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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233973 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115552 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2477 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304409 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130013 Views

19 replies

38 likes

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  • 38 likes

Spotify does not open beyond logo screen

iPhone 5iOS 8.02Spotify Version 1.8.0Spotify "crashes" or freezes on initial logo/load screen. I've had this issue ever since upgrading to iOS 8. Hoping for a quick resolution as I quite miss my Spotify music and playlists.

Casual Listener

iPhone 5 iOS 8.02 Spotify Version 1.8.0 Spotify "crashes" or freezes on initial logo/load screen. I've had this issue ever since upgrading to iOS 8. Hoping for a quick resolution as I quite miss...

MattSuda

Spotify Star

740 Views

2 replies

0 likes

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Syncing Not Working

I am a premium member, and just got my wife the premium version as well. We both use Spotify with our iPhones; mine a 4s, hers a 4. As of late, when I move the 'Available Offline' slider to "Yes," instead of syncing, each track has a grey circle with...

Casual Listener

I am a premium member, and just got my wife the premium version as well. We both use Spotify with our iPhones; mine a 4s, hers a 4. As of late, when I move the 'Available Offline' slider to "Yes," in...

lucasmarshall02

Newbie

1053 Views

4 replies

0 likes

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Solved!! can you play spotify playlists in airplane mode - ie. no wifi or cellular connection?

I live in europe and the signal here is TERRIBLE. I am a fitness instructor too and its too expensive to keep buying new songs. Hopeing to buy the spotify premium and make playlists and play them during my classes but while my phone is not connected ...

Newbie

I live in europe and the signal here is TERRIBLE. I am a fitness instructor too and its too expensive to keep buying new songs. Hopeing to buy the spotify premium and make playlists and play them dur...

Peter__

Community Legend

134408 Views

4 replies

0 likes

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Add album to new playlist does not auto suggest playlist name

Previously when I added an album to a new playlist the artist and album name was suggested. This does not work anymore on the iPhone on the iPad it stil works. It was a great feature. Is it a bug or design?

Newbie

Previously when I added an album to a new playlist the artist and album name was suggested. This does not work anymore on the iPhone on the iPad it stil works. It was a great feature. Is it a bug or ...

johnnyk0

Casual Listener

751 Views

2 replies

2 likes

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My music on iPad

Why can not you do on your computer and iPhone geseleceteerde your own songs, albums, artists, and local files and see why you can not see it on the iPad?

Newbie

Why can not you do on your computer and iPhone geseleceteerde your own songs, albums, artists, and local files and see why you can not see it on the iPad?

1355 Views

0 replies

2 likes

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Sprint spotify free trial

Hello, I called sprint to let them know my free spotify trial link from my text message wasn't. It may have been because I changed phone numbers after I got my new phone. I really want the 6 months free and sprint told me to call spotify and I can't ...

Casual Listener

Hello, I called sprint to let them know my free spotify trial link from my text message wasn't. It may have been because I changed phone numbers after I got my new phone. I really want the 6 months f...

Brycem28m

Casual Listener

818 Views

1 replies

0 likes

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Music on iPod touch

Hi, i have an iPod touch (last generation). I've installed Spotify on it (premium account) and I've got some music on it (mp3 files, that i've bought before registering on Spotify). My question is how can I use my mp3 files that I have on the iPod wi...

Casual Listener

Hi, i have an iPod touch (last generation). I've installed Spotify on it (premium account) and I've got some music on it (mp3 files, that i've bought before registering on Spotify). My question...

kbrooksc

Community Legend

468 Views

1 replies

0 likes

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how do I unsync playlists from my iPhone 4?

Ok, I am a complete idiot when it comes to anything involving technology, I need help haha. I figured out how to sync my playlists to my iPhone 4, but now I no longer have any available storage on my phone. I figured I would just star the songs/album...

Newbie

Ok, I am a complete idiot when it comes to anything involving technology, I need help haha. I figured out how to sync my playlists to my iPhone 4, but now I no longer have any available storage on my...

bumbarass

Casual Listener

1371 Views

2 replies

0 likes

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Most of the suggested playlists in browse fail to open

Hey, This is the scenario I have: - Most of the suggested playlists that change depending on the time of the day, fail to open in my iphone. It stays in "loading" for ever. - If I look for the playlist using by genres, then it opens just fine. - Some...

Casual Listener

Hey,    This is the scenario I have:   - Most of the suggested playlists that change depending on the time of the day, fail to open in my iphone. It stays in "loading" for ever. ...

moebius

Casual Listener

1095 Views

6 replies

0 likes

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Some Available Songs/Tracks Won't Play on my iphone5 s

Hello! My problem is that i have spotify on four devices. Mac, ipad, iphone 4s and iphone 5s. BUT the some songs will not start to play on my iphone 5s. They work fine on every other device. Now i have read som of the similar issues on here. And I ha...

Casual Listener

Hello! My problem is that i have spotify on four devices. Mac, ipad, iphone 4s and iphone 5s. BUT the some songs will not start to play on my iphone 5s. They work fine on every other device. Now i ...

Knightonjohncha

Newbie

1612 Views

6 replies

0 likes

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An annoying problem on IPAD MINI, and a feature request

Hello, So far I have enjoyed the IPAD version of the app. However I noticed a bug that seriously affects the user experience. Indeed it seems that after I browsed into several side widgets, the pictures would not appear anymore, and I can't actually ...

Newbie

Hello, So far I have enjoyed the IPAD version of the app. However I noticed a bug that seriously affects  the user experience. Indeed it seems that after I browsed into several side wid...

Corrina

Newbie

1245 Views

3 replies

0 likes

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Something Went Wrong

On my account that i have on ipod touch every time i like or dislike a song "something went wrong" pops up, i have been enjoying listening to the music for a while now but not using the account as much now due the problem that i just mentionioned. PL...

Newbie

On my account that i have on ipod touch every time i like or dislike a song "something went wrong" pops up, i have been enjoying listening to the music for a while now but not using the account as mu...

neelyjo

Casual Listener

832 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iPhone 5s something went wrong!

I need help! My spotify premium is not working apart from the browse function. When I try to look at my starred tracks it just has the spinning loading sign non stop. Also when I try and view my profile, search or anything else all it says is 'someth...

Casual Listener

I need help! My spotify premium is not working apart from the browse function. When I try to look at my starred tracks it just has the spinning loading sign non stop. Also when I try and view my ...

neelyjo

Casual Listener

3415 Views

3 replies

0 likes

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Change language on iPhone

How can I change the language in spotify on my iphone? Trid to re-install, delete etc. I wan't to use English but everytime I try to re-install it starts up in German!!!!!!! Thank you

Newbie

How can I change the language in spotify on my iphone? Trid to re-install, delete etc. I wan't to use English but everytime I try to re-install it starts up in German!!!!!!! Thank you 🙂 

MichaelW

Community Legend

596 Views

1 replies

0 likes

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Solved!! iOS 8 Support?

Updated to ios 8 today and Spotify crashes every time when trying to open. I have the latest version of Spotify as well. I have also reset my phone on top of deleting and reinstalling the app. Just wanted to put this up to get the issue noticed.

Regular

Updated to ios 8 today and Spotify crashes every time when trying to open. I have the latest version of Spotify as well. I have also reset my phone on top of deleting and reinstalling the app. Just w...

MichaelW

Community Legend

25058 Views

141 replies

17 likes

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  • 141 replies
  • 17 likes

Albums saved, but not available in the mobile version

I've reported issues with albums disappearing from the album list, but still being available in the desktop version of Spotify. The problem now is different: when I save an album with the desktop version, it's not sync'ed in the mobile version. But i...

Regular

I've reported issues with albums disappearing from the album list, but still being available in the desktop version of Spotify.  The problem now is different: when I save an album with the des...

437 Views

0 replies

0 likes

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Crash on iPhone 5

iPhone 5 crashes when I search through any of the playlists. As I'm scrolling down it will get midway to 3/4's of the way down and crash.Also, when I select a playlist I have not used prior it will just show the 3 dots and never show the songs. Very ...

Newbie

iPhone 5 crashes when I search through any of the playlists. As I'm scrolling down it will get midway to 3/4's of the way down and crash. Also, when I select a playlist I have not used prior it wi...

ishmaelk

Regular

1262 Views

6 replies

0 likes

Spotify crashing iOS
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spotify crashes on iphone when offline

Spotify crashes after 1-2 song when in offline mode on iphone 5s. Seems to be fine when in online mode. Iphone is updated to iOS 8.0.2. Problem started after last spotify update 1.8.0

Newbie

Spotify crashes after 1-2 song when in offline mode on iphone 5s. Seems to be fine when in online mode. Iphone is updated to iOS 8.0.2. Problem started after last spotify update 1.8.0

780 Views

0 replies

0 likes

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Fail with names of playlist

When i add albums to playlists after discovering them, so far the list was named automatically (artists - name of album). With the current app version for a couple of days now I have to re-type the entire name. Any way to solve this?

Casual Listener

When i add albums to playlists after discovering them, so far the list was named automatically (artists - name of album). With the current app version for a couple of days now I have to re-type the e...

447 Views

0 replies

0 likes

  • 447 Views
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