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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232032 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113472 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442393 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303680 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryNetherlands DeviceiPhone xr My Question or IssueI received my new phone last Tuesday. I tried to sync all the songs again that I made available 'offline' on my new phone. But I found out that some songs wont play anymore on my phone...
Plan Premium Country Netherlands Device iPhone xr My Question or Issue I received my new phone last Tuesday. I tried to sync all the songs again that I made available '...
Composer
2069 Views
3 replies
0 likes
I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is playing, or allow me to skip tracks, or change the pla...
I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is pla...
Casual Listener
773 Views
1 replies
0 likes
PlanPremiumCountry- USA DeviceLG K20 plusOperating SystemAndroid My Question or Issue I recently was given the new updated UI without asking for it. The update has totally ruined my experience on Spotify. It is a classic example of graphic designers ...
Plan Premium Country- USA Device LG K20 plus Operating System Android My Question or Issue I recently was given the new updated UI without asking for it. The update ha...
Visitor
1914 Views
4 replies
15 likes
Plan premiunFree/PremiumCountry nz Device iPhone iPhone 6 Plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) IOS 12.3.1 My Question or IssueI've struggled for several weeks with my music ski...
Plan premiun Free/Premium Country nz Device iPhone iPhone 6 Plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I...
Casual Listener
960 Views
2 replies
0 likes
PlanPremiumUSA DeviceiPhone XOperating SystemiOS 12.3.1 Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if the music in Spotify is paused. I have tested this a few ways and the only thing ...
Plan Premium USA Device iPhone X Operating System iOS 12.3.1 Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if th...
Casual Listener
1091 Views
1 replies
1 likes
Plan My Question or IssuePlanPremium familycanadaDevice(iPhon 5s, ipad 3Operating System(iOS 10My Question or IssueWhen I open spotify I get a message asking if I want to continue listening in my chrome or listen in phone. I have never had that quest...
Plan My Question or Issue Plan Premium family canada Device (iPhon 5s, ipad 3 Operating System (iOS 10 My Question or Issue When I open spotify I get a m...
Composer
640 Views
1 replies
0 likes
So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help!
So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help!
Regular
1332 Views
1 replies
5 likes
PlanPremiumCountryUSA DeviceiPhone X Operating SystemiOS 12 i know I used to be able to keep Spotify open and playing while my phone was charging but that’s not happening anymore since I updated the app a few days ago.
Plan Premium Country USA Device iPhone X Operating System iOS 12 i know I used to be able to keep Spotify open and playing while my phone was charging but that’s n...
Spotify Star
2055 Views
1 replies
3 likes
PlanPremiumCountryUSADeviceiphone 7 My Question or IssueI previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my artist library and listen to the specific songs that I liked and saved by ...
Plan Premium Country USA Device iphone 7 My Question or Issue I previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my ar...
Community Legend
867 Views
2 replies
1 likes
Spotify premiumiphone x My Question or IssueThe same songs are showing up as liked 3-4 times in my library. The exact same songs. I don’t know if they have slightly differerently worded titles. But why is this?
Spotify premium iphone x My Question or Issue The same songs are showing up as liked 3-4 times in my library. The exact same songs. I don’t know if they have slightly differerently...
Composer
5993 Views
2 replies
0 likes
PlanPremiumCountryMalaysia DeviceiPhone 6Operating SystemiOS 12.3.1 My Question or Issue Why are liked songs from an album shuffled in my library?
Plan Premium Country Malaysia Device iPhone 6 Operating System iOS 12.3.1 My Question or Issue Why are liked songs from an album shuffled in my library?
Community Legend
647 Views
1 replies
0 likes
PlanPaidCountryUSDeviceApple IPod touch 6th genOperating SystemiOS 12.1Spotify version8.5.7.601 My Question or IssueWhen playlist is sorted by Artist the order of songs shown in the playlist view does Not match the queue order. Also when adding or re...
Plan Paid Country US Device Apple IPod touch 6th gen Operating System iOS 12.1 Spotify version 8.5.7.601 My Question or Issue When playlist is sorted by Artist the order of...
Community Legend
1105 Views
1 replies
0 likes
Plan Spotify PremiumFree/PremiumCountry Australia Device IPhone 6S(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify drops out after one or two songs. The playlists t...
Plan Spotify Premium Free/Premium Country Australia Device IPhone 6S (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &...
Community Legend
790 Views
1 replies
0 likes
After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue but I cannot view or edit my queue. A week ago, whe...
After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue ...
661 Views
0 replies
0 likes
PlanPremiumCountry New Zealand Device (iPhone 6)Operating System(iOS 12.3.1) My Question or IssueMy Spotify app recently updated and the UI has been changed.I used to have an option to go to 'Songs', which included all songs saved to the library- inc...
Plan Premium Country New Zealand Device (iPhone 6) Operating System (iOS 12.3.1) My Question or Issue My Spotify app recently updated and the UI has been changed. I use...
968 Views
0 replies
5 likes
PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueI’m probably wording this terribly but Spotify no longer overrides auto-lock when playing in car which kinda sucks
Plan Premium Country USA Device iPhone XR Operating System iOS 12.3.1 My Question or Issue I’m probably wording this terribly but Spotify no longer overrides auto-lock when pla...
499 Views
0 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8+Operating System My Question or IssueI understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home button and then swipe up. But even after I’ve done that, the song I was listening to...
Plan Premium Country USA Device iPhone 8+ Operating System My Question or Issue I understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home butto...
592 Views
0 replies
0 likes
Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously.PlanFreeCountryUnited States DeviceIPhone 7Operating ...
Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously. ...
Casual Listener
2688 Views
4 replies
6 likes
Actual Transcript from internal Spotify strategy meeting: Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely hate us and go use a different music service? Team Member 2: ...
Actual Transcript from internal Spotify strategy meeting: Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely h...
698 Views
0 replies
4 likes
PlanPremiumCountryLuxembourgDeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI only have Shuffle Play option even if it's disabled. How can I have the Play option like on my iMac? Thx for your answer -gg
Plan Premium Country Luxembourg Device iPhone 7 Operating System iOS 12.3.1 My Question or Issue I only have Shuffle Play option even if it's disabled. How can I have the Play option...
Community Legend
771 Views
1 replies
0 likes
