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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37297 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102900 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299242 Views

61 replies

16 likes

  • 299242 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126022 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

What is "Save" on my iPhone under some albums?

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a speciall album and recall it our of my own memory it will...

Casual Listener

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a specia...

Rodrigo

Community Legend

606 Views

1 replies

0 likes

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  • 1 replies
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When will album view be added to the iPad app?

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix this issue.

Newbie

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix t...

Grace

Spotify

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

2 issues: Stops playing + plays without sound

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps playing, but there's just no sound. It doesn't seem...

Newbie

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps ...

Jason

Spotify Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Can't Sync some songs on iPhone

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wouldn't waste my iPhone battery, and all the songs w...

Newbie

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wo...

Jason

Spotify Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Language swedish-english and Discover on Ipad

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I can have it in english again. And complete the Ipad-v...

Casual Listener

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I ...

patrikf

Music Fan

574 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I phone playlist

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my playlist went

Newbie

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my...

MichaelW

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 6+ can't play local mp3s

Hi. I have a new iPhone 6+ (updated to iOS 8.0.2). I've used iTunes to put some mp3 files onto my phone. The songs are visible under the native iPhone "music" app, and they play fine. I want to play the songs from within the Spotify app (updated to v...

Casual Listener

Hi.  I have a new iPhone 6+ (updated to iOS 8.0.2).  I've used iTunes to put some mp3 files onto my phone.  The songs are visible under the native iPhone "music" app, and they play fin...

ederosia

Casual Listener

1848 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify mobile not going online

Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred". I have uninstalled and reinstalled the app numero...

Casual Listener

Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred"...

mbiddle153

Casual Listener

975 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Track links do not work.

Hear me now. I love the social aspect of Spotify. However, when I get music links from friends (people don't seem to use the build in sharing feature) that link to a specific track I am unable to see what track is linked. When I open the link in the ...

Newbie

Hear me now.   I love the social aspect of Spotify. However, when I get music links from friends (people don't seem to use the build in sharing feature) that link to a specific track I am un...

JoeThomas

Community Legend

2102 Views

1 replies

1 likes

  • 2102 Views
  • 1 replies
  • 1 likes

App keeps crashing on ipad

I have Spotify Pemium, and lately it has just started either cutting a song off mid play or just crashing totally. I have re-installed the app and have over 12gb available, so don't understand why this happens?? Does anyone know?

Regular

I have Spotify Pemium, and lately it has just started either cutting a song off mid play or just crashing totally. I have re-installed the app and have over 12gb available, so don't understand why th...

clompy

Newbie

23708 Views

7 replies

1 likes

  • 23708 Views
  • 7 replies
  • 1 likes

My songs have been desynchronized

The songs I downloaded to my iPhone to listen offline, are desynchronized without notice. There are more than a hundred songs that should resynchronize, and I do not want it to happen again. I have Spotify Premium and my payments are current. What co...

Newbie

The songs I downloaded to my iPhone to listen offline, are desynchronized without notice. There are more than a hundred songs that should resynchronize, and I do not want it to happen again...

gmn312

Casual Listener

872 Views

1 replies

0 likes

desynchronization
iphone
synchronization
  • 872 Views
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Making your Facebook account into a spotify account only?

I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log into Facebook. Help!

Newbie

I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log int...

MichaelW

Community Legend

612 Views

2 replies

0 likes

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  • 2 replies
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Offline download

My songs won't sync to offline. I have iOS 8 and an iPhone 6 and I am paying for premium

Casual Listener

My songs won't sync to offline. I have iOS 8 and an iPhone 6 and I am paying for premium

Tq1229

Casual Listener

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Tracks stop syncing

I have an 8gb iphone 4s and spotify premium. When I am connected to wifi and have selected 'available offline' it doesn't start syncing my songs. When it does start syncing, sporadically and randomly, it stops after 4-5 songs - why? My phone keeps te...

Newbie

I have an 8gb iphone 4s and spotify premium. When I am connected to wifi and have selected 'available offline' it doesn't start syncing my songs. When it does start syncing, sporadically and randomly...

MichaelW

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Playlist disappeared from Iphone

Hi! my playlist has disappeared from my iphone I have tried to remove offline devices and reinstalling my spotify app but it did not help. Any solution for this ? Thanks!

Casual Listener

Hi! my playlist has disappeared from my iphone 😞   I have tried to remove offline devices and reinstalling my spotify app but it did not help.   Any solution for this ? Thanks!

gabbe001

Casual Listener

993 Views

4 replies

0 likes

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  • 4 replies
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Musics wont sync

My musics list wont sync, what i do?

Newbie

My musics list wont sync, what i do?

Grace

Spotify

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Free Account - Amount of Skips

Normally on a free account on iPhone, which is what I have, you have a limited amount of skips. But there's a bug with this, in the fact that if you restart the app on iPhone, you get all those skips back. Just thought that maybe something should be ...

Casual Listener

Normally on a free account on iPhone, which is what I have, you have a limited amount of skips. But there's a bug with this, in the fact that if you restart the app on iPhone, you get all those skips...

kevber123

Casual Listener

933 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iOS 8 and av Receiver

Cant use my av Receiver Last on ios 8.

Newbie

Cant use my av Receiver Last on ios 8.

Grace

Spotify

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes