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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43056 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108373 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1605 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301614 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127486 Views

19 replies

38 likes

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Albums in my library are not found via search

This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US. Hi all, I am an avid music listener, and prefer to listen to originals rather than remasters whenever possibl...

Visitor

This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US.    Hi all,   I am an avid music listene...

333 Views

0 replies

0 likes

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Spotify preventing other applications to play sound or use the mic

Device: iPhone XSiOS: 12.2Spotify version: 8.5.17.713 My Question or IssueSometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a video but it automatically stops after a very short period of time ...

Regular

Device: iPhone XS iOS: 12.2 Spotify version: 8.5.17.713   My Question or Issue Sometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a v...

Russy_t

Casual Listener

1309 Views

3 replies

0 likes

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Constant Skipping and Pausing

DeviceIphone XOperating SystemiOS 12.3.1 I've been looking around but haven't found a suitable solution for the following:I purchased Sennheiser CX 5.00i - In-ear headphones a while ago, but while listening to Spotify the music constantly pauses, ski...

Casual Listener

Device Iphone X Operating System iOS 12.3.1   I've been looking around but haven't found a suitable solution for the following: I purchased Sennheiser CX 5.00i - In-ear headphones a while ...

debww1969

Newbie

1443 Views

3 replies

0 likes

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iOS Lock Screen Control Widget not Updating

PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueThe issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-Control-Play-Pause-not-updating-when-paused-or/m-p/4714136) has not been resol...

Visitor

Plan Premium Country UK Device iPhone XR Operating System iOS 12.3.1   My Question or Issue The issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-C...

kelsibm7

Visitor

1083 Views

1 replies

1 likes

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Artists not showing up on iphone after update.

After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!?PremiumUSA DeviceiPhone X

Visitor

After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!? Premium USA   Device iPhone X &nbs...

Loxer

Community Legend

1819 Views

1 replies

0 likes

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Solved!!Superuser Contribution full screen playlist causes screen to time out

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12 My Question or IssueI updated the app tp the latest version last night. Starting this morning (next time I used it), I noticed that if I leave the artwork view up while listening to a playlis...

Casual Listener

Plan Premium Country USA   Device iPhone 6 Operating System iOS 12   My Question or Issue I updated the app tp the latest version last night. Starting this morning (next time I u...

Peter

Spotify Legend

3578 Views

10 replies

0 likes

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The June 2019 UI is terrible and I will be going to Apple Music

PlanPremiumCountryUSADeviceiPhone 7Operating SystemIOS 10 My Question or IssueThe new User Interface is terrble and because of this update, I am stronly considering leaving Spotify for Apple Music, after 8 faithful years of paying for Spotify Premium...

Newbie

Plan Premium Country USA Device iPhone 7 Operating System IOS 10   My Question or Issue The new User Interface is terrble and because of this update, I am stronly considering leaving S...

lindytunes1

Music Fan

2323 Views

4 replies

11 likes

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  • 11 likes

Copy a playlist

I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?

Newbie

I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?

MadmanOnWheels

Roadie

746 Views

2 replies

0 likes

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Queue

PlanPremiumCountryArgentinaDevice(iPhone 8Operating SystemIOS 12.4 My Question or Issuewhen i add a song to the queue, it appears like its not avaiable. I cant move, remove or chosse it. When i add another song to the queue, now the new one appears “...

Visitor

Plan Premium Country Argentina Device (iPhone 8 Operating System IOS 12.4   My Question or Issue when i add a song to the queue, it appears like its not avaiable. I cant move, remove o...

Loxer

Community Legend

510 Views

1 replies

0 likes

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The Latin genre on the "browse all" section is not displaying all available playlists (IOS)

PlanPremiumCountryUSADeviceiPhone XMy Question or Issue The Latin genre on the "browse all" section is not displaying all available playlists just the top playlists on my IOS device. The playlists, however, are available on my PC application. Anyone ...

Casual Listener

Plan Premium Country USA Device iPhone X My Question or Issue   The Latin genre on the "browse all" section is not displaying all available playlists just the top playlists on my IOS d...

daaags

Casual Listener

2136 Views

8 replies

6 likes

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  • 8 replies
  • 6 likes

EQLZR

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 12 My Question or IssueI’ve been trying to link my Spotify to this equalizer app but everytime I hit agree with linking it It just dosent happen it just feels like I’m just hitting a button over an...

Visitor

Plan Premium Country   Device iPhone X Operating System iOS 12   My Question or Issue I’ve been trying to link my Spotify to this equalizer app but everytime I hit agree with link...

Loxer

Community Legend

1242 Views

1 replies

0 likes

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Solved!! Playlists missing on phone after deleting Playlist Folders with nothing in it

PlanPremiumDeviceiPhone 8 PlusMy Question or IssueAfter adding playlist folders on the webapp (on Chrome on Windows), I saw that the changes I made to the order and sorting of playlists didn't really come through on my phone. Some playlists where sor...

Casual Listener

Plan Premium Device iPhone 8 Plus My Question or Issue After adding playlist folders on the webapp (on Chrome on Windows), I saw that the changes I made to the order and sorting of playlists did...

Databass

Casual Listener

1073 Views

2 replies

0 likes

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Superuser Contribution Edit Playlist doesn't highlight current playing track anymore

PlanPremiumCountryGermanyDeviceiPhoneOperating SystemiOS 12 My Question or IssueUsually when you would edit a playlist while you are listening to it, the track you currently listening too would be highlighted green so you would find the track immedia...

Casual Listener

Plan Premium Country Germany Device iPhone Operating System iOS 12   My Question or Issue Usually when you would edit a playlist while you are listening to it, the track you currently ...

Hintry

Visitor

1524 Views

3 replies

4 likes

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  • 3 replies
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Connect Spotify to receiver via app IPhone

PlanFree/PremiumCountryNetherlands Device(iPhone 6s)Operating System(iOS 10) My Question or IssueI live with my girlfriend and we both have an IPhone 6s through which we can play music via the Spotify app on our receiver. So we open the app, find a s...

Visitor

Plan Free/Premium Country Netherlands   Device (iPhone 6s) Operating System (iOS 10)   My Question or Issue I live with my girlfriend and we both have an IPhone 6s through whic...

647 Views

0 replies

0 likes

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Hi i have an iphone 7 ios 12.3.1 it cant play a full record because it jums to other songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

385 Views

0 replies

0 likes

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Spotify Mobile not letting me pick songs when connected to PC

Since the latest update on mobile Spotify hasn’t let me use my phone to pick what specific songs I want to listen to when connected to other devices, PS4 and PC. I’m just curious if that feature was removed or something, since it was easily one of th...

Casual Listener

Since the latest update on mobile Spotify hasn’t let me use my phone to pick what specific songs I want to listen to when connected to other devices, PS4 and PC. I’m just curious if that feature was ...

XiR0

Casual Listener

3731 Views

4 replies

0 likes

missing feature
support
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my spotify ui chaged

PlanPremiumDeviceiPhone XOperating SystemiOS12 My Question or Issue my ui just changed. now it only shows ‘playlists’ ‘artists’ and ‘albums’the albums only appear if they’re full saved and all my song went to a playlist called ‘liked songs’ that can’...

Casual Listener

  Plan Premium Device iPhone X Operating System iOS12   My Question or Issue   my ui just changed. now it only shows ‘playlists’ ‘artists’ and ‘albums’ the albums only appea...

wyattlewis

Gig Goer

1609 Views

5 replies

3 likes

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Podcast not playing certain episodes

PlanPremiumCountry DeviceiPhone 6SOperating SystemiOS 12.4 My Question or IssueI'm listening to Root of evil podcast and 3 of the episodes aren't working. Whenever I play it the time bar doesn't move and nothing plays. I've tried reinstalling spotify...

Casual Listener

Plan Premium Country   Device iPhone 6S Operating System iOS 12.4   My Question or Issue I'm listening to Root of evil podcast and 3 of the episodes aren't working. Whenever I pla...

Robert_W

Community Legend

902 Views

1 replies

1 likes

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  • 1 replies
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Song stopped playing and I can’t play it now

PlanPremium CountryUSA Device(iPhone XS) Operating System(iOS 12.3.1) My Question or IssueI was listening to this song and all of a sudden it just stopped playing and now I can’t listen to it again.

Visitor

  Plan Premium   Country USA   Device (iPhone XS)   Operating System (iOS 12.3.1)   My Question or Issue I was listening to this song and all of a sudden it jus...

Billy-J

Spotify Star

1315 Views

1 replies

0 likes

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Spotify freezes and stops music playback after ads. Still. In late 2017.

See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could we get this prioritized with devs? It forces your customers to quit the app...

Newbie

See screenshot at:  https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634   This bug has been posted by many people for several years now.   Could ...

user-removed

Not applicable

1445 Views

1 replies

1 likes

angry
Crash
freeze
iOS
UX
  • 1445 Views
  • 1 replies
  • 1 likes