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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44769 Views

45 replies

10 likes

  • 44769 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110870 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1819 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302653 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128492 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Enabling avilable offline on Your Music

For the last 2 days the feature to make "Your Music" available offline isn't working. Any ideas?

Newbie

For the last 2 days the feature to make "Your Music" available offline isn't working. Any ideas?

MichaelW

Community Legend

454 Views

1 replies

0 likes

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IPhone 5 keeps crashing on the start up screen.

i have an iPhone 5 running iOS 8 non-jail broken the model is MD654LL/A i run the latest version of spotify on my phone it works on my laptop but not in my phone it keep crashing right when I get on the spotify app, it stays on the startup screen wit...

Newbie

i have an iPhone 5 running iOS 8 non-jail broken the model is MD654LL/A i run the latest version of spotify on my phone it works on my laptop but not in my phone it keep crashing right when I get on ...

MichaelW

Community Legend

702 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Sync music from your ipod

It is possible to sync music spotify ipod

Casual Listener

It is possible to sync music spotify ipod

wandet

Casual Listener

954 Views

4 replies

0 likes

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  • 4 replies
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Spotify 1.8.0 has always crashed in iOS8.0.2

iPhone 6 128G with iOS8.0.2 I upgrade the spotify1.8.0. When I start the app, It shows the spotify logo for 10 seconds and then crashed.

Newbie

iPhone 6 128G with iOS8.0.2   I upgrade the spotify1.8.0. When I start the app, It shows the spotify logo for 10 seconds and then crashed.      

hazellynx

Newbie

1271 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Login issue with iPad

I've been having an issue with Spotify on my iPad. I've never been able to successfully get back the login screen, it's really odd. I always get as far as the welcome screen, enter my details (I have a premium account) and it simply never finishes th...

Casual Listener

I've been having an issue with Spotify on my iPad. I've never been able to successfully get back the login screen, it's really odd. I always get as far as the welcome screen, enter my details (I have...

TricycleExpress

Casual Listener

1197 Views

3 replies

0 likes

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Spotify does not open beyond logo screen

iPhone 5iOS 8.02Spotify Version 1.8.0Spotify "crashes" or freezes on initial logo/load screen. I've had this issue ever since upgrading to iOS 8. Hoping for a quick resolution as I quite miss my Spotify music and playlists.

Casual Listener

iPhone 5 iOS 8.02 Spotify Version 1.8.0 Spotify "crashes" or freezes on initial logo/load screen. I've had this issue ever since upgrading to iOS 8. Hoping for a quick resolution as I quite miss...

MattSuda

Spotify Star

734 Views

2 replies

0 likes

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Syncing Not Working

I am a premium member, and just got my wife the premium version as well. We both use Spotify with our iPhones; mine a 4s, hers a 4. As of late, when I move the 'Available Offline' slider to "Yes," instead of syncing, each track has a grey circle with...

Casual Listener

I am a premium member, and just got my wife the premium version as well. We both use Spotify with our iPhones; mine a 4s, hers a 4. As of late, when I move the 'Available Offline' slider to "Yes," in...

lucasmarshall02

Newbie

1043 Views

4 replies

0 likes

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Solved!! can you play spotify playlists in airplane mode - ie. no wifi or cellular connection?

I live in europe and the signal here is TERRIBLE. I am a fitness instructor too and its too expensive to keep buying new songs. Hopeing to buy the spotify premium and make playlists and play them during my classes but while my phone is not connected ...

Newbie

I live in europe and the signal here is TERRIBLE. I am a fitness instructor too and its too expensive to keep buying new songs. Hopeing to buy the spotify premium and make playlists and play them dur...

Peter__

Community Legend

134382 Views

4 replies

0 likes

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Add album to new playlist does not auto suggest playlist name

Previously when I added an album to a new playlist the artist and album name was suggested. This does not work anymore on the iPhone on the iPad it stil works. It was a great feature. Is it a bug or design?

Newbie

Previously when I added an album to a new playlist the artist and album name was suggested. This does not work anymore on the iPhone on the iPad it stil works. It was a great feature. Is it a bug or ...

johnnyk0

Casual Listener

744 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

My music on iPad

Why can not you do on your computer and iPhone geseleceteerde your own songs, albums, artists, and local files and see why you can not see it on the iPad?

Newbie

Why can not you do on your computer and iPhone geseleceteerde your own songs, albums, artists, and local files and see why you can not see it on the iPad?

1354 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Sprint spotify free trial

Hello, I called sprint to let them know my free spotify trial link from my text message wasn't. It may have been because I changed phone numbers after I got my new phone. I really want the 6 months free and sprint told me to call spotify and I can't ...

Casual Listener

Hello, I called sprint to let them know my free spotify trial link from my text message wasn't. It may have been because I changed phone numbers after I got my new phone. I really want the 6 months f...

Brycem28m

Casual Listener

815 Views

1 replies

0 likes

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  • 1 replies
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Music on iPod touch

Hi, i have an iPod touch (last generation). I've installed Spotify on it (premium account) and I've got some music on it (mp3 files, that i've bought before registering on Spotify). My question is how can I use my mp3 files that I have on the iPod wi...

Casual Listener

Hi, i have an iPod touch (last generation). I've installed Spotify on it (premium account) and I've got some music on it (mp3 files, that i've bought before registering on Spotify). My question...

kbrooksc

Community Legend

463 Views

1 replies

0 likes

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  • 1 replies
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how do I unsync playlists from my iPhone 4?

Ok, I am a complete idiot when it comes to anything involving technology, I need help haha. I figured out how to sync my playlists to my iPhone 4, but now I no longer have any available storage on my phone. I figured I would just star the songs/album...

Newbie

Ok, I am a complete idiot when it comes to anything involving technology, I need help haha. I figured out how to sync my playlists to my iPhone 4, but now I no longer have any available storage on my...

bumbarass

Casual Listener

1368 Views

2 replies

0 likes

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  • 2 replies
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Most of the suggested playlists in browse fail to open

Hey, This is the scenario I have: - Most of the suggested playlists that change depending on the time of the day, fail to open in my iphone. It stays in "loading" for ever. - If I look for the playlist using by genres, then it opens just fine. - Some...

Casual Listener

Hey,    This is the scenario I have:   - Most of the suggested playlists that change depending on the time of the day, fail to open in my iphone. It stays in "loading" for ever. ...

moebius

Casual Listener

1090 Views

6 replies

0 likes

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  • 6 replies
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Some Available Songs/Tracks Won't Play on my iphone5 s

Hello! My problem is that i have spotify on four devices. Mac, ipad, iphone 4s and iphone 5s. BUT the some songs will not start to play on my iphone 5s. They work fine on every other device. Now i have read som of the similar issues on here. And I ha...

Casual Listener

Hello! My problem is that i have spotify on four devices. Mac, ipad, iphone 4s and iphone 5s. BUT the some songs will not start to play on my iphone 5s. They work fine on every other device. Now i ...

Knightonjohncha

Newbie

1607 Views

6 replies

0 likes

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  • 6 replies
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An annoying problem on IPAD MINI, and a feature request

Hello, So far I have enjoyed the IPAD version of the app. However I noticed a bug that seriously affects the user experience. Indeed it seems that after I browsed into several side widgets, the pictures would not appear anymore, and I can't actually ...

Newbie

Hello, So far I have enjoyed the IPAD version of the app. However I noticed a bug that seriously affects  the user experience. Indeed it seems that after I browsed into several side wid...

Corrina

Newbie

1241 Views

3 replies

0 likes

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  • 3 replies
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Something Went Wrong

On my account that i have on ipod touch every time i like or dislike a song "something went wrong" pops up, i have been enjoying listening to the music for a while now but not using the account as much now due the problem that i just mentionioned. PL...

Newbie

On my account that i have on ipod touch every time i like or dislike a song "something went wrong" pops up, i have been enjoying listening to the music for a while now but not using the account as mu...

neelyjo

Casual Listener

828 Views

1 replies

0 likes

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Solved!! iPhone 5s something went wrong!

I need help! My spotify premium is not working apart from the browse function. When I try to look at my starred tracks it just has the spinning loading sign non stop. Also when I try and view my profile, search or anything else all it says is 'someth...

Casual Listener

I need help! My spotify premium is not working apart from the browse function. When I try to look at my starred tracks it just has the spinning loading sign non stop. Also when I try and view my ...

neelyjo

Casual Listener

3409 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Change language on iPhone

How can I change the language in spotify on my iphone? Trid to re-install, delete etc. I wan't to use English but everytime I try to re-install it starts up in German!!!!!!! Thank you

Newbie

How can I change the language in spotify on my iphone? Trid to re-install, delete etc. I wan't to use English but everytime I try to re-install it starts up in German!!!!!!! Thank you 🙂 

MichaelW

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes