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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44761 Views

45 replies

10 likes

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  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110859 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1818 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302652 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128489 Views

19 replies

38 likes

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Solved!! iOS 8 Support?

Updated to ios 8 today and Spotify crashes every time when trying to open. I have the latest version of Spotify as well. I have also reset my phone on top of deleting and reinstalling the app. Just wanted to put this up to get the issue noticed.

Regular

Updated to ios 8 today and Spotify crashes every time when trying to open. I have the latest version of Spotify as well. I have also reset my phone on top of deleting and reinstalling the app. Just w...

MichaelW

Community Legend

24424 Views

141 replies

17 likes

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  • 141 replies
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Albums saved, but not available in the mobile version

I've reported issues with albums disappearing from the album list, but still being available in the desktop version of Spotify. The problem now is different: when I save an album with the desktop version, it's not sync'ed in the mobile version. But i...

Regular

I've reported issues with albums disappearing from the album list, but still being available in the desktop version of Spotify.  The problem now is different: when I save an album with the des...

431 Views

0 replies

0 likes

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Crash on iPhone 5

iPhone 5 crashes when I search through any of the playlists. As I'm scrolling down it will get midway to 3/4's of the way down and crash.Also, when I select a playlist I have not used prior it will just show the 3 dots and never show the songs. Very ...

Newbie

iPhone 5 crashes when I search through any of the playlists. As I'm scrolling down it will get midway to 3/4's of the way down and crash. Also, when I select a playlist I have not used prior it wi...

ishmaelk

Regular

1253 Views

6 replies

0 likes

Spotify crashing iOS
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  • 6 replies
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spotify crashes on iphone when offline

Spotify crashes after 1-2 song when in offline mode on iphone 5s. Seems to be fine when in online mode. Iphone is updated to iOS 8.0.2. Problem started after last spotify update 1.8.0

Newbie

Spotify crashes after 1-2 song when in offline mode on iphone 5s. Seems to be fine when in online mode. Iphone is updated to iOS 8.0.2. Problem started after last spotify update 1.8.0

772 Views

0 replies

0 likes

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Fail with names of playlist

When i add albums to playlists after discovering them, so far the list was named automatically (artists - name of album). With the current app version for a couple of days now I have to re-type the entire name. Any way to solve this?

Casual Listener

When i add albums to playlists after discovering them, so far the list was named automatically (artists - name of album). With the current app version for a couple of days now I have to re-type the e...

443 Views

0 replies

0 likes

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Alternate Local File Adding?

So I've recently moved to college and I'm on my school's (really **bleep**ty) Wi-Fi. Normally I wouldn't be complaining, but I've found out that I can't add any local files to my mobile device via Spotify on my desktop through Wi-Fi like I usually di...

Newbie

So I've recently moved to college and I'm on my school's (really **bleep**ty) Wi-Fi. Normally I wouldn't be complaining, but I've found out that I can't add any local files to my mobile device via Sp...

MattSuda

Spotify Star

1094 Views

2 replies

0 likes

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My playlist won't show up on my iPad!

Help! My playlist "POP DANCE" wont display the songs on my iPad. It shows up as empty. The playlist name is there to select but its empty. It shows fully populated on my computer but not my iPad. HELP I'm djing tonight!

Casual Listener

Help!   My playlist "POP DANCE" wont display the songs on my iPad. It shows up as empty. The playlist name is there to select but its empty.  It shows fully populated on my computer but...

ITgutt1

Newbie

2623 Views

4 replies

0 likes

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Filter is not working in edit-mode

My problem is that I want to delete a specific song in a large playlist. I enter edit mode of the playlist and then i try to use the filter function, but nothing happens when I click the search input field. A work around could have been to first sear...

Casual Listener

My problem is that I want to delete a specific song in a large playlist. I enter edit mode of the playlist and then i try to use the filter function, but nothing happens when I click the search&...

MattSuda

Spotify Star

659 Views

3 replies

0 likes

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  • 3 replies
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Add new tracks on top in playlist

Hello folks! Is it possible to sort the tracks in your playlist so that the newest tracks is at the top of the list? Really anyoing that you have to scroll down through all tracks.. Thanks.

Roadie

Hello folks!   Is it possible to sort the tracks in your playlist so that the newest tracks is at the top of the list? Really anyoing that you have to scroll down through all tracks.. &n...

MattSuda

Spotify Star

600 Views

3 replies

0 likes

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iOS8 Random songs won't sync or be available for 'offline' playing

This is for anyone that might have this same issue. I upgraded to the new iPhone 6, and iOS8.02. After doing so, random songs that had previously always been available were now showing as -:-- and would not play. Pic of one of the songs I tried takin...

Casual Listener

This is for anyone that might have this same issue.    I upgraded to the new iPhone 6, and iOS8.02. After doing so, random songs that had previously always been available were now showi...

541 Views

0 replies

0 likes

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Equalizer and Airplay

It seems that the equalizer now built into the iOS app has no impact on the signal transmistted through Airplay to an Airport Express. Is this true? I've tried to shape the sound and don't seem to hear any difference

Newbie

It seems that the equalizer now built into the iOS app has no impact on the signal transmistted through Airplay to an Airport Express.  Is this true?  I've tried to shape the sound and don'...

1481 Views

0 replies

0 likes

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Multiple issues

Whenever I try to thumb up or thumb down a song I get a message that says "Something went wrong!" It has done this since the Spotify update a few weeks ago and did it on both IOS 7 and IOS8 so it's not an apple issue. It will sometimes stop showing t...

Newbie

Whenever I try to thumb up or thumb down a song I get a message that says "Something went wrong!" It has done this since the Spotify update a few weeks ago and did it on both IOS 7 and IOS8 so it's n...

367 Views

0 replies

0 likes

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Solved!! Songs Disappearance

Hello there, I'm new to spotify but I think I understand enough to say that I think I have a problem. I've been using Spotify, the web player, on my laptop through chrome for a while now and it's all be nice and dandy until today. I signed into Spoti...

Casual Listener

Hello there, I'm new to spotify but I think I understand enough to say that I think I have a problem. I've been using Spotify, the web player, on my laptop through chrome for a while now and it's all...

MichaelW

Community Legend

1267 Views

4 replies

0 likes

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Broken Search on iOS

8 times out of 10, I open the app on my phone and go to search and I receive errors. Errors being either I'm offline (I'm clearly not), just a general error with a 'try again' button or more often than not that they couldn't find any search results (...

Roadie

8 times out of 10, I open the app on my phone and go to search and I receive errors. Errors being either I'm offline (I'm clearly not), just a general error with a 'try again' button or more often th...

504 Views

0 replies

0 likes

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Albums added in Desktop app not appearing in iphone app

Hi When I add an album to "Your Music" using the desktop app (Mac OSX) they don't show up on my iPhone? Is this a known bug?

Gig Goer

Hi When I add an album to "Your Music" using the desktop app (Mac OSX) they don't show up on my iPhone? Is this a known bug?

magicrevolver

Gig Goer

2171 Views

7 replies

0 likes

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Release Notes - Spotify for iOS 1.7.0

What's new in this version (1.7.0) New: While you're viewing an album on iPhone, check out more releases from the artist in one tap. New: Now you can enjoy Your Music, Browse and Radio on Ford SYNC AppLink. And see those preset numbers on your dashbo...

Spotify Legend

  What's new in this version (1.7.0)   New: While you're viewing an album on iPhone, check out more releases from the artist in one tap. New: Now you can enjoy Your Music, Brows...

Goodman

Spotify Legend

10025 Views

52 replies

0 likes

1.7.0
iOS
Release Notes
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Solved!! Spotify does not work in iOS 8 Beta 3!

I just found out that Spotify does not work on iOS 8 Beta 3. The app just closes automatically the moment you launch it. I never experienced this on iOS 8 Beta 2. UPDATE: I've tried removing it then reinstalling the app as well as restarting my phone...

Gig Goer

I just found out that Spotify does not work on iOS 8 Beta 3. The app just closes automatically the moment you launch it. I never experienced this on iOS 8 Beta 2.   UPDATE: I've tried r...

Sander1974

Casual Listener

13904 Views

50 replies

5 likes

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  • 50 replies
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Is Spotify still alive?

The last weeks there are many complaints about spotify. Apps don't work so people can't use their payed subscription. Many promises about updates and new functions are made. None of them are realized. Features that used to work, are broken after an u...

Gig Goer

The last weeks there are many complaints about spotify. Apps don't work so people can't use their payed subscription. Many promises about updates and new functions are made. None of them are realiz...

MattSuda

Spotify Star

827 Views

2 replies

0 likes

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  • 2 replies
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iPad iOS 8 playback

Since the iOS 8 upgrade I am unable to stream music to my spearkers if the iPad goes to sleep. This was not an issue previously. Is this part of the upcoming fix? Thanks.

Newbie

Since the iOS 8 upgrade I am unable to stream music to my spearkers if the iPad goes to sleep. This was not an issue previously. Is this part of the upcoming fix? Thanks.

347 Views

0 replies

0 likes

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Can only shuffle playlist and not choose my own music that I want to listen to from my own playlists

I can only shuffle play and cannot pick my own music from my playlists that I want to listen to. I've tried uninstalling and reinstalling and tried using my account on another device.

Newbie

I can only shuffle play and cannot pick my own music from my playlists that I want to listen to. I've tried uninstalling and reinstalling and tried using my account on another device.

247man

Newbie

1108 Views

3 replies

0 likes

  • 1108 Views
  • 3 replies
  • 0 likes