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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36694 Views

40 replies

10 likes

  • 36694 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102001 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1279 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298781 Views

61 replies

16 likes

  • 298781 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125637 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Homepage is messed up!!!

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeU.S.A Device(iPhone 7)Operating System(iOS 7) My Question or IssueMy homepage will not let me scroll down and all I have is ...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free U.S.A   Device (iPhone 7) Operating System (iOS 7) &nbs...

Billy-J

Spotify Star

773 Views

1 replies

0 likes

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HELP! Offline on iphone / desktop

Hi thereIve just subscribed to premium to access the offline feature, it is taking forever to download on my iphone. Is the download going to my device? Note i have 300GB+ free space, approx 2200 songs in the playlist i want to download.When i log in...

Visitor

Hi there Ive just subscribed to premium to access the offline feature, it is taking forever to download on my iphone. Is the download going to my device? Note i have 300GB+ free space, app...

Billy-J

Spotify Star

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Podcast episodes erroring at 54 minutes and won’t continue.

PlanPremiumCountryUsaDevice(iPhone 8 PlusOperating System(iOS, one update behind current My Question or IssuePodcast episodes seem corrupt or stop playing and reset to starting position after 54 minutes. Only on mobile version. Any episode. This happ...

Casual Listener

Plan Premium Country Usa Device (iPhone 8 Plus Operating System (iOS, one update behind current    My Question or Issue Podcast episodes seem corrupt or stop playing and reset to ...

735 Views

0 replies

0 likes

podcast
  • 735 Views
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Recently played

Premium / Denmark / iPhone How do you clear out the "Recently played" section? Since you have updated the app, I can't seem to figure it out myself.

Visitor

Premium / Denmark / iPhone    How do you clear out the "Recently played" section? Since you have updated the app, I can't seem to figure it out myself.

DanifC

Composer

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Remove "Liked Songs" and "Create playlist"

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12 My Question or IssueHello Guys.Since one of the youngest Updates the UI has changed how most of us know.I dont really like the Library Tab. I have created many Playlists for me and use mos...

Regular

Plan Premium Country Germany Device iPhone 8 Operating System iOS 12   My Question or Issue Hello Guys. Since one of the youngest Updates the UI has changed how most of us know. I do...

DanifC

Composer

1660 Views

1 replies

0 likes

  • 1660 Views
  • 1 replies
  • 0 likes

spotify interrupting videos on other apps

Plan: PremiumCountry: AustraliaDeviceiPhone 8+Operating System: iOS 12.3.2 My Question or Issuerecently i have been having an issue with my spotify app, I’ll pause my music in order to, let’s say, watch a video on another app however the video will c...

Newbie

Plan: Premium Country: Australia Device iPhone 8+ Operating System: iOS 12.3.2   My Question or Issue recently i have been having an issue with my spotify app, I’ll pause my music in...

951 Views

0 replies

2 likes

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Superuser Contribution Why does my music stop playing?

Any time I'll be playing msuic on my iphone on spotify, either just through my phone or connected to a bluetooth speaker, anytime I get a snapchat notification, or open snapchat, my music will pause, even when my phone is locked. It has become extrem...

Newbie

Any time I'll be playing msuic on my iphone on spotify, either just through my phone or connected to a bluetooth speaker, anytime I get a snapchat notification, or open snapchat, my music will pause,...

Daisy

Spotify Legend

159504 Views

12 replies

17 likes

  • 159504 Views
  • 12 replies
  • 17 likes

“Other apps” in storage. Can I delete?

PlanPremiumCountryAustraliaDeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Premium Country Australia Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

2035 Views

1 replies

0 likes

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  • 1 replies
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Solved!! ID4 BMW and Spotify app

PlanFree/PremiumCountryPortugal Device(iPhone 6s)Operating System(iOS 12) My Question or IssueHello, Is it possible to have the BMW Spotify app at ConnectedDrive? I can only control Spotify through iPhone and not through iDrive. I Have an ID4 and iPh...

Casual Listener

Plan Free/Premium Country Portugal   Device (iPhone 6s) Operating System (iOS 12)   My Question or Issue Hello, Is it possible to have the BMW Spotify app at ConnectedDrive? I ca...

Tonyh247

Casual Listener

5859 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution CarPlay Issue

PlanPremiumCountryUSADeviceiphone XSOperating System(iOS 12.2 My Question or IssueHi, I just recently started having an issue in my Durango with uConnect CarPlay where Spotify randomly stops playing. The song status bar shows it still playing but the...

Casual Listener

  Plan Premium Country USA Device iphone XS Operating System (iOS 12.2   My Question or Issue Hi, I just recently started having an issue in my Durango with uConnect CarPlay wher...

alonchis

Regular

1659 Views

3 replies

3 likes

  • 1659 Views
  • 3 replies
  • 3 likes

Nissan iPhone playback repeats playback (non-carPlay)

PlanFree/PremiumCountryUSDevice(iPhone X, Nissan sentra 2017)Operating System(iOS 13.0) My Question or IssueDoes anyone have issues with playback on the regular usb interface from nissan? I start playback on whatever was playing, but when i exit and ...

Regular

Plan Free/Premium Country US Device (iPhone X, Nissan sentra 2017) Operating System (iOS 13.0)   My Question or Issue Does anyone have issues with playback on the regular usb interface...

773 Views

0 replies

1 likes

iOS
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  • 1 likes

Volume increments are too high

PlanPremiumCountryNorway DeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueHi! I bought a Samsung sound bar a couple of months ago and was forced to switch to Apple Music because Spotify Connect almost killed my sound system and my hearin...

Visitor

Plan Premium Country Norway    Device iPhone XR Operating System iOS 12.3.1   My Question or Issue Hi! I bought a Samsung sound bar a couple of months ago and was forced to ...

846 Views

0 replies

3 likes

  • 846 Views
  • 0 replies
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using spotify in a mini cooper

PlanPremiumCountryU.KDevicei phone XR Operating Systemdont know, but its the latest ios software apple have out to date. My Question or Issueim having issues using spotify in my mini cooper 2016. it was working fine but over the last few months its b...

Casual Listener

Plan Premium Country U.K Device i phone XR  Operating System dont know, but its the latest ios software apple have out to date.   My Question or Issue im having issues using spoti...

lee020891

Casual Listener

4849 Views

2 replies

0 likes

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  • 2 replies
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Did the new app at least fix the gap between local files?

Hello. I’m not subscribed to Premium so I can’t test it myself. Support told me that yes, there’s no gap between synced local files. Last time I was subscribed there was a slight gap (like 0,25-0,5 sec). Can anybody confirm if there is a gap or not? ...

Composer

Hello.   I’m not subscribed to Premium so I can’t test it myself. Support told me that yes, there’s no gap between synced local files. Last time I was subscribed there was a slight gap (like 0...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
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My Stations are missing

I am using Spotify on my iPhone. I installed an update and now My Stations is missing. It's not even an option.I see others have had this issue but I don't see the solution.PlanPremiumCountryUS DeviceiPhone 5,6 & 7Operating System(iOS 10, Android Ore...

Newbie

I am using Spotify on my iPhone. I installed an update and now My Stations is missing. It's not even an option. I see others have had this issue but I don't see the solution. Plan Premium Country...

DanifC

Composer

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Play specific songs and return to playlist

PlanPremiumCountryMexico DeviceiPhone 8Operating SystemiOS 12 My Question or IssueBefore, when I used to search for songs inside my liked songs, it played the song and continued playing the next song in my liked songs. Now, when I look for an artist ...

Newbie

  Plan Premium Country Mexico  Device iPhone 8 Operating System iOS 12   My Question or Issue Before, when I used to search for songs inside my liked songs, it played the so...

DanifC

Composer

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

Spotify keeps playing “Suggested Track”

I keep putting together playlists of songs I want to listen to and I get two songs in when it plays a “suggested track”. I have already tried turning off auto play and deleting the songs added by Spotify but nothing works. I am extremely tired of Spo...

Visitor

I keep putting together playlists of songs I want to listen to and I get two songs in when it plays a “suggested track”. I have already tried turning off auto play and deleting the songs added by Spo...

784 Views

0 replies

0 likes

  • 784 Views
  • 0 replies
  • 0 likes

Random songs in playlist with Spotify Premium

I have Spotify Premium and auto play is turned off. Somehow random songs keep being played when I just want to listen to my playlist. This is a problem because my children have selected specific songs they want to hear on the playlist. Suddenly it st...

Casual Listener

I have Spotify Premium and auto play is turned off. Somehow random songs keep being played when I just want to listen to my playlist. This is a problem because my children have selected specific song...

Arieff

Casual Listener

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

Solved!! Spotify keeps pausing

PlanPremiumCountryUkDeviceIphone 7Operating Systemios 12.3.1 My Question or Issuespotify keeps pausing every couple of seconds, resarting my device does not solve the issue, neither does logging out of back in again. The issue is present when using B...

Newbie

Plan Premium Country Uk Device Iphone 7 Operating System ios 12.3.1   My Question or Issue spotify keeps pausing every couple of seconds, resarting my device does not solve the issue, ...

Loxer

Community Legend

1203 Views

1 replies

0 likes

  • 1203 Views
  • 1 replies
  • 0 likes

Fix broken iPad 'Now Playing' UI

It has been *months* now that the iPad Now Playing screen has been broken. Closing the app by swiping up from the app switcher screen causes this to happen. Turning the iPad off and back on causes it too. The only fix is to delete the app and reinsta...

Casual Listener

It has been *months* now that the iPad Now Playing screen has been broken. Closing the app by swiping up from the app switcher screen causes this to happen. Turning the iPad off and back on causes it...

Loxer

Community Legend

992 Views

1 replies

0 likes

iOS
Music
  • 992 Views
  • 1 replies
  • 0 likes