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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236744 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118086 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305247 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130565 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Spotify stops playing after 12s on 4g

PlanPremiumCountryUKDeviceIPhone XROperating System(iOS 12 My Question or IssueSpotify stops playing after 12s when I’m using 4G. Have tried updating then deleting and re-installing app, still not playing more than 12s. Works fine when connected to W...

Visitor

Plan Premium Country UK Device IPhone XR Operating System (iOS 12   My Question or Issue Spotify stops playing after 12s when I’m using 4G. Have tried updating then deleting and re-ins...

Daisy

Spotify Legend

747 Views

1 replies

0 likes

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  • 1 replies
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can't login to iphone but able to log onto web

Found some post on this, and it looks like a Spotify CSR posted to include the following information to help out. If you continue to get this message please post below with these details:iphone 7 plusios 12.4Can't login to check but I just did a clea...

Newbie

Found some post on this, and it looks like a Spotify CSR posted to include the following information to help out.     If you continue to get this message please post below with these det...

400 Views

0 replies

0 likes

  • 400 Views
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Battery drain on iPhone 7

PlanPremium CountryAustralia DeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhen running Spotify on its own, or is using it in the background whilst I am on other apps I note rapid battery drain. About 10% every 10-20 minutes so I’m const...

Newbie

Plan Premium   Country Australia    Device iPhone 7 Operating System iOS 12.4   My Question or Issue When running Spotify on its own, or is using it in the background ...

520 Views

0 replies

0 likes

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Sharing to Facebook from iOS just shares an unlinked picture of the album cover

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS 12.4 My Question or IssueWhen I choose to share a song to Facebook, instead of posting a link to open the song in Spotify like it used to, it just posts a picture of the album cover with no othe...

Casual Listener

Plan Premium Country USA   Device iPhone X Operating System iOS 12.4   My Question or Issue When I choose to share a song to Facebook, instead of posting a link to open the song ...

600 Views

0 replies

0 likes

Facebook
fb
iOS
iphone
sharing
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Lost connection to sonos speaker multiple times

Hi My iphone xr looses connection to sonos every time I close the app. after deleting and reloading the app it works for one time, after closing spotify the connection is lost again and never works again. my sytem: ios 12.4, sonos app is latest relea...

Visitor

Hi   My iphone xr looses connection to sonos every time I close the app. after deleting and reloading the app it works for one time, after closing spotify the connection is lost again and neve...

667 Views

0 replies

0 likes

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Nike Run Club Spotify Playlist Issues

Plan - PremiumCountry - Australia Device Iphone X The nike run club app allows me to connect my Spotify account and listen to my playlists while I run. 2 days ago it stopped allowing me to select the playlist. I have attached a video of this happenin...

Casual Listener

  Plan - Premium Country - Australia   Device Iphone X   The nike run club app allows me to connect my Spotify account and listen to my playlists while I run. 2 days ag...

deftbit

Newbie

12241 Views

13 replies

4 likes

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  • 13 replies
  • 4 likes

problem spotify connect ios

Since the last update (version 8.5.17.713) Spotify Connect doesn't work anymore on any IOS devices in my home network. Yes, I have installed the app again and I also have the last update for IOS.. Android devices are ok. Can anybody tell me what's wr...

Casual Listener

Since the last update (version 8.5.17.713) Spotify Connect doesn't work anymore on any IOS devices in my home network.   Yes, I have installed the app again and I also have the last update for...

rolfio

Casual Listener

871 Views

2 replies

0 likes

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iPhone App Not Playing Songs Off WiFi

I have an iPhone XR and am a Premium account holder and today the Spotify app has not been playing songs I do not have downloaded while I'm not on Wifi. Usually when I have good cell service I am able to listen to songs I haven't downloaded whenever,...

Visitor

I have an iPhone XR and am a Premium account holder and today the Spotify app has not been playing songs I do not have downloaded while I'm not on Wifi. Usually when I have good cell service I am abl...

Loxer

Community Legend

588 Views

1 replies

0 likes

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Something changed with using iPhone as a ”remote” and I’m **bleep**

PlanFreeCountryFinlandDeviceiPhone 6sOperating SystemiOS 12.3 My Question or Issue I play a lot of video games. I listen to Spotify a lot when I play video games. What I always liked about Spotify on my phone was when I connected my Spotify on my pho...

Casual Listener

  Plan Free Country Finland Device iPhone 6s Operating System iOS 12.3   My Question or Issue   I play a lot of video games. I listen to Spotify a lot when I play video gam...

Loxer

Community Legend

935 Views

3 replies

0 likes

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  • 3 replies
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Sync between Mac and iPhone

Why does not Spotify sync like Apple Music? Whenever I change something on the Mac, I have to shoot the app on the iPhone and restart it so that the synchronization takes effect. This is really annoying, especially if you use Spotify on two different...

Composer

Why does not Spotify sync like Apple Music? Whenever I change something on the Mac, I have to shoot the app on the iPhone and restart it so that the synchronization takes effect. This is really annoy...

AppleG

Composer

871 Views

1 replies

0 likes

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  • 1 replies
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Deleting individual songs in albums?

Plan: premiumCountry: new zealandDevice: iPhone xsOperating system: 12.3.1 On previous versions I used to be able to delete songs within albums from my downloads and that option doesn’t seem to be available anymore. Can anyone help me please? Attache...

Casual Listener

Plan: premium Country: new zealand Device: iPhone xs Operating system: 12.3.1   On previous versions I used to be able to delete songs within albums from my downloads and that option doesn’...

UltimateRiot

Casual Listener

951 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Can't login on google home app

PlanPremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueIt tells me "Oops! Something went wrong, please try again or check out our help are...

Regular

Plan Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue It te...

313 Views

0 replies

0 likes

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<3, then download, then follow just to add a song to your library.

If you want to listen to your library offline you have to a song, then download the song, THEN follow the artist. What is this new UI? It's so clunky. There has to be a better system than this. Plan (Family Premium)Seriously considering apple music.

Newbie

If you want to listen to your library offline you have to ❤️ a song, then download the song, THEN follow the artist.   What is this new UI? It's so clunky. There has to be a better system than...

477 Views

0 replies

1 likes

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  • 0 replies
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Local Files album cover not showing up anymore

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 12.1 I’ve been using Local Files for a long time. Yesterday I uploaded a bunch of albums and EPs to my Local Files folder (from my computer, an HP Laptop on Windows 10) and they all syn...

Regular

Plan Premium Country United States Device iPhone 8 Operating System iOS 12.1   I’ve been using Local Files for a long time. Yesterday I uploaded a bunch of albums and EPs to my Local Fi...

653 Views

0 replies

0 likes

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Podcasts can no longer be Queue'd

[Premium][iPhone 7 plus][iOS 12.2][Spotify version 8.5.3.784]Prior to a few weeks ago I could add podcasts to my play queue, and did so happily before I started every long morning drive. Now, I can go through all the steps (find the podcast, click on...

Casual Listener

[Premium][iPhone 7 plus][iOS 12.2][Spotify version 8.5.3.784] Prior to a few weeks ago I could add podcasts to my play queue, and did so happily before I started every long morning drive.  Now,...

kthearling

Newbie

1772 Views

1 replies

8 likes

  • 1772 Views
  • 1 replies
  • 8 likes

download and/or playlist status of a song

PlanPremiumCountryGermany DeviceiPhone XsOperating SystemiOS 12.4 My Question or IssueWhen showing a whole album, there is the little symbol which indicates if a song is already downloaded or contained in a playlist. This feature would be really help...

Casual Listener

Plan Premium Country Germany   Device iPhone Xs Operating System iOS 12.4   My Question or Issue When showing a whole album, there is the little symbol which indicates if a song ...

Loxer

Community Legend

673 Views

1 replies

1 likes

search playlists download status
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  • 1 replies
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Can't View Downloaded Albums Without Strong Connection

I have the premium version of Spotify on an iPhone 7 and listen to downloaded albums. When my internet connection is weak and I go to view an album track list from my Library, the Spotify app will display the album as loading until a strong internet ...

Visitor

I have the premium version of Spotify on an iPhone 7 and listen to downloaded albums.   When my internet connection is weak and I go to view an album track list from my Library, the Spotify ap...

419 Views

0 replies

1 likes

  • 419 Views
  • 0 replies
  • 1 likes

Viewing a Waiting list from a podcast playing

So I don’t know if it’s a iOS problem but I’m surprised nobody changed that yet. so when I’m playing a song and pop it up so I can see the cover, then I can push the “...” and see and edit my waitlist of tracks being played next. however - and this i...

Casual Listener

So I don’t know if it’s a iOS problem but I’m surprised nobody changed that yet.   so when I’m playing a song and pop it up so I can see the cover, then I can push the “...” and see and edit m...

Jansensk

Casual Listener

971 Views

1 replies

0 likes

Waitlist podcast
  • 971 Views
  • 1 replies
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