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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37137 Views
  • 15 replies
  • 36 likes
  • 37137 Views
  • 15 replies
  • 36 likes

[Podcast] Episodes not marked as finished and not played in order

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueHiyas, I am listening to podcasts on my phone, but even tho listening to an episode until the very end the episodes are not marked as finished.If I go back to the u...

  • Newbie
  • Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue Hiyas, I am listening to podcasts on my phone, but even tho listening to an episode unti...
  • 680 Views
  • 0 replies
  • 2 likes
  • bug
    Podcasts
  • 680 Views
  • 0 replies
  • 2 likes

Podcast Episodes Can’t be Replayed

Plan: PremiumUSAiPhone 7, Windows 10 I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I try to play the episode, it skips to the next one and shows the...

  • Newbie
  • Plan: Premium USA iPhone 7, Windows 10   I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I...
  • webm0nk3y
  • Newbie
  • 759 Views
  • 1 replies
  • 0 likes
  • Podcasts
    Unplayed
  • 759 Views
  • 1 replies
  • 0 likes

Play first song and switches to gospel music

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel. I have deleted the app and reinstalled, however, it does the same thing across...

  • Newbie
  • This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel.  I have deleted the ap...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

IOS music starts playing whenever I lock my phone

PlanPremiumCountryCanadaDeviceIphone xs maxOperating System(iOS 12) My Question or Issuemusic starts playing whenever I press the lock button to put my phone in my pocket. This is very annoying. It’s only when the lock screen widget is there. If I cl...

  • Casual Listener
  •   Plan Premium Country Canada Device Iphone xs max Operating System (iOS 12)   My Question or Issue music starts playing whenever I press the lock button to put my phone in my po...
  • Jitrixis
  • Newbie
  • 13887 Views
  • 12 replies
  • 21 likes
  • 13887 Views
  • 12 replies
  • 21 likes

My Album Doesn't Play on Spotify for iOS

Plan: Free/PremiumUS Device(iPhone 6 Plus)Operating System(iOS 10) So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it works fine on Spotify for iPad and Spotify for Mac. But when I go to play it back on...

  • Newbie
  • Plan: Free/Premium US   Device (iPhone 6 Plus) Operating System (iOS 10)   So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it wo...
  • MattSuda
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

My library new ui

PlanPremiumCountryitaly Device(iPhone X)Operating System(iOS 12) My Question or IssueHello everyone, my girlfriend , who’s part of my family plan, suddenly has changed ui of the library. I found it more comfortable and usefull, I would like to have t...

  • Casual Listener
  • Plan Premium Country italy   Device (iPhone X) Operating System (iOS 12)   My Question or Issue Hello everyone, my girlfriend , who’s part of my family plan, suddenly has changed...
  • MattSuda
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! How to add a canvas to a local file

PlanPremiumCountryU.S.A.Device(iPhone 7)Operating System(iOS 12.2) My Question or IssueI saw that Spotify has a new feature on some songs called a Canvas that lets songs have little animations on them instead of cover art. I was wondering: does anyon...

  • Music Fan
  • Plan Premium Country U.S.A. Device (iPhone 7) Operating System (iOS 12.2)   My Question or Issue I saw that Spotify has a new feature on some songs called a Canvas that lets songs have...
  • MattSuda
  • Spotify Star
  • 3171 Views
  • 1 replies
  • 0 likes
  • 3171 Views
  • 1 replies
  • 0 likes

Is there an option on iPhone to get non-personalized playlists?

PlanPremium CountryUS DeviceIphone7 plus My Question:Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m referring to the playlists that gives you morning vibes early in the day or the chill ones in t...

  • Casual Listener
  • Plan Premium   Country US   Device Iphone7 plus    My Question: Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m ref...
  • 251 Views
  • 0 replies
  • 1 likes
  • 251 Views
  • 0 replies
  • 1 likes

Saving one song saves the whole album

Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that song/songs. This makes is so much more difficult to ...

  • Newbie
  • Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that s...
  • jdlc
  • Newbie
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

local files sync up with IOS APP

hi, maybe some of you could help me because i can´t find in my iphone app the local files that i added in my laptop app, also i try to sync up my ios app whit my laptop app because maybe doing that i though it´s gonna work but it doesn´t

  • Casual Listener
  • hi, maybe some of you could help me because i can´t find in my iphone app the local files that i added in my laptop app, also i try to sync up my ios app whit my laptop app because maybe doing that i...
  • Bittencourt
  • Spotify Star
  • 883 Views
  • 1 replies
  • 0 likes
  • 883 Views
  • 1 replies
  • 0 likes

Podcast - 'This video isn't available in this country or on your device'

PlanPremiumCountryAustralia, changed to France when I was on exchange but then changed back to AustraliaDeviceiPhone XROperating SystemiOS 12.1.1 Basically whenever I try to access the Podcast 'Coffee Break French' by the Radio Lingua Network this me...

IMG_E4EC6BE0613C-1.jpeg
  • Casual Listener
  • Plan Premium Country Australia, changed to France when I was on exchange but then changed back to Australia Device iPhone XR Operating System iOS 12.1.1   Basically whenever I try to ac...
  • kennethtong7825
  • Casual Listener
  • 2506 Views
  • 13 replies
  • 0 likes
  • 2506 Views
  • 13 replies
  • 0 likes

Wrong order bug playlist sorted after artist

I have a weird bug while listening to a playlist I have created. Sometimes I want to sort my playlist by artist and listen to them in the order they are displayed, but when I listen it is almost like i accidentally turned on shuffle play even though ...

  • Newbie
  • I have a weird bug while listening to a playlist I have created.   Sometimes I want to sort my playlist by artist and listen to them in the order they are displayed, but when I listen it is al...
  • Bittencourt
  • Spotify Star
  • 653 Views
  • 1 replies
  • 1 likes
  • 653 Views
  • 1 replies
  • 1 likes

Debit card will expire next month, subscription may fail to be renewed

PlanPremium for familyCountryBulgariaDeviceiPhone 8Operating System(iOS 12 My Question or Issue:Hello, my visa is expiring on 05/2019. I'm subscribed to Premium for family which taxes me on the 13th every month. I'm afraid that by the 13th my visa wo...

  • Newbie
  • Plan Premium for family Country Bulgaria Device iPhone 8 Operating System (iOS 12   My Question or Issue: Hello, my visa is expiring on 05/2019. I'm subscribed to Premium for family wh...
  • Ethan_Moore004
  • Composer
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Wrong language on spotify mobile

PlanFreeCountryNorwayDeviceIpad mini 4Operating SystemiOS 12,2 My Question or IssueMy ios device is in norwegian but the spotify is in catalan/spain. I have never been in spain with this device and everything is in spanish. The ads are still norwegia...

  • Visitor
  • Plan Free Country Norway Device Ipad mini 4 Operating System iOS 12,2   My Question or Issue My ios device is in norwegian but the spotify is in catalan/spain. I have never been in spa...
  • Robert_W
  • Community Legend
  • 680 Views
  • 1 replies
  • 0 likes
  • 680 Views
  • 1 replies
  • 0 likes

Can't find my public playlist

PlanFamily PremiumCountrySpainDevicePC & phoneOperating SystemWindows 10, OS X & Android My Question or IssueI have made a playlist about a concert, it is public by default, but there is no way to find it using the search menu. This issue is not caus...

  • Casual Listener
  • Plan Family Premium Country Spain Device PC & phone Operating System Windows 10, OS X & Android   My Question or Issue I have made a playlist about a concert, it is public by d...
  • Ethan_Moore004
  • Composer
  • 434 Views
  • 2 replies
  • 0 likes
  • Public
    Search
  • 434 Views
  • 2 replies
  • 0 likes

Superuser Contribution No button to save to library

I was playing my daily mix on my iPad and saw this really cool album that I really liked and added the whole library to my song order and the button to save to my library disappeared excluding the 3-dot menu. Though I have it on my iPhone in addition...

93EC5DDF-8548-4BD3-9361-591C88247F94.png
  • Composer
  • I was playing my daily mix on my iPad and saw this really cool album that I really liked and added the whole library to my song order and the button to save to my library disappeared excluding the 3-...
  • Jemi
  • Spotify Legend
  • 676 Views
  • 3 replies
  • 0 likes
  • iOS
    Mobile
  • 676 Views
  • 3 replies
  • 0 likes

Cannot find about artist profile

I’m not able to find about artist block in my iPhone but I can find about artist in my android phone PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question ...

F3996987-C3EB-4653-8BDE-9C4CAC893E9F.png E984B8FA-C26F-4B5C-8AE9-6AC7294B9E77.png
  • Newbie
  •   I’m not able to find about artist block in my iPhone but I can find about artist in my android phone  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...
  • Maxim
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Artists, Albums, and Playlists in Your Library won't open

PlanFreeCountryUnited StatesDeviceiPad Air 2Operating SystemiOS 12.2 My Question or IssueArtists, Albums, and Playlists in Your Library won't open it's saying couldn't open link.

  • Casual Listener
  • Plan Free Country United States Device iPad Air 2 Operating System iOS 12.2   My Question or Issue Artists, Albums, and Playlists in Your Library won't open it's saying couldn't open l...
  • Nico
  • Community Legend
  • 744 Views
  • 5 replies
  • 0 likes
  • 744 Views
  • 5 replies
  • 0 likes

Superuser Contribution Behind the lyrics

I have the new iPhone. Behind the lyrics is displayed and headlined at the bottom of the screen but I cannot view it. Any help is appreciated

  • Music Fan
  • I have the new iPhone. Behind the lyrics is displayed and headlined at the bottom of the screen but I cannot view it. Any help is appreciated   
  • lblbkb
  • Music Fan
  • 2256 Views
  • 11 replies
  • 1 likes
  • 2256 Views
  • 11 replies
  • 1 likes

Spotify Does Not Consider Language Preference For Recommendations

PlanPremiumCountryIndiaDeviceiPhone XOperating System(iOS 12) My Question or IssueI have subscribed to Spotify Premium, immediately after it launched in India. My preferred music language is selected as Telugu. However, almost 50 percent of the songs...

  • Regular
  • Plan Premium Country India Device iPhone X Operating System (iOS 12)   My Question or Issue I have subscribed to Spotify Premium, immediately after it launched in India. My preferred m...
  • 1364 Views
  • 0 replies
  • 7 likes
  • 1364 Views
  • 0 replies
  • 7 likes