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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45281 Views
  • 15 replies
  • 36 likes
  • 45281 Views
  • 15 replies
  • 36 likes

"View Artist" and "View Album" not available for songs in some contexts.

Expected Behavior: When clicking on the "..." option from either the "Now Playing" screen or a list of songs, a series of options is shown (Like, Add to Playlist, Add to Queue, etc). Two of these options should always be "View Artist" and "View Album...

  • Casual Listener
  • Expected Behavior: When clicking on the "..." option from either the "Now Playing" screen or a list of songs, a series of options is shown (Like, Add to Playlist, Add to Queue, etc). Two of these opt...
  • 296 Views
  • 0 replies
  • 0 likes
  • ios menus
  • 296 Views
  • 0 replies
  • 0 likes

Random pausing and skipping of music

Plan: PremiumCountry: United States Device: iPhone 6Operating SystemiOS 10 My Question or Issue: when listening to music story randomly will pause or skip a song without me selecting anything. I have tried deleting and reinstalling, logging out of al...

  • Casual Listener
  •   Plan: Premium Country: United States    Device: iPhone 6 Operating System iOS 10   My Question or Issue: when listening to music story randomly will pause or skip &...
  • apolo2001
  • Casual Listener
  • 534 Views
  • 5 replies
  • 0 likes
  • 534 Views
  • 5 replies
  • 0 likes

Spotify Connect IOS Sonos

Spotify connect can no longer find any speakers on SONOS and after several attempts to try and work out what this is mDNS, Multicast etc. I still cannot get this to work. I have also removed the firewall reverting back to the standard Virgin router w...

  • Casual Listener
  • Spotify connect can no longer find any speakers on SONOS and after several attempts to try and work out what this is mDNS, Multicast etc. I still cannot get this to work. I have also removed the fire...
  • meercat22
  • Casual Listener
  • 306 Views
  • 2 replies
  • 1 likes
  • 306 Views
  • 2 replies
  • 1 likes

Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t adju...

  • Visitor
  • Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the con...
  • user-removed
  • Not applicable
  • 1564 Views
  • 5 replies
  • 1 likes
  • 1564 Views
  • 5 replies
  • 1 likes

Superuser Contribution No aparece biblioteca

YaRecientemente acabo de volver a Spotify y ya he cambiado a Premium y parece como si tuviera gratis mi cuenta, ya que no aparece la biblioteca y al momento de querer agregar mis canciones a la biblioteca, al tocar el corazón aparece "se agregó a can...

5894BCCE-CF05-4203-B0FC-99775714E21A.png F21B8C1C-F510-4508-A4CE-9D37CBA8E459.png
  • Newbie
  • YaRecientemente acabo de volver a Spotify y ya he cambiado a Premium y parece como si tuviera gratis mi cuenta, ya que no aparece la biblioteca y al momento de querer agregar mis canciones a la bibli...
  • Peter
  • Spotify Legend
  • 2272 Views
  • 1 replies
  • 0 likes
  • Premium
  • 2272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all my music

PlanPremiumCountry DeviceAll My Question or IssueAll of my saved songs are gone from my library and replaced with random songs. I've already checked and my account is secure.

  • Casual Listener
  • Plan Premium Country   Device All   My Question or Issue All of my saved songs are gone from my library and replaced with random songs. I've already checked and my account is secure...
  • Peter
  • Spotify Legend
  • 1071 Views
  • 6 replies
  • 1 likes
  • 1071 Views
  • 6 replies
  • 1 likes

Superuser Contribution iPhone Logout issue.

Hello!! Im trying to logout of the app on my phone. Nothing happens when I tap on”logout”. I have uninstalled and reinstalled that didn’t seem to work. My reason for doing this is I set up through Facebook but I don’t want to do that anymore. I have ...

  • Newbie
  • Hello!!  Im trying to logout of the app on my phone. Nothing happens when I tap on”logout”.  I have uninstalled and reinstalled that didn’t seem to work. My reason for doing this is I set...
  • Katerina
  • Spotify Legend
  • 4592 Views
  • 1 replies
  • 0 likes
  • iphone
    logout
  • 4592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with my playlist

A few weeks ago I got some problems with my playlist. It was deleted and I didn't it, and for some strange reason, random playlists are added to my account, this problem is so annoying. In addition, when I close the app and want to reopen it, I need ...

  • Casual Listener
  • A few weeks ago I got some problems with my playlist. It was deleted and I didn't it, and for some strange reason, random playlists are added to my account, this problem is so annoying.   ...
  • Jemi
  • Spotify Legend
  • 497 Views
  • 2 replies
  • 0 likes
  • 497 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem with Airpods 2

PremiumCountry Device(iPhone Operating System(iOS 12.2) My Question or IssueRecently I purchased the second generation AirPods. From the beginning I noticed problems with the double tap method since it rarely switch track. On top of that, sometimes w...

  • Regular
  •   Premium Country   Device (iPhone 😎 Operating System (iOS 12.2)   My Question or Issue Recently I purchased the second generation AirPods. From the beginning I noticed prob...
  • Peter
  • Spotify Legend
  • 11348 Views
  • 15 replies
  • 2 likes
  • 11348 Views
  • 15 replies
  • 2 likes

Superuser Contribution Swipe left = dislike

Extremely annoying when swiping left for iPhone unlikes a song. Make it possible to make your own settings for swiping!

  • Casual Listener
  • Extremely annoying when swiping left for iPhone unlikes a song. Make it possible to make your own settings for swiping! 
  • Peter
  • Spotify Legend
  • 615 Views
  • 1 replies
  • 1 likes
  • settings
    Swipe
  • 615 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to downlod a particular song in a album??

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Peter
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Spotify pauses on its own (iPad Mini 4, iOS 12)

PlanFree/PremiumCountryUnited StatesDevice(iPad Mini 4)Operating System(iOS 12) My Question or IssueI have my iPad turned on 24/7 playing music out of my amplifier. Whenever I come back to it in the morning, the music is paused. There’s no reason it ...

  • Casual Listener
  • Plan Free/Premium Country United States Device (iPad Mini 4) Operating System (iOS 12)   My Question or Issue I have my iPad turned on 24/7 playing music out of my amplifier. Whenever ...
  • Billy-J
  • Spotify Star
  • 949 Views
  • 5 replies
  • 0 likes
  • 949 Views
  • 5 replies
  • 0 likes

Google Home will play Premium songs but not Spotify Premium Playlists

I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not available despite pronouncing them correctly.

  • Newbie
  • I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not availabl...
  • 521 Views
  • 0 replies
  • 0 likes
  • Google Home
    Spotify
  • 521 Views
  • 0 replies
  • 0 likes

Problema con iPhone x

Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho provato a disinstallare e rinstallare ma niente

  • Newbie
  • Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS 10.) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t ...

  • Visitor
  • Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS 10.)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Local files not downloading on iphone but do on Samsung

I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car). With both devices connected to my home network I can download local files onto the samsung, but although the iphone can see the files in the...

  • Music Fan
  • I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car).   With both devices connected to my home network I can download local files onto t...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Superuser Contribution Stop with the full screen notifications

I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.

  • Casual Listener
  • I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.
  • Peter
  • Spotify Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution hack or bug?

PlanPremiumCountryAustraliaDeviceiPhone XOperating Systemlatest IOS My Question or Issue1. I have been experiencing weird song skipping issues on my spotify app both PC and iPhone and some reason the web player (FIREFOX) tends to pop up in my devices...

  • Newbie
  •   Plan Premium Country Australia Device iPhone X Operating System latest IOS   My Question or Issue 1. I have been experiencing weird song skipping issues on my spotify app both ...
  • Peter
  • Spotify Legend
  • 556 Views
  • 1 replies
  • 1 likes
  • 556 Views
  • 1 replies
  • 1 likes

Logging on.

PlanFree/PremiumCountryI’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen?Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android O...

  • Newbie
  • Plan Free/Premium Country I’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen? Device (iPhone 8, Samsung Galax...
  • Jᴀᴄᴋ
  • Roadie
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Liking a song from an album adds entire album to library

iPhone XSiOS 12.2Premium Plan When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now gone a...

  • Regular
  • iPhone XS iOS 12.2 Premium Plan   When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of ad...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes