Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to use Spotify premium on iPhone

Unable to use Spotify premium on iPhone

Hello, I've recently encountered a problem where I am able to utilize my Spotify premium on my iPad, but not on my iPhone. I have attempted to both relog and reinstall the app, but to no avail. Any help would be greatly appreciated,
Reply
2 Replies

Same happened to me. I have not been able to get past a Spotify screen. It won't play. May be since I0s8 upgrade on my Iphone 5s. I am going to try Grooveshark in meantime. May be time to cancel my sub.

Yeah! I went to settings, changed region to UK, then started up Spotify and it opened!. Then changed region back to English, and it opened again. Problem solved.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random