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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232351 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113868 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2276 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303830 Views

61 replies

16 likes

  • 303830 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129596 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify Iphone 5 problems

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on stopping during the middle of a track, so i would have t...

Newbie

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on sto...

Peter__

Community Legend

1184 Views

1 replies

0 likes

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  • 1 replies
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Crah

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home button , but is there a way to stop it permanently...

Newbie

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home...

MichaelW

Community Legend

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
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Playing albums in order

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

Newbie

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

MichaelW

Community Legend

1210 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

View queue on iPad

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must be a way on its big brother.I'm not missing some obv...

Newbie

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must b...

MattSuda

Spotify Star

753 Views

2 replies

2 likes

  • 753 Views
  • 2 replies
  • 2 likes

2 iphones

I have 2 iphones .. HOw can use spotify on both @ the same time .  

Newbie

I have 2 iphones .. HOw can use spotify on both @ the same time .  

MattSuda

Spotify Star

969 Views

2 replies

0 likes

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  • 2 replies
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What is "Save" on my iPhone under some albums?

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a speciall album and recall it our of my own memory it will...

Casual Listener

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a specia...

Rodrigo

Community Legend

623 Views

1 replies

0 likes

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  • 1 replies
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When will album view be added to the iPad app?

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix this issue.

Newbie

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix t...

Grace

Spotify

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

2 issues: Stops playing + plays without sound

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps playing, but there's just no sound. It doesn't seem...

Newbie

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps ...

Jason

Spotify Legend

728 Views

1 replies

0 likes

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Can't Sync some songs on iPhone

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wouldn't waste my iPhone battery, and all the songs w...

Newbie

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wo...

Jason

Spotify Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Language swedish-english and Discover on Ipad

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I can have it in english again. And complete the Ipad-v...

Casual Listener

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I ...

patrikf

Music Fan

584 Views

1 replies

0 likes

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  • 1 replies
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I phone playlist

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my playlist went

Newbie

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my...

MichaelW

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 6+ can't play local mp3s

Hi. I have a new iPhone 6+ (updated to iOS 8.0.2). I've used iTunes to put some mp3 files onto my phone. The songs are visible under the native iPhone "music" app, and they play fine. I want to play the songs from within the Spotify app (updated to v...

Casual Listener

Hi.  I have a new iPhone 6+ (updated to iOS 8.0.2).  I've used iTunes to put some mp3 files onto my phone.  The songs are visible under the native iPhone "music" app, and they play fin...

ederosia

Casual Listener

1870 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify mobile not going online

Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred". I have uninstalled and reinstalled the app numero...

Casual Listener

Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred"...

mbiddle153

Casual Listener

987 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Track links do not work.

Hear me now. I love the social aspect of Spotify. However, when I get music links from friends (people don't seem to use the build in sharing feature) that link to a specific track I am unable to see what track is linked. When I open the link in the ...

Newbie

Hear me now.   I love the social aspect of Spotify. However, when I get music links from friends (people don't seem to use the build in sharing feature) that link to a specific track I am un...

JoeThomas

Community Legend

2121 Views

1 replies

1 likes

  • 2121 Views
  • 1 replies
  • 1 likes

App keeps crashing on ipad

I have Spotify Pemium, and lately it has just started either cutting a song off mid play or just crashing totally. I have re-installed the app and have over 12gb available, so don't understand why this happens?? Does anyone know?

Regular

I have Spotify Pemium, and lately it has just started either cutting a song off mid play or just crashing totally. I have re-installed the app and have over 12gb available, so don't understand why th...

clompy

Newbie

23755 Views

7 replies

1 likes

  • 23755 Views
  • 7 replies
  • 1 likes

My songs have been desynchronized

The songs I downloaded to my iPhone to listen offline, are desynchronized without notice. There are more than a hundred songs that should resynchronize, and I do not want it to happen again. I have Spotify Premium and my payments are current. What co...

Newbie

The songs I downloaded to my iPhone to listen offline, are desynchronized without notice. There are more than a hundred songs that should resynchronize, and I do not want it to happen again...

gmn312

Casual Listener

883 Views

1 replies

0 likes

desynchronization
iphone
synchronization
  • 883 Views
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Making your Facebook account into a spotify account only?

I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log into Facebook. Help!

Newbie

I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log int...

MichaelW

Community Legend

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Offline download

My songs won't sync to offline. I have iOS 8 and an iPhone 6 and I am paying for premium

Casual Listener

My songs won't sync to offline. I have iOS 8 and an iPhone 6 and I am paying for premium

Tq1229

Casual Listener

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes