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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232032 Views

27 replies

5 likes

  • 232032 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113472 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2215 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303680 Views

61 replies

16 likes

  • 303680 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129479 Views

19 replies

38 likes

  • 129479 Views
  • 19 replies
  • 38 likes

Premium doesn't work

PlanPremiumCountryFinlandDeviceiPhone 8Operating Systemthe newest iOs My Question or IssueHelp!My Spotify Premium hasn't worked for like two weeks now. I've paid for it, I have tried to log in again, I've tried everything. Music lists doesn't work - ...

Visitor

Plan Premium Country Finland Device iPhone 8 Operating System the newest iOs   My Question or Issue Help! My Spotify Premium hasn't worked for like two weeks now. I've paid for it, I ...

Loxer

Community Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
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API does not update for device connected over cellular

PlanPremiumCountryCanada DeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueSpotify's API does not seem to update properly for devices connected over cellular. I confirmed this by using Spotify's Console to get the user's playback state (s...

Visitor

Plan Premium Country Canada   Device iPhone 6S Operating System iOS 11.4.1   My Question or Issue Spotify's API does not seem to update properly for devices connected over cellul...

Loxer

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Delete song from playlist

PlanFree/PremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI submitted a new idea to bring back the ability to delete songs from playlists on the mobile app, but someone replied saying it’s still possible by opening the … ...

Music Fan

Plan Free/Premium Country USA Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue I submitted a new idea to bring back the ability to delete songs from playlists on...

Loxer

Community Legend

9952 Views

7 replies

1 likes

  • 9952 Views
  • 7 replies
  • 1 likes

Syncing Local Files from PC (Windows) to iPhone

PlanPremiumCountryCanadaOperating System Windows 10 My Question or IssueI am trying to sync my local files on my PC to my playlists on my iPhone, however, it is not working. Am I doing it wrong? How do I sync my songs from local files on Windows 10 P...

Newbie

Plan Premium Country Canada Operating System  Windows 10    My Question or Issue I am trying to sync my local files on my PC to my playlists on my iPhone, however, it is not wo...

440 Views

0 replies

0 likes

  • 440 Views
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Unable to play certain songs

Recently I have noticed that when I go onto Spotify and click on certain artists, no songs come up (although it will say how many songs I supposedly have saved) and it says “you have no playable songs by (x artist). go to playback settings to show un...

Casual Listener

Recently I have noticed that when I go onto Spotify and click on certain artists, no songs come up (although it will say how many songs I supposedly have saved) and it says “you have no playable song...

siubhan

Casual Listener

1179 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Premium won’t work

I have Spotify Premium but almost all of my saved songs which I’ve downloaded won’t play and i already logged off and in and i also have enough phone storage.CountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...

Casual Listener

I have Spotify Premium but almost all of my saved songs which I’ve downloaded won’t play and i already logged off and in and i also have enough phone storage. Country Germany  Device (iPhone...

Anam14897

Casual Listener

1066 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Lost all playlists

PlanPremiumCountryCanadaDevice(iPhone 8Operating System Windows 10 My Question or Issue i did the app update on my iPhone and now all my playlists are gone! How do I restore my playlists? I have a family plan and those that didn’t update still has al...

Visitor

Plan Premium Country Canada Device (iPhone 8 Operating System  Windows 10   My Question or Issue   i did the app update on my iPhone and now all my playlists are gone! &nbsp...

Loxer

Community Legend

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
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Most of my “liked songs” have vanished

PlanPremium CountryUSADeviceiPhone XRMy Question or IssueI don’t know when this happened but I noticed it at least a couple months ago, but originally I had AT LEAST a couple thousand songs, and now in my “liked songs” I only have 801 songs. I am con...

Visitor

Plan Premium  Country USA Device iPhone XR My Question or Issue I don’t know when this happened but I noticed it at least a couple months ago, but originally I had AT LEAST a couple thous...

Loxer

Community Legend

916 Views

1 replies

0 likes

Deleted songs
missing songs
saved songs
  • 916 Views
  • 1 replies
  • 0 likes

Local Files not syncing with iPhone

Hello, I am currently running Spotify on my iPhone XR, which is on the iOS version 12.3.1I have a family subscription premium account, and have uploaded some local files to Spotify on my Mac, and they will not sync onto my phone.The files play perfec...

Casual Listener

Hello, I am currently running Spotify on my iPhone XR, which is on the iOS version 12.3.1 I have a family subscription premium account, and have uploaded some local files to Spotify on my Mac, and t...

Jelsie

Newbie

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Radio updates songs after downloading

I’ll download a radio, Start listening to it, and later that day the radio’s songs will change meaning some of the songs are downloaded and some are not. As someone with limited data that is quite inconvenient. I think the radio should update once a ...

Roadie

I’ll download a radio, Start listening to it, and later that day the radio’s songs will change meaning some of the songs are downloaded and some are not. As someone with limited data that is quite in...

478 Views

0 replies

0 likes

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Main playlist disappeared

Hi, Big problem my main playlist dissapeared, no one deleted it I’m the sole owner of my account. It had 700+ songs in it I’m so so sooooo sad. Nothing in recovery either. Playlist name was Well++

Visitor

Hi,      Big problem my main playlist dissapeared, no one deleted it I’m the sole owner of my account. It had 700+ songs in it 😞 I’m so so sooooo sad. Nothing in recovery either. P...

Loxer

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Probelm with Spotify 8.5.16 (IOS) and BMW Apps

I have a BMW with CiC Navi Professional. Spotify with an iPhone 5 (IOS 10) via BMW Apps worked great until a few days ago. It will not work after updating the Spotify app. Other apps like TuneIn work. Spotify does not switch to this BMW mode anymore....

Casual Listener

I have a BMW with CiC Navi Professional. Spotify with an iPhone 5 (IOS 10) via BMW Apps worked great until a few days ago. It will not work after updating the Spotify app. Other apps like TuneIn work...

457 Views

0 replies

0 likes

  • 457 Views
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Premium doesn’t play

I recently got premium a few day ago for my iPhone 6, when offline some songs weather it’s a on shuffle or chosen they just stay at 0:00. Someone had this problem previously the solution given was to reinstall and download songs did that and didn’t w...

Casual Listener

I recently got premium a few day ago for my iPhone 6, when offline some songs weather it’s a on shuffle or chosen they just stay at 0:00. Someone had this problem previously the solution given was to...

Billy-J

Spotify Star

695 Views

3 replies

0 likes

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  • 3 replies
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Se borran todas las canciones descargadas

Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispositivos con descargas y todo lo que Uds. dicen qué h...

Visitor

Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispos...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

Solved!! Problem Local Files Music

PlanPremiumCountrySwitzerlandDeviceIphone XSOperating SystemiOS 12.4 My Question or IssueHello, I have put music from local Spotify files on my Windows 10 computer but I would like to listen to it on my phone in the Spotify application without even n...

Casual Listener

Plan Premium Country Switzerland Device Iphone XS Operating System iOS 12.4   My Question or Issue Hello, I have put music from local Spotify files on my Windows 10 computer but I woul...

Bethany_Dawn

Community Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
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Spotify logging me out when reopening app.

PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 10.3.2) My Question or Issueive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Everytime I login, and check settings it says "unable to login either username...

Casual Listener

Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 10.3.2)   My Question or Issue ive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Ev...

Geni2

Casual Listener

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
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Superuser Contribution Ugh, what did you guys do??

I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their artist page and if I hit shuffle play, it will play the...

Regular

I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their arti...

Katerina

Spotify Legend

792 Views

2 replies

6 likes

  • 792 Views
  • 2 replies
  • 6 likes

Album art thumbnails missing from Browse/Playlists/Etc on BMW Integration

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1My Question or Issue On Spotify version 7.x, when connected to BMW iDrive, the album art for every playlist showed when browsing. As of version 8.x this feature has been replaced by a generic...

Visitor

Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1 My Question or Issue     On Spotify version 7.x, when connected to BMW iDrive, the album art for every playlist...

dark423

Casual Listener

853 Views

1 replies

1 likes

  • 853 Views
  • 1 replies
  • 1 likes

Podcasts languages

Premium - between France/Germany/USMac Book Air 13" - 2 different ones / iPhone 6 S Hey there, So I think this might be related to the fact I use Spotify on 3 different devices and each of them as a different language setup - yeah...I sometimes have ...

Visitor

Premium - between France/Germany/US Mac Book Air 13" - 2 different ones / iPhone 6 S   Hey there,   So I think this might be related to the fact I use Spotify on 3 different devices an...

756 Views

0 replies

1 likes

  • 756 Views
  • 0 replies
  • 1 likes

Superuser Contribution Latest update

PlanPremiumCountry US DeviceiPhone Two of my most common flows are broken by the new update:1. Going from Artist that I saved a song of to an album that I saved and then to a song (I normally open Spotify and say, I want to listen to muciaian X, let ...

Newbie

  Plan Premium Country US   Device iPhone   Two of my most common flows are broken by the new update: 1. Going from Artist that I saved a song of to an album that I saved and ...

Katerina

Spotify Legend

1372 Views

3 replies

2 likes

  • 1372 Views
  • 3 replies
  • 2 likes