I use Spotify on 3 different devices an...

542 Views

0 replies

1 likes

  • 542 Views
  • 0 replies
  • 1 likes

Superuser Contribution Latest update

PlanPremiumCountry US DeviceiPhone Two of my most common flows are broken by the new update:1. Going from Artist that I saved a song of to an album that I saved and then to a song (I normally open Spotify and say, I want to listen to muciaian X, let ...

Newbie

  Plan Premium Country US   Device iPhone   Two of my most common flows are broken by the new update: 1. Going from Artist that I saved a song of to an album that I saved and ...

Katerina

Spotify Legend

1313 Views

3 replies

2 likes

  • 1313 Views
  • 3 replies
  • 2 likes

New UI unusable

Hi, I’m using Spotify on my iPhone and a bunch of various Macs as well as an echo dot. There is nothing better than Spotify Connect out there right now. I really want to love Spotify and continue to use it but the new interface completely ruins the e...

Newbie

Hi, I’m using Spotify on my iPhone and a bunch of various Macs as well as an echo dot. There is nothing better than Spotify Connect out there right now. I really want to love Spotify and continue to ...

Deepjhl

Newbie

1152 Views

1 replies

7 likes

new UI
Update
  • 1152 Views
  • 1 replies
  • 7 likes

A Playlist of Local Files will not sync to my iPhone

Dear Spotify Community, I am having a hard time downloading local files I have purchased / created from my Mac Pro to my iPhone XR. My steps are:On my Mac Pro: I make a playlist with local filesI go to the top righthand side of the screen while in th...

Music Fan

Dear Spotify Community,   I am having a hard time downloading local files I have purchased / created from my Mac Pro to my iPhone XR. My steps are: On my Mac Pro: I make a playlist with loca...

thomas106

Visitor

1219 Views

1 replies

0 likes

  • 1219 Views
  • 1 replies
  • 0 likes

[iOS][Music] Always On feature no longer working

My iPhone 8 no longer stays on when playing music and the display is on the track, even when plugged in. It's been pretty annoying recently because I tend to use it when driving, so that considerably reduces the amount of buttons to press. It also ha...

Visitor

My iPhone 8 no longer stays on when playing music and the display is on the track, even when plugged in. It's been pretty annoying recently because I tend to use it when driving, so that considerably...

rickhamilton620

Newbie

1605 Views

2 replies

2 likes

iOS
Music
  • 1605 Views
  • 2 replies
  • 2 likes

Podcast do not continue playing where it stop after broadcasting to google Home

PlanPremiumCountry USA DeviceIphone XROperating SystemiOS 12.2App version 8.5.1.1085My Question or Issue There is something that is annoying me everytime when I play a podcast.If I am at home, I like to broadcast to my google home and let it playing ...

Newbie

Plan Premium Country USA   Device Iphone XR Operating System iOS 12.2 App version 8.5.1.1085 My Question or Issue   There is something that is annoying me everytime when I play...

DeMantis

Casual Listener

1658 Views

1 replies

2 likes

podcast googlehome
  • 1658 Views
  • 1 replies
  • 2 likes

Lyrics problem with iPad

I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 month ago, feel like spotify never really care about th...

Casual Listener

I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 mont...

DanifC

Composer

5501 Views

3 replies

2 likes

  • 5501 Views
  • 3 replies
  • 2 likes

Alphabetical scroll bar

Hello,A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is just because I don't have enough tracks in my library, o...

Casual Listener

Hello, A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is jus...

Blistic_1

Newbie

1800 Views

6 replies

3 likes

  • 1800 Views
  • 6 replies
  • 3 likes

Song Queue Display Issue

This issue pertains to Spotify build version 8.5.15.681 for iOS. When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of text groups displayed is for n-1 songs. If I had to guess th...

Visitor

This issue pertains to Spotify build version 8.5.15.681 for iOS.   When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of ...

817 Views

0 replies

0 likes

8.5.15.681
bug
Detailed
iOS
queue
  • 817 Views
  • 0 replies
  • 0 likes

Solved!! Impossible to download my playlist

PlanPremiumCountryUSDeviceiPhone XrOperating SystemiOS 12 and 13 My Question or IssueHi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist but i've got a problem ! When I leave the application or when the iPhone shut ...

Casual Listener

Plan Premium Country US Device iPhone Xr Operating System iOS 12 and 13   My Question or Issue Hi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist bu...

DanifC

Composer

1093 Views

4 replies

0 likes

  • 1093 Views
  • 4 replies
  • 0 likes

Solved!! Don't play this song / artist missing on premium

Hi. After switching to premium, I've lost the functionality "stop playing this artist" on this account.This will force me to switch back to free, as it makes bad experience of really unwanted artists being pushed to discover weekly, etc. DeviceiPhone...

Casual Listener

Hi.   After switching to premium, I've lost the functionality "stop playing this artist" on this account. This will force me to switch back to free, as it makes bad experience of really unwan...

Jesaul

Casual Listener

3559 Views

2 replies

2 likes

  • 3559 Views
  • 2 replies
  • 2 likes

Missing list of artists

Hello My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mood and moment" with a "Go to Browse" button. Nothing appears...

Newbie

Hello   My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mo...

philipollas

Visitor

3124 Views

12 replies

2 likes

  • 3124 Views
  • 12 replies
  • 2 likes

Unliked songs not excluded from My Albums

Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded. I have noticed this since 3/15, but I think it may have started earlier than that and I just hadn’t b...

Casual Listener

Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded.  I have noticed this since 3/15, but I think ...

Nolan93

Casual Listener

1417 Views

2 replies

3 likes

  • 1417 Views
  • 2 replies
  • 3 likes

June Update Is Awful

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueJust wanted to pile on to the June Update posts, in case Spotify counts them in some sort of metric. It seems like the Spotify team crafted the perfect way to c...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 Operating System Android Oreo   My Question or Issue Just wanted to pile on to the June Update posts, in case Spotify counts them in some...

spencerbrawn

Regular

1776 Views

5 replies

12 likes

  • 1776 Views
  • 5 replies
  • 12 likes

Solved!!Superuser Contribution Recently Played artists and albums no longer work in offline mode

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueStarting yesterday or so (3/21/18), picking downloaded artists and albums from the "Recently Played" section while in offline mode (or without an Interne...

Casual Listener

Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.1.4   My Question or Issue Starting yesterday or so (3/21/18), picking downloaded artists and albums fro...

Peter

Spotify Legend

2135 Views

3 replies

2 likes

  • 2135 Views
  • 3 replies
  • 2 likes