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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 88399 Views
  • 19 replies
  • 38 likes
  • 88399 Views
  • 19 replies
  • 38 likes

Spotify on Ipad - seaching friends and playlists

Hello, I have the spotify app on my ipad. i am unable to search for friends, whenever i click on the friends tab the only option is connect to facebook. i do not have facebook. if i search with username nothing comes up. also, i am having issues sear...

  • Newbie
  • Hello,   I have the spotify app on my ipad. i am unable to search for friends, whenever i click on the friends tab the only option is connect to facebook. i do not have facebook. if i search w...
  • jeremygoh
  • Community Legend
  • 1715 Views
  • 5 replies
  • 0 likes
  • 1715 Views
  • 5 replies
  • 0 likes

Shuffle Play- Same sequence of songs

I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost the same exact sequence of songs each day. Its not the first time it has happened either. If that doesnt tell you that shuffle play isnt working then I...

  • Roadie
  • I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost  the same exact sequence of songs each day. Its not the first time it has happened either. If t...
  • jeremygoh
  • Community Legend
  • 775 Views
  • 3 replies
  • 0 likes
  • 775 Views
  • 3 replies
  • 0 likes

Please fix the syncing on spotify!

Spotify Employees, Please do fix the spotify wifi syncing. It always stays on pending when trying to sync local files and also the album artwork never shows on the playlist tab but it shows as a mini album artwork in the box above the play and pause ...

  • Casual Listener
  • Spotify Employees,   Please do fix the spotify wifi syncing. It always stays on pending when trying to sync local files and also the album artwork never shows on the playlist tab but it show...
  • jeremygoh
  • Community Legend
  • 612 Views
  • 2 replies
  • 0 likes
  • 612 Views
  • 2 replies
  • 0 likes

iphone spotify can not removing music from playlist

iphone spotify can not removing music from playlist but directly remove mymusic please fix it. btw . android ver can removine music from playlist

  • Newbie
  • iphone spotify can not removing music from playlist    but directly remove mymusic    please fix it.     btw . android ver can removine music from playlist
  • jeremygoh
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Music Quality

When I am playing music on my ion speaker it seems that the higher the volume on my phone is the lower the quality of the music is even when the speaker is turned down. However usual music quality can be acheived by turning the speaker all the way up...

  • Visitor
  • When I am playing music on my ion speaker it seems that the higher the volume on my phone is the lower the quality of the music is even when the speaker is turned down. However usual music quality ca...
  • jeremygoh
  • Community Legend
  • 501 Views
  • 4 replies
  • 0 likes
  • 501 Views
  • 4 replies
  • 0 likes

some songs just stops playing

some songs just stops playing one oe two minutes into the song. I have tried to remove the song and add it again - same result. I am using a Iphone 4. Someone has any udea what could be the problem? RGDS

  • Newbie
  • some songs just stops playing one oe two minutes into the song. I have tried to remove the song and add it again - same result. I am using a Iphone 4. Someone has any udea what could be the problem? ...
  • kbrooksc
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Local Files Wont Syc

If i select local files to sync it just says pending forever. I have 51 gb free space on my phone and i have uninstalled and reinstalled the app so its not that. Anyone have any advice ?

  • Casual Listener
  • If i select local files to sync it just says pending forever. I have 51 gb free space on my phone and i have uninstalled and reinstalled the app so its not that. Anyone have any advice ?
  • MarkDegroot
  • Casual Listener
  • 792 Views
  • 4 replies
  • 0 likes
  • local files
    pending
  • 792 Views
  • 4 replies
  • 0 likes

Solved!! Spotify premium not working on iPhone 5

Spotify Premium has been working well on my iPad, iPhone and desktop for a long while. Suddently it has stopped working on my iPhone 5. I found myself logged out of the App. Now, when I log back in on the phone my playlists and music has gone and my ...

  • Casual Listener
  • Spotify Premium has been working well on my iPad, iPhone and desktop for a long while. Suddently it has stopped working on my iPhone 5. I found myself logged out of the App. Now, when I log back in o...
  • kbrooksc
  • Community Legend
  • 1647 Views
  • 4 replies
  • 0 likes
  • iphone5
    Premium
  • 1647 Views
  • 4 replies
  • 0 likes

Can't play offline

When I select a playlist to play offline it does not load the songs to enable them to be played offline, I have uninstalled and reinstalled the app many times and it is still not working

  • Casual Listener
  • When I select a playlist to play offline it does not load the songs to enable them to be played offline, I have uninstalled and reinstalled the app many times and it is still not working
  • kbrooksc
  • Community Legend
  • 432 Views
  • 3 replies
  • 0 likes
  • 432 Views
  • 3 replies
  • 0 likes

Why Spotify connect shows a desktop?

Why is a desktop/compter screen shown on the Spotify Connect IOS screen when the feature is not available in the slightest? Connect lets you play and control Spotify on all your devices' ? Why doesent it control the Mac/PC then???

  • Casual Listener
  • Why is a desktop/compter screen shown on the Spotify Connect IOS screen when the feature is not available in the slightest?   Connect lets you play and control Spotify on all your devices' ...
  • MattSuda
  • Spotify Star
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

Solved!! Errors.

Hi there. My iPhone 5C Spotify app has recently stopped working. I keep getting either 'An error occurred. Try again' message when I search for artists or the no matches found one. I have no offline devices, have tried hard resetting about 5 times no...

  • Casual Listener
  • Hi there. My iPhone 5C Spotify app has recently stopped working. I keep getting either 'An error occurred. Try again' message when I search for artists or the no matches found one. I have no offline ...
  • amber0202
  • Casual Listener
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Solved!! Saved music disappearing from "Your Music"

I have saved albums to Your Music recently on my iPhone. The save goes through, but sometime later the albums disappear. I have a (potentially) related problem on the desktop app. Save just doesn't work. Click it and nothing happens. Thoughts? Ideas?

  • Casual Listener
  • I have saved albums to Your Music recently on my iPhone.  The save goes through, but sometime later the albums disappear.     I have a (potentially) related problem on the desktop ...
  • mndoci
  • Casual Listener
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes

Songs sorted by albums

Some day for some reason in "Your Music" "Artist" section, songs were sorted by albums and it was great. Now it dissapeared and I kind of miss it. Is there a way to return it? Thank you

  • Newbie
  • Some day for some reason in "Your Music" "Artist" section, songs were sorted by albums and it was great. Now it dissapeared and I kind of miss it. Is there a way to return it? Thank you
  • sasmimo
  • Newbie
  • 435 Views
  • 2 replies
  • 1 likes
  • 435 Views
  • 2 replies
  • 1 likes

Solved!! Cannot play Spotify playlists on fifth generation iPod Touch

I have a fifth generation iPod Touch that I have Spotify installed on. When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected playlist. The only option I have to play music on my iPod Tou...

  • Regular
  • I have a fifth generation iPod Touch that I have Spotify installed on.  When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected play...
  • calliecrkkuczek
  • Regular
  • 1771 Views
  • 2 replies
  • 0 likes
  • 1771 Views
  • 2 replies
  • 0 likes

Local files won't sync iPhone

I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decided to sync local songs from PC nº2 to my iPhone. It...

  • Casual Listener
  • I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decid...
  • mnagle33
  • Casual Listener
  • 10906 Views
  • 11 replies
  • 1 likes
  • 10906 Views
  • 11 replies
  • 1 likes

Help with saving data

Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are only local files--and not spotify files--as available ...

  • Newbie
  • Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are onl...
  • MattSuda
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Activity Feed on iPhone Empty

Hi Guys, On the desktop version of Spotify I'm following ___ people but whenever I go into the Activity section on the iOS version it displays the message "No recent activity" "Follow friends to see the music their sharing" imgur.com/kAFvCPz Does any...

  • Newbie
  • Hi Guys,    On the desktop version of Spotify I'm following ___ people but whenever I go into the Activity section on the iOS version it displays the message "No recent activity" "Follo...
  • MattSuda
  • Spotify Star
  • 974 Views
  • 1 replies
  • 0 likes
  • 974 Views
  • 1 replies
  • 0 likes

Solved!! Ipad app "installed" but not visible

Spotify ipod/ipad app is working on my ipod, airplay icon, great! But.. The app is not visible on my first generation ipad, even after updating to 5.1.1', which i think is ios5, twice. The ipad appstore says "installed". On the PC desktop, it is incl...

  • Casual Listener
  • Spotify ipod/ipad app is working on my ipod, airplay icon, great! But.. The app is not visible on my first generation ipad, even after updating to 5.1.1', which i think is ios5, twice. The ipad appst...
  • loulouspotten
  • Newbie
  • 18498 Views
  • 6 replies
  • 0 likes
  • 18498 Views
  • 6 replies
  • 0 likes

Solved!! I can't sync any playlists anymore

Hey guys, I bought Spotify Premium yesterday and I managed to sync some songs, but now it's just not syncing anymore. 5 or 6 playlists got the green sign but I want to sync more and it just doesn't get the green sign. It's on my iPhone 4s btw, can an...

  • Casual Listener
  • Hey guys,   I bought Spotify Premium yesterday and I managed to sync some songs, but now it's just not syncing anymore. 5 or 6 playlists got the green sign but I want to sync more and it j...
  • jeremygoh
  • Community Legend
  • 1716 Views
  • 4 replies
  • 0 likes
  • 1716 Views
  • 4 replies
  • 0 likes

Playlists not syncing correctly

Hi everyone,I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and playlists I've created on the computer. For example,...

  • Regular
  • Hi everyone, I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and...
  • kbrooksc
  • Community Legend
  • 671 Views
  • 1 replies
  • 0 likes
  • 671 Views
  • 1 replies
  • 0 likes