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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236752 Views

27 replies

5 likes

  • 236752 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118095 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305249 Views

62 replies

16 likes

  • 305249 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130567 Views

19 replies

38 likes

  • 130567 Views
  • 19 replies
  • 38 likes

Permanent “Spotify is currently set to offline” message

It shows it’s offline with no internet even though I have unlimited data and great WiFi please help

Visitor

It shows it’s offline with no internet even though I have unlimited data and great WiFi please help      

Loxer

Community Legend

9020 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not posible to reach filter function on IPhone XR

Plan:Premium Country:Norway Device:IPhone XR Operating System:iOS12 My Question or Issue:It is not posible to reach/access filter function on IPhone XRFilter for search and filter with burger bar to sort playlist is behind other stuff

Music Fan

Plan: Premium   Country: Norway   Device: IPhone XR   Operating System: iOS12   My Question or Issue: It is not posible to reach/access filter function on IPhone XR ...

Loxer

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Solved!! Playlist is not playing the playlist that was selected

PlanPremium (but not this account, long story)DeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueOkay. This is my third time writing this as it keeps deleting. My spotify keeps insisting on playing a playlist I haven’t selected to play. For e...

Casual Listener

  Plan Premium (but not this account, long story) Device iPhone 7 Operating System iOS 12.4   My Question or Issue Okay. This is my third time writing this as it keeps deleting. &...

Kaceyg16

Casual Listener

3525 Views

2 replies

0 likes

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  • 2 replies
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How to resync an iPhone after deleting from device list

I have been having an issue where songs I download aren't showing up in my songs list. So I updated the app (using an iPhone) and then deleted the device from the list, assuming it would resync and fix the issue there. Now I can't figure out how to r...

Regular

I have been having an issue where songs I download aren't showing up in my songs list. So I updated the app (using an iPhone) and then deleted the device from the list, assuming it would resync and f...

Adam1985

Regular

1046 Views

2 replies

0 likes

  • 1046 Views
  • 2 replies
  • 0 likes

Spotify mistakenly creates new offline device ids causing all downloads to be deleted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've tried the suggestion from Spotify to delete all offline devices. You mention that a "fil...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've tr...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Solved!! Podcast in French (not only in English)

Hi there, Can you please add french podcast because it's only in English right now. And please we want the new menu bar too. Thank you

Newbie

Hi there,   Can you please add french podcast because it's only in English right now.  And please we want the new menu bar too.   Thank you 🙂

Twidyze

Regular

3032 Views

2 replies

3 likes

  • 3032 Views
  • 2 replies
  • 3 likes

Comment supprimer une playlist/ How can I delete a playlist?

PlanPremiumCountryFrance DeviceiPhone 7 PlusOperating SystemiOS 13 My Question or IssueBonjour la communauté/ Hello the community. J'ai besoin d'aide concernant une question que je n'arrive pas a resoudre par moi même; Comment surpprimer une playlist...

Regular

Plan Premium Country France   Device iPhone 7 Plus Operating System iOS 13   My Question or Issue Bonjour la communauté/ Hello the community.   J'ai besoin d'aide concerna...

1410 Views

0 replies

2 likes

  • 1410 Views
  • 0 replies
  • 2 likes

cant open link on this device

PlanPremiumCountry GRDeviceiPhone 4Operating SystemiOS 7.1.2 up to date for this older phone My Question or IssueDidnt have this problem before, over the past few days spotify will only open playlists i have in my library and no new ones. It says can...

Newbie

Plan Premium Country GR Device iPhone 4 Operating System iOS 7.1.2  up to date for this older phone   My Question or Issue Didnt have this problem before, over the past few days ...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Home screen showing only recently played list. Nothing else.

PlanPremiumCountryIndia DeviceiPhone8Operating SystemiOS 12.3.1 My Question or IssueI can only see recently played on Home page. Nothing else. Already tried restarting device, reinstall, re login.

Visitor

Plan Premium Country India   Device iPhone8 Operating System iOS 12.3.1   My Question or Issue I can only see recently played on Home page. Nothing else. Already tried restarting...

Loxer

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

queue is BROKEN

I am trying to play an album, a playlist, anything other than the queue! no matter what I do it plays the first song I choose then goes to the queue. The queue is infinite and I cant clear it! HOW DO I CLEAR IT WITHOUT CLICKING A MILLION TIMES???

Visitor

I am trying to play an album, a playlist, anything other than the queue! no matter what I do it plays the first song I choose then goes to the queue. The queue is infinite and I cant clear it! HOW DO...

DanifC

Composer

1912 Views

1 replies

3 likes

  • 1912 Views
  • 1 replies
  • 3 likes

voice notes problem

PlanPremiumCountryItalyDeviceiPhone XOperating SystemiOS 12.3.1App Version8.5.7.601My Question or IssueWhen I try to listen a voice note in WhatsApp (or similar apps), the music stops, the audio from WhatsApp starts paying and gets immediately killed...

Newbie

Plan Premium Country Italy Device iPhone X Operating System iOS 12.3.1 App Version 8.5.7.601 My Question or Issue When I try to listen a voice note in WhatsApp (or similar apps), the music...

12167953981

Visitor

2791 Views

3 replies

5 likes

  • 2791 Views
  • 3 replies
  • 5 likes

Solved!! The Hidden song playlist is gone.

PlanFreeCountry DeviceiPhone Operating System(IOS 12.4) My Question or IssueI was listening through my liked song playlist when I accidentally hit the hide song button. When trying to unhide the song I clicked on the song and found no unhide option. ...

Casual Listener

  Plan Free Country   Device iPhone  Operating System (IOS 12.4)   My Question or Issue I was listening through my liked song playlist when I accidentally hit the hide ...

Andrew_w3st

Casual Listener

3235 Views

3 replies

0 likes

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  • 3 replies
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Albums in my library are not found via search

This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US. Hi all, I am an avid music listener, and prefer to listen to originals rather than remasters whenever possibl...

Visitor

This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US.    Hi all,   I am an avid music listene...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Spotify preventing other applications to play sound or use the mic

Device: iPhone XSiOS: 12.2Spotify version: 8.5.17.713 My Question or IssueSometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a video but it automatically stops after a very short period of time ...

Regular

Device: iPhone XS iOS: 12.2 Spotify version: 8.5.17.713   My Question or Issue Sometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a v...

Russy_t

Casual Listener

1330 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Constant Skipping and Pausing

DeviceIphone XOperating SystemiOS 12.3.1 I've been looking around but haven't found a suitable solution for the following:I purchased Sennheiser CX 5.00i - In-ear headphones a while ago, but while listening to Spotify the music constantly pauses, ski...

Casual Listener

Device Iphone X Operating System iOS 12.3.1   I've been looking around but haven't found a suitable solution for the following: I purchased Sennheiser CX 5.00i - In-ear headphones a while ...

debww1969

Newbie

1483 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iOS Lock Screen Control Widget not Updating

PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueThe issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-Control-Play-Pause-not-updating-when-paused-or/m-p/4714136) has not been resol...

Visitor

Plan Premium Country UK Device iPhone XR Operating System iOS 12.3.1   My Question or Issue The issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-C...

kelsibm7

Visitor

1133 Views

1 replies

1 likes

  • 1133 Views
  • 1 replies
  • 1 likes

Artists not showing up on iphone after update.

After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!?PremiumUSA DeviceiPhone X

Visitor

After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!? Premium USA   Device iPhone X &nbs...

Loxer

Community Legend

1837 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution full screen playlist causes screen to time out

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12 My Question or IssueI updated the app tp the latest version last night. Starting this morning (next time I used it), I noticed that if I leave the artwork view up while listening to a playlis...

Casual Listener

Plan Premium Country USA   Device iPhone 6 Operating System iOS 12   My Question or Issue I updated the app tp the latest version last night. Starting this morning (next time I u...

Peter

Spotify Legend

3667 Views

10 replies

0 likes

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  • 10 replies
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The June 2019 UI is terrible and I will be going to Apple Music

PlanPremiumCountryUSADeviceiPhone 7Operating SystemIOS 10 My Question or IssueThe new User Interface is terrble and because of this update, I am stronly considering leaving Spotify for Apple Music, after 8 faithful years of paying for Spotify Premium...

Newbie

Plan Premium Country USA Device iPhone 7 Operating System IOS 10   My Question or Issue The new User Interface is terrble and because of this update, I am stronly considering leaving S...

lindytunes1

Music Fan

2351 Views

4 replies

11 likes

  • 2351 Views
  • 4 replies
  • 11 likes

Copy a playlist

I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?

Newbie

I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?

MadmanOnWheels

Roadie

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes