Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236797 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118155 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446657 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305273 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume. As a result I will frequently have the ringer ring...
Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume....
1121 Views
0 replies
2 likes
PlanPremiumCountryNetherlandsDeviceIphone 5Operating SystemiOS 10.3.3My Question or IssueSince the last app update (8.5.14) I cannot open the app. Everytime i try to open Spotify it closes. I tried to delete the app and download it again and I still ...
Plan Premium Country Netherlands Device Iphone 5 Operating System iOS 10.3.3 My Question or Issue Since the last app update (8.5.14) I cannot open the app. Everytime i try to open Sp...
504 Views
0 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 6s)Operating System(iOS - most up to date) My Question or Issue: when i select the download button on any podcast I just get a spinning circle and it down at download. I have download over cellular, I have reinstalle...
Plan Premium Country UK Device (iPhone 6s) Operating System (iOS - most up to date) My Question or Issue: when i select the download button on any podcast I just get ...
717 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try and listen to my music a song keeps automatically playing over my song, I thought ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
594 Views
0 replies
1 likes
PlanFree/Premium DeviceIphone xs maxOperating System(iOS 12.1.4) My Question or IssueI have always downloaded my music on spotify with very high quality now that i have way too many songs and need to downgrade but when i change my download quality in...
Plan Free/Premium Device Iphone xs max Operating System (iOS 12.1.4) My Question or Issue I have always downloaded my music on spotify with very high quality now that i h...
Community Legend
1423 Views
3 replies
0 likes
PlanPremiumCountryChileDeviceIphone 6sOperating System 12.3.1 My Question or Issuei have downloaded a list ofplaylist, but, when I don’t have WiFi (not 4G) I cant listen to it, i listen to about 10 seconds and nothing else, please help
Plan Premium Country Chile Device Iphone 6s Operating System 12.3.1 My Question or Issue i have downloaded a list of playlist, but, when I don’t have WiFi (not 4G) I can...
Composer
1142 Views
1 replies
0 likes
PremiumCountry Device(iPhone X)Operating System(iOS 12.3.1) The design of the play queue is brain dead. You add a 1,000 song playlist to the play queue, and then, when you want to play another playlist or album, there's no way to remove that playlist...
Premium Country Device (iPhone X) Operating System (iOS 12.3.1) The design of the play queue is brain dead. You add a 1,000 song playlist to the play queue, ...
Composer
1142 Views
1 replies
3 likes
PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueWhen using Facebook or Instagram when Spotify is paused in the background, it will always stop the video from playing. Spotify is paused, but it will always show that ...
Plan Premium Country USA Device iPhone XS Max Operating System iOS 12 My Question or Issue When using Facebook or Instagram when Spotify is paused in the background, it will always s...
641 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
753 Views
1 replies
0 likes
Has Just start to happend. Cromecast works with other units. Spoiler (Highlight to read)Spoiler (Highlight to read) Spotify works on other iOS(12.3.1 mod A1599) devices but not the old one(iOS 10.3.3 mod A1458). Have tried restart chromecast, Spotify...
Has Just start to happend. Cromecast works with other units. Spotify works on other iOS(12.3.1 mod A1599) devices but not the old one(iOS 10.3.3 mod A1458). Have tried...
621 Views
0 replies
0 likes
I would like to know why I can’t play my list of songs on my IPhone as they will only play for 30 seconds, but on my iPad the same list of songs will play the entire songs in full. I’m a bit confused as to why this is happening, could someone give me...
I would like to know why I can’t play my list of songs on my IPhone as they will only play for 30 seconds, but on my iPad the same list of songs will play the entire songs in full. I’m a bit confused...
Spotify Star
756 Views
1 replies
0 likes
Search on both desktop and iOS no longer allows you to search your own playlists by name. Previously if you used the search feature to find one of your own playlists, they would show as the first result after clicking the Playlists category. Now, my ...
Search on both desktop and iOS no longer allows you to search your own playlists by name. Previously if you used the search feature to find one of your own playlists, they would show as the first res...
Spotify Legend
1771 Views
2 replies
2 likes
PlanPremiumCountryUK DeviceiPhone XROperating SystemIOS 12.3.1 Spotify version - 8.5.14 when searching for an album or playlist, I used to be able to click follow - now when clicking, it clicks then shows the tick, then straight away ‘unfollows’!! Al...
Plan Premium Country UK Device iPhone XR Operating System IOS 12.3.1 Spotify version - 8.5.14 when searching for an album or playlist, I used to be able to click foll...
Spotify Star
653 Views
1 replies
0 likes
Plan: PremiumCountry: Uk Device: iPhone 8Operating System: iOS 12.3My Question or Issue:on the latest app version under ‘your library’ there is no longer a ‘songs’ menu so how do I randomly play/shuffle all my songs? I can only do this from one playl...
Plan: Premium Country: Uk Device: iPhone 8 Operating System: iOS 12.3 My Question or Issue: on the latest app version under ‘your library’ there is no longer a ‘songs’ menu ...
Spotify Star
1351 Views
3 replies
0 likes
Sorted out now - couldn't find a delete option.
Sorted out now - couldn't find a delete option.
Spotify Star
612 Views
1 replies
0 likes
PlanPremiumCountrySwedenDevice(iPhone 7, Windows, Mac)Operating System(iOS 10, Windows 7) My Question or IssueI've tried resetting caches, deleting and reinstalling applications, but the song skipping doesn't end. Some days it isn't there other days ...
Plan Premium Country Sweden Device (iPhone 7, Windows, Mac) Operating System (iOS 10, Windows 7) My Question or Issue I've tried resetting caches, deleting and reinstalling applicati...
686 Views
0 replies
0 likes
For a few weeks now, on Spotify for iOS, my library's album view doesn't filter out unsaved songs from an album. This makes me have to scroll through a ton of songs I don't want from an album. It will also play the full album, not just the songs from...
For a few weeks now, on Spotify for iOS, my library's album view doesn't filter out unsaved songs from an album. This makes me have to scroll through a ton of songs I don't want from an album.&...
Music Fan
2001 Views
4 replies
9 likes
PlanFree/PremiumCountryUSADevice(iPhone Operating System(iOS 10) My Question or IssueSo recently i noticed that a certain song i used to have on my playlist deleted itself and i can’t find it even when i search for it. and again last night my friend ...
Plan Free/Premium Country USA Device (iPhone 😎 Operating System (iOS 10) My Question or Issue So recently i noticed that a certain song i used to have on my playlist deleted...
658 Views
0 replies
0 likes
PlanPremiumCountryUS DeviceiPhone 8Operating SystemiOS 12 My Question or IssueI added local files to my desktop and then was able to listen to them through the app on my phone. They were in a playlist that I downloaded and all the songs had the green...
Plan Premium Country US Device iPhone 8 Operating System iOS 12 My Question or Issue I added local files to my desktop and then was able to listen to them through the app on ...
386 Views
0 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 7 My Question or IssueI’ve recently got a new phone and transferred everything to mynew iPhone 7, Well I tried to download Spotify but it wouldn’t work. I click the cloud and it loads, but doesn’t download. I’...
Plan Free Country United States Device iPhone 7 My Question or Issue I’ve recently got a new phone and transferred everything to my new iPhone 7, Well I tried to download Spotify but ...
Spotify Star
903 Views
1 replies
0 likes
