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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37230 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102783 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299202 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125887 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Albums added in Desktop app not appearing in iphone app

Hi When I add an album to "Your Music" using the desktop app (Mac OSX) they don't show up on my iPhone? Is this a known bug?

Gig Goer

Hi When I add an album to "Your Music" using the desktop app (Mac OSX) they don't show up on my iPhone? Is this a known bug?

magicrevolver

Gig Goer

2119 Views

7 replies

0 likes

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Release Notes - Spotify for iOS 1.7.0

What's new in this version (1.7.0) New: While you're viewing an album on iPhone, check out more releases from the artist in one tap. New: Now you can enjoy Your Music, Browse and Radio on Ford SYNC AppLink. And see those preset numbers on your dashbo...

Spotify Legend

  What's new in this version (1.7.0)   New: While you're viewing an album on iPhone, check out more releases from the artist in one tap. New: Now you can enjoy Your Music, Brows...

Goodman

Spotify Legend

9848 Views

52 replies

0 likes

1.7.0
iOS
Release Notes
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Solved!! Spotify does not work in iOS 8 Beta 3!

I just found out that Spotify does not work on iOS 8 Beta 3. The app just closes automatically the moment you launch it. I never experienced this on iOS 8 Beta 2. UPDATE: I've tried removing it then reinstalling the app as well as restarting my phone...

Gig Goer

I just found out that Spotify does not work on iOS 8 Beta 3. The app just closes automatically the moment you launch it. I never experienced this on iOS 8 Beta 2.   UPDATE: I've tried r...

Sander1974

Casual Listener

13715 Views

50 replies

5 likes

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  • 50 replies
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Is Spotify still alive?

The last weeks there are many complaints about spotify. Apps don't work so people can't use their payed subscription. Many promises about updates and new functions are made. None of them are realized. Features that used to work, are broken after an u...

Gig Goer

The last weeks there are many complaints about spotify. Apps don't work so people can't use their payed subscription. Many promises about updates and new functions are made. None of them are realiz...

MattSuda

Spotify Star

821 Views

2 replies

0 likes

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  • 2 replies
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iPad iOS 8 playback

Since the iOS 8 upgrade I am unable to stream music to my spearkers if the iPad goes to sleep. This was not an issue previously. Is this part of the upcoming fix? Thanks.

Newbie

Since the iOS 8 upgrade I am unable to stream music to my spearkers if the iPad goes to sleep. This was not an issue previously. Is this part of the upcoming fix? Thanks.

340 Views

0 replies

0 likes

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Can only shuffle playlist and not choose my own music that I want to listen to from my own playlists

I can only shuffle play and cannot pick my own music from my playlists that I want to listen to. I've tried uninstalling and reinstalling and tried using my account on another device.

Newbie

I can only shuffle play and cannot pick my own music from my playlists that I want to listen to. I've tried uninstalling and reinstalling and tried using my account on another device.

247man

Newbie

1086 Views

3 replies

0 likes

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All songs available offline is not working

I have tried to do this on my iPhone but it won't work for me. I have put all the music I want to have offline in one folder. When I click on that folder, then click on all songs, I click on the available offline button. Dots goes green but nothing h...

Casual Listener

I have tried to do this on my iPhone but it won't work for me. I have put all the music I want to have offline in one folder. When I click on that folder, then click on all songs, I click on the avai...

charade

Casual Listener

3647 Views

5 replies

0 likes

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Offline Sync iOS 8 not working.

So I have over 200 mb left on my mobile, it still wont sync offline tracks? Pre iOS 8 i had 7,8GB storage from spotify, now all my phone can handle is 3,8GB. This is very strange...

Casual Listener

So I have over 200 mb left on my mobile, it still wont sync offline tracks? Pre iOS 8 i had 7,8GB storage from spotify, now all my phone can handle is 3,8GB. This is very strange...

joshtheposh82

Newbie

646 Views

1 replies

0 likes

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Spotify does not play on locked screen

If I lock the screen on the iPhone the music simply stops playing. It only plays if the screen is unlocked (regardless of the app being opened btw)

Casual Listener

If I lock the screen on the iPhone the music simply stops playing. It only plays if the screen is unlocked (regardless of the app being opened btw)

Greg

Roadie

3240 Views

1 replies

0 likes

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Spotify doesnt play After..

Sooo i got iPhone 5s with iOS 8.02When spotify is playing and their comes an other sound spotify stops but Doesnt start anny more i gota close app first and then it Will work again It says that its playing but gives no sound play button had no effect...

Newbie

Sooo i got iPhone 5s with iOS 8.02 When spotify is playing and their comes an other sound spotify stops but Doesnt start anny more i gota close app first and then it Will work again It says that...

Greg

Roadie

619 Views

1 replies

0 likes

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  • 1 replies
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Playlist Won't Show Up (iPad, online, free)

Okay, I have tried everything but when I go into my playlists my three playlists won't even show up! (The three dots just keep loading)-I know I haven't deleted them.-Also when I try to listen to someone elses playlist it'll play one song and then wo...

Newbie

Okay, I have tried everything but when I go into my playlists my three playlists won't even show up! (The three dots just keep loading) -I know I haven't deleted them. -Also when I try to liste...

964 Views

0 replies

0 likes

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iOS 8 - Metadata no longer working on certain radios

I had an iPhone 5 with iOS 7.0.2 and the Spotify metadata (track info) showed just fine on my Pioneer Z150. After receiving an iPhone 6 Plus with iOS 8, the Spotify metadata no longer works on the Z150. I also updated to iOS 8.0.2 and still no metada...

Music Fan

I had an iPhone 5 with iOS 7.0.2 and the Spotify metadata (track info) showed just fine on my Pioneer Z150.   After receiving an iPhone 6 Plus with iOS 8, the Spotify metadata no longer work...

568 Views

0 replies

0 likes

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I can't find my albums saved by Android on my iPad

How do I find my albums saved by my Android smartphone on my iPad.I want to hear my music but don't know where they are. Help me!

Casual Listener

How do I find my albums saved by my Android smartphone on my iPad. I want to hear my music but don't know where they are. Help me!

Parsec

Roadie

612 Views

2 replies

0 likes

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  • 2 replies
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Track Links Incorrectly Directing to Full Album

I'm unsure if this is exclusive to iOs, but sharing track links stopped working properly a couple of weeks ago. Instead of taking people to the individual track, it sends them to the full album instead. Would appreciate a fix, thanks!

Newbie

I'm unsure if this is exclusive to iOs, but sharing track links stopped working properly a couple of weeks ago. Instead of taking people to the individual track, it sends them to the full album inste...

MattSuda

Spotify Star

721 Views

1 replies

0 likes

links
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How to save songs to the music app on iphone

is this possible to do? I am wanting to use songs from spotify on the flipagram app. The only way to use songs on flipagram is if they are saved to the default music app that comes on the iphone. Thanks for any help!

Casual Listener

is this possible to do? I am wanting to use songs from spotify on the flipagram app. The only way to use songs on flipagram is if they are saved to the default music app that comes on the iphone. Tha...

MattSuda

Spotify Star

10141 Views

3 replies

0 likes

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  • 3 replies
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Spotify crashes on iPad 1 constantly... help!

I searched the site to no avail.. Description iPad 1 5.1.1 Spotify 0.6.4.2 A more detailed description, using numbered steps Starts fine Plays fine for about 10 minutes Crashes App is still running but I'm sent to the home screen and music stops When...

Regular

I searched the site to no avail..   Description iPad 1 5.1.1 Spotify 0.6.4.2   A more detailed description, using numbered steps Starts fine Plays fine for about 10 minute...

pequenik

Casual Listener

1753 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Random Play on iPhone 6 w iOs 8 as a premium user

Hello,Since im going on the new iphone6 my playlists are playing randomly! Can someone confirm this. As i hear audiobooks, spotify is in that case no more working for me. Besides the listening to albums like The Wall, Quadrophenia, a.o. are useless i...

Casual Listener

Hello, Since im going on the new iphone6 my playlists are playing randomly! Can someone confirm this. As i hear audiobooks, spotify is in that case no more working for me. Besides the listening ...

SSCJarod

Casual Listener

2345 Views

3 replies

0 likes

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  • 3 replies
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Updated iPad, spotify frozen on start screen

Yesterday I updated my iPad to the IOS 8.0.2, and now everytime I click on spotify it just goes to the start screen for about 1 minute then it crashes and goes back to my iPad screen, my spotify was fine yesterday after I'd updated my iPad, please he...

Casual Listener

Yesterday I updated my iPad to the IOS 8.0.2, and now everytime I click on spotify it just goes to the start screen for about 1 minute then it crashes and goes back to my iPad screen, my spotify was...

JohanSol

Casual Listener

1126 Views

3 replies

0 likes

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  • 3 replies
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switching countries

Hi,I originally started with spotify in sweden and i then moved to uk.I now don't have access to the songs I had in sweden and it turns out I listened to them a lot more and I really want to get them back.it sucks so bad that I am without my fav musi...

Casual Listener

Hi, I originally started with spotify in sweden and i then moved to uk. I now don't have access to the songs I had in sweden and it turns out I listened to them a lot more and I really want to get ...

micealokane

Casual Listener

2273 Views

1 replies

0 likes

  • 2273 Views
  • 1 replies
  • 0 likes