Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80824 Views
19 replies
37 likes

80824 Views
19 replies
37 likes

Spotify on iPhone4 stops syncing half way and does not restart

Really frustrating. I cannot sync now tracks onto my playlists (for offline play). It starts, randomly, and stops and does not finish. How can force spotify to sync new songs on my phone?

Heccate
Casual Listener
Really frustrating. I cannot sync now tracks onto my playlists (for offline play). It starts, randomly, and stops and does not finish. How can force spotify to sync new songs on my phone? ...
2014-09-03 4:43:14 PM
2014-09-08 9:27:58 AM
jeremygoh
Community Legend
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

"Show Activity" option being changed without permission

Using spotify on iPhone 5 running current iOS version. In the settings pane, under "Social", I keep the option for sharing my listening on facebook set to "off", but I routinely see my listening activity show up on facebook anyway. I go back and chec...

tensoreveryday
Newbie
Using spotify on iPhone 5 running current iOS version. In the settings pane, under "Social", I keep the option for sharing my listening on facebook set to "off", but I routinely see ...
2014-09-03 4:59:34 PM
2014-09-08 9:25:47 AM
jeremygoh
Community Legend
922 Views
1 replies
0 likes
iphone 5
Social

922 Views
1 replies
0 likes

iOS app crashing

Hi there I'm using an iPhone 4s with iOS 7.1.2. I have downloaded the app and it crashes after I try and log in. I have turned the phone off and on. Deleted the app restarted the phone and tried installing again. Nothing works. (Clean i...

red13matt
Casual Listener
Hi there I'm using an iPhone 4s with iOS 7.1.2. I have downloaded the app and it crashes after I try and log in. I have turned th...
2014-09-03 12:42:26 PM
2014-09-08 9:23:58 AM
jeremygoh
Community Legend
538 Views
3 replies
0 likes
Other

538 Views
3 replies
0 likes

SPOTIFY PREMIUM WILL NOT REGISTER ON IPHONE 5

I've always used spotify and recently lost my debit card, so the payment was cancelled. When I went to put in the new card numberit wouldn't take it. Ive gotten reciepts saying the purchase went through, but it's still showing as a free account on my...

EmilyERule
Newbie
I've always used spotify and recently lost my debit card, so the payment was cancelled. When I went to put in the new card numberit wouldn't take it. Ive gotten reciepts saying the purchase went thro...
2014-09-04 4:04:56 AM
2014-09-08 9:17:14 AM
jeremygoh
Community Legend
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

spotify showing free in stead of premium

when i login in spotify website, it shows my premium will be end on 2014-10-03 but when i log into iphone app, it shows free........ please help

h95vwd
Newbie
when i login in spotify website, it shows my premium will be end on 2014-10-03 but when i log into iphone app, it shows free........ please help
2014-09-04 5:49:58 AM
2014-09-08 9:14:52 AM
jeremygoh
Community Legend
628 Views
1 replies
1 likes

628 Views
1 replies
1 likes

Why can I select a track to play on the desktop app but not on my iPhone?

Why can I select a track to play on the desktop app but not on my iPhone? Can anyone explain this? Makes no sense that I can do it on one but not the other!! BTW... Free version...

ForLoveOfHouse
Newbie
Why can I select a track to play on the desktop app but not on my iPhone? Can anyone explain this? Makes no sense that I can do it on one but not the other!! BTW... Free version...&...
2014-09-03 1:41:02 AM
2014-09-08 8:49:02 AM
jeremygoh
Community Legend
481 Views
2 replies
0 likes

481 Views
2 replies
0 likes

Continuous play if a playlist

We use Spotify in our salon. We would like for one playlist to continue to play throughout the day, but it always seems to stop at the end if the playlist. Is there a way to continue to repeat the playlist? I so have premium and I do the offline mode...

Tdwatson
Casual Listener
We use Spotify in our salon. We would like for one playlist to continue to play throughout the day, but it always seems to stop at the end if the playlist. Is there a way to continue to repeat the ...
2014-09-05 1:58:10 AM
2014-09-08 8:44:23 AM
jeremygoh
Community Legend
4867 Views
2 replies
0 likes

4867 Views
2 replies
0 likes

Albums skip around

When I try to play a complete album from my playlist, rather than play the songs in order, Spotify is skipping around to various songs on the album. I do not have the shuffle button on so I am not sure why this would be happening? Help please

Vinniemac
Newbie
When I try to play a complete album from my playlist, rather than play the songs in order, Spotify is skipping around to various songs on the album. I do not have the shuffle button on so I am not su...
2014-09-05 1:35:41 AM
2014-09-08 8:43:30 AM
jeremygoh
Community Legend
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

Browse page does not refresh featured playlists in the rotator

Every morning I have to log out of Spotify and log in again because the Browse page does not automatically does not refresh featured playlists in the rotator box. So for e.g. if I last accessed spotify on my iphone 5s on Tuesday, it would continue sh...

rb610
Newbie
Every morning I have to log out of Spotify and log in again because the Browse page does not automatically does not refresh featured playlists in the rotator box. So for e.g. if I last accessed ...
2014-09-04 12:15:38 AM
2014-09-08 8:41:00 AM
jeremygoh
Community Legend
586 Views
1 replies
0 likes

586 Views
1 replies
0 likes

Saved music missing

The albums/songs I have saved are not showing in "Your Music" on iPhone, but can be seen on my Mac and Android apps.I have tried the following, to no avail:-rebooting my phone-logging out-reinstalling the appI have a premium account and I am using Sp...

kimpatria
Newbie
The albums/songs I have saved are not showing in "Your Music" on iPhone, but can be seen on my Mac and Android apps. I have tried the following, to no avail: -rebooting my phone -logging out -r...
2014-09-04 11:55:49 PM
2014-09-08 8:40:14 AM
jeremygoh
Community Legend
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Offline Issues

While i was playing music at a certain point i got the song stuck, and checkin my iphone i saw that without any action caused by me I found all the playlist erased from the usual place (under "your music"). They aren't there anymore but sill saved on...

Giuls
Newbie
While i was playing music at a certain point i got the song stuck, and checkin my iphone i saw that without any action caused by me I found all the playlist erased from the usual place (under "your m...
2014-09-04 11:31:57 PM
2014-09-08 8:39:45 AM
jeremygoh
Community Legend
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Gift Card

I have already got my spotfiy account to premium but I was using a gift card and activated it from my iphone 5. I heard on previous posts to wait up to 12 hours or log out then back in(which didn't work for me). I would like to know if any of these c...

Copgraveyardxxx
Casual Listener
I have already got my spotfiy account to premium but I was using a gift card and activated it from my iphone 5. I heard on previous posts to wait up to 12 hours or log out then back in(which didn't w...
2014-09-04 9:38:30 PM
2014-09-08 8:39:08 AM
jeremygoh
Community Legend
980 Views
3 replies
0 likes
Gift Card
support

980 Views
3 replies
0 likes

Spotify on Ipad - seaching friends and playlists

Hello, I have the spotify app on my ipad. i am unable to search for friends, whenever i click on the friends tab the only option is connect to facebook. i do not have facebook. if i search with username nothing comes up. also, i am having issues sear...

spot1984
Newbie
Hello, I have the spotify app on my ipad. i am unable to search for friends, whenever i click on the friends tab the only option is connect to facebook. i do not have facebook. if i search w...
2013-03-15 6:31:39 PM
2014-09-08 8:25:55 AM
jeremygoh
Community Legend
1704 Views
5 replies
0 likes

1704 Views
5 replies
0 likes

Shuffle Play- Same sequence of songs

I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost the same exact sequence of songs each day. Its not the first time it has happened either. If that doesnt tell you that shuffle play isnt working then I...

ws1482
Roadie
I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost the same exact sequence of songs each day. Its not the first time it has happened either. If t...
2014-09-05 8:25:06 AM
2014-09-08 8:25:17 AM
jeremygoh
Community Legend
762 Views
3 replies
0 likes

762 Views
3 replies
0 likes

Please fix the syncing on spotify!

Spotify Employees, Please do fix the spotify wifi syncing. It always stays on pending when trying to sync local files and also the album artwork never shows on the playlist tab but it shows as a mini album artwork in the box above the play and pause ...

ethan021021
Casual Listener
Spotify Employees, Please do fix the spotify wifi syncing. It always stays on pending when trying to sync local files and also the album artwork never shows on the playlist tab but it show...
2014-09-06 2:40:57 AM
2014-09-08 8:24:42 AM
jeremygoh
Community Legend
601 Views
2 replies
0 likes

601 Views
2 replies
0 likes

iphone spotify can not removing music from playlist

iphone spotify can not removing music from playlist but directly remove mymusic please fix it. btw . android ver can removine music from playlist

reynard420
Newbie
iphone spotify can not removing music from playlist but directly remove mymusic please fix it. btw . android ver can removine music from playlist
2014-09-06 11:02:22 AM
2014-09-08 8:22:40 AM
jeremygoh
Community Legend
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

Music Quality

When I am playing music on my ion speaker it seems that the higher the volume on my phone is the lower the quality of the music is even when the speaker is turned down. However usual music quality can be acheived by turning the speaker all the way up...

user-removed
Visitor
When I am playing music on my ion speaker it seems that the higher the volume on my phone is the lower the quality of the music is even when the speaker is turned down. However usual music quality ca...
2014-09-06 12:37:29 AM
2014-09-08 8:02:57 AM
jeremygoh
Community Legend
486 Views
4 replies
0 likes

486 Views
4 replies
0 likes

some songs just stops playing

some songs just stops playing one oe two minutes into the song. I have tried to remove the song and add it again - same result. I am using a Iphone 4. Someone has any udea what could be the problem? RGDS

JorgenOjeda
Newbie
some songs just stops playing one oe two minutes into the song. I have tried to remove the song and add it again - same result. I am using a Iphone 4. Someone has any udea what could be the problem? ...
2014-09-07 5:19:17 PM
2014-09-08 3:55:53 AM
kbrooksc
Community Legend
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Local Files Wont Syc

If i select local files to sync it just says pending forever. I have 51 gb free space on my phone and i have uninstalled and reinstalled the app so its not that. Anyone have any advice ?

MarkDegroot
Casual Listener
If i select local files to sync it just says pending forever. I have 51 gb free space on my phone and i have uninstalled and reinstalled the app so its not that. Anyone have any advice ?
2014-09-08 2:25:22 AM
2014-09-08 3:16:25 AM
MarkDegroot
Casual Listener
780 Views
4 replies
0 likes
local files
pending

780 Views
4 replies
0 likes

Solved!! Spotify premium not working on iPhone 5

Spotify Premium has been working well on my iPad, iPhone and desktop for a long while. Suddently it has stopped working on my iPhone 5. I found myself logged out of the App. Now, when I log back in on the phone my playlists and music has gone and my ...

alexmackman
Casual Listener
Spotify Premium has been working well on my iPad, iPhone and desktop for a long while. Suddently it has stopped working on my iPhone 5. I found myself logged out of the App. Now, when I log back in o...
2014-09-05 12:06:07 AM
2014-09-08 3:07:08 AM
kbrooksc
Community Legend
1640 Views
4 replies
0 likes
iphone5
Premium

1640 Views
4 replies
0 likes

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