Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37153 Views
15 replies
36 likes

37153 Views
15 replies
36 likes

Spotify crashes when when I turn on Airplay

I'm having issues with Airplay since I updated to version 1.4. If I have been using the app for a while and then I decide to turn on Airplay, the app crashes. However, if I reopen the app and turning on Airplay is the first thing I do, it works fine....

user-removed
Visitor
I'm having issues with Airplay since I updated to version 1.4. If I have been using the app for a while and then I decide to turn on Airplay, the app crashes. However, if I reopen the app and turning...
2014-07-20 4:44:42 PM
2014-08-03 5:08:56 PM
jeremygoh
Community Legend
559 Views
1 replies
0 likes

559 Views
1 replies
0 likes

The search panel stop responding after add a song to a playlist

When i search for a song i can play it, but if i add it to a playlist i can no longer choose another one anymore. The panel with the results is frozen, even if I search a new song, the results appears, but it,s impossible to select any of the found s...

Fran_pizquito
Casual Listener
When i search for a song i can play it, but if i add it to a playlist i can no longer choose another one anymore. The panel with the results is frozen, even if I search a new song, the results appear...
2014-07-22 8:33:06 PM
2014-08-03 5:07:50 PM
jeremygoh
Community Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Unable to send Message on Spotify

sorry guys, i'm new...anybody of you knows why when i try to send a message on the left of the main screen of spotify tutorial says that is not possible to send it? What's tutorial?? Why can't i sende my messages? Thank you in advance

user-removed
Visitor
sorry guys, i'm new...anybody of you knows why when i try to send a message on the left of the main screen of spotify tutorial says that is not possible to send it? What's tutorial?? Why can't ...
2014-07-23 7:01:01 PM
2014-08-03 5:01:55 PM
jeremygoh
Community Legend
646 Views
1 replies
0 likes

646 Views
1 replies
0 likes

Spotify just synchronize my local files

Spotify just synchronizes on ipod the playlist musics that i already have downloaded on itunes. How can i synchronize new musics on my ipod that i just have on spotify ?

vitor
Newbie
Spotify just synchronizes on ipod the playlist musics that i already have downloaded on itunes. How can i synchronize new musics on my ipod that i just ha...
2014-08-03 4:57:36 PM
2014-08-03 5:00:53 PM
jeremygoh
Community Legend
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

iPad new artist page - bio should be at the top!

Loving the new album list in release date order with dates listed - but - why do I have to scroll right down to the bottom of the page for the artist bio? Isn't this the artist page so shouldn't the artist bio be right at the top?

timiambeing
Community Legend
Loving the new album list in release date order with dates listed - but - why do I have to scroll right down to the bottom of the page for the artist bio? Isn't this the artist page so shouldn't the ...
2014-07-30 11:13:51 AM
2014-08-03 5:00:07 PM
jeremygoh
Community Legend
508 Views
1 replies
0 likes

508 Views
1 replies
0 likes

為什麼iPad不能像iPhone一樣可以聽“我的音樂” (Why isn't there My Music on the iPad just like the iPhone)

為什麼iPad不能像iPhone一樣可以聽“我的音樂” 在iPhone上可以選擇音樂然後有我的音樂可以選而到iPad上面，只有音樂清單可以選擇我平常都只習慣把音樂都放在我的音樂裡，這樣要聽很不方便 EDIT by @jeremygoh: I edited the title for English clarifications.

Tengwei
Newbie
為什麼iPad不能像iPhone一樣可以聽“我的音樂” 在iPhone上可以選擇音樂然後有我的音樂可以選而到iPad上面，只有音樂清單可以選擇我平常都只習慣把音樂都放在我的音樂裡，這樣要聽很不方便 EDIT by @jeremygoh: I edited the title for English clar...
2014-07-19 5:34:03 AM
2014-08-03 4:58:58 PM
jeremygoh
Community Legend
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Premium Won't Play Certain Songs

This is a problem for both iOS7 [iPhone 5c] and the Apple OS X [Macbook].My girlfriend, a Spotify Premium user, recently upgraded from an iPhone 4 to the 5c in late October.. After she transferred all of the data and synced her new device, Spotifly w...

ArkNasty
Casual Listener
This is a problem for both iOS7 [iPhone 5c] and the Apple OS X [Macbook]. My girlfriend, a Spotify Premium user, recently upgraded from an iPhone 4 to the 5c in late October.. After she tran...
2013-11-20 6:44:37 AM
2014-08-03 4:42:15 PM
jeremygoh
Community Legend
1332 Views
5 replies
0 likes

1332 Views
5 replies
0 likes

Won't sync offline tracks even after upgrade/reinstall/deletion etc

I've spent days trying every single solution I can find online and I STILL can't sync offline tracks. I've got over 2 GB of space on my iphone, I've done a full reset of my phone and reinstalled every single app, I've tried every trick I could find l...

michaeldresser
Music Fan
I've spent days trying every single solution I can find online and I STILL can't sync offline tracks. I've got over 2 GB of space on my iphone, I've done a full reset of my phone and reinstalle...
2014-07-30 7:04:16 PM
2014-08-03 4:35:11 PM
jeremygoh
Community Legend
880 Views
13 replies
0 likes

880 Views
13 replies
0 likes

Connect won't recognise other devices on my network

I have a premium account, with the Spotify app installed on my iPhone5, and the Spotify program running on my Windows7 PC.The PC will recognise my iPhone as another device, and allow sync, but the connect feature on the iPhone app won't see the PC an...

cabes
Newbie
I have a premium account, with the Spotify app installed on my iPhone5, and the Spotify program running on my Windows7 PC. The PC will recognise my iPhone as another device, and allow sync, but the ...
2014-08-02 2:23:44 AM
2014-08-03 4:32:41 PM
jeremygoh
Community Legend
922 Views
1 replies
0 likes
Connect
iphone
Windows

922 Views
1 replies
0 likes

iPad Version of Spotify & Menu line on IPAD Air

Why can't I see the menu line ( File Edit View Playback Help) on my IPAD? The included functions available on my laptod are very useful. Like "Cut" and "Paste" and "Create a new Folder". Anyone knows ?

svartsammet
Casual Listener
Why can't I see the menu line ( File Edit View Playback Help) on my IPAD? The included functions available on my laptod are very useful. Like "Cut" and "Paste" and "Create a new Folder". &...
2014-08-02 10:08:49 AM
2014-08-03 4:24:33 PM
jeremygoh
Community Legend
1733 Views
7 replies
0 likes

1733 Views
7 replies
0 likes

Equalizer

I like the new option for the equalizer feature. However, I've noticed when messing with the lows (bass) on some songs, I get a lot of static. No, I'm not turning it all the way up, it just seems to me that (in my opinion) either it doesn't provide e...

RECON1
Newbie
I like the new option for the equalizer feature. However, I've noticed when messing with the lows (bass) on some songs, I get a lot of static. No, I'm not turning it all the way up, it just seems to ...
2014-08-02 11:11:05 AM
2014-08-03 4:23:19 PM
jeremygoh
Community Legend
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

Spotify Connect

on my Ipone 5s I press that icon that says spotify connect, i can't find my computer on that screen, im logged on at the same network and same Spotify account.. any ideas? Please Help!

mezentius
Regular
on my Ipone 5s I press that icon that says spotify connect, i can't find my computer on that screen, im logged on at the same network and same Spotify account.. any ideas? Please Help!
2014-07-27 12:31:20 AM
2014-08-03 4:20:57 PM
jeremygoh
Community Legend
415 Views
4 replies
0 likes

415 Views
4 replies
0 likes

iPhone start shuffle without doing anything

Anyone who knows what to do if Spotify on an iPhone doesn't stop shuffle even if the shuffle button isn't on. I got a premium account and it happens when I don't even push any buttons on the phone (like under a workout). So in the middle of a song it...

Fiiah
Newbie
Anyone who knows what to do if Spotify on an iPhone doesn't stop shuffle even if the shuffle button isn't on. I got a premium account and it happens when I don't even push any buttons on the phone (l...
2014-08-02 8:18:41 PM
2014-08-03 4:18:09 PM
jeremygoh
Community Legend
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

Solved!! Laden von Covern deaktivieren

Hallo. Ist es möglich, dass die App nicht immer die Cover und ähnliches mitlädt. Bei der Telekom ist in der Spotify-Flat das Musik hören im Volumen inklusive, das laden der Cover allerdings nicht. Kann man deaktivieren, dass diese immer mitgeladen we...

Hannes594
Newbie
Hallo. Ist es möglich, dass die App nicht immer die Cover und ähnliches mitlädt. Bei der Telekom ist in der Spotify-Flat das Musik hören im Volumen inklusive, das laden der Cover allerding...
2014-08-02 9:22:50 PM
2014-08-03 4:16:33 PM
jeremygoh
Community Legend
2533 Views
1 replies
0 likes

2533 Views
1 replies
0 likes

when i go offline the songs i downloaded wont play i dont understand??

ok so i save the song like how you should. but when i go offline it doesnt save! there's an arrow below it and it should go green when its downloaded but i dont know how :(( it worked fine from the start and now it doesnt. im on premium 7 days , on m...

mfdjm116
Newbie
ok so i save the song like how you should. but when i go offline it doesnt save! there's an arrow below it and it should go green when its downloaded but i dont know how :(( it worked fine from the s...
2014-08-03 7:41:57 AM
2014-08-03 4:09:37 PM
jeremygoh
Community Legend
573 Views
1 replies
0 likes

573 Views
1 replies
0 likes

Solved!! Update of iPad App - "my music" etc. missing

Hey Spotify, I just want to ask you, there was an update for Android and also the Apple iPhones, of the App - with this new feature to save Artists or Songs or even Albums - not as earlier when you only had the possibility to save something as playli...

fiebz
Casual Listener
Hey Spotify, I just want to ask you, there was an update for Android and also the Apple iPhones, of the App - with this new feature to save Artists or Songs or even Albums - not as ea...
2014-08-02 2:11:33 PM
2014-08-03 9:39:38 AM
Jong1
Gig Goer
3136 Views
5 replies
3 likes

3136 Views
5 replies
3 likes

Solved!! iPod Touch - Not loading any of my playlist or songs, it's all empty.

Hello, this is my first time posting in the forums so I hope I do this right and give enough info. Thanks. Description My iPod touch app is not working, I can log in but it's not loading anything after new update. It's like the app in not recognising...

Tazular
Casual Listener
Hello, this is my first time posting in the forums so I hope I do this right and give enough info. Thanks. Description My iPod touch app is not working, I can log in but it's not loading...
2014-08-01 4:25:20 PM
2014-08-02 3:51:18 PM
Tazular
Casual Listener
4147 Views
2 replies
0 likes

4147 Views
2 replies
0 likes

Solved!! iOS app pauses music when switch to safari

Running iOS5 on iPhone 4s. All updates applied.When playing music in the app (offline mode), if I switch to safari, the music fades to pause. Does not do this on other apps.Tried shutting down Spotify and relaunching, no effect.Thoughts?

stevekosborne
Newbie
Running iOS5 on iPhone 4s. All updates applied. When playing music in the app (offline mode), if I switch to safari, the music fades to pause. Does not do this on other apps. Tried shutting dow...
2012-02-20 7:46:44 PM
2014-08-01 9:27:27 PM
Tuffers-1875
Newbie
45903 Views
7 replies
0 likes

45903 Views
7 replies
0 likes

Offline synching not working

HiI am a very new user and to begin with had no problem with making music available offline. However in last couple of days the synching has stopped and I now only have 3 playlists available offline. I have tried switching all 'available offline' off...

Littlecharliep
Casual Listener
Hi I am a very new user and to begin with had no problem with making music available offline. However in last couple of days the synching has stopped and I now only have 3 playlists available offlin...
2014-07-31 1:26:05 AM
2014-08-01 9:02:32 PM
jeremygoh
Community Legend
2246 Views
3 replies
0 likes
offline mode
offline playlists
Offline playlists unavailable

2246 Views
3 replies
0 likes

Solved!! Does Spotify prefer sync'd tracks over streaming even when connected to a network?

Disclaimer: I am posting here because I use the iOS version of Spotify and it didn't seem like there was a general FAQ forum. So I am curious. I don't let Spotify use my cellular network so that I can keep my data down. Instead I simply sync my favou...

DanHazard
Music Fan
Disclaimer: I am posting here because I use the iOS version of Spotify and it didn't seem like there was a general FAQ forum. So I am curious. I don't let Spotify use my cellular network s...
2014-08-01 5:47:01 PM
2014-08-01 6:19:06 PM
DanHazard
Music Fan
898 Views
2 replies
0 likes

898 Views
2 replies
0 likes

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