Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29605 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94317 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424003 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293538 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryAustraliaDeviceiPhone 6sOperating SystemiOS 12.3.1 My Question or IssueWhen I share music from Spotify to Instagram, the "play on spotify" link is no longer appearing in the top left hand corner. Only the album artwork is posted wit...
Plan Premium Country Australia Device iPhone 6s Operating System iOS 12.3.1 My Question or Issue When I share music from Spotify to Instagram, the "play on spotify" link is no longer...
Composer
957 Views
1 replies
0 likes
I tried to download the new iOS 8 only to find out my iPhone doesn't have enough capacity to download it. I checked my usage settings and it turns out the Spotify App is taking up 4.7 GB of space on my iPhone (exactly the amount of free space I need ...
I tried to download the new iOS 8 only to find out my iPhone doesn't have enough capacity to download it. I checked my usage settings and it turns out the Spotify App is taking up 4.7 GB of spa...
Spotify Legend
387552 Views
38 replies
3 likes
Hello, my Offline Modus is not working correct, i downloded only Playlists on my iPhone, every Song is green, but i can only hear individual songs although I have downed all the songsI dont understand it anymore, pls help me. It makes no Sense I down...
Hello, my Offline Modus is not working correct, i downloded only Playlists on my iPhone, every Song is green, but i can only hear individual songs although I have downed all the s...
Spotify Star
1018 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeU.S.A Device(iPhone 7)Operating System(iOS 7) My Question or IssueMy homepage will not let me scroll down and all I have is ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free U.S.A Device (iPhone 7) Operating System (iOS 7) &nbs...
Spotify Star
767 Views
1 replies
0 likes
Hi thereIve just subscribed to premium to access the offline feature, it is taking forever to download on my iphone. Is the download going to my device? Note i have 300GB+ free space, approx 2200 songs in the playlist i want to download.When i log in...
Hi there Ive just subscribed to premium to access the offline feature, it is taking forever to download on my iphone. Is the download going to my device? Note i have 300GB+ free space, app...
Spotify Star
704 Views
1 replies
0 likes
PlanPremiumCountryUsaDevice(iPhone 8 PlusOperating System(iOS, one update behind current My Question or IssuePodcast episodes seem corrupt or stop playing and reset to starting position after 54 minutes. Only on mobile version. Any episode. This happ...
Plan Premium Country Usa Device (iPhone 8 Plus Operating System (iOS, one update behind current My Question or Issue Podcast episodes seem corrupt or stop playing and reset to ...
721 Views
0 replies
0 likes
Premium / Denmark / iPhone How do you clear out the "Recently played" section? Since you have updated the app, I can't seem to figure it out myself.
Premium / Denmark / iPhone How do you clear out the "Recently played" section? Since you have updated the app, I can't seem to figure it out myself.
Composer
721 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12 My Question or IssueHello Guys.Since one of the youngest Updates the UI has changed how most of us know.I dont really like the Library Tab. I have created many Playlists for me and use mos...
Plan Premium Country Germany Device iPhone 8 Operating System iOS 12 My Question or Issue Hello Guys. Since one of the youngest Updates the UI has changed how most of us know. I do...
Composer
1647 Views
1 replies
0 likes
Plan: PremiumCountry: AustraliaDeviceiPhone 8+Operating System: iOS 12.3.2 My Question or Issuerecently i have been having an issue with my spotify app, I’ll pause my music in order to, let’s say, watch a video on another app however the video will c...
Plan: Premium Country: Australia Device iPhone 8+ Operating System: iOS 12.3.2 My Question or Issue recently i have been having an issue with my spotify app, I’ll pause my music in...
944 Views
0 replies
2 likes
Any time I'll be playing msuic on my iphone on spotify, either just through my phone or connected to a bluetooth speaker, anytime I get a snapchat notification, or open snapchat, my music will pause, even when my phone is locked. It has become extrem...
Any time I'll be playing msuic on my iphone on spotify, either just through my phone or connected to a bluetooth speaker, anytime I get a snapchat notification, or open snapchat, my music will pause,...
Spotify Legend
159302 Views
12 replies
17 likes
PlanPremiumCountryAustraliaDeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Premium Country Australia Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
2015 Views
1 replies
0 likes
PlanFree/PremiumCountryPortugal Device(iPhone 6s)Operating System(iOS 12) My Question or IssueHello, Is it possible to have the BMW Spotify app at ConnectedDrive? I can only control Spotify through iPhone and not through iDrive. I Have an ID4 and iPh...
Plan Free/Premium Country Portugal Device (iPhone 6s) Operating System (iOS 12) My Question or Issue Hello, Is it possible to have the BMW Spotify app at ConnectedDrive? I ca...
Casual Listener
5789 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceiphone XSOperating System(iOS 12.2 My Question or IssueHi, I just recently started having an issue in my Durango with uConnect CarPlay where Spotify randomly stops playing. The song status bar shows it still playing but the...
Plan Premium Country USA Device iphone XS Operating System (iOS 12.2 My Question or Issue Hi, I just recently started having an issue in my Durango with uConnect CarPlay wher...
Regular
1636 Views
3 replies
3 likes
PlanFree/PremiumCountryUSDevice(iPhone X, Nissan sentra 2017)Operating System(iOS 13.0) My Question or IssueDoes anyone have issues with playback on the regular usb interface from nissan? I start playback on whatever was playing, but when i exit and ...
Plan Free/Premium Country US Device (iPhone X, Nissan sentra 2017) Operating System (iOS 13.0) My Question or Issue Does anyone have issues with playback on the regular usb interface...
757 Views
0 replies
1 likes
PlanPremiumCountryNorway DeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueHi! I bought a Samsung sound bar a couple of months ago and was forced to switch to Apple Music because Spotify Connect almost killed my sound system and my hearin...
Plan Premium Country Norway Device iPhone XR Operating System iOS 12.3.1 My Question or Issue Hi! I bought a Samsung sound bar a couple of months ago and was forced to ...
833 Views
0 replies
3 likes
PlanPremiumCountryU.KDevicei phone XR Operating Systemdont know, but its the latest ios software apple have out to date. My Question or Issueim having issues using spotify in my mini cooper 2016. it was working fine but over the last few months its b...
Plan Premium Country U.K Device i phone XR Operating System dont know, but its the latest ios software apple have out to date. My Question or Issue im having issues using spoti...
Casual Listener
4792 Views
2 replies
0 likes
Hello. I’m not subscribed to Premium so I can’t test it myself. Support told me that yes, there’s no gap between synced local files. Last time I was subscribed there was a slight gap (like 0,25-0,5 sec). Can anybody confirm if there is a gap or not? ...
Hello. I’m not subscribed to Premium so I can’t test it myself. Support told me that yes, there’s no gap between synced local files. Last time I was subscribed there was a slight gap (like 0...
444 Views
0 replies
0 likes
I am using Spotify on my iPhone. I installed an update and now My Stations is missing. It's not even an option.I see others have had this issue but I don't see the solution.PlanPremiumCountryUS DeviceiPhone 5,6 & 7Operating System(iOS 10, Android Ore...
I am using Spotify on my iPhone. I installed an update and now My Stations is missing. It's not even an option. I see others have had this issue but I don't see the solution. Plan Premium Country...
Composer
542 Views
1 replies
0 likes
PlanPremiumCountryMexico DeviceiPhone 8Operating SystemiOS 12 My Question or IssueBefore, when I used to search for songs inside my liked songs, it played the song and continued playing the next song in my liked songs. Now, when I look for an artist ...
Plan Premium Country Mexico Device iPhone 8 Operating System iOS 12 My Question or Issue Before, when I used to search for songs inside my liked songs, it played the so...
Composer
954 Views
1 replies
0 likes
I keep putting together playlists of songs I want to listen to and I get two songs in when it plays a “suggested track”. I have already tried turning off auto play and deleting the songs added by Spotify but nothing works. I am extremely tired of Spo...
I keep putting together playlists of songs I want to listen to and I get two songs in when it plays a “suggested track”. I have already tried turning off auto play and deleting the songs added by Spo...
780 Views
0 replies
0 likes
