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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44002 Views

44 replies

10 likes

  • 44002 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109529 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1674 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302050 Views

62 replies

16 likes

  • 302050 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128009 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iPhone and iPad playslists not matching up

Hi, My offline playlists for my iPhone and iPad have recently stopped syncing with one another. For example, when I add tracks to an offline playlist on my iPhone it doesn't update the same playlist on my iPad automatically. The same goes for removin...

Casual Listener

Hi,    My offline playlists for my iPhone and iPad have recently stopped syncing with one another. For example, when I add tracks to an offline playlist on my iPhone it doesn't update t...

MichaelW

Community Legend

962 Views

3 replies

0 likes

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  • 3 replies
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Your Music Lost when opening app and losing service or wifi

Description This has become a consistent issue for me for months. Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my entire Your Music library disappear before my eyes. A more...

Regular

Description This has become a consistent issue for me for months.  Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my...

Jordi

Community Legend

1518 Views

6 replies

0 likes

connection
Your Music
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Overall Radio Issues

I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain: 1) Repetitiveness and a lack of selection 2) Classical music seems to be one giant, vague category If you create a radio station and...

Regular

I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain:   1) Repetitiveness and a lack of selection 2) Classical music se...

fn0000rd

Regular

658 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

constant crashing clicking on a related artist

iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down. It is starting to get old.

Roadie

iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down.   It is starting to get old. 

dj_x

Newbie

664 Views

1 replies

0 likes

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  • 1 replies
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iOS 8 issues

I am having trouble with Spotify on my iPad and my iPhone. When I open Spotify on my iPad it just crashes. I tried deleting the application and then reinstalling it...that did nothing. Then, on my iPhone Spotify said "Auto Login failed" so I tried to...

Casual Listener

I am having trouble with Spotify on my iPad and my iPhone. When I open Spotify on my iPad it just crashes. I tried deleting the application and then reinstalling it...that did nothing. Then, on my iP...

mrchrisroden

Casual Listener

2011 Views

8 replies

0 likes

  • 2011 Views
  • 8 replies
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Not getting green arrow for offline play

I have enabled "available off line" on my phone for a particular play list. I don't have much room on my iPhone, but I want this one short play list available off line to play in the car. Green button enabled on iPhone. But it's not downloading to my...

Casual Listener

I have enabled "available off line" on my phone for a particular play list. I don't have much room on my iPhone, but I want this one short play list available off line to play in the car. Green butto...

Peter__

Community Legend

3294 Views

1 replies

0 likes

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Spotify Iphone 5 problems

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on stopping during the middle of a track, so i would have t...

Newbie

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on sto...

Peter__

Community Legend

1182 Views

1 replies

0 likes

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  • 1 replies
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Crah

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home button , but is there a way to stop it permanently...

Newbie

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home...

MichaelW

Community Legend

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
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Playing albums in order

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

Newbie

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

MichaelW

Community Legend

1206 Views

1 replies

0 likes

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  • 1 replies
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View queue on iPad

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must be a way on its big brother.I'm not missing some obv...

Newbie

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must b...

MattSuda

Spotify Star

747 Views

2 replies

2 likes

  • 747 Views
  • 2 replies
  • 2 likes

2 iphones

I have 2 iphones .. HOw can use spotify on both @ the same time .  

Newbie

I have 2 iphones .. HOw can use spotify on both @ the same time .  

MattSuda

Spotify Star

965 Views

2 replies

0 likes

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What is "Save" on my iPhone under some albums?

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a speciall album and recall it our of my own memory it will...

Casual Listener

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a specia...

Rodrigo

Community Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
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When will album view be added to the iPad app?

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix this issue.

Newbie

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix t...

Grace

Spotify

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
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2 issues: Stops playing + plays without sound

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps playing, but there's just no sound. It doesn't seem...

Newbie

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps ...

Jason

Spotify Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Can't Sync some songs on iPhone

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wouldn't waste my iPhone battery, and all the songs w...

Newbie

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wo...

Jason

Spotify Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Language swedish-english and Discover on Ipad

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I can have it in english again. And complete the Ipad-v...

Casual Listener

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I ...

patrikf

Music Fan

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

I phone playlist

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my playlist went

Newbie

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my...

MichaelW

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 6+ can't play local mp3s

Hi. I have a new iPhone 6+ (updated to iOS 8.0.2). I've used iTunes to put some mp3 files onto my phone. The songs are visible under the native iPhone "music" app, and they play fine. I want to play the songs from within the Spotify app (updated to v...

Casual Listener

Hi.  I have a new iPhone 6+ (updated to iOS 8.0.2).  I've used iTunes to put some mp3 files onto my phone.  The songs are visible under the native iPhone "music" app, and they play fin...

ederosia

Casual Listener

1861 Views

2 replies

0 likes

  • 1861 Views
  • 2 replies
  • 0 likes