Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 779 Views
  • 2 replies
  • 6 likes
  • 779 Views
  • 2 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16073 Views
  • 1 replies
  • 2 likes
  • 16073 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88834 Views
  • 125 replies
  • 33 likes
  • 88834 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20861 Views
  • 8 replies
  • 0 likes
  • 20861 Views
  • 8 replies
  • 0 likes

Discover missing on ipad

Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have the same chance to use Spotify in the same way on all my de...

  • Regular
  • Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have t...
  • Peter__
  • Community Legend
  • 492 Views
  • 5 replies
  • 0 likes
  • 492 Views
  • 5 replies
  • 0 likes

Keeps turning my offline playlist off!

I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to resync everything. My other device doesn't do this ju...

  • Casual Listener
  • I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to ...
  • Peter__
  • Community Legend
  • 659 Views
  • 3 replies
  • 0 likes
  • 659 Views
  • 3 replies
  • 0 likes

iPhone tracks won't play

iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play. Thank you for any help.

  • Visitor
  • iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play...
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Premium expired, have to resync all tracks?

Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, anywhays, by using the template, ive written this; Des...

  • Casual Listener
  • Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, any...
  • TrickyEarlobe
  • Casual Listener
  • 1722 Views
  • 6 replies
  • 2 likes
  • 1722 Views
  • 6 replies
  • 2 likes

"Available offline" playlists no longer downloading songs for offline use on iphone

Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhone's (4S) local storage. Suffice, to say, this rende...

  • Newbie
  • Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhon...
  • robzim737
  • Community Legend
  • 679 Views
  • 2 replies
  • 1 likes
  • download playlist
    downloaded music
    Offline playlists unavailable
    offline sync
  • 679 Views
  • 2 replies
  • 1 likes

Cant hear some songs in iPod

Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offline and online, just dont let me hear it). Sorry for ...

  • Newbie
  • Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offlin...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Djay 2 integration - account being used somewhere else

Hi there, I recently installed Djay 2 in both my iPhone and my iPad and the integration with Spotify has been great so far. The only problem I'm having is that whenever the app is in the background it will intermitently stop Spotify in any other clie...

  • Newbie
  • Hi there,   I recently installed Djay 2 in both my iPhone and my iPad and the integration with Spotify has been great so far. The only problem I'm having is that whenever the app is in the b...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Solved!! IOS storage

I found that I was low on memory and that my spotify was taking up 4GB on my iPhone 4 and so I took my playlists off offline mode and yet they remain taking up memory, I have already looked up this issue and although spotify say that when you try to ...

  • Casual Listener
  • I found that I was low on memory and that my spotify was taking up 4GB on my iPhone 4 and so I took my playlists off offline mode and yet they remain taking up memory, I have already looked up this...
  • robzim737
  • Community Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Solved!! cannot listen my playlist off line even if I tag it "available off connection"

Hello everybody I I subscribe to Spotify premium recently. I've done a playlist and I can listen to it normally on my mobile when I have a wifi or 3g connection but I cannot listen my playlist off connection despite the fact that I did active the but...

  • Casual Listener
  • Hello everybody I I subscribe to Spotify premium recently. I've done a playlist and I can listen to it normally on my mobile when I have a wifi or 3g connection but I cannot listen my playlist ...
  • sbo
  • Casual Listener
  • 442 Views
  • 5 replies
  • 0 likes
  • 442 Views
  • 5 replies
  • 0 likes

Playlists not downloading offline on iPad BUT fine on iPhone!

I have just upgraded to premium having used spotify before and I can't download any of my playlists offline! I have plenty of data available so can't understand what the issue is and I also reinstalled the app TWICE! The bizarre thing is that the pla...

  • Regular
  • I have just upgraded to premium having used spotify before and I can't download any of my playlists offline! I have plenty of data available so can't understand what the issue is and I also reinstall...
  • Rondon
  • Regular
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

not sync the songs in offline mode with iPhone 5

I've followed the steps to do that by your guides, but there's not response from Spotify. I've marked the "online mode on", also has edited the list and activated the "download arrow" but still not working. It's just working with MAC, but not with Ip...

  • Newbie
  • I've followed the steps to do that by your guides, but there's not response from Spotify. I've marked the "online mode on", also has edited the list and activated the "download arrow" but still not...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Solved!! Playlists Won't Sync

When I try to sync my playlists for offline listening, the progress wheel at the side of the track goes away after a few seconds. It doesn't work even after restarting the app. What is going on?

  • Casual Listener
  • When I try to sync my playlists for offline listening, the progress wheel at the side of the track goes away after a few seconds. It doesn't work even after restarting the app. What is going on?
  • Peter__
  • Community Legend
  • 503 Views
  • 4 replies
  • 0 likes
  • 503 Views
  • 4 replies
  • 0 likes

Spotify Offline Mode - Not able to get it working.

Trying to use Spoitfy in offline mode. Have made playlists 'available offline' but if I go offline none will play. Any ideas?!

  • Casual Listener
  • Trying to use Spoitfy in offline mode. Have made playlists 'available offline' but if I go offline none will play.  Any ideas?! 
  • holleyg
  • Casual Listener
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

New tab of "Downloaded music on device" on my music section...

I have lot of albums saved on my music. And some of them are downloaded to be played offline. It is a pain to scroll up and down to search a downloaded album, so a new tab such as "Downloaded music on device" to see just downloaded music would be ver...

  • Music Fan
  • I have lot of albums saved on my music. And some of them are downloaded to be played offline. It is a pain to scroll up and down to search a downloaded album, so a new tab such as "Downloaded music o...
  • Peter__
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! new iPad look?

When will ipad app be updated to the new design?

  • Roadie
  • When will ipad app be updated to the new design?
  • MattSuda
  • Spotify Star
  • 488 Views
  • 1 replies
  • 3 likes
  • 488 Views
  • 1 replies
  • 3 likes

Playlist contents and names not being cached

I'm on an iPhone 5S with iOS 7.1.1. Whenever Spotify needs to re-open becaue it was closed by iOS or my phone is rebooted I have no local cache of playlists contents. The only way I get the playlists to re-sync with the host is by opening them when t...

  • Music Fan
  • I'm on an iPhone 5S with iOS 7.1.1. Whenever Spotify needs to re-open becaue it was closed by iOS or my phone is rebooted I have no local cache of playlists contents. The only way I get the playlists...
  • bradleyjp
  • Music Fan
  • 297 Views
  • 3 replies
  • 0 likes
  • 297 Views
  • 3 replies
  • 0 likes

IPHONE 5 MISLABELING TRACKS AND PLAYING WRONG VERSIONS OF SONGS - NEED HELP!!!!

So I'm importing a LIVE album from ITunes that is not available on Spotify. EWverything is fine on the desktop version however when I try to listen to the song on my phone the app, the song shows up as the studio version instead of the live version. ...

  • Casual Listener
  • So I'm importing a LIVE album from ITunes that is not available on Spotify.  EWverything is fine on the desktop version however when I try to listen to the song on my phone the app, the song sho...
  • adamfsu32
  • Casual Listener
  • 774 Views
  • 2 replies
  • 0 likes
  • 774 Views
  • 2 replies
  • 0 likes

Can't delete a playlist in a folder

With the last version of Spotify on iOS, the ability to delete a playlist inside a folder of playlists has desapeared. It is a little function but very useful.Please fix that quickly ! Thanks for your work however.

  • Casual Listener
  • With the last version of Spotify on iOS, the ability to delete a playlist inside a folder of playlists has desapeared. It is a little function but very useful. Please fix that quickly ! 🙂 Thanks f...
  • BergenJavisst
  • Newbie
  • 1682 Views
  • 6 replies
  • 2 likes
  • 1682 Views
  • 6 replies
  • 2 likes

Sprint Free Trial for Premium Spotify

Hi there, I just signed up for the Spotify 3 month free trail on Sprint. I already have Spotify on my phone and use it actively. Do I litereally go into the Spotify account and upgrade to premium? My credit card is linked to this account, and I am co...

  • Newbie
  • Hi there,   I just signed up for the Spotify 3 month free trail on Sprint. I already have Spotify on my phone and use it actively. Do I litereally go into the Spotify account and upgrade to ...
  • Peter__
  • Community Legend
  • 8901 Views
  • 1 replies
  • 0 likes
  • 8901 Views
  • 1 replies
  • 0 likes

Solved!! Music once playable no longer available on Spotify. (Not the first time this has happened)

I noticed a song that I played hours ago, is no longer available. When I attempt to play it, I get an error that says 'Track Unavailable'. So I decided to look up this album on Spotify, and it seems like songs that were once available are no longer t...

Suddenly unavailable songs
  • Casual Listener
  • I noticed a song that I played hours ago, is no longer available. When I attempt to play it, I get an error that says 'Track Unavailable'.    So I decided to look up this album on Spoti...
  • pchukwura
  • Casual Listener
  • 1105 Views
  • 3 replies
  • 0 likes
  • 1105 Views
  • 3 replies
  • 0 likes