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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28422 Views

40 replies

8 likes

  • 28422 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93173 Views

115 replies

12 likes

Other
  • 93173 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

921 Views

0 replies

0 likes

iOS
  • 921 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293036 Views

60 replies

15 likes

  • 293036 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123331 Views

19 replies

38 likes

  • 123331 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Recently Played artists and albums no longer work in offline mode

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueStarting yesterday or so (3/21/18), picking downloaded artists and albums from the "Recently Played" section while in offline mode (or without an Interne...

Casual Listener

Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.1.4   My Question or Issue Starting yesterday or so (3/21/18), picking downloaded artists and albums fro...

Peter

Spotify Legend

2135 Views

3 replies

2 likes

  • 2135 Views
  • 3 replies
  • 2 likes

Solved!! Changes to a random song

Every time I’m listening a songs it changes to a random one which is not even downloaded or in any of my playlists. I’ve changed my password for threes times already, login out in every device, reinstalled the app but nothing seems to work. I don’t k...

Casual Listener

Every time I’m listening a songs it changes to a random one which is not even downloaded or in any of my playlists. I’ve changed my password for threes times already, login out in every device, reins...

Billy-J

Spotify Star

1179 Views

3 replies

0 likes

  • 1179 Views
  • 3 replies
  • 0 likes

spotify app wont open if no internet connection

Plan premiumFree/PremiumCountry sweden Device iphone 5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehey, I have a problem with the app on an Iphone 5. As long as I have ...

Regular

Plan premium Free/Premium Country sweden   Device iphone 5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...

Pleasehelpmej

Regular

1741 Views

12 replies

0 likes

  • 1741 Views
  • 12 replies
  • 0 likes

Some songs on a local files album have album art, some aren't

Hey. So recently, I downloaded an album that wasn't on Spotify and imported it onto Spotify (via. Local Files). However, after importing it, I realized that the album art showed on the desktop, but it failed to show on my phone. After some fiddling a...

Casual Listener

  Hey. So recently, I downloaded an album that wasn't on Spotify and imported it onto Spotify (via. Local Files). However, after importing it, I realized that the album art showed on the deskto...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Force Spotify to open with default playback device?

PlanPremiumCountryUSADeviceiPhone 6PlusOperating SystemiOS 12 My Question or IssueI frequently use Spotify with connected speakers in my home. Then, I open it again the next day to listen on my mobile device. Here's the problem: Spotify always opens ...

Newbie

Plan Premium Country USA Device iPhone 6Plus Operating System iOS 12   My Question or Issue I frequently use Spotify with connected speakers in my home. Then, I open it again the next ...

555 Views

0 replies

2 likes

  • 555 Views
  • 0 replies
  • 2 likes

Now Playing screen crashes in CarPlay

PlanPremiumCountryUSA DeviceiPhone XSOperating SystemiOS 13 Beta 3 My Question or Issue In the CarPlay app, the "Now Playing" screen crashes when you click it in iOS 13 Beta 3. Happens every time and did not happen before Beta 3. Unclear if this is a...

Visitor

Plan Premium Country USA   Device iPhone XS Operating System iOS 13 Beta 3   My Question or Issue   In the CarPlay app, the "Now Playing"  screen crashes when you clic...

741 Views

0 replies

0 likes

  • 741 Views
  • 0 replies
  • 0 likes

My Spotify randomly started playing this morning at 8:30 am. Is this a bug?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Aussiemusicfan

Music Fan

1599 Views

2 replies

0 likes

  • 1599 Views
  • 2 replies
  • 0 likes

Saved Songs & Download Function Change

Hello,As many others have noticed, the functionality when downloding songs has changed and its horribly painful and I am in strong favours for it to be changed back. Previously, you could automatically like a song by selecting (+) and it would automa...

Casual Listener

Hello, As many others have noticed, the functionality when downloding songs has changed and its horribly painful and I am in strong favours for it to be changed back.   Previously, you could ...

Scotti8

Casual Listener

3276 Views

1 replies

5 likes

Download error
liked songs
Offline Access
  • 3276 Views
  • 1 replies
  • 5 likes

Solved!! Some albums/songs wont play on my new phone

PlanPremiumCountryNetherlands DeviceiPhone xr My Question or IssueI received my new phone last Tuesday. I tried to sync all the songs again that I made available 'offline' on my new phone. But I found out that some songs wont play anymore on my phone...

Casual Listener

  Plan Premium Country Netherlands   Device iPhone xr   My Question or Issue I received my new phone last Tuesday. I tried to sync all the songs again that I made available '...

badumtss

Composer

2013 Views

3 replies

0 likes

iphone xr
missing songs
  • 2013 Views
  • 3 replies
  • 0 likes

Playback on Apple Watch

I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is playing, or allow me to skip tracks, or change the pla...

Casual Listener

I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is pla...

Mbourey

Casual Listener

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

New UI has deleted 90% of my saved artists and replaced them with recommendations. Terrible update.

PlanPremiumCountry- USA DeviceLG K20 plusOperating SystemAndroid My Question or Issue I recently was given the new updated UI without asking for it. The update has totally ruined my experience on Spotify. It is a classic example of graphic designers ...

Casual Listener

Plan Premium Country- USA   Device LG K20 plus Operating System Android   My Question or Issue   I recently was given the new updated UI without asking for it. The update ha...

eipe

Visitor

1823 Views

4 replies

15 likes

  • 1823 Views
  • 4 replies
  • 15 likes

Unauthorised device

Plan premiunFree/PremiumCountry nz Device iPhone iPhone 6 Plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) IOS 12.3.1 My Question or IssueI've struggled for several weeks with my music ski...

Casual Listener

Plan premiun Free/Premium Country nz   Device iPhone iPhone 6 Plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I...

sharyndonn

Casual Listener

915 Views

2 replies

0 likes

  • 915 Views
  • 2 replies
  • 0 likes

Videos in other apps pausing when Spotify is open in the background

PlanPremiumUSA DeviceiPhone XOperating SystemiOS 12.3.1 Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if the music in Spotify is paused. I have tested this a few ways and the only thing ...

Casual Listener

Plan Premium USA   Device iPhone X Operating System iOS 12.3.1   Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if th...

anthonycw

Casual Listener

993 Views

1 replies

1 likes

  • 993 Views
  • 1 replies
  • 1 likes

Skipping songs to next

Plan My Question or IssuePlanPremium familycanadaDevice(iPhon 5s, ipad 3Operating System(iOS 10My Question or IssueWhen I open spotify I get a message asking if I want to continue listening in my chrome or listen in phone. I have never had that quest...

Visitor

Plan         My Question or Issue Plan Premium family canada Device (iPhon 5s, ipad 3 Operating System (iOS 10 My Question or Issue When I open spotify I get a m...

badumtss

Composer

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Incorrect recently played

So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help!

Newbie

So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help! 

moter10x

Regular

1258 Views

1 replies

5 likes

  • 1258 Views
  • 1 replies
  • 5 likes

Spotify won’t stsy open while phone is charging

PlanPremiumCountryUSA DeviceiPhone X Operating SystemiOS 12 i know I used to be able to keep Spotify open and playing while my phone was charging but that’s not happening anymore since I updated the app a few days ago.

Casual Listener

  Plan Premium Country USA  Device iPhone X  Operating System iOS 12   i know I used to be able to keep Spotify open and playing while my phone was charging but that’s n...

Billy-J

Spotify Star

2012 Views

1 replies

3 likes

  • 2012 Views
  • 1 replies
  • 3 likes

how do i listen to saved songs by artist after update?

PlanPremiumCountryUSADeviceiphone 7 My Question or IssueI previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my artist library and listen to the specific songs that I liked and saved by ...

Newbie

Plan Premium Country USA Device iphone 7   My Question or Issue I previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my ar...

Rene01

Community Legend

827 Views

2 replies

1 likes

  • 827 Views
  • 2 replies
  • 1 likes

Solved!! Multiple copies of the same song

Spotify premiumiphone x My Question or IssueThe same songs are showing up as liked 3-4 times in my library. The exact same songs. I don’t know if they have slightly differerently worded titles. But why is this?

Casual Listener

Spotify premium iphone x     My Question or Issue The same songs are showing up as liked 3-4 times in my library. The exact same songs. I don’t know if they have slightly differerently...

Sschaefer

Composer

5870 Views

2 replies

0 likes

  • 5870 Views
  • 2 replies
  • 0 likes

Album shuffled in my library

PlanPremiumCountryMalaysia DeviceiPhone 6Operating SystemiOS 12.3.1 My Question or Issue Why are liked songs from an album shuffled in my library?

Regular

Plan Premium Country Malaysia  Device iPhone 6 Operating System iOS 12.3.1   My Question or Issue   Why are liked songs from an album shuffled in my library?

Loxer

Community Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Song list in playlist doesn’t match Queue

PlanPaidCountryUSDeviceApple IPod touch 6th genOperating SystemiOS 12.1Spotify version8.5.7.601 My Question or IssueWhen playlist is sorted by Artist the order of songs shown in the playlist view does Not match the queue order. Also when adding or re...

Newbie

  Plan Paid Country US Device Apple IPod touch 6th gen Operating System iOS 12.1 Spotify version 8.5.7.601   My Question or Issue When playlist is sorted by Artist the order of...

Loxer

Community Legend

1071 Views

1 replies

0 likes

bug report
bugs
playlist order
Queue bug
  • 1071 Views
  • 1 replies
  • 0 likes