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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65000 Views
  • 16 replies
  • 37 likes
  • 65000 Views
  • 16 replies
  • 37 likes

No more synchronization on my iphone!

Hello, I have trouble with my Spotify application on my Iphone. Often, when I'm connected to wifi, the synchronization of my songs stops. I have deleted and re-installed the app multiple times and it's always the same. At some point it just stops syn...

  • Newbie
  • Hello,    I have trouble with my Spotify application on my Iphone. Often, when I'm connected to wifi, the synchronization of my songs stops. I have deleted and re-installed the app mult...
  • jeremygoh
  • Community Legend
  • 424 Views
  • 4 replies
  • 0 likes
  • 424 Views
  • 4 replies
  • 0 likes

Internet Connection required for Spotify Connect

Would have been nice to know that Spotify Connect requires the wireless network to have a connection to the internet in order to allow the devices on the network to control one another. That means you can't just walk into a room with an iPad, iPhone,...

  • Casual Listener
  • Would have been nice to know that Spotify Connect requires the wireless network to have a connection to the internet in order to allow the devices on the network to control one another.  That me...
  • jeremygoh
  • Community Legend
  • 808 Views
  • 1 replies
  • 0 likes
  • 808 Views
  • 1 replies
  • 0 likes

Following Artists - only 100 out of 500 are showing under "Profile > Following"

Only 100 out of 500 Artists I'm Following are showing for me - I am stricly referring to the issue found in the "Profile > Following" section. I understand that Artists I've started Following recently now show up in the "Your Music > Artists" section...

  • Visitor
  • Only 100 out of 500 Artists I'm Following are showing for me - I am stricly referring to the issue found in the "Profile > Following" section. I understand that Artists I've started Fo...
  • jeremygoh
  • Community Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • following artists
  • 489 Views
  • 1 replies
  • 0 likes

Sincronisation

I've done all of the steps to have new music available offline but it doesn't sincronize

  • Casual Listener
  • I've done all of the steps to have new music available offline but it doesn't sincronize
  • jeremygoh
  • Community Legend
  • 604 Views
  • 2 replies
  • 0 likes
  • 604 Views
  • 2 replies
  • 0 likes

Change?

Why did Spotify change the way albums are grouped under artists? It used to show songs with a title bar that stated which album it was from right above it but now it's all grouped as one list.

  • Newbie
  • Why did Spotify change the way albums are grouped under artists? It used to show songs with a title bar that stated which album it was from right above it but now it's all grouped as one list.
  • jeremygoh
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

failing activation

hey I have bought a month of premium on spotify and it takes the money and says I have bought it but then it says failed to activate premium and then when I press get premium again it says that I have already bought it and asks if I want to renew, ho...

  • Casual Listener
  • hey I have bought a month of premium on spotify and it takes the money and says I have bought it but then it says failed to activate premium and then when I press get premium again it says that I hav...
  • jeremygoh
  • Community Legend
  • 1030 Views
  • 7 replies
  • 0 likes
  • 1030 Views
  • 7 replies
  • 0 likes

7 day free trial

Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)

  • Newbie
  • Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)
  • kbrooksc
  • Community Legend
  • 356 Views
  • 1 replies
  • 1 likes
  • 356 Views
  • 1 replies
  • 1 likes

Local Files Playlist Missing

Hi, I have an iphone 4 and I had a local files playlist and now it is gone. When I go to the computer desktop for Spotify, it is gone as well. Is there any way to retrieve this other than getting the local files?

  • Newbie
  • Hi, I have an iphone 4 and I had a local files playlist and now it is gone. When I go to the computer desktop for Spotify, it is gone as well. Is there any way to retrieve this other than getting...
  • user-removed
  • Not applicable
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Your Music - not on ipad? WTF?!

Who did come up with that brilliant idea to leave Your Music out from the ipad version? Amateurs ....

  • Regular
  • Who did come up with that brilliant idea to leave Your Music out from the ipad version? Amateurs ....
  • user-removed
  • Not applicable
  • 509 Views
  • 1 replies
  • 0 likes
  • Ipad yourmusic
  • 509 Views
  • 1 replies
  • 0 likes

[CRASHING] Spotify crash while playing local files, iPhone 5S

Situation: iPhone 5S, IOS 7.1.2, Spotify v1.6.0.1746, Full battery, 2GB of free memory. I have an off-line playlist, 134 songs long. Some of the songs are local files (mp3) I bought at other vendor's. Problem: Spotify crashes when trying to play one ...

  • Newbie
  • Situation: iPhone 5S, IOS 7.1.2, Spotify v1.6.0.1746, Full battery, 2GB of free memory. I have an off-line playlist, 134 songs long. Some of the songs are local files (mp3) I bought at other vend...
  • AsherMusic
  • Regular
  • 838 Views
  • 1 replies
  • 0 likes
  • 838 Views
  • 1 replies
  • 0 likes

How to delete songs from library?

I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and synced them to my phone. However I recently just g...

  • Regular
  • I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and...
  • AlexandarPierce
  • Newbie
  • 5579 Views
  • 6 replies
  • 0 likes
  • 5579 Views
  • 6 replies
  • 0 likes

Solved!! Missing the Discover tab on iPad but it's there on iPhone

Good morning! I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again. I have the Discover feature on my iPhone, Mac and web version of spotify but not on the iPad... I gather from reading other post...

  • Casual Listener
  • Good morning!   I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again.   I have the Discover feature on my iPhone, Mac and web v...
  • Garrard
  • Newbie
  • 12828 Views
  • 14 replies
  • 10 likes
  • 12828 Views
  • 14 replies
  • 10 likes

SYNC Music

Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks

  • Newbie
  • Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks
  • kbrooksc
  • Community Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Solved!! iphone 5s won't play local files.

So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar. I just went from a 4s to 5s and now the 5s won't play local files but the 4s is fine.

  • Newbie
  • So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar.  I just went from a 4s to 5s and now the 5s won't play local files but the 4s ...
  • Adro87
  • Casual Listener
  • 6329 Views
  • 14 replies
  • 1 likes
  • 6329 Views
  • 14 replies
  • 1 likes

iOS 7.1.2 Cannot select user after selected to send music

Hi, I want to send music to one of my friends from my iPhone. What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - Then I select 'Send to... - Now I get an interface with a searchbutton to search for...

  • Newbie
  • Hi,   I want to send music to one of my friends from my iPhone.   What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - ...
  • jeremygoh
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

IPAD - latest version -- constant crash

I am a premium user. I put together a fairly high-end system to connect my iPad into my home entertainment system. Having done that, I can't get Spotify to run for more than 5 minutes on my iPad.Very frustrated.I will not renew my service if this is ...

  • Casual Listener
  • I am a premium user.  I put together a fairly high-end system to connect my iPad into my home entertainment system.  Having done that, I can't get Spotify to run for more than 5 minutes on ...
  • jeremygoh
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

App crashes when attempting log in.

I looked but couldn't find an identical problem on the forums. Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with Facebook, the phone jumps to the Facebook app as if to authenticate...

  • Casual Listener
  • I looked but couldn't find an identical problem on the forums.   Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with ...
  • kbrooksc
  • Community Legend
  • 485 Views
  • 3 replies
  • 0 likes
  • 485 Views
  • 3 replies
  • 0 likes

Won't let me upgrade to premium even though I've been charged 3 times!

Hi guys - hope you can help me1I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on both my computer and mobile (and it still will not all...

  • Casual Listener
  • Hi guys - hope you can help me1 I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on...
  • kbrooksc
  • Community Legend
  • 2721 Views
  • 5 replies
  • 0 likes
  • 2721 Views
  • 5 replies
  • 0 likes

Version 1.6.0

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

  • Music Fan
  • Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?
  • kbrooksc
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

My song offline limit seems to be a little over 3,000, not 10,000 why??

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I try to download a song past that it won't download i...

  • Regular
  • I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I t...
  • dinomight
  • Spotify Star
  • 397 Views
  • 1 replies
  • 1 likes
  • 397 Views
  • 1 replies
  • 1 likes