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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29798 Views

40 replies

9 likes

  • 29798 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94391 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

968 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293558 Views

60 replies

15 likes

  • 293558 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123609 Views

19 replies

38 likes

  • 123609 Views
  • 19 replies
  • 38 likes

Random songs in playlist with Spotify Premium

I have Spotify Premium and auto play is turned off. Somehow random songs keep being played when I just want to listen to my playlist. This is a problem because my children have selected specific songs they want to hear on the playlist. Suddenly it st...

Casual Listener

I have Spotify Premium and auto play is turned off. Somehow random songs keep being played when I just want to listen to my playlist. This is a problem because my children have selected specific song...

Arieff

Casual Listener

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Solved!! Spotify keeps pausing

PlanPremiumCountryUkDeviceIphone 7Operating Systemios 12.3.1 My Question or Issuespotify keeps pausing every couple of seconds, resarting my device does not solve the issue, neither does logging out of back in again. The issue is present when using B...

Newbie

Plan Premium Country Uk Device Iphone 7 Operating System ios 12.3.1   My Question or Issue spotify keeps pausing every couple of seconds, resarting my device does not solve the issue, ...

Loxer

Community Legend

1191 Views

1 replies

0 likes

  • 1191 Views
  • 1 replies
  • 0 likes

Fix broken iPad 'Now Playing' UI

It has been *months* now that the iPad Now Playing screen has been broken. Closing the app by swiping up from the app switcher screen causes this to happen. Turning the iPad off and back on causes it too. The only fix is to delete the app and reinsta...

Casual Listener

It has been *months* now that the iPad Now Playing screen has been broken. Closing the app by swiping up from the app switcher screen causes this to happen. Turning the iPad off and back on causes it...

Loxer

Community Legend

981 Views

1 replies

0 likes

iOS
Music
  • 981 Views
  • 1 replies
  • 0 likes

Search a song and then return to playlist shuffle

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS My Question or IssueWhen I am listening to a playlist on shuffle and search for a particular song to play, after that song finishes Spotify continues to shuffle other songs from the search results...

Newbie

Plan Premium Country UK Device iPhone X Operating System iOS   My Question or Issue When I am listening to a playlist on shuffle and search for a particular song to play, after that so...

DanifC

Composer

1017 Views

1 replies

0 likes

  • 1017 Views
  • 1 replies
  • 0 likes

Solved!! Tempo Fluctuates Whilst Driving

Hi, I recently switched from a iPhone 6s to a iPhone 8.CountryU.K. Deviceiphone 8Operating System(iOS 12.3.1 My Question or Issue I recently switched from a iPhone 6s to iPhone 8 and pretty much straight away I have had issues with the Tempo on my mu...

Casual Listener

Hi, I recently switched from a iPhone 6s to a iPhone 8. Country U.K.   Device iphone 8 Operating System (iOS 12.3.1   My Question or Issue I recently switched from a iPhone 6s to i...

Amar8

Casual Listener

721 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Trying to download Podcasts.

PlanPremiumCountryUKDeviceiPhone 6Operating SystemiOS 12.3.1 My Question or IssueTrying to download a podcast. Some episodes simply will not download, whilst other do. For the ones that don't, you just continually see the green circle going around th...

Newbie

Plan Premium Country UK Device iPhone 6 Operating System iOS 12.3.1   My Question or Issue Trying to download a pod cast.  Some episodes simply will not download, whilst other do...

OneByBoo

Roadie

1169 Views

1 replies

0 likes

  • 1169 Views
  • 1 replies
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Solution for why I couldn't connect to my device using Sonos Connect from PC

I noticed the uber thread on this was locked so I couldn't post how I solved this. I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and th...

Casual Listener

I noticed the uber thread on this was locked so I couldn't post how I solved this.   I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) t...

416 Views

0 replies

0 likes

  • 416 Views
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All artists don’t show up in new version

PlanPremiumCountryCanada DeviceiPhone X Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueon the old version I would select “artists” and all my artists would be in alphabetical order. Now only about 10 show up. Also I used ...

Newbie

  Plan Premium Country Canada    Device iPhone X  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue on the old version I would ...

DanifC

Composer

475 Views

1 replies

1 likes

  • 475 Views
  • 1 replies
  • 1 likes

What has happened to spotify? Recently i can only play one track from any of my playlists...

Whichever of my play lists i go to, whether i use shuffle or just click on the first track...spotify plays one track from that playlist then takes me off to some other unknown playlist (looks like the same one each time).. Now i cant play any of my p...

Newbie

Whichever of my play lists i go to, whether i use shuffle or just click on the first track...spotify plays one track from that playlist then takes me off to some other unknown playlist (looks like th...

Billy-J

Spotify Star

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
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Solved!! Premium Question

Hi. I’m new and have a couple questions hopefully someone can answer for me. It would be greatly appreciated. I have an IPhone and want to subscribe to Spotify premium soon. Question 1) Would I be able to access and log into MY premium paid subscript...

Casual Listener

Hi. I’m new and have a couple questions hopefully someone can answer for me. It would be greatly appreciated. I have an IPhone and want to subscribe to Spotify premium soon. Question 1) Would I be ab...

DanifC

Composer

935 Views

3 replies

0 likes

  • 935 Views
  • 3 replies
  • 0 likes

How do you reorganize playlists to a custom order on mobile now?

I have Spotify Premium on iOS, and the new update seems to not allow you to reorganize your playlist to custom order...

Regular

I have Spotify Premium on iOS, and the new update seems to not allow you to reorganize your playlist to custom order...

DanifC

Composer

2941 Views

3 replies

0 likes

Playlist Organization
UIX
  • 2941 Views
  • 3 replies
  • 0 likes

Songs display are not overly on CarPlay

Hi, I have moved from android to iOS this week and I am missing the overlay preview of Spotify on other CarPlay apps. Is it a configuration or feature request?Thanks

Newbie

Hi,  I have moved from android to iOS this week and I am missing the overlay preview of Spotify on other CarPlay apps.  Is it a configuration or feature request? Thanks

524 Views

0 replies

0 likes

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Albums missing

Hi !I use Spotify Premium on both my Mac and iPhone, and I've been having the same issue on both : when I go into "Albums", where all of my albums would usually be displayed, now there are only the albums where I downloaded all of the tracks. For an ...

Newbie

Hi ! I use Spotify Premium on both my Mac and iPhone, and I've been having the same issue on both : when I go into "Albums", where all of my albums would usually be displayed, now there are only the...

t-notifications

Casual Listener

1716 Views

2 replies

1 likes

  • 1716 Views
  • 2 replies
  • 1 likes

Liked Songs Jumbled in Apple CarPlay

In Apple CarPlay, it displays the track number in the playlist. Since the newest Spotify update, track numbers are all incorrect. It could be something I just liked, but it will show up as “1344/2534,” for example. In addition, when I try to play a t...

Regular

In Apple CarPlay, it displays the track number in the playlist. Since the newest Spotify update, track numbers are all incorrect. It could be something I just liked, but it will show up as “1344/2534...

kraamerxmich

Regular

3599 Views

9 replies

11 likes

apple
Carplay
likes songs
  • 3599 Views
  • 9 replies
  • 11 likes

Solved!! Premium button not showing

I’ve purchased a premium subscription however the premium button doesn’t show in the menu (see attached) I’ve removed it from Facebook, I’ve deleted the app, restarted the phone, soft reset the phone, reinstalled the app, signed in and premium button...

Casual Listener

I’ve purchased a premium subscription however the premium button doesn’t show in the menu (see attached)   I’ve removed it from Facebook, I’ve deleted the app, restarted the phone, soft reset ...

OneByBoo

Roadie

3587 Views

5 replies

0 likes

  • 3587 Views
  • 5 replies
  • 0 likes

Can't individually save songs in saved albums anymore?

Why did they remove this feature?Now if I have an album I love but a song in the album i hate/don't want to listen to, spotify goes "LOL LISTEN TO IT, **bleep**" Or if I want to browse my music without reading through a giant /list/ of all my songs, ...

Regular

Why did they remove this feature? Now if I have an album I love but a song in the album i hate/don't want to listen to, spotify goes "LOL LISTEN TO IT, **bleep**"   Or if I want to browse my ...

Maxwell_Edison

Regular

1385 Views

6 replies

4 likes

  • 1385 Views
  • 6 replies
  • 4 likes

The new App layout on IOS devices

Does anyone not like the new layout for the app on the iPhone?! I absolutely hate it. I am going to be honest sometimes I need to change a song really quick when doing other things and I really liked Spotify because it was way simpler than Apple Musi...

Newbie

Does anyone not like the new layout for the app on the iPhone?!  I absolutely hate it.  I am going to be honest sometimes I need to change a song really quick when doing other things and ...

Billy-J

Spotify Star

1605 Views

1 replies

0 likes

ios app
  • 1605 Views
  • 1 replies
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Music plays when app is not open

Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the app session, Spotify starts playing random music on ...

Newbie

Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the a...

647 Views

0 replies

0 likes

  • 647 Views
  • 0 replies
  • 0 likes

Liked songs play list filter bug

PlanPremium (not for long)CountryUkDeviceiPhone xOperating SystemiOS 12 My Question or Issue So, if you click on the liked songs playlist and filter it (let's say there are 3 songs it's filtered too) it will play these songs and then switch to radio....

Newbie

Plan Premium (not for long) Country Uk Device iPhone x Operating System iOS 12   My Question or Issue   So, if you click on the liked songs playlist and filter it (let's say ther...

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
  • 0 likes

Unable to install Spotify from App Store (install button is grey)

PlanPremium (Family)Country Belgium DeviceIphone SEOperating Systemios 12.3.1 My Question or IssueMy son has never been able to install spotify on his older iphone or on his new.When I first made his account on itunes I mistiped the birthdate, but ha...

Newbie

Plan Premium (Family) Country Belgium   Device Iphone SE Operating System ios 12.3.1   My Question or Issue My son has never been able to install spotify on his older iphone or on...

Billy-J

Spotify Star

1815 Views

1 replies

0 likes

  • 1815 Views
  • 1 replies
  • 0 likes