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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232055 Views

27 replies

5 likes

  • 232055 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113503 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2221 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303689 Views

61 replies

16 likes

  • 303689 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129490 Views

19 replies

38 likes

  • 129490 Views
  • 19 replies
  • 38 likes

spotify interrupting videos on other apps

Plan: PremiumCountry: AustraliaDeviceiPhone 8+Operating System: iOS 12.3.2 My Question or Issuerecently i have been having an issue with my spotify app, I’ll pause my music in order to, let’s say, watch a video on another app however the video will c...

Newbie

Plan: Premium Country: Australia Device iPhone 8+ Operating System: iOS 12.3.2   My Question or Issue recently i have been having an issue with my spotify app, I’ll pause my music in...

959 Views

0 replies

2 likes

  • 959 Views
  • 0 replies
  • 2 likes

Superuser Contribution Why does my music stop playing?

Any time I'll be playing msuic on my iphone on spotify, either just through my phone or connected to a bluetooth speaker, anytime I get a snapchat notification, or open snapchat, my music will pause, even when my phone is locked. It has become extrem...

Newbie

Any time I'll be playing msuic on my iphone on spotify, either just through my phone or connected to a bluetooth speaker, anytime I get a snapchat notification, or open snapchat, my music will pause,...

Daisy

Spotify Legend

159725 Views

12 replies

17 likes

  • 159725 Views
  • 12 replies
  • 17 likes

“Other apps” in storage. Can I delete?

PlanPremiumCountryAustraliaDeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Premium Country Australia Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

2049 Views

1 replies

0 likes

  • 2049 Views
  • 1 replies
  • 0 likes

Solved!! ID4 BMW and Spotify app

PlanFree/PremiumCountryPortugal Device(iPhone 6s)Operating System(iOS 12) My Question or IssueHello, Is it possible to have the BMW Spotify app at ConnectedDrive? I can only control Spotify through iPhone and not through iDrive. I Have an ID4 and iPh...

Casual Listener

Plan Free/Premium Country Portugal   Device (iPhone 6s) Operating System (iOS 12)   My Question or Issue Hello, Is it possible to have the BMW Spotify app at ConnectedDrive? I ca...

Tonyh247

Casual Listener

5921 Views

5 replies

0 likes

  • 5921 Views
  • 5 replies
  • 0 likes

Superuser Contribution CarPlay Issue

PlanPremiumCountryUSADeviceiphone XSOperating System(iOS 12.2 My Question or IssueHi, I just recently started having an issue in my Durango with uConnect CarPlay where Spotify randomly stops playing. The song status bar shows it still playing but the...

Casual Listener

  Plan Premium Country USA Device iphone XS Operating System (iOS 12.2   My Question or Issue Hi, I just recently started having an issue in my Durango with uConnect CarPlay wher...

alonchis

Regular

1689 Views

3 replies

3 likes

  • 1689 Views
  • 3 replies
  • 3 likes

Nissan iPhone playback repeats playback (non-carPlay)

PlanFree/PremiumCountryUSDevice(iPhone X, Nissan sentra 2017)Operating System(iOS 13.0) My Question or IssueDoes anyone have issues with playback on the regular usb interface from nissan? I start playback on whatever was playing, but when i exit and ...

Regular

Plan Free/Premium Country US Device (iPhone X, Nissan sentra 2017) Operating System (iOS 13.0)   My Question or Issue Does anyone have issues with playback on the regular usb interface...

791 Views

0 replies

1 likes

iOS
  • 791 Views
  • 0 replies
  • 1 likes

Volume increments are too high

PlanPremiumCountryNorway DeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueHi! I bought a Samsung sound bar a couple of months ago and was forced to switch to Apple Music because Spotify Connect almost killed my sound system and my hearin...

Visitor

Plan Premium Country Norway    Device iPhone XR Operating System iOS 12.3.1   My Question or Issue Hi! I bought a Samsung sound bar a couple of months ago and was forced to ...

896 Views

0 replies

3 likes

  • 896 Views
  • 0 replies
  • 3 likes

using spotify in a mini cooper

PlanPremiumCountryU.KDevicei phone XR Operating Systemdont know, but its the latest ios software apple have out to date. My Question or Issueim having issues using spotify in my mini cooper 2016. it was working fine but over the last few months its b...

Casual Listener

Plan Premium Country U.K Device i phone XR  Operating System dont know, but its the latest ios software apple have out to date.   My Question or Issue im having issues using spoti...

lee020891

Casual Listener

4879 Views

2 replies

0 likes

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  • 2 replies
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Did the new app at least fix the gap between local files?

Hello. I’m not subscribed to Premium so I can’t test it myself. Support told me that yes, there’s no gap between synced local files. Last time I was subscribed there was a slight gap (like 0,25-0,5 sec). Can anybody confirm if there is a gap or not? ...

Composer

Hello.   I’m not subscribed to Premium so I can’t test it myself. Support told me that yes, there’s no gap between synced local files. Last time I was subscribed there was a slight gap (like 0...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
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My Stations are missing

I am using Spotify on my iPhone. I installed an update and now My Stations is missing. It's not even an option.I see others have had this issue but I don't see the solution.PlanPremiumCountryUS DeviceiPhone 5,6 & 7Operating System(iOS 10, Android Ore...

Newbie

I am using Spotify on my iPhone. I installed an update and now My Stations is missing. It's not even an option. I see others have had this issue but I don't see the solution. Plan Premium Country...

DanifC

Composer

566 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Play specific songs and return to playlist

PlanPremiumCountryMexico DeviceiPhone 8Operating SystemiOS 12 My Question or IssueBefore, when I used to search for songs inside my liked songs, it played the song and continued playing the next song in my liked songs. Now, when I look for an artist ...

Newbie

  Plan Premium Country Mexico  Device iPhone 8 Operating System iOS 12   My Question or Issue Before, when I used to search for songs inside my liked songs, it played the so...

DanifC

Composer

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Spotify keeps playing “Suggested Track”

I keep putting together playlists of songs I want to listen to and I get two songs in when it plays a “suggested track”. I have already tried turning off auto play and deleting the songs added by Spotify but nothing works. I am extremely tired of Spo...

Visitor

I keep putting together playlists of songs I want to listen to and I get two songs in when it plays a “suggested track”. I have already tried turning off auto play and deleting the songs added by Spo...

791 Views

0 replies

0 likes

  • 791 Views
  • 0 replies
  • 0 likes

Random songs in playlist with Spotify Premium

I have Spotify Premium and auto play is turned off. Somehow random songs keep being played when I just want to listen to my playlist. This is a problem because my children have selected specific songs they want to hear on the playlist. Suddenly it st...

Casual Listener

I have Spotify Premium and auto play is turned off. Somehow random songs keep being played when I just want to listen to my playlist. This is a problem because my children have selected specific song...

Arieff

Casual Listener

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Solved!! Spotify keeps pausing

PlanPremiumCountryUkDeviceIphone 7Operating Systemios 12.3.1 My Question or Issuespotify keeps pausing every couple of seconds, resarting my device does not solve the issue, neither does logging out of back in again. The issue is present when using B...

Newbie

Plan Premium Country Uk Device Iphone 7 Operating System ios 12.3.1   My Question or Issue spotify keeps pausing every couple of seconds, resarting my device does not solve the issue, ...

Loxer

Community Legend

1217 Views

1 replies

0 likes

  • 1217 Views
  • 1 replies
  • 0 likes

Fix broken iPad 'Now Playing' UI

It has been *months* now that the iPad Now Playing screen has been broken. Closing the app by swiping up from the app switcher screen causes this to happen. Turning the iPad off and back on causes it too. The only fix is to delete the app and reinsta...

Casual Listener

It has been *months* now that the iPad Now Playing screen has been broken. Closing the app by swiping up from the app switcher screen causes this to happen. Turning the iPad off and back on causes it...

Loxer

Community Legend

1012 Views

1 replies

0 likes

iOS
Music
  • 1012 Views
  • 1 replies
  • 0 likes

Search a song and then return to playlist shuffle

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS My Question or IssueWhen I am listening to a playlist on shuffle and search for a particular song to play, after that song finishes Spotify continues to shuffle other songs from the search results...

Newbie

Plan Premium Country UK Device iPhone X Operating System iOS   My Question or Issue When I am listening to a playlist on shuffle and search for a particular song to play, after that so...

DanifC

Composer

1042 Views

1 replies

0 likes

  • 1042 Views
  • 1 replies
  • 0 likes

Solved!! Tempo Fluctuates Whilst Driving

Hi, I recently switched from a iPhone 6s to a iPhone 8.CountryU.K. Deviceiphone 8Operating System(iOS 12.3.1 My Question or Issue I recently switched from a iPhone 6s to iPhone 8 and pretty much straight away I have had issues with the Tempo on my mu...

Casual Listener

Hi, I recently switched from a iPhone 6s to a iPhone 8. Country U.K.   Device iphone 8 Operating System (iOS 12.3.1   My Question or Issue I recently switched from a iPhone 6s to i...

Amar8

Casual Listener

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Trying to download Podcasts.

PlanPremiumCountryUKDeviceiPhone 6Operating SystemiOS 12.3.1 My Question or IssueTrying to download a podcast. Some episodes simply will not download, whilst other do. For the ones that don't, you just continually see the green circle going around th...

Newbie

Plan Premium Country UK Device iPhone 6 Operating System iOS 12.3.1   My Question or Issue Trying to download a pod cast.  Some episodes simply will not download, whilst other do...

OneByBoo

Roadie

1210 Views

1 replies

0 likes

  • 1210 Views
  • 1 replies
  • 0 likes

Solution for why I couldn't connect to my device using Sonos Connect from PC

I noticed the uber thread on this was locked so I couldn't post how I solved this. I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and th...

Casual Listener

I noticed the uber thread on this was locked so I couldn't post how I solved this.   I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) t...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

All artists don’t show up in new version

PlanPremiumCountryCanada DeviceiPhone X Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueon the old version I would select “artists” and all my artists would be in alphabetical order. Now only about 10 show up. Also I used ...

Newbie

  Plan Premium Country Canada    Device iPhone X  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue on the old version I would ...

DanifC

Composer

496 Views

1 replies

1 likes

  • 496 Views
  • 1 replies
  • 1 likes