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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30808 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95532 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293934 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

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My spotify is now in russian

As stated in the topic, all of a sudden my spotify app is in russian!! I'm swedish and the app has always been in swedish. Anyone knows how to fix this? Re-install didn't help. Regards

Newbie

As stated in the topic, all of a sudden my spotify app is in russian!! I'm swedish and the app has always been in swedish. Anyone knows how to fix this? Re-install didn't help.   Regards

786 Views

0 replies

1 likes

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Solved!! iPad - search filter is On - How to remove

In the search field there is text "filter" and i can not search.I found tip: hit esc, but there is no esc button in iPad.

Newbie

In the search field there is text "filter" and i can not search. I found tip: hit esc, but there is no esc button in iPad.

Fred

Community Legend

2075 Views

2 replies

0 likes

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Can't stop shuffling bug

I have an iPhone 5 and after upgrading to iOS 8 my spotify app constantly plays in shuffle mode, and I can't play albums or playlists in their regular order. The app is up to date and updating to iOS 8.0.2 didn't help. I have a paid account, and this...

Regular

I have an iPhone 5 and after upgrading to iOS 8 my spotify app constantly plays in shuffle mode, and I can't play albums or playlists in their regular order. The app is up to date and updating to iOS...

maichle07

Regular

1344 Views

1 replies

0 likes

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Streaming stops every 15 seconds

Song will keep playing for 5-7 mins. Then suddenly, streaming will stop every 10-15 seconds for about 5-7 seconds and then resume again. This is started happening from today. I am on WiFi with no streaming issues with youtube videos.

Casual Listener

Song will keep playing for 5-7 mins. Then suddenly, streaming will stop every 10-15 seconds for about 5-7 seconds and then resume again.   This is started happening from today.   I ...

birhman

Casual Listener

699 Views

1 replies

0 likes

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Saved albums and songs not showing on ios app

My saved albums and songs not showing on ios?? And... Artists= 0 Songs What's going on? How can this be fixed? Thanks.....

Music Fan

My saved albums and songs not showing on ios??   And...   Artists= 0 Songs     What's going on? How can this be fixed? 😕     Thanks.....

Kudzu

Newbie

1866 Views

5 replies

0 likes

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Spotify premium not working (vodaphone entertainment package)

Hi. I have recently joined vodaphone and as part of my contract i get 24months of spotify premium. I signed up to this yday and it all worked fine. Was able to save music offline etc. however today i have gone onto the app and it is stating my member...

Newbie

Hi. I have recently joined vodaphone and as part of my contract i get 24months of spotify premium. I signed up to this yday and it all worked fine. Was able to save music offline etc. however today i...

515 Views

0 replies

0 likes

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Won't scrobble to last from ios app

Hey guys, since a few days it doesn't scrobble to my last fm account. I'm sure my username and pass are correct.. Restarted my iphone several times but won't work Scrobbling from my MacBook works like a charm.

Newbie

Hey guys, since a few days it doesn't scrobble to my last fm account. I'm sure my username and pass are correct.. Restarted my iphone several times but won't work 😞 Scrobbling from my MacBook works...

598 Views

0 replies

1 likes

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Cover Art gone for Local Files (AGAIN)

This was a problem for a long time through the installment of Spotify 1.0. It was fixed about half a year later, and now it's back again. It is possible it has something to do with the installment of iOS 8, but just wanna inform about the issue... (a...

Visitor

This was a problem for a long time through the installment of Spotify 1.0. It was fixed about half a year later, and now it's back again. It is possible it has something to do with the installment of...

Lorenzo_NGG

Roadie

1317 Views

4 replies

0 likes

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All playlists disappeared from my iPhone, but eveything is fine on my computer.

Two days ago when I was listening to my music it just stoped playing in the middle of a song. When I was gonna restart the song all playlists, even tho i was in offline mode, was gone.Now I can't find a way to get them back. What should I do?

Newbie

Two days ago when I was listening to my music it just stoped playing in the middle of a song. When I was gonna restart the song all playlists, even tho i was in offline mode, was gone. Now I can't...

Adro87

Casual Listener

909 Views

1 replies

0 likes

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I changed my location to Taiwan and my spotify isn`t playing the songs

Hi! I changed the location of my account to Spotify Taiwan, since then I can not listen to any song. I try to play the radio of spotify and it doesn`t work, the playlist already created in spotify doesn't work either. I'm using my iphone and I have s...

Newbie

Hi! I changed the location of my account to Spotify Taiwan, since then I can not listen to any song. I try to play the radio of spotify and it doesn`t work, the  playlist already created in spot...

918 Views

0 replies

1 likes

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How to make an artist folder than have folders for their albums?

Let's say I have a Dave Matthews Band artist folder and I want to have each of their albums in a folder as a subset to the artists, can I do this?

Newbie

Let's say I have a Dave Matthews Band artist folder and I want to have each of their albums in a folder as a subset to the artists, can I do this?

535 Views

0 replies

0 likes

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Payment left avcoint

Hi. I have just checked my bank balance and found a payment for £4.99 has left my account about a week ago for "spotify spotify pr" but my account status is still free... What is the money for

Newbie

Hi. I have just checked my bank balance and found a payment for £4.99 has left my account about a week ago for "spotify spotify pr" but my account status is still free... What is the money for

1007 Views

0 replies

0 likes

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Playlists randomly stop during playback in Airplane Mode / Offilie Mode

I teach yoga and pilates, and put my IPhone in Airplane mode during classes so phone or text sounds don't interrupt. I make class playlists availalble Offline, and switch Spotify to Offline mode. Every class, but at no certain time in playback, the p...

Newbie

I teach yoga and pilates, and put my IPhone in Airplane mode during classes so phone or text sounds don't interrupt. I make class playlists availalble Offline, and switch Spotify to Offline mode. Eve...

327 Views

0 replies

0 likes

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I heard the same song 3 times in 2 days in shuffle mode

I have a playlist with about 320 songs and it is a about 20 hours in length. I listen to my playlist for about an hour or 2 everyday on shuffle mode. In the past two days I heard the same song 3 times. There are about 30 or 35 songs that play everyti...

Roadie

I have a playlist with about 320 songs and it is a about 20 hours in length. I listen to my playlist for about  an hour or 2 everyday on shuffle mode. In the past two days I heard the same song ...

374 Views

0 replies

0 likes

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Blocking access on another device

My spotify is being used on a device that isn't mine. How do I block them from doing this?

Newbie

My spotify is being used on a device that isn't mine. How do I block them from doing this?

TrAwX007

Newbie

1522 Views

1 replies

0 likes

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Connecting

Im trying to connect my iPhone to the Mac mini on the tv but I don't know how to do it. Does anybody know?

Newbie

Im trying to connect my iPhone to the Mac mini on the tv but I don't know how to do it. Does anybody know?

1585 Views

0 replies

0 likes

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Setting playlist folder to offline has stopped working

Hi, I think this issue has just been introduced with the latest updates (1.7.0 / 1.7.1) - basically, with a playlist folder it used to be possible to go to All Songs and toggle this on, which would mean that ll of the songs in all the playlists in th...

Newbie

Hi,   I think this issue has just been introduced with the latest updates (1.7.0 / 1.7.1) - basically, with a playlist folder it used to be possible to go to All Songs and toggle this on, wh...

420 Views

0 replies

1 likes

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Where do you find your invite codes?

Hi, I was wondering where the invite codes are on the iOS app. I found a list of them on my app earlier today, but now I can't seem to navigate to it anymore.

Newbie

Hi, I was wondering where the invite codes are on the iOS app. I found a list of them on my app earlier today, but now I can't seem to navigate to it anymore.

534 Views

0 replies

0 likes

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Solved!! Sleep Timer - iOS

The Sleep Timer of iOS is not working for me with Spotify. It stops for a second and continues to play music. This bug now exists already over one year. Please try to fix it or just build in a sleep timer at the app itself

Newbie

The Sleep Timer of iOS is not working for me with Spotify. It stops for a second and continues to play music. This bug now exists already over one year. Please try to fix it or just build in a sleep ...

adamreading

Casual Listener

30692 Views

5 replies

15 likes

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  • 5 replies
  • 15 likes