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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30825 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95552 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293937 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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When adding a new playlist a blank pop up box appears instead of the artist/title

I've searched the community but can't find an answer.... Something has changed in my spotify app (Iphone 5s). When i go to add a new playlist a white pop box appears and asks me to name it. The box is blank and it's really difficult to remember the e...

Newbie

I've searched the community but can't find an answer....   Something has changed in my spotify app (Iphone 5s). When i go to add a new playlist a white pop box appears and asks me to name it...

Tftb

Newbie

749 Views

1 replies

1 likes

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iOS 8 iPhone not showing in devices

I have updated to iOS 8 recently and since then my iPhone 5 is not showing up in the devices section on the spotify client. This means i can't sync any of my local files which is abit fustrating. Anyone know if this is a bug or whether its something ...

Regular

I have updated to iOS 8 recently and since then my iPhone 5 is not showing up in the devices section on the spotify client.   This means i can't sync any of my local files which is abit fust...

500 Views

0 replies

0 likes

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Spotify keeps crashing when I open app

Spotify keeps crashing on iPhone iOS 8.0 when I open the app it just shows the spotify logo for about 25 seconds and it closes... and I tried everything from restarting my phone, resetting to factory setting, deleting the app an reinstalling, force c...

Newbie

Spotify keeps crashing on iPhone iOS 8.0 when I open the app it just shows the spotify logo for about 25 seconds and it closes... and I tried everything from restarting my phone, resetting to factory...

MattSuda

Spotify Star

1058 Views

1 replies

0 likes

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NOTRE DAME AD CRASH

My app generally has no problems but, just tonight, it started acting up - when the Notre Dame ad pops up, the music stops as if it's going to play a commercial, but it doesn't. I closed it, waited, opened the app again, then it crashes.

Newbie

My app generally has no problems but, just tonight, it started acting up - when the Notre Dame ad pops up, the music stops as if it's going to play a commercial, but it doesn't. I closed it, waited, ...

ezgiisbilen

Newbie

616 Views

1 replies

0 likes

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  • 1 replies
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Solved!! [iOS] Spotify Connect is showing unknown device

Spotify connect is showing/controlling an unknown device 'Lauren iPhone' (I don't know any Lauren) which causes my music to pause. Any users confronted with this issue? I have seen this problem on both 3G as well as a home/public wifi-spot. Already t...

Regular

Spotify connect is showing/controlling an unknown device 'Lauren iPhone' (I don't know any Lauren) which causes my music to pause.  Any users confronted with this issue?   I have seen...

stefwes

Regular

2113 Views

2 replies

1 likes

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downloading for offline on iOS 8

I am new to iOS app, so not sure if this is how things are intended to work or if it is a bug. What seems to be happening is that downloading for offline use stops when the screen turns off. Which is a total pain if you want to download a few hundred...

Roadie

I am new to iOS app, so not sure if this is how things are intended to work or if it is a bug.    What seems to be happening is that downloading for offline use stops when the screen tu...

1597 Views

0 replies

0 likes

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Spotify not displaying correct track info on Ford Sync

This problem started back with one of the updates in May/June. With one of the updaets, the tracking accuracy of my Iphone connected through Ford Sync is off. Before the update, the correct artist/song would always show correct on my Sync display as ...

Newbie

This problem started back with one of the updates in May/June. With one of the updaets, the tracking accuracy of my Iphone connected through Ford Sync is off. Before the update, the correct artist/...

Cobraiv

Newbie

3159 Views

4 replies

0 likes

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Offline songs not syncing

I have spotify premium on mac and iphone and have follwed the in app instructions to sync offline songs but it doesn't work. I'm on a shared wireless network (at a University) and think that might be the cause of the failure. I plugged my phone into ...

Newbie

I have spotify premium on mac and iphone and have follwed the in app instructions to sync offline songs but it doesn't work. I'm on a shared wireless network (at a University) and think that might be...

378 Views

0 replies

0 likes

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Can't skip songs on car stereo when it's pluged in

Hi everyone I use to play my spotify music through my car fine but I have recently re downloaded the app and I can't skip songs now on the stereo or steering wheel only on my phone, is there something on my spotify settings that allows me to skip son...

Visitor

Hi everyone I use to play my spotify music through my car fine but I have recently re downloaded the app and I can't skip songs now on the stereo or steering wheel only on my phone, is there someth...

764 Views

0 replies

0 likes

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Offline Listening not working - All three of my ios devices

Hello. I have 3-ios devices that I use with Spotify. I've been a premium member for almost 3-months. Up until today, the listen "offline" feature has worked well. Today, I was listening to the 1st song on an album, when done, it didn't continue to th...

Newbie

Hello.  I have 3-ios devices that I use with Spotify.  I've been a premium member for almost 3-months.  Up until today, the listen "offline" feature has worked well.  Today, I was...

365 Views

0 replies

0 likes

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Spotify Hangs after playing local file in mixed playlist

Hi All, Many searches, many possibilities, nothing relevant, made my own thread: - Spotify Hangs after playing local file and going back to "cloud" file - i.e. no my own file - Artwork changes, timer slidebar is scrolling right, but no sound. - Local...

Roadie

Hi All, Many searches, many possibilities, nothing relevant, made my own thread: - Spotify Hangs after playing local file and going back to "cloud" file - i.e. no my own file - Artwork changes, t...

simonoche

Newbie

1064 Views

2 replies

1 likes

  • 1064 Views
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Solved!! Can't reorder songs in a playlist on iPone

Upgraded to spotify 0.5.9.10, and I am paying for premium. I can no longer change the order of songs in a playlist?? Why not? I used to be able to do this by touching the edit function then touching and holding to the right of the track and dragging ...

Music Fan

Upgraded to spotify 0.5.9.10, and I am paying for premium. I can no longer change the order of songs in a playlist?? Why not? I used to be able to do this by touching the edit function then touc...

brettsinclair67

Casual Listener

30184 Views

88 replies

1 likes

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  • 88 replies
  • 1 likes

How to check how many songs synced for offline mode?

I've having problems with playlists not downloading when i set them to offline mode. Apparently Spotify's iOS app will not download any more songs for offline mode if you have reached the limit of 3,333 songs per device. How does one actually find ou...

Casual Listener

I've having problems with playlists not downloading when i set them to offline mode.   Apparently Spotify's iOS app will not download any more songs for offline mode if you have reached...

user-removed

Not applicable

3543 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

No Devices (Can't Sync)

Hi, so yesterday my Ipad mini and Iphone were synching perfectly fine over wi-fi. Today however nothing shows up under devices and it refuses to work with anything. I tried logging in and out of all the devices, I restarted the devices, I disconnect ...

Regular

Hi, so yesterday my Ipad mini and Iphone were synching perfectly fine over wi-fi. Today however nothing shows up under devices and it refuses to work with anything. I tried logging in and out of all ...

453 Views

0 replies

0 likes

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Solved!! Spotify crashing on iPhone 5 when playing offline

I have used Spotify premium for a few months and it has been working well on my iPhone 5. In the past week or so it has started crashing mid-way through an album. It seems to be doing this consistently when playing any album, but only whenin offline ...

Casual Listener

I have used Spotify premium for a few months and it has been working well on my iPhone 5.  In the past week or so it has started crashing mid-way through an album.  It seems to be doing thi...

user-removed

Not applicable

6415 Views

10 replies

0 likes

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  • 10 replies
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Solved!! lastfm reccomandations on spotify

hi, is there a way on spotify iphone app to listen to playlists generated by my lastfm habits?

Music Fan

hi,   is there a way on spotify iphone app to listen to playlists generated by my lastfm habits?

hans-jürgen

Roadie

2791 Views

4 replies

0 likes

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Available offline is toggling off without my knowledge

I swiped the slider to green to have my playlist available offline. It syncs my local files. Then after a few days the slider ends up being toggled back to off even though I didn't touch it. Spotify is doing it on its own. Is this some kind of bug an...

Roadie

I swiped the slider to green to have my playlist available offline. It syncs my local files. Then after a few days the slider ends up being toggled back to off even though I didn't touch it. Spotify ...

399 Views

0 replies

0 likes

  • 399 Views
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how to change the order in playlist

So I have a playlist in Spotify where is about 800 songs. Now when I upload some new songs, they go down and the newest song is the last one, so if I want to listen to that one, I have to scroll all the way down. How can I change the order in my play...

Newbie

So I have a playlist in Spotify where is about 800 songs. Now when I upload some new songs, they go down and the newest song is the last one, so if I want to listen to that one, I have to scroll all ...

MattSuda

Spotify Star

1471 Views

1 replies

0 likes

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  • 1 replies
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iPod app won't let me filter music in albums section

Why's that? Is there any problem with the iPod? In android and IPhone this feature in the albums section is available and its great and really useful. Please make it happen!

Casual Listener

Why's that? Is there any problem with the iPod? In android and IPhone this feature in the albums section is available and its great and really useful. Please make it happen!

theLazarus

Casual Listener

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
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iOS 8 - Local Files Won't Sync (Just Pending)

Hi! I've just got my iPhone 6, running iOS 8. I've got Spotify also on my Macbook Pro (running Mavericks). At the moment none of my local files will sync to my iPhone and they're just saying pending. The files are all associated with different playli...

Regular

Hi!   I've just got my iPhone 6, running iOS 8. I've got Spotify also on my Macbook Pro (running Mavericks).   At the moment none of my local files will sync to my iPhone and t...

mattblank

Regular

1605 Views

1 replies

0 likes

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  • 1 replies
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