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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

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  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 31253 Views
  • 13 replies
  • 35 likes
  • 31253 Views
  • 13 replies
  • 35 likes

Issue with random song playing and I can't change song.

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12 My Question or IssueWhen I listen to a play list or Music made for me, it will stop the song im listening too and play a randon song that is not on the list. But when I try to turn off the son...

  • Newbie
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12   My Question or Issue When I listen to a play list or Music made for me, it will stop the song im listening too and pl...
  • 876 Views
  • 0 replies
  • 1 likes
  • 876 Views
  • 0 replies
  • 1 likes

if you forget a device on spotify does it log you out?

My Question or IssueHello, if you forget a device on the iOS App does that automatically log that device out of Spotify? I can’t find any information on the the internet relating to this!

  • Newbie
  •     My Question or Issue Hello, if you forget a device on the iOS App does that automatically log that device out of Spotify?    I can’t find any information on the the inter...
  • 1520 Views
  • 0 replies
  • 1 likes
  • 1520 Views
  • 0 replies
  • 1 likes

List of Artists disappeared, and liked songs not grouped by Artist

You used to be able to see list of all artists whom you have liked a song. Now you can only see Artists who you have clicked 'following' Also, my liked songs are no longer grouped by Artist. You can only sort by date added or title. To be honest I'm ...

  • Newbie
  • You used to be able to see  list of all artists whom you have liked a song. Now you can only see Artists who you have clicked 'following'    Also, my liked songs are no longer groupe...
  • ledzep5
  • Newbie
  • 1606 Views
  • 3 replies
  • 18 likes
  • 1606 Views
  • 3 replies
  • 18 likes

[iOS] display stays on

PlanPremiumCountryDEDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey,when I use the Spotify app, the display stays on when the phone is locked, even if there is no music playing. Steps to reproduce (steps in parentheses not necessarily n...

  • Newbie
  • Plan Premium Country DE Device iPhone SE Operating System iOS 10   My Question or Issue Hey, when I use the Spotify app, the display stays on when the phone is locked, even if there i...
  • 343 Views
  • 0 replies
  • 0 likes
  • 343 Views
  • 0 replies
  • 0 likes

Spotify Stuck on "Waiting to Download" Even After Local Files Have Downloaded

I created a seperate playlist in order to download my local files from my computer and I've managed to get all the songs I wanted to download but after they have all finished downloading (all have a green arrow underneath them) it still indicates tha...

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  • Newbie
  • I created a seperate playlist in order to download my local files from my computer and I've managed to get all the songs I wanted to download but after they have all finished downloading (all have a ...
  • 1015 Views
  • 0 replies
  • 0 likes
  • 1015 Views
  • 0 replies
  • 0 likes

Video playback error on phone

I’m getting a video playback error based on my location. I’ve uninstalled the app. I’ve restarted my phone. And I’ve reinstalled the app. I’ve checked the website to make sure that my country is USA. It still does not workPlan PremiumCountry USA Devi...

  • Newbie
  • I’m getting a video playback error based on my location. I’ve uninstalled the app. I’ve restarted my phone. And I’ve reinstalled the app. I’ve checked the website to make sure that my country is USA....
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

“Something went wrong” Help!!!

Music plays for 10 seconds and stops and I can’t searchh anything up or look on the hone screen I can only see my library section. It did this yesterday than worked for a few hours and is doing it again now. I’ve reset my phone and reinstalled Spotif...

  • Newbie
  • Music plays for 10 seconds and stops and I can’t searchh anything up or look on the hone screen I can only see my library section. It did this yesterday than worked for a few hours and is doing it ag...
  • 668 Views
  • 0 replies
  • 0 likes
  • 668 Views
  • 0 replies
  • 0 likes

Voice control

PlanPremium familyCountryUSADevice(iPhone XS MAXM and ipad air.Operating System(iOS 12.1 ? My Question or IssueI added a family member to my account. They downloaded the Spotify app simultaneously on an iPhone XS max and an older iPad air. There is n...

  • Newbie
  • Plan Premium family Country USA Device (iPhone XS MAXM and ipad air. Operating System (iOS 12.1 ?   My Question or Issue I added a family member to my account. They downloaded the Spot...
  • 722 Views
  • 0 replies
  • 0 likes
  • 722 Views
  • 0 replies
  • 0 likes

[iPhone 5] Spotify says 'No Internet Connection' with full service on mobile.

Spotify keeps giving the error of "No internect connection" or "Spotify is offline" even when I have plenty of cell signal (4G/LTE). I have a Premium subscription in the US on an iPhone 5 (OS 11.3.1). This has been happening for a number of weeks and...

  • Newbie
  • Spotify keeps giving the error of "No internect connection" or "Spotify is offline" even when I have plenty of cell signal (4G/LTE). I have a Premium subscription in the US on an iPhone 5 (OS 11.3.1)...
  • Loxer
  • Community Legend
  • 652 Views
  • 1 replies
  • 0 likes
  • 652 Views
  • 1 replies
  • 0 likes

Two ipads. Separate music downloaded.

None of the below information is required. However, the more you provide the easier it will be for us to try and helpCountryU.K.DeviceIpadOperating SystemIOS My Question or IssueIs it possible for a premium subscription to use two ipads with separate...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help Country U.K. Device Ipad Operating System IOS   My Question or Issue...
  • Loxer
  • Community Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Loging in

Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I tried to open Spotify on my first day there, is that...

  • Casual Listener
  • Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I t...
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Songs Skip, Pause, or play random artist/playlist

This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobile device and my laptop (this happens whether i have...

  • Newbie
  • This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobil...
  • 410 Views
  • 0 replies
  • 0 likes
  • 410 Views
  • 0 replies
  • 0 likes

Spotify not playing in Car

PlanPremiumCountryUSADeviceiPhone 7 PlusOperating SystemiOS 12.2 My Question or IssueSpotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It will show the srub icon bar moving as if it is playing but it will not have aud...

  • Newbie
  • Plan Premium Country USA Device iPhone 7 Plus Operating System iOS 12.2   My Question or Issue Spotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It wil...
  • 757 Views
  • 0 replies
  • 1 likes
  • 757 Views
  • 0 replies
  • 1 likes

Solved!! Sticky Playlist FEATURE REQUEST:

FEATURE REQUEST:that we can designate one playlist as STICKY ... and it would laways be on the TOP of the list of playlists. Would make it easier to find our favorite playlist, especially while driving and using the app,

  • Music Fan
  • FEATURE REQUEST: that we can designate one playlist as STICKY ... and it would laways be on the TOP of the list of playlists. Would make it easier to find our favorite playlist, especially while dri...
  • Loxer
  • Community Legend
  • 796 Views
  • 8 replies
  • 0 likes
  • 796 Views
  • 8 replies
  • 0 likes

Solved!! Spotify not working properly on iWatch after iCloud restore

PlanPremiumCountrySpainDeviceiPhone 6S + iWatch Series 2Operating SystemiOS12.2 / WatchOS5.2 My Question or IssueI recently restored a backup from iCloud on a brand new iPhone I’ve got. Spotify remained there as part of the restore and iWatch got res...

  • Casual Listener
  •   Plan Premium Country Spain Device iPhone 6S + iWatch Series 2 Operating System iOS12.2 / WatchOS5.2   My Question or Issue I recently restored a backup from iCloud on a brand n...
  • Gonzo345
  • Casual Listener
  • 909 Views
  • 1 replies
  • 0 likes
  • 909 Views
  • 1 replies
  • 0 likes

Iphone not synchronising with Mac (desktop)

Plan: PremiumCountry: UK Device: iPhone XR Hi, I seem to be experiencing a problem when I add songs to playlists on iPhone. When I open Spotify on my Mac, the songs I have saved on my iPhone do not syncronise to my desktop. I've reinstalled spotify o...

  • Casual Listener
  • Plan: Premium Country: UK   Device: iPhone XR   Hi,   I seem to be experiencing a problem when I add songs to playlists on iPhone.   When I open Spotify on my Mac, the so...
  • Loxer
  • Community Legend
  • 459 Views
  • 2 replies
  • 0 likes
  • 459 Views
  • 2 replies
  • 0 likes

Spotify won’t share to instagram

PlanPremiumCountryUSDeviceiPhone 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I try to share music to my insta story it just loads my news feed? I’m on latest update on both apps and have uninstalled, lo...

  • Newbie
  • Plan Premium Country US Device iPhone 8 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Everytime I try to share music to my insta story it ju...
  • Loxer
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Getting All Artists to Display in Artists Section

premiumiphone XMy Question or Issue All artists used to display in the artists section of Spotify - how I often used to listen to songs - and now only 10 or 20 artists show and Spotify prompts me to add an artist already in my library. It happened ab...

  • Music Fan
  •     premium iphone X My Question or Issue   All artists used to display in the artists section of Spotify - how I often used to listen to songs - and now only 10 or 20 artists sh...
  • zabritt
  • Music Fan
  • 733 Views
  • 2 replies
  • 1 likes
  • 733 Views
  • 2 replies
  • 1 likes

Editing Playlist

PlanFreeCountryUKDeviceiPadOperating System(iOS 10, Android O My Question or IssueSpotify will not let my edit my playlists anymore. I used to be able to re-order the songs in my playlist, but after the update the edit feature is gone. I have tried s...

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  • Newbie
  • Plan Free Country UK Device iPad Operating System (iOS 10, Android O   My Question or Issue Spotify will not let my edit my playlists anymore. I used to be able to re-order the so...
  • Loxer
  • Community Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Volume Issues Mid-Song

PlanPremiumCountryScotlandDeviceiPhone XOperating SystemiOS 12.2 My Question or IssueWhen listening to certain songs, some vocals sound distant. They are very quiet and sometimes they have a slight echo, depending on the song. (An example of this is ...

  • Visitor
  •   Plan Premium Country Scotland Device iPhone X Operating System iOS 12.2   My Question or Issue When listening to certain songs, some vocals sound distant. They are very quiet a...
  • user-removed
  • Not applicable
  • 460 Views
  • 4 replies
  • 0 likes
  • 460 Views
  • 4 replies
  • 0 likes