Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36693 Views

40 replies

10 likes

  • 36693 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101998 Views

115 replies

12 likes

Other
  • 101998 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1279 Views

0 replies

0 likes

iOS
  • 1279 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298781 Views

61 replies

16 likes

  • 298781 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125637 Views

19 replies

38 likes

  • 125637 Views
  • 19 replies
  • 38 likes

Top Tracks on artist profile is gone

When I visit an artist profile, I used to see top 5 tracks by the artist and the number of plays of each track. Now that seems to be gone in the new Spotify UI.Can someone confirm Spotify really removed this feature? PS: Top Tracks is still there on ...

Newbie

When I visit an artist profile, I used to see top 5 tracks by the artist and the number of plays of each track. Now that seems to be gone in the new Spotify UI. Can someone confirm Spotify really re...

MattSuda

Spotify Star

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

iOs lockscreen controls dont contrast with dark theme

PlanFree/PremiumCountryUSDevice(iPhone X)Operating System(iOS 13.0) My Question or Issue[Not sure if this is on Spotify or Apple side] When using the like/dislike menu from the lockscreen, the text is almost the same color as the dark mode color sche...

Regular

Plan Free/Premium Country US Device (iPhone X) Operating System (iOS 13.0)   My Question or Issue [Not sure if this is on Spotify or Apple side] When using the like/dislike menu from t...

MattSuda

Spotify Star

1555 Views

1 replies

0 likes

apple
iOS13
iphone
  • 1555 Views
  • 1 replies
  • 0 likes

PLEASE bring back A...Z on ios platform

So lots of folks hate the new UI on ios and with good reason, whatever, I don't think it's that much different, now it just takes longer to do everything -- and btw spotify I could give a **bleep** about podcasts I WANT TO LISTEN TO MY MUSIC. But the...

Music Fan

So lots of folks hate the new UI on ios and with good reason, whatever, I don't think it's that much different, now it just takes longer to do everything -- and btw spotify I could give a **bleep** a...

MattSuda

Spotify Star

1317 Views

3 replies

2 likes

  • 1317 Views
  • 3 replies
  • 2 likes

How do I play songs that I have liked from a specific artist?

When I go to my library and shuffle an artist it plays songs that I haven't liked and that aren't in my library.How do I shuffle songs from my library of a specific artist?

Casual Listener

When I go to my library and shuffle an artist it plays songs that I haven't liked and that aren't in my library. How do I shuffle songs from my library of a specific artist?

bcpete81

Casual Listener

661 Views

1 replies

1 likes

  • 661 Views
  • 1 replies
  • 1 likes

Inability to continue music through Control Centre on iOS after app-switching

Plan: PremiumCountry: Hong Kong Device(iPhone XR)Operating SystemiOS 12.3.1 My Question or Issue:Songs that I were playing on Spotify have always been shown in Control Centre on iOS. As I was working out listening on Spotify, I also tried to open up ...

Visitor

Plan: Premium Country: Hong Kong   Device (iPhone XR) Operating System iOS 12.3.1   My Question or Issue: Songs that I were playing on Spotify have always been shown in Contro...

MattSuda

Spotify Star

2065 Views

1 replies

0 likes

  • 2065 Views
  • 1 replies
  • 0 likes

Repeat 1 Gone

Why why why is the repeat 1 function gone!? I can only do that option on my smart TV. Bring back the repeat 1 option! It's one of my favorite features.

Newbie

Why why why is the repeat 1 function gone!?    I can only do that option on my smart TV. Bring back the repeat 1 option! It's one of my favorite features. 

MattSuda

Spotify Star

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hurray!! Alphabet scroll bar has returned with iOS update 8.5.14.816!!

Premium, USA, iPhone 6s We complain about updates when Spotify blows it. This time they got it right by returning the alphabet scroll bar search feature for Artists and Album searches. Nice job Spotify!! (and please never remove it again!) I have hun...

Regular

Premium, USA, iPhone 6s   We complain about updates when Spotify blows it.  This time they got it right by returning the alphabet scroll bar search feature for Artists and Album searches....

MattSuda

Spotify Star

1679 Views

2 replies

1 likes

  • 1679 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops playing after 12s on 4g

PlanPremiumCountryUKDeviceIPhone XROperating System(iOS 12 My Question or IssueSpotify stops playing after 12s when I’m using 4G. Have tried updating then deleting and re-installing app, still not playing more than 12s. Works fine when connected to W...

Visitor

Plan Premium Country UK Device IPhone XR Operating System (iOS 12   My Question or Issue Spotify stops playing after 12s when I’m using 4G. Have tried updating then deleting and re-ins...

Daisy

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

can't login to iphone but able to log onto web

Found some post on this, and it looks like a Spotify CSR posted to include the following information to help out. If you continue to get this message please post below with these details:iphone 7 plusios 12.4Can't login to check but I just did a clea...

Newbie

Found some post on this, and it looks like a Spotify CSR posted to include the following information to help out.     If you continue to get this message please post below with these det...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Battery drain on iPhone 7

PlanPremium CountryAustralia DeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhen running Spotify on its own, or is using it in the background whilst I am on other apps I note rapid battery drain. About 10% every 10-20 minutes so I’m const...

Newbie

Plan Premium   Country Australia    Device iPhone 7 Operating System iOS 12.4   My Question or Issue When running Spotify on its own, or is using it in the background ...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

Sharing to Facebook from iOS just shares an unlinked picture of the album cover

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS 12.4 My Question or IssueWhen I choose to share a song to Facebook, instead of posting a link to open the song in Spotify like it used to, it just posts a picture of the album cover with no othe...

Casual Listener

Plan Premium Country USA   Device iPhone X Operating System iOS 12.4   My Question or Issue When I choose to share a song to Facebook, instead of posting a link to open the song ...

584 Views

0 replies

0 likes

Facebook
fb
iOS
iphone
sharing
  • 584 Views
  • 0 replies
  • 0 likes

Lost connection to sonos speaker multiple times

Hi My iphone xr looses connection to sonos every time I close the app. after deleting and reloading the app it works for one time, after closing spotify the connection is lost again and never works again. my sytem: ios 12.4, sonos app is latest relea...

Visitor

Hi   My iphone xr looses connection to sonos every time I close the app. after deleting and reloading the app it works for one time, after closing spotify the connection is lost again and neve...

646 Views

0 replies

0 likes

  • 646 Views
  • 0 replies
  • 0 likes

Nike Run Club Spotify Playlist Issues

Plan - PremiumCountry - Australia Device Iphone X The nike run club app allows me to connect my Spotify account and listen to my playlists while I run. 2 days ago it stopped allowing me to select the playlist. I have attached a video of this happenin...

Casual Listener

  Plan - Premium Country - Australia   Device Iphone X   The nike run club app allows me to connect my Spotify account and listen to my playlists while I run. 2 days ag...

deftbit

Newbie

11977 Views

13 replies

4 likes

  • 11977 Views
  • 13 replies
  • 4 likes

problem spotify connect ios

Since the last update (version 8.5.17.713) Spotify Connect doesn't work anymore on any IOS devices in my home network. Yes, I have installed the app again and I also have the last update for IOS.. Android devices are ok. Can anybody tell me what's wr...

Casual Listener

Since the last update (version 8.5.17.713) Spotify Connect doesn't work anymore on any IOS devices in my home network.   Yes, I have installed the app again and I also have the last update for...

rolfio

Casual Listener

827 Views

2 replies

0 likes

  • 827 Views
  • 2 replies
  • 0 likes

iPhone App Not Playing Songs Off WiFi

I have an iPhone XR and am a Premium account holder and today the Spotify app has not been playing songs I do not have downloaded while I'm not on Wifi. Usually when I have good cell service I am able to listen to songs I haven't downloaded whenever,...

Visitor

I have an iPhone XR and am a Premium account holder and today the Spotify app has not been playing songs I do not have downloaded while I'm not on Wifi. Usually when I have good cell service I am abl...

Loxer

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Something changed with using iPhone as a ”remote” and I’m **bleep**

PlanFreeCountryFinlandDeviceiPhone 6sOperating SystemiOS 12.3 My Question or Issue I play a lot of video games. I listen to Spotify a lot when I play video games. What I always liked about Spotify on my phone was when I connected my Spotify on my pho...

Casual Listener

  Plan Free Country Finland Device iPhone 6s Operating System iOS 12.3   My Question or Issue   I play a lot of video games. I listen to Spotify a lot when I play video gam...

Loxer

Community Legend

894 Views

3 replies

0 likes

  • 894 Views
  • 3 replies
  • 0 likes

Sync between Mac and iPhone

Why does not Spotify sync like Apple Music? Whenever I change something on the Mac, I have to shoot the app on the iPhone and restart it so that the synchronization takes effect. This is really annoying, especially if you use Spotify on two different...

Composer

Why does not Spotify sync like Apple Music? Whenever I change something on the Mac, I have to shoot the app on the iPhone and restart it so that the synchronization takes effect. This is really annoy...

AppleG

Composer

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

Deleting individual songs in albums?

Plan: premiumCountry: new zealandDevice: iPhone xsOperating system: 12.3.1 On previous versions I used to be able to delete songs within albums from my downloads and that option doesn’t seem to be available anymore. Can anyone help me please? Attache...

Casual Listener

Plan: premium Country: new zealand Device: iPhone xs Operating system: 12.3.1   On previous versions I used to be able to delete songs within albums from my downloads and that option doesn’...

UltimateRiot

Casual Listener

904 Views

3 replies

1 likes

  • 904 Views
  • 3 replies
  • 1 likes

Can't login on google home app

PlanPremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueIt tells me "Oops! Something went wrong, please try again or check out our help are...

Regular

Plan Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue It te...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes