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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35931 Views

40 replies

10 likes

  • 35931 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101219 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298143 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125435 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Remote Control

PlanFreeCountry DeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI am a free user so I don't feel like I have much say and most of the users I see posting are premium users but I use my laptop to listen a lot and am grateful that I can pi...

Visitor

Plan Free Country   Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue I am a free user so I don't feel like I have much say and most of the users I see posting ar...

791 Views

0 replies

0 likes

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Solved!! Add songs from album NOT whole album

Hi I like to navigate using albums but I don’t always like/want every song on the album.Apple Music let’s you add just the songs you like from an album and the songs still show up under the album. This doesn’t appear to be the case with Spotify. Spot...

Visitor

Hi    I like to navigate using albums but I don’t always like/want every song on the album. Apple Music let’s you add just the songs you like from an album and the songs still show up un...

DanifC

Composer

4390 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playlist Not shuffling, other playlists only playing one track.

This problem impacts only on iPhone 7 using iOS 12.3.1, using Spotify App version 8.5.16.642. For simplicity, I will refer to playlists and tracks in generic terms. I usually listen to Playlist 1, and shuffle through the tracks. There are around 1200...

Casual Listener

This problem impacts only on iPhone 7 using iOS 12.3.1, using Spotify App version 8.5.16.642. For simplicity, I will refer to playlists and tracks in generic terms.   I usually listen to Pla...

DanifC

Composer

4462 Views

3 replies

0 likes

iOS
Your Library
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  • 3 replies
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Premium doesn't work

PlanPremiumCountryFinlandDeviceiPhone 8Operating Systemthe newest iOs My Question or IssueHelp!My Spotify Premium hasn't worked for like two weeks now. I've paid for it, I have tried to log in again, I've tried everything. Music lists doesn't work - ...

Visitor

Plan Premium Country Finland Device iPhone 8 Operating System the newest iOs   My Question or Issue Help! My Spotify Premium hasn't worked for like two weeks now. I've paid for it, I ...

Loxer

Community Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

API does not update for device connected over cellular

PlanPremiumCountryCanada DeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueSpotify's API does not seem to update properly for devices connected over cellular. I confirmed this by using Spotify's Console to get the user's playback state (s...

Visitor

Plan Premium Country Canada   Device iPhone 6S Operating System iOS 11.4.1   My Question or Issue Spotify's API does not seem to update properly for devices connected over cellul...

Loxer

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Solved!! Delete song from playlist

PlanFree/PremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI submitted a new idea to bring back the ability to delete songs from playlists on the mobile app, but someone replied saying it’s still possible by opening the … ...

Music Fan

Plan Free/Premium Country USA Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue I submitted a new idea to bring back the ability to delete songs from playlists on...

Loxer

Community Legend

9906 Views

7 replies

1 likes

  • 9906 Views
  • 7 replies
  • 1 likes

Syncing Local Files from PC (Windows) to iPhone

PlanPremiumCountryCanadaOperating System Windows 10 My Question or IssueI am trying to sync my local files on my PC to my playlists on my iPhone, however, it is not working. Am I doing it wrong? How do I sync my songs from local files on Windows 10 P...

Newbie

Plan Premium Country Canada Operating System  Windows 10    My Question or Issue I am trying to sync my local files on my PC to my playlists on my iPhone, however, it is not wo...

428 Views

0 replies

0 likes

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Unable to play certain songs

Recently I have noticed that when I go onto Spotify and click on certain artists, no songs come up (although it will say how many songs I supposedly have saved) and it says “you have no playable songs by (x artist). go to playback settings to show un...

Casual Listener

Recently I have noticed that when I go onto Spotify and click on certain artists, no songs come up (although it will say how many songs I supposedly have saved) and it says “you have no playable song...

siubhan

Casual Listener

1146 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Premium won’t work

I have Spotify Premium but almost all of my saved songs which I’ve downloaded won’t play and i already logged off and in and i also have enough phone storage.CountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...

Casual Listener

I have Spotify Premium but almost all of my saved songs which I’ve downloaded won’t play and i already logged off and in and i also have enough phone storage. Country Germany  Device (iPhone...

Anam14897

Casual Listener

1038 Views

2 replies

0 likes

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  • 2 replies
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Lost all playlists

PlanPremiumCountryCanadaDevice(iPhone 8Operating System Windows 10 My Question or Issue i did the app update on my iPhone and now all my playlists are gone! How do I restore my playlists? I have a family plan and those that didn’t update still has al...

Visitor

Plan Premium Country Canada Device (iPhone 8 Operating System  Windows 10   My Question or Issue   i did the app update on my iPhone and now all my playlists are gone! &nbsp...

Loxer

Community Legend

555 Views

2 replies

0 likes

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  • 2 replies
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Most of my “liked songs” have vanished

PlanPremium CountryUSADeviceiPhone XRMy Question or IssueI don’t know when this happened but I noticed it at least a couple months ago, but originally I had AT LEAST a couple thousand songs, and now in my “liked songs” I only have 801 songs. I am con...

Visitor

Plan Premium  Country USA Device iPhone XR My Question or Issue I don’t know when this happened but I noticed it at least a couple months ago, but originally I had AT LEAST a couple thous...

Loxer

Community Legend

897 Views

1 replies

0 likes

Deleted songs
missing songs
saved songs
  • 897 Views
  • 1 replies
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Local Files not syncing with iPhone

Hello, I am currently running Spotify on my iPhone XR, which is on the iOS version 12.3.1I have a family subscription premium account, and have uploaded some local files to Spotify on my Mac, and they will not sync onto my phone.The files play perfec...

Casual Listener

Hello, I am currently running Spotify on my iPhone XR, which is on the iOS version 12.3.1 I have a family subscription premium account, and have uploaded some local files to Spotify on my Mac, and t...

Jelsie

Newbie

705 Views

1 replies

0 likes

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  • 1 replies
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Radio updates songs after downloading

I’ll download a radio, Start listening to it, and later that day the radio’s songs will change meaning some of the songs are downloaded and some are not. As someone with limited data that is quite inconvenient. I think the radio should update once a ...

Roadie

I’ll download a radio, Start listening to it, and later that day the radio’s songs will change meaning some of the songs are downloaded and some are not. As someone with limited data that is quite in...

447 Views

0 replies

0 likes

  • 447 Views
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Main playlist disappeared

Hi, Big problem my main playlist dissapeared, no one deleted it I’m the sole owner of my account. It had 700+ songs in it I’m so so sooooo sad. Nothing in recovery either. Playlist name was Well++

Visitor

Hi,      Big problem my main playlist dissapeared, no one deleted it I’m the sole owner of my account. It had 700+ songs in it 😞 I’m so so sooooo sad. Nothing in recovery either. P...

Loxer

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Probelm with Spotify 8.5.16 (IOS) and BMW Apps

I have a BMW with CiC Navi Professional. Spotify with an iPhone 5 (IOS 10) via BMW Apps worked great until a few days ago. It will not work after updating the Spotify app. Other apps like TuneIn work. Spotify does not switch to this BMW mode anymore....

Casual Listener

I have a BMW with CiC Navi Professional. Spotify with an iPhone 5 (IOS 10) via BMW Apps worked great until a few days ago. It will not work after updating the Spotify app. Other apps like TuneIn work...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
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Premium doesn’t play

I recently got premium a few day ago for my iPhone 6, when offline some songs weather it’s a on shuffle or chosen they just stay at 0:00. Someone had this problem previously the solution given was to reinstall and download songs did that and didn’t w...

Casual Listener

I recently got premium a few day ago for my iPhone 6, when offline some songs weather it’s a on shuffle or chosen they just stay at 0:00. Someone had this problem previously the solution given was to...

Billy-J

Spotify Star

671 Views

3 replies

0 likes

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  • 3 replies
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Se borran todas las canciones descargadas

Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispositivos con descargas y todo lo que Uds. dicen qué h...

Visitor

Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispos...

546 Views

0 replies

0 likes

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Solved!! Problem Local Files Music

PlanPremiumCountrySwitzerlandDeviceIphone XSOperating SystemiOS 12.4 My Question or IssueHello, I have put music from local Spotify files on my Windows 10 computer but I would like to listen to it on my phone in the Spotify application without even n...

Casual Listener

Plan Premium Country Switzerland Device Iphone XS Operating System iOS 12.4   My Question or Issue Hello, I have put music from local Spotify files on my Windows 10 computer but I woul...

Bethany_Dawn

Community Legend

767 Views

1 replies

0 likes

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  • 1 replies
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Spotify logging me out when reopening app.

PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 10.3.2) My Question or Issueive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Everytime I login, and check settings it says "unable to login either username...

Casual Listener

Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 10.3.2)   My Question or Issue ive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Ev...

Geni2

Casual Listener

544 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Ugh, what did you guys do??

I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their artist page and if I hit shuffle play, it will play the...

Regular

I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their arti...

Katerina

Spotify Legend

773 Views

2 replies

6 likes

  • 773 Views
  • 2 replies
  • 6 likes