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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Exploring new ways of adding items to "Your Library"

Hey there folks, Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those changes are done with the goal to better your experience on our plat...

  • Moderator
  • Moderator
  • buddenandy
  • Casual Listener
  • 1515 Views
  • 33 replies
  • 5 likes
  • 1515 Views
  • 33 replies
  • 5 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Iyanu
  • Visitor
  • 343855 Views
  • 865 replies
  • 319 likes
  • 343855 Views
  • 865 replies
  • 319 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 67944 Views
  • 123 replies
  • 32 likes
  • 67944 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 12778 Views
  • 8 replies
  • 0 likes
  • 12778 Views
  • 8 replies
  • 0 likes

iPhone Data Usage 1GB for only 1-2h...

Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only used 2-3GB per month up to a couple of days ago.

  • Regular
  • Spotify is using up all my data usage. Last days it suddenly started to use a extrem amout of data, 1GB for only 1-2h of listening. How is this possible? I used to listen at least 1-2h/day and only u...
  • Adam
  • Roadie
  • 935 Views
  • 4 replies
  • 0 likes
  • 935 Views
  • 4 replies
  • 0 likes

Premium deactivated

I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and logging out and in on my phone but I can't regain my...

  • Casual Listener
  • I'm a premium user and I logged into my account in my girlfriends iPhone. Now when I log back on my phone my premium is not activated. I tried logging out of the account on my girlfriends phone and l...
  • Adam
  • Roadie
  • 162 Views
  • 3 replies
  • 0 likes
  • 162 Views
  • 3 replies
  • 0 likes

Solved!! Collections tab disappeared

Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday after logging in with a different account then back in ...

  • Regular
  • Hi, I've been really enjoying the collections function on the iPhone (apart from having to create duplicates in playlists if I want to go offline but that's a different matter) however yesterday ...
  • Adam
  • Roadie
  • 1958 Views
  • 24 replies
  • 0 likes
  • 1958 Views
  • 24 replies
  • 0 likes

Not recognizing premium on iOS

See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features on my phone, which I use 95% of the time with Spoti...

  • Casual Listener
  • See title. Been re-installing the app, turning the phone off and on, logging in and out and nothing seems to be working. Premium works fine on my desktop but I don't have any of the premium features ...
  • Adam
  • Roadie
  • 246 Views
  • 4 replies
  • 0 likes
  • 246 Views
  • 4 replies
  • 0 likes

Spotify eating up data and causing overage charges

Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of my Spotify settings, nor have I used the app any mor...

  • Music Fan
  • Hello, I am using the latest version of Spotify on iOS 7 (running on an iPhone 5) with a Premium account and, just this month, it has started to eat up my data like crazy. I have not changed any of m...
  • Peter__
  • Community Legend
  • 9050 Views
  • 27 replies
  • 1 likes
  • 9050 Views
  • 27 replies
  • 1 likes

Solved!! Unable to use Filter option in iOS7 when either Offline or WiFi not available.

Hi, I'm using Spotify on my iPhone 5s and the Playlist title bar overlays the filter tab redering it unusable when a message like "offline mode" or "No Internet connection available" is being displayed at the bottom of the screen. Works fine on my an...

  • Casual Listener
  • Hi,   I'm using Spotify on my iPhone 5s and the Playlist title bar overlays the filter tab redering it unusable when a message like "offline mode" or "No Internet connection available" is be...
  • Peter__
  • Community Legend
  • 419 Views
  • 4 replies
  • 0 likes
  • 419 Views
  • 4 replies
  • 0 likes

Forgets track position on longer (40+ min) songs

I am having an odd issue where, when I listen to a long track on the iOS Spotify app, and then I pause the song and quit the app, when I reopen the app and resume play, it has gone back to an earlier position in the song (sometimes a 15 to 20-minute ...

  • Newbie
  • I am having an odd issue where, when I listen to a long track on the iOS Spotify app, and then I pause the song and quit the app, when I reopen the app and resume play, it has gone back to an earlier...
  • robinarmy
  • Newbie
  • 421 Views
  • 3 replies
  • 0 likes
  • 421 Views
  • 3 replies
  • 0 likes

Interface / Skin for toddlers

Small children love music, and even toddlers know how to use an iPad or a touch-phone.Would it be possible to create a skin/interface for small children that would allow parents to make playlists for their kids? The interface should be as simple as p...

  • Regular
  • Small children love music, and even toddlers know how to use an iPad or a touch-phone.Would it be possible to create a skin/interface for small children that would allow parents to make playlists for...
  • Peter__
  • Community Legend
  • 248 Views
  • 1 replies
  • 1 likes
  • 248 Views
  • 1 replies
  • 1 likes

using spotify with iPod 4.2.1

hey, i bought premium version but cant install the spotify app via app store. is there a workaround to use the app anyway?...

  • Casual Listener
  • hey, i bought premium version but cant install the spotify app via app store.   is there a workaround to use the app anyway?...
  • chrisacn3004
  • Casual Listener
  • 1075 Views
  • 2 replies
  • 0 likes
  • 1075 Views
  • 2 replies
  • 0 likes

My spotify is not working?

I had spotify working for a month now it won't load up. It try's to then just shuts down. Sonetimes it says won't load in offline mode but I am online as my safari working and Facebook etc. I am on an iPhone 5c and pay for spotify premium. Please hel...

  • Newbie
  • I had spotify working for a month now it won't load up. It try's to then just shuts down. Sonetimes it says won't load in offline mode but I am online as my safari working and Facebook etc. I am on a...
  • Peter__
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Sorting Titel in Playlists on iPhone

I have the Problem, that the new Titels saved at last in the Playlist. Why does the new Titel not put on the Top of the Playlist? Thats goes bevore... but not since one Year. There is NO way to play the newest Title in the Playlist.... because there ...

  • Music Fan
  • I have the Problem, that the new Titels saved at last in the Playlist. Why does the new Titel not put on the Top of the Playlist? Thats goes bevore... but not since one Year.   There is NO...
  • BikerChuck
  • Music Fan
  • 234 Views
  • 4 replies
  • 0 likes
  • 234 Views
  • 4 replies
  • 0 likes

won't allow me too sync playlist

I have just upgraded and paid for premium. I have gone too sync playlist and it won't do it. I've rebooted my iphone 5 and reinstalled app numerous times and still not joy. Main reason was for this feature. Help please

  • Newbie
  • I have just upgraded and paid for premium. I have gone too sync playlist and it won't do it. I've rebooted my iphone 5 and reinstalled app numerous times and still not joy. Main reason was for this f...
  • Joe
  • Community Legend
  • 161 Views
  • 2 replies
  • 0 likes
  • 161 Views
  • 2 replies
  • 0 likes

album button vanished

My favorite aspect of Spotfy was being able to save albums and then browse them as albums, covers and all. The "album" tab is gone, and the albums now say "save as playlist" rather than "add to albums." Please tell me I'm missing something and this i...

  • Casual Listener
  • My favorite aspect of Spotfy was being able to save albums and then browse them as albums, covers and all. The "album" tab is gone, and the albums now say "save as playlist" rather than "add to album...
  • Peter__
  • Community Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Search function doesn't work!!

Why doesn't the search function in Spotify work anymore?! It's impossible to search for any music!

  • Casual Listener
  • Why doesn't the search function in Spotify work anymore?! It's impossible to search for any music!
  • Misd
  • Casual Listener
  • 795 Views
  • 3 replies
  • 0 likes
  • 795 Views
  • 3 replies
  • 0 likes

Unable to play track

I have seen this in a couple of other threads, but its enough of a bother that I wanted to start a new one. I had an iPhone 4s with Spotify Premium and I had been getting an error after a track had played for a few seconds: "Unable to play track" and...

  • Casual Listener
  • I have seen this in a couple of other threads, but its enough of a bother that I wanted to start a new one.   I had an iPhone 4s with Spotify Premium and I had been getting an error after a ...
  • Tusk24
  • Casual Listener
  • 2504 Views
  • 3 replies
  • 0 likes
  • 2504 Views
  • 3 replies
  • 0 likes

Solved!! My premium account is not activating

I just purchases 6 months of premium. I received a receipt, but when I log onto the app on my phone it won't allow me to listen. It suggests I purchase premium. But I already have it.

  • Casual Listener
  • I just purchases 6 months of premium. I received a receipt, but when I log onto the app on my phone it won't allow me to listen. It suggests I purchase premium. But I already have it.
  • Davidhunt
  • Casual Listener
  • 231 Views
  • 4 replies
  • 0 likes
  • 231 Views
  • 4 replies
  • 0 likes

Spotify free on iOS 4.2.1 ?

Hi. My daughter wants to use my 2gen itouch ios 4.2.1 as a spotify radion with bluetooth speekers, it worket fine in the 2 day test period but the older version of the player doesnt support the new free playing modus. will this be posible at all ? Sp...

  • Newbie
  • Hi. My daughter wants to use my 2gen itouch ios 4.2.1 as a spotify radion with bluetooth speekers, it worket fine in the 2 day test period but the older version of the player doesnt support the new...
  • Peter__
  • Community Legend
  • 1109 Views
  • 1 replies
  • 0 likes
  • 1109 Views
  • 1 replies
  • 0 likes

Shuffle Play for Premium Users

The change with the free offering now provides non premium users the option I've wanted for a while: Artist wide shuffle play. Is this coming for premium subs as well?Scenario: Search for Artist: pearl jamSelect Artist pageDesire; shuffle and play ra...

  • Newbie
  • The change with the free offering now provides non premium users the option I've wanted for a while: Artist wide shuffle play. Is this coming for premium subs as well? Scenario: Search fo...
  • Peter__
  • Community Legend
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Solved!! iPhone/iPad different functionality?

Using the free Spotify, is it me or is the functionality between the two devices different?I can't seem on my iPhone to be able to choose songs in my playlist and can only skip six songs in an hour (iPad you can skip as many as you like).

  • Casual Listener
  • Using the free Spotify, is it me or is the functionality between the two devices different? I can't seem on my iPhone to be able to choose songs in my playlist and can only skip six songs in an ho...
  • AndyTheAnimal
  • Casual Listener
  • 10432 Views
  • 2 replies
  • 0 likes
  • 10432 Views
  • 2 replies
  • 0 likes