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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243615 Views

27 replies

5 likes

  • 243615 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127423 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3081 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308433 Views

62 replies

16 likes

  • 308433 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132510 Views

19 replies

38 likes

  • 132510 Views
  • 19 replies
  • 38 likes

Your Music Lost when opening app and losing service or wifi

Description This has become a consistent issue for me for months. Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my entire Your Music library disappear before my eyes. A more...

Regular

Description This has become a consistent issue for me for months.  Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my...

Jordi

Community Legend

1560 Views

6 replies

0 likes

connection
Your Music
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Overall Radio Issues

I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain: 1) Repetitiveness and a lack of selection 2) Classical music seems to be one giant, vague category If you create a radio station and...

Regular

I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain:   1) Repetitiveness and a lack of selection 2) Classical music se...

fn0000rd

Regular

682 Views

2 replies

0 likes

  • 682 Views
  • 2 replies
  • 0 likes

constant crashing clicking on a related artist

iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down. It is starting to get old.

Roadie

iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down.   It is starting to get old. 

dj_x

Newbie

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

iOS 8 issues

I am having trouble with Spotify on my iPad and my iPhone. When I open Spotify on my iPad it just crashes. I tried deleting the application and then reinstalling it...that did nothing. Then, on my iPhone Spotify said "Auto Login failed" so I tried to...

Casual Listener

I am having trouble with Spotify on my iPad and my iPhone. When I open Spotify on my iPad it just crashes. I tried deleting the application and then reinstalling it...that did nothing. Then, on my iP...

mrchrisroden

Casual Listener

2073 Views

8 replies

0 likes

  • 2073 Views
  • 8 replies
  • 0 likes

Not getting green arrow for offline play

I have enabled "available off line" on my phone for a particular play list. I don't have much room on my iPhone, but I want this one short play list available off line to play in the car. Green button enabled on iPhone. But it's not downloading to my...

Casual Listener

I have enabled "available off line" on my phone for a particular play list. I don't have much room on my iPhone, but I want this one short play list available off line to play in the car. Green butto...

Peter__

Community Legend

3307 Views

1 replies

0 likes

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  • 1 replies
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Spotify Iphone 5 problems

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on stopping during the middle of a track, so i would have t...

Newbie

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on sto...

Peter__

Community Legend

1195 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Crah

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home button , but is there a way to stop it permanently...

Newbie

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home...

MichaelW

Community Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
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Playing albums in order

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

Newbie

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

MichaelW

Community Legend

1218 Views

1 replies

0 likes

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  • 1 replies
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View queue on iPad

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must be a way on its big brother.I'm not missing some obv...

Newbie

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must b...

MattSuda

Spotify Star

767 Views

2 replies

2 likes

  • 767 Views
  • 2 replies
  • 2 likes

2 iphones

I have 2 iphones .. HOw can use spotify on both @ the same time .  

Newbie

I have 2 iphones .. HOw can use spotify on both @ the same time .  

MattSuda

Spotify Star

984 Views

2 replies

0 likes

  • 984 Views
  • 2 replies
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What is "Save" on my iPhone under some albums?

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a speciall album and recall it our of my own memory it will...

Casual Listener

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a specia...

Rodrigo

Community Legend

638 Views

1 replies

0 likes

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  • 1 replies
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When will album view be added to the iPad app?

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix this issue.

Newbie

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix t...

Grace

Spotify

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
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2 issues: Stops playing + plays without sound

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps playing, but there's just no sound. It doesn't seem...

Newbie

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps ...

Jason

Spotify Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Can't Sync some songs on iPhone

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wouldn't waste my iPhone battery, and all the songs w...

Newbie

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wo...

Jason

Spotify Legend

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Language swedish-english and Discover on Ipad

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I can have it in english again. And complete the Ipad-v...

Casual Listener

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I ...

patrikf

Music Fan

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

I phone playlist

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my playlist went

Newbie

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my...

MichaelW

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 6+ can't play local mp3s

Hi. I have a new iPhone 6+ (updated to iOS 8.0.2). I've used iTunes to put some mp3 files onto my phone. The songs are visible under the native iPhone "music" app, and they play fine. I want to play the songs from within the Spotify app (updated to v...

Casual Listener

Hi.  I have a new iPhone 6+ (updated to iOS 8.0.2).  I've used iTunes to put some mp3 files onto my phone.  The songs are visible under the native iPhone "music" app, and they play fin...

ederosia

Casual Listener

1891 Views

2 replies

0 likes

  • 1891 Views
  • 2 replies
  • 0 likes

Solved!! Spotify mobile not going online

Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred". I have uninstalled and reinstalled the app numero...

Casual Listener

Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred"...

mbiddle153

Casual Listener

1013 Views

4 replies

0 likes

  • 1013 Views
  • 4 replies
  • 0 likes