Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36480 Views

40 replies

10 likes

  • 36480 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101733 Views

115 replies

12 likes

Other
  • 101733 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1268 Views

0 replies

0 likes

iOS
  • 1268 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298568 Views

61 replies

16 likes

  • 298568 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125578 Views

19 replies

38 likes

  • 125578 Views
  • 19 replies
  • 38 likes

Unable to follow/download album playlist

PlanPremiumCountryUK DeviceiPhone XROperating SystemIOS 12.3.1 Spotify version - 8.5.14 when searching for an album or playlist, I used to be able to click follow - now when clicking, it clicks then shows the tick, then straight away ‘unfollows’!! Al...

Visitor

Plan Premium Country UK   Device iPhone XR Operating System IOS 12.3.1   Spotify version - 8.5.14   when searching for an album or playlist, I used to be able to click foll...

Billy-J

Spotify Star

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Song menu disappeared

Plan: PremiumCountry: Uk Device: iPhone 8Operating System: iOS 12.3My Question or Issue:on the latest app version under ‘your library’ there is no longer a ‘songs’ menu so how do I randomly play/shuffle all my songs? I can only do this from one playl...

Casual Listener

Plan: Premium Country: Uk  Device: iPhone 8 Operating System: iOS 12.3 My Question or Issue: on the latest app version under ‘your library’ there is no longer a ‘songs’ menu ...

Billy-J

Spotify Star

1332 Views

3 replies

0 likes

  • 1332 Views
  • 3 replies
  • 0 likes

Resolved.

Sorted out now - couldn't find a delete option.   

Visitor

Sorted out now - couldn't find a delete option.      

Billy-J

Spotify Star

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Music automatically skips songs every 10 seconds. Same on browser/app/smartphone. Tried resetting pa

PlanPremiumCountrySwedenDevice(iPhone 7, Windows, Mac)Operating System(iOS 10, Windows 7) My Question or IssueI've tried resetting caches, deleting and reinstalling applications, but the song skipping doesn't end. Some days it isn't there other days ...

Visitor

Plan Premium Country Sweden Device (iPhone 7, Windows, Mac) Operating System (iOS 10, Windows 7)   My Question or Issue I've tried resetting caches, deleting and reinstalling applicati...

675 Views

0 replies

0 likes

  • 675 Views
  • 0 replies
  • 0 likes

Album view doesn't filter out unsaved songs

For a few weeks now, on Spotify for iOS, my library's album view doesn't filter out unsaved songs from an album. This makes me have to scroll through a ton of songs I don't want from an album. It will also play the full album, not just the songs from...

Regular

For a few weeks now, on Spotify for iOS, my library's album view doesn't filter out unsaved songs from an album.  This makes me have to scroll through a ton of songs I don't want from an album.&...

socaldrummer

Music Fan

1954 Views

4 replies

9 likes

  • 1954 Views
  • 4 replies
  • 9 likes

missing songs

PlanFree/PremiumCountryUSADevice(iPhone Operating System(iOS 10) My Question or IssueSo recently i noticed that a certain song i used to have on my playlist deleted itself and i can’t find it even when i search for it. and again last night my friend ...

Visitor

  Plan Free/Premium Country USA Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue So recently i noticed that a certain song i used to have on my playlist deleted...

624 Views

0 replies

0 likes

  • 624 Views
  • 0 replies
  • 0 likes

Local Files stop showing up once I leave the house

PlanPremiumCountryUS DeviceiPhone 8Operating SystemiOS 12 My Question or IssueI added local files to my desktop and then was able to listen to them through the app on my phone. They were in a playlist that I downloaded and all the songs had the green...

Visitor

Plan Premium Country US   Device iPhone 8 Operating System iOS 12   My Question or Issue I added local files to my desktop and then was able to listen to them through the app on ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Spotify not downloading on iPhone 7

PlanFreeCountryUnited StatesDeviceiPhone 7 My Question or IssueI’ve recently got a new phone and transferred everything to mynew iPhone 7, Well I tried to download Spotify but it wouldn’t work. I click the cloud and it loads, but doesn’t download. I’...

Visitor

Plan Free Country United States Device iPhone 7   My Question or Issue I’ve recently got a new phone and transferred everything to my new iPhone 7, Well I tried to download Spotify but ...

Billy-J

Spotify Star

880 Views

1 replies

0 likes

  • 880 Views
  • 1 replies
  • 0 likes

What happened with the update? (2019)

What happened with the new update?? I can no longer scroll through the A-Z of my saved artist, and most of the saved artists I had aren’t even showing up in the “artist” tab, even after following them...From the chats I’ve been reading on this topic,...

Newbie

What happened with the new update?? I can no longer scroll through the A-Z of my saved artist, and most of the saved artists I had aren’t even showing up in the “artist” tab, even after following the...

somnophobe

Roadie

2807 Views

3 replies

7 likes

  • 2807 Views
  • 3 replies
  • 7 likes

Update Spotify with ability to share Liked Songs similar to a “playlist”.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello Spotify, I post this in the hopes that enough people want the same thing. I would like ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello S...

DanifC

Composer

6993 Views

1 replies

86 likes

Share Liked Songs
  • 6993 Views
  • 1 replies
  • 86 likes

Solved!!Superuser Contribution Where's my Airplay icon?

In short, I've got 2 ipads, 2 iphones, I'm a premium spotify subscriber, I can use the native apple Remote app to stream music from either ios device to either my laptop or to my Denon 3312 Amplifier (which supports Airplay) via Airplay. However, I h...

Music Fan

In short,   I've got 2 ipads, 2 iphones, I'm a premium spotify subscriber, I can use the native apple Remote app to stream music from either ios device to either my laptop or to my Denon 3312 ...

Katerina

Spotify Legend

258827 Views

46 replies

3 likes

  • 258827 Views
  • 46 replies
  • 3 likes

Discover Weekly and Release Radar playlists not updating

PlanFreeCountryAustraliaDeviceIPhone XSOperating SystemiOS12My Question or IssueDiscover Weekly and Release Radar playlists not updating. Been this way for over a month.

Newbie

Plan Free Country Australia Device IPhone XS Operating System iOS12 My Question or Issue Discover Weekly and Release Radar playlists not updating. Been this way for over a month. 

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Everything I play gets repeated by default

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 13My Question or IssueEvery single time I play anything--a song, an album, a playlist--the "repeat" option is on by default. I have to tap it twice to get rid of it. This wouldn't be such a pr...

Visitor

Plan Premium Country Canada Device iPhone 8 Operating System iOS 13 My Question or Issue Every single time I play anything--a song, an album, a playlist--the "repeat" option is on by default...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Found a song that cannot be played

Plan premiumCountry Canada Device iPhone XROperating System iOS latest My Question or Issuehere are the steps to reproduce the issue:1: search and open the Artist named « Apparat »2: click on « see discography »3: select « DJ-KICK (apparat) 2010 »4: ...

Newbie

  Plan premium Country Canada  Device iPhone XR Operating System iOS latest   My Question or Issue here are the steps to reproduce the issue: 1: search and open the Artist name...

Loxer

Community Legend

596 Views

1 replies

1 likes

  • 596 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iOS][Discover] New music section doesn't show list of albums and singles

I love looking at the new music releases on Friday. On iOS, I feel that the previous workflow broke. The previous workflow was for me to:- Start the app- Tap search- Tap New Releases section- Then, I would see a list of records and singles with an in...

Casual Listener

I love looking at the new music releases on Friday.  On iOS, I feel that the previous workflow broke.   The previous workflow was for me to: - Start the app - Tap search - Tap New Rele...

Peter

Spotify Legend

899 Views

2 replies

3 likes

iOS
  • 899 Views
  • 2 replies
  • 3 likes

Song won’t play

Hi I have Spotify premium for iOS, an iPhone X to be exact and I’ve had an ongoing problem for awhile. Sometimes I like to revert back to the oldies, every time I try to search Can’t take my eyes off you by Frankie Valli, it won’t pop up so I have to...

Visitor

Hi I have Spotify premium for iOS, an iPhone X to be exact and I’ve had an ongoing problem for awhile. Sometimes I like to revert back to the oldies, every time I try to search Can’t take my eyes off...

Bittencourt

Spotify Star

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Is there a way to transfer Spotify lists to Apple Music - I can’t deal with their new update

Since spotify decided to make our lives harder by ditiching some useful features I guess it’s time to move to Apple Music. But I was wondering if there is a way to transfer lists or it has to be done one song at a time? thank you bye spotify, was lov...

Casual Listener

Since spotify decided to make our lives harder by ditiching some useful features I guess it’s time to move to Apple Music. But I was wondering if there is a way to transfer lists or it has to be done...

Billy-J

Spotify Star

917 Views

1 replies

1 likes

  • 917 Views
  • 1 replies
  • 1 likes

Liked songs playlist doesn’t allow my premium profile to select at random

PlanPremiumCountryMexicoDeviceiPhone 8+Operating SystemiOS 10 After the latest update for Spotify, the liked songs playlist changed. The only issue I’ve had with this is the inability to select a song at random within the playlist. I can skip as many...

Visitor

  Plan Premium Country Mexico Device iPhone 8+ Operating System iOS 10   After the latest update for Spotify, the liked songs playlist changed. The only issue I’ve had with this i...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Alphabetical index and navigation disappeared from Artists list AGAIN

The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone with the latest update!! I'm following hundreds of artists, it's impossible to navigate through them without it. I'm too l...

Casual Listener

The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone with the latest update!! I'm following hundreds of artists, i...

user-removed

Not applicable

1429 Views

4 replies

5 likes

  • 1429 Views
  • 4 replies
  • 5 likes