Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

230322 Views

53 replies

13 likes

  • 230322 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

154019 Views

507 replies

108 likes

  • 154019 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107318 Views

19 replies

38 likes

  • 107318 Views
  • 19 replies
  • 38 likes

Skipping like a scratched CD

PlanPremium iphone 7 latest update Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I’m playing my saved offline songs the playback is skipping like a scratched CD. Have tried force resetting the app and also turning ...

Casual Listener

Plan Premium  iphone 7 latest update Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   when I’m playing my saved offline songs the playbac...

Bittencourt

Spotify Star

4554 Views

6 replies

0 likes

  • 4554 Views
  • 6 replies
  • 0 likes

my iOS and macOS keeps playing one specific song.

PlanpremiumCountryukDeviceiphone x and macbook proOperating Systemios and mac os latest on april/2019 My Question or Issueon both phone and laptop, regardless of what playlist or song i am playing, after a few songs (usually 3-5), it keeps playing th...

Newbie

  Plan premium Country uk Device iphone x and macbook pro Operating System ios and mac os latest on april/2019   My Question or Issue on both phone and laptop, regardless of what...

Bittencourt

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

i miss the old behind the lyrics for iOS

PlanPremiumCountryUKDeviceiPod TouchOperating SystemiOS 12. My Question or IssueI miss the old Behind the Lyrics on the new Spotfiy app for iOS. These 2 posts below will explain all but TL;DR, it was prettier and it was snappier and I have been compl...

Roadie

  Plan Premium Country UK Device iPod Touch Operating System iOS 12.   My Question or Issue I miss the old Behind the Lyrics on the new Spotfiy app for iOS. These 2 posts below w...

629 Views

0 replies

0 likes

Behind the lyrics
Ideas
iOS
Lyrics.
  • 629 Views
  • 0 replies
  • 0 likes

How to dislike a song in a radio station on premium

The button to dislike a song in a radio station recently disappeared. Now there’s just a heart to show I like a song. How do I tell the program to modify the station by removing similar songs? I could hit skip, but that shouldn’t be the method for mo...

Regular

The button to dislike a song in a radio station recently disappeared. Now there’s just a heart to show I like a song. How do I tell the program to modify the station by removing similar songs? I coul...

RyanC4

Newbie

7949 Views

5 replies

7 likes

  • 7949 Views
  • 5 replies
  • 7 likes

Superuser Contribution Spotify Carplay is Broken (iPhone / iOS)

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.2 My Question or IssueSpotify is virtually useless in my car. More often than not, when I open the Carplay app, it doesn't open compeletely and/or is locked up. Even if I try to...

Regular

Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.2   My Question or Issue Spotify is virtually useless in my car.  More often than not, when I open ...

Jemi

Spotify Legend

4891 Views

11 replies

2 likes

  • 4891 Views
  • 11 replies
  • 2 likes

Songs no longer playing

PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemUp to date My Question or Issue Ive had the Novelists on my Spotify app for a while and was able to listen to all their albums. Then one day for no reason I was unable to play any of their song...

Casual Listener

Plan Premium Country Australia Device iPhone 7 Operating System Up to date    My Question or Issue   Ive had the Novelists on my Spotify app for a while and was able to list...

Kingrat

Visitor

2197 Views

5 replies

0 likes

Novelists
  • 2197 Views
  • 5 replies
  • 0 likes

Cobi.Bike App

Why doesn‘t Spotify support the Cobi.Bike app on IOS?

Newbie

Why doesn‘t Spotify support the Cobi.Bike app on IOS?

835 Views

0 replies

1 likes

  • 835 Views
  • 0 replies
  • 1 likes

Music Playing When iPhone Power Button Pressed

PlanPremium DeviceIphone XS MaxOperating System12.2 Issue:Any time i pause my music and then press the RHS button on my Iphone and the screen turns off the music starts playing again. This happens everytime unless i have a bluetooth headset connected...

Newbie

Plan Premium   Device Iphone XS Max Operating System 12.2   Issue: Any time i pause my music and then press the RHS button on my Iphone and the screen turns off the music starts pl...

anajdrew

Newbie

8100 Views

13 replies

29 likes

bug
Bug iOS
  • 8100 Views
  • 13 replies
  • 29 likes

Any way to play my saved songs by a single artist?

hi,As I'm sure most of you on this forum are aware of, the new UI removed a bunch of essential features. The thing I miss the most is being able to play saved songs I have from one artist from the 'artists' page. I rarely save an artist's entire disc...

Casual Listener

hi, As I'm sure most of you on this forum are aware of, the new UI removed a bunch of essential features. The thing I miss the most is being able to play saved songs I have from one artist from th...

1882 Views

0 replies

13 likes

  • 1882 Views
  • 0 replies
  • 13 likes

Songs Disappeared from Liked

The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it and play it. Over time more and more songs started di...

Newbie

The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it an...

ainoenollet

Visitor

3127 Views

2 replies

1 likes

  • 3127 Views
  • 2 replies
  • 1 likes

Liked one song, but whole album added to library

PlanPremiumCountryGermany DeviceiPhone X / iPad ProOperating SystemiOS 12.2 My Question or IssueWhen I favorite/like/add one song to my library and then go to Library > Albums, the whole album is displayed there, even though I just liked one song of ...

Visitor

Plan Premium Country Germany   Device iPhone X / iPad Pro Operating System iOS 12.2   My Question or Issue When I favorite/like/add one song to my library and then go to Library ...

343 Views

0 replies

0 likes

bug
  • 343 Views
  • 0 replies
  • 0 likes

Superuser Contribution Explicit albums removed?

Country UKDevice iPhone 6S I have noticed that one album in particular has had the explicit version removed in place of an edited version. Namely the 50 Cent album Get Rich or Die Tryin' (Not the soundtrack), which was in regular rotation during my g...

Casual Listener

Country UK Device iPhone 6S   I have noticed that one album in particular has had the explicit version removed in place of an edited version.   Namely the 50 Cent album Get Rich o...

owen243

Visitor

14368 Views

15 replies

8 likes

50 Cent
edited
Explcit
Get Rich or Die Tryin'
GRODT
Removal
uk
  • 14368 Views
  • 15 replies
  • 8 likes

Update 8.5.0.833 won’t play via Airplay on iOS

Plan: PremiumCountry: USA Devices: iPhone and iPad ProOperating System: iOS 12.1.x Since updating to Spotify 8.5, the music stops playing over Airplay devices after a brief second of sound, but the “play” / progress indicator / song count continues t...

Casual Listener

Plan: Premium Country: USA   Devices: iPhone and  iPad Pro Operating System: iOS 12.1.x   Since updating to Spotify 8.5, the music stops playing over Airplay devic...

838 Views

0 replies

0 likes

  • 838 Views
  • 0 replies
  • 0 likes

Songs automatisch in die Bibliothek

Wenn ich über Spotify einen Song finde, kann ich ihn über das grüne Herz in meine Bibliothek aufnehmen, ich sehe ihn dann z.B. unter dem Reiter "Songs", in dem alle meine Bibliothek-Titel einsehbar sind, richtig? Wenn ich über Shazam einen Titel shaz...

Newbie

Wenn ich über Spotify einen Song finde, kann ich ihn über das grüne Herz in meine Bibliothek aufnehmen, ich sehe ihn dann z.B. unter dem Reiter "Songs", in dem alle meine Bibliothek-Titel einsehbar s...

leviE

Composer

5468 Views

1 replies

0 likes

  • 5468 Views
  • 1 replies
  • 0 likes

Songs keep skipping - urgent

Hi I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor). The playlists seem to be working ok now but they have randomally starting skipping songs (playing about 10 seconds and then playing 10 seconds of an...

Casual Listener

Hi   I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor).   The playlists seem to be working ok now but they have randomally starting skipp...

Loxer

Community Legend

771 Views

3 replies

0 likes

  • 771 Views
  • 3 replies
  • 0 likes

Solved!! Cannot change profile/display name?

My current Spotify display name is just a sequence of numbers. Is there any way I can change this?

Regular

My current Spotify display name is just a sequence of numbers. Is there any way I can change this?

AppleG

Composer

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

Artists, Albums, and Playlists in Your Library won't open

PlanFreeCountryUnited StatesDeviceiPad Air 2Operating SystemiOS 12.2 My Question or IssueArtists, Albums, and Playlists in Your Library won't open it's saying couldn't open link.

Casual Listener

Plan Free Country United States Device iPad Air 2 Operating System iOS 12.2   My Question or Issue Artists, Albums, and Playlists in Your Library won't open it's saying couldn't open l...

Nico

Community Legend

951 Views

5 replies

0 likes

  • 951 Views
  • 5 replies
  • 0 likes

Battery drain-iphone 7

Hello battery is going down very fast when I’m using Spotify. What can I do?

Visitor

Hello  battery is going down very fast when I’m using Spotify.  What can I do?

Billy-J

Spotify Star

1043 Views

1 replies

0 likes

  • 1043 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not working properly on iWatch after iCloud restore

PlanPremiumCountrySpainDeviceiPhone 6S + iWatch Series 2Operating SystemiOS12.2 / WatchOS5.2 My Question or IssueI recently restored a backup from iCloud on a brand new iPhone I’ve got. Spotify remained there as part of the restore and iWatch got res...

Casual Listener

  Plan Premium Country Spain Device iPhone 6S + iWatch Series 2 Operating System iOS12.2 / WatchOS5.2   My Question or Issue I recently restored a backup from iCloud on a brand n...

Gonzo345

Casual Listener

1083 Views

1 replies

0 likes

  • 1083 Views
  • 1 replies
  • 0 likes

Personal music on iPhone not showing on Spotify

PremiumUSA DeviceiPhone XOperating SystemiOS 12.2 My Question or Issue I used to have a section in my playlists called "Music on this Device" (or similar). Basically it was a link to all of my iTunes playlists and content and I could play it on Spoti...

Newbie

  Premium USA   Device iPhone X Operating System iOS 12.2   My Question or Issue   I used to have a section in my playlists called "Music on this Device" (or similar). ...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes