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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30766 Views

40 replies

9 likes

  • 30766 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95496 Views

115 replies

12 likes

Other
  • 95496 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

  • 293908 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123836 Views

19 replies

38 likes

  • 123836 Views
  • 19 replies
  • 38 likes

Making your Facebook account into a spotify account only?

I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log into Facebook. Help!

Newbie

I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log int...

MichaelW

Community Legend

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Offline download

My songs won't sync to offline. I have iOS 8 and an iPhone 6 and I am paying for premium

Casual Listener

My songs won't sync to offline. I have iOS 8 and an iPhone 6 and I am paying for premium

Tq1229

Casual Listener

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Tracks stop syncing

I have an 8gb iphone 4s and spotify premium. When I am connected to wifi and have selected 'available offline' it doesn't start syncing my songs. When it does start syncing, sporadically and randomly, it stops after 4-5 songs - why? My phone keeps te...

Newbie

I have an 8gb iphone 4s and spotify premium. When I am connected to wifi and have selected 'available offline' it doesn't start syncing my songs. When it does start syncing, sporadically and randomly...

MichaelW

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Playlist disappeared from Iphone

Hi! my playlist has disappeared from my iphone I have tried to remove offline devices and reinstalling my spotify app but it did not help. Any solution for this ? Thanks!

Casual Listener

Hi! my playlist has disappeared from my iphone 😞   I have tried to remove offline devices and reinstalling my spotify app but it did not help.   Any solution for this ? Thanks!

gabbe001

Casual Listener

975 Views

4 replies

0 likes

  • 975 Views
  • 4 replies
  • 0 likes

Musics wont sync

My musics list wont sync, what i do?

Newbie

My musics list wont sync, what i do?

Grace

Spotify

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Free Account - Amount of Skips

Normally on a free account on iPhone, which is what I have, you have a limited amount of skips. But there's a bug with this, in the fact that if you restart the app on iPhone, you get all those skips back. Just thought that maybe something should be ...

Casual Listener

Normally on a free account on iPhone, which is what I have, you have a limited amount of skips. But there's a bug with this, in the fact that if you restart the app on iPhone, you get all those skips...

kevber123

Casual Listener

907 Views

2 replies

0 likes

  • 907 Views
  • 2 replies
  • 0 likes

iOS 8 and av Receiver

Cant use my av Receiver Last on ios 8.

Newbie

Cant use my av Receiver Last on ios 8.

Grace

Spotify

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

My music dowloads transferred to my IPHONE?

I used to use ITUNES for everything and I downloaded songs from MP3 rocket. All my downloads from MP3 rocket are on my Spotify under local files. But, if I go to local files on my iphone- there is nothing. What can I do to transfer songs to iphone?

Newbie

I used to use ITUNES for everything and I downloaded songs from MP3 rocket. All my downloads from MP3 rocket are on my Spotify under local files. But, if I go to local files on my iphone- there is no...

thomasnynas

Newbie

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

Spotify Connect iPhone und Macbook verbinden - Problem

Hallo ihr Lieben, leider funtkioniert mein Spotify Connect nicht so richtig. Ich mächte mein iPhone 4s (iOS 7) mit meinem MacBook pro verbinden. Mein macBook erkennt das iPhone auch als Gerät, jedoch erkennt mein iPhone mein macbook nicht als weitere...

Newbie

Hallo ihr Lieben,   leider funtkioniert mein Spotify Connect nicht so richtig. Ich mächte mein iPhone 4s (iOS 7) mit meinem MacBook pro verbinden. Mein macBook erkennt das iPhone auch als Ge...

Grace

Spotify

1552 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Finding friends

I keep searching my friend's username and it won't show up. Help!

Newbie

I keep searching my friend's username and it won't show up. Help!

Carina

Community Legend

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

Syncing local files

Everywhere I've looked, I have found that in order to sync local files from your computer on to Spotify for playback on your iphone, you need to have your phone connected to the same wifi as your computer. My laptop has for some unknown reason lost a...

Newbie

Everywhere I've looked, I have found that in order to sync local files from your computer on to Spotify for playback on your iphone, you need to have your phone connected to the same wifi as your com...

MattSuda

Spotify Star

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Solved!! Some playlists (containing local files) won't sync

Hi, I am trying to sync my playlists from my acocunt to an iPod classic, but some of them (apparently randomly) will not sync. Note that I made all these playlists available offline, and they contain songs that I have on my laptop already. Tried rein...

Regular

Hi,   I am trying to sync my playlists from my acocunt to an iPod classic, but some of them (apparently randomly) will not sync. Note that I made all these playlists available offline, ...

giuli470

Regular

1490 Views

4 replies

0 likes

  • 1490 Views
  • 4 replies
  • 0 likes

Payed for an app in itunes

I bought premium with iTunes with the Pop up and it downloaded something else it had me pay and all how do I get the right app with out paying for it again

Newbie

I bought premium with iTunes with the Pop up and it downloaded something else it had me pay and all how do I get the right app with out paying for it again

JoeThomas

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Enabling avilable offline on Your Music

For the last 2 days the feature to make "Your Music" available offline isn't working. Any ideas?

Newbie

For the last 2 days the feature to make "Your Music" available offline isn't working. Any ideas?

MichaelW

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

IPhone 5 keeps crashing on the start up screen.

i have an iPhone 5 running iOS 8 non-jail broken the model is MD654LL/A i run the latest version of spotify on my phone it works on my laptop but not in my phone it keep crashing right when I get on the spotify app, it stays on the startup screen wit...

Newbie

i have an iPhone 5 running iOS 8 non-jail broken the model is MD654LL/A i run the latest version of spotify on my phone it works on my laptop but not in my phone it keep crashing right when I get on ...

MichaelW

Community Legend

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Solved!! Sync music from your ipod

It is possible to sync music spotify ipod

Casual Listener

It is possible to sync music spotify ipod

wandet

Casual Listener

871 Views

4 replies

0 likes

  • 871 Views
  • 4 replies
  • 0 likes

Spotify 1.8.0 has always crashed in iOS8.0.2

iPhone 6 128G with iOS8.0.2 I upgrade the spotify1.8.0. When I start the app, It shows the spotify logo for 10 seconds and then crashed.

Newbie

iPhone 6 128G with iOS8.0.2   I upgrade the spotify1.8.0. When I start the app, It shows the spotify logo for 10 seconds and then crashed.      

hazellynx

Newbie

1216 Views

2 replies

4 likes

  • 1216 Views
  • 2 replies
  • 4 likes

Login issue with iPad

I've been having an issue with Spotify on my iPad. I've never been able to successfully get back the login screen, it's really odd. I always get as far as the welcome screen, enter my details (I have a premium account) and it simply never finishes th...

Casual Listener

I've been having an issue with Spotify on my iPad. I've never been able to successfully get back the login screen, it's really odd. I always get as far as the welcome screen, enter my details (I have...

TricycleExpress

Casual Listener

1160 Views

3 replies

0 likes

  • 1160 Views
  • 3 replies
  • 0 likes

Spotify does not open beyond logo screen

iPhone 5iOS 8.02Spotify Version 1.8.0Spotify "crashes" or freezes on initial logo/load screen. I've had this issue ever since upgrading to iOS 8. Hoping for a quick resolution as I quite miss my Spotify music and playlists.

Casual Listener

iPhone 5 iOS 8.02 Spotify Version 1.8.0 Spotify "crashes" or freezes on initial logo/load screen. I've had this issue ever since upgrading to iOS 8. Hoping for a quick resolution as I quite miss...

MattSuda

Spotify Star

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

Syncing Not Working

I am a premium member, and just got my wife the premium version as well. We both use Spotify with our iPhones; mine a 4s, hers a 4. As of late, when I move the 'Available Offline' slider to "Yes," instead of syncing, each track has a grey circle with...

Casual Listener

I am a premium member, and just got my wife the premium version as well. We both use Spotify with our iPhones; mine a 4s, hers a 4. As of late, when I move the 'Available Offline' slider to "Yes," in...

lucasmarshall02

Newbie

978 Views

4 replies

0 likes

  • 978 Views
  • 4 replies
  • 0 likes