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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36450 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101731 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1267 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298559 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125577 Views

19 replies

38 likes

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Apple stereo homepod set out of sync

I'm using Spotify with a stereo Apple Homepod set, that is supported from ios 11.4. The two speakers recognize each other, and after configuring the stereo mode in the home app, they act like a couple of stereo speakers. Very often, the two speakers,...

Regular

  I'm using Spotify with a stereo Apple Homepod set, that is supported from ios 11.4.   The two speakers recognize each other, and after configuring the stereo mode in the home app, they...

RioChico

Visitor

8988 Views

23 replies

4 likes

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  • 23 replies
  • 4 likes

Random songs playing

So for the past few days my Spotify has been randomly playing songs that I never picked nor have ever heard of while I’m listening to my playlists. An example is Felino Sunset by John Hatwick. Today It happens every single song I try to play in the m...

Visitor

So for the past few days my Spotify has been randomly playing songs that I never picked nor have ever heard of while I’m listening to my playlists.  An example is Felino Sunset by John Hatwick. ...

Billy-J

Spotify Star

1132 Views

3 replies

0 likes

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iOS 13 beta cellular issue

Hello. I have an iPhone XSMax running iOS 13 Beta 3. While traveling overseas last week I shut off spotify for cellular data, and now I cannot turn it back on. I turn it on, go into the spotify app and it still says "offline". When I return to cellul...

Casual Listener

Hello.  I have an iPhone XSMax running iOS 13 Beta 3.  While traveling overseas last week I shut off spotify for cellular data, and now I cannot turn it back on.  I turn it on, go into...

Billy-J

Spotify Star

919 Views

3 replies

0 likes

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Recently Played Offline not available / Sort option for albums

Hi, please bring back this 2 features, that were present in the "old" UI:* Add an option to sort option "recently played" for albums. Not only for playlists.* Make the "home screen" with the "recently played" information offline available. (I use the...

Regular

Hi,   please bring back this 2 features, that were present in the "old" UI: * Add an option to sort option "recently played" for albums. Not only for playlists. * Make the "home screen" with...

Billy-J

Spotify Star

1336 Views

3 replies

2 likes

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  • 2 likes

Google cast devices do not appear until the app is closed and reopened

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.3.1 My Question or IssueWhen music is not playing through spotify and my iPhone has been screen-off/sleeping, I open spotify, find music I want to listen to, then attempt to cas...

Visitor

Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.3.1   My Question or Issue When music is not playing through spotify and my iPhone has been screen-off/s...

482 Views

0 replies

0 likes

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Solved!! I can no longer edit my playlists

So a while ago my premium ended and I wanted to go organise my playlist but I couldn’t, the edit button wasn’t there. So I double checked, updated it and it still wasn’t there. I even deleted it and redownloaded it and it still wasn’t fixed. I’m on i...

Casual Listener

So a while ago my premium ended and I wanted to go organise my playlist but I couldn’t, the edit button wasn’t there. So I double checked, updated it and it still wasn’t there. I even deleted it and ...

Queencat16

Casual Listener

3903 Views

2 replies

0 likes

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Chromecast: App is connected but does not play music

PlanPremium CountryGermany DeviceiPhone SEOperating SystemiOS 12.3.1 My Question or IssueHey spotify. I use my Chromecast to stream to my TV and although the app is connected and showing the right song, no audio is coming out. I can see the timer mov...

Newbie

Plan Premium   Country Germany   Device iPhone SE Operating System iOS 12.3.1   My Question or Issue Hey spotify. I use my Chromecast to stream to my TV and although the ap...

450 Views

0 replies

0 likes

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hi why they skip the album and play other song not in album or playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DanifC

Composer

695 Views

1 replies

0 likes

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Play queue not clearing when changing playlists

Over the last couple of days I've noticed an issue in the ios app, whereby pressing shuffle play on a playlist I have downloaded does not clear out the play queue, and so after playing one song from the selected playlist it then reverts back to the p...

Casual Listener

Over the last couple of days I've noticed an issue in the ios app, whereby pressing shuffle play on a playlist I have downloaded does not clear out the play queue, and so after playing one song from ...

RemcovNoppen

Visitor

735 Views

1 replies

0 likes

iOS
Play queue
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Superuser Contribution Podcast - episode disappears immediately from Unplayed Playlist

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 10 My Question or IssueWhen I play a podcast episode from the 'Unplayed' playlist, it starts playing and immediatley disappears. If I pause and want to go back to the episode, I have to search f...

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System iOS 10   My Question or Issue When I play a podcast episode from the 'Unplayed' playlist, it starts playing and immediatley d...

Raffvarel

Casual Listener

1405 Views

2 replies

11 likes

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  • 11 likes

Cannot Log out or into Iphone App

DeviceiPhone X My Question or IssueI had spotify free on my phone. Decided to upgrade to premium. Went to website, got an account, added premium. I go to the app on the Iphone and the logout button does nothing. I uninstalled the app and tried, at le...

Casual Listener

Device iPhone X     My Question or Issue I had spotify free on my phone. Decided to upgrade to premium. Went to website, got an account, added premium. I go to the app on the Iphone an...

NSE

Newbie

11392 Views

4 replies

0 likes

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How do i reverse my starred playlist order. It starts with the oldest added.

PlanFree/PremiumCountryDanmarkDevice(iPhone seOperating System(iOS My Question or Issuehow do i reverse my starred playliste om my phone. This funktion is avaible on pc.

Visitor

Plan Free/Premium Country Danmark Device (iPhone se Operating System (iOS    My Question or Issue how do i reverse my starred playliste om my phone. This funktion is avaible on pc...

DanifC

Composer

567 Views

1 replies

0 likes

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Solved!! Playlist mixed

PlanPremiumCountryUSADeviceiPhone 8 PlusOperating SystemiOS 12.3 My Question or IssueWhen I am listenning to a Playlist the next button, plays a song from another playlist and the previous button plays a song from the current playlist.

Casual Listener

Plan Premium Country USA Device iPhone 8 Plus Operating System iOS 12.3   My Question or Issue When I am listenning to a Playlist the next button, plays a song from another playlist an...

DanifC

Composer

4390 Views

3 replies

0 likes

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Where did scrolling go on ios?

I've recently updated spotify to the latest version and it no longer has the alphabetical scroll (a,b,c...z) on the right to "fast scroll". I follow a lot of artists so this is a HUGE inconvenience to get to artists lower in the alphabet. Please fix!...

Casual Listener

I've recently updated spotify to the latest version and it no longer has the alphabetical scroll (a,b,c...z) on the right to "fast scroll".  I follow a lot of artists so this is a HUGE inconven...

Jsmecker

Casual Listener

703 Views

2 replies

2 likes

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Delete playlist message says i have 50 songs in my playlist when i have more than that.

Hi, i am having a problem whereby when i delete a playlist on my iphone spotify app it prompts me saying "Do you want to delete this playlist containing 50 songs?". I find this weird as my playlist has like 100 songs in it and it is the same for ever...

Visitor

Hi, i am having a problem whereby when i delete a playlist on my iphone spotify app it prompts me saying "Do you want to delete this playlist containing 50 songs?". I find this weird as my playl...

765 Views

0 replies

0 likes

Delete Playlist
Playlist issues
Songs not playing
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Solved!!Superuser Contribution Delete all songs

How do you delete all songs om spotify iPhone in one time ?

Casual Listener

How do you delete all songs om spotify iPhone in one time ?

Guido

Spotify Legend

273752 Views

14 replies

4 likes

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  • 14 replies
  • 4 likes

How do I save music from the radio without it creating a new "Liked from Radio" playlist?

Sometimes music plays from the radio, and I simply want to save it to my Library, now known as "Liked Songs"; however, it always creates a new playlist called "Liked from the Radio". Why does this happen? I just want the song in my Library. Has anyon...

Regular

Sometimes music plays from the radio, and I simply want to save it to my Library, now known as "Liked Songs"; however, it always creates a new playlist called "Liked from the Radio". Why does this ha...

chrismurray

Composer

1167 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

'Play on Spotify' Link not showing after sharing to Instagram story

PlanPremiumCountryAustraliaDeviceiPhone 6sOperating SystemiOS 12.3.1 My Question or IssueWhen I share music from Spotify to Instagram, the "play on spotify" link is no longer appearing in the top left hand corner. Only the album artwork is posted wit...

Visitor

Plan Premium Country Australia Device iPhone 6s Operating System iOS 12.3.1   My Question or Issue When I share music from Spotify to Instagram, the "play on spotify" link is no longer...

chrismurray

Composer

973 Views

1 replies

0 likes

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Solved!!Superuser Contribution Why does Spotify App take up so much space on iPhone?

I tried to download the new iOS 8 only to find out my iPhone doesn't have enough capacity to download it. I checked my usage settings and it turns out the Spotify App is taking up 4.7 GB of space on my iPhone (exactly the amount of free space I need ...

Casual Listener

I tried to download the new iOS 8 only to find out my iPhone doesn't have enough capacity to download it.  I checked my usage settings and it turns out the Spotify App is taking up 4.7 GB of spa...

Guido

Spotify Legend

388282 Views

38 replies

3 likes

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  • 38 replies
  • 3 likes

Offline Modus not working right :(

Hello, my Offline Modus is not working correct, i downloded only Playlists on my iPhone, every Song is green, but i can only hear individual songs although I have downed all the songsI dont understand it anymore, pls help me. It makes no Sense I down...

Visitor

Hello,   my Offline Modus is not working correct, i downloded only Playlists on my iPhone, every Song is green,  but i can only hear individual songs although I have downed all the s...

Billy-J

Spotify Star

1025 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes