Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
44317 Views
15 replies
36 likes

44317 Views
15 replies
36 likes

your music

All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't sync. Playlists are still sync-ed on my iPhone, only 'your music'...

dew
Casual Listener
All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't syn...
2014-08-09 10:00:25 AM
2014-08-10 9:16:59 AM
Merik
Community Legend
531 Views
3 replies
0 likes

531 Views
3 replies
0 likes

Discover Not Working in iPhone or Mac

I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?

user-removed
Visitor
I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?
2014-08-09 6:34:51 PM
2014-08-09 11:05:36 PM
user-removed
Not applicable
489 Views
3 replies
0 likes

489 Views
3 replies
0 likes

[iOS: Spotify Connect & Radio] Error Message at voting for a song

iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB) Hello, it seems that there is a bug in the current Spotify App regarding "Spotify Connect". When i'm playing spotify-radio over my connected device (YAMAHA...

teufelslama666
Casual Listener
iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB) Hello, it seems that there is a bug in the current Spotify App regarding "Sp...
2014-08-09 2:35:34 PM
2014-08-09 10:12:28 PM
teufelslama666
Casual Listener
569 Views
4 replies
0 likes

569 Views
4 replies
0 likes

Can't add local files to playlist on ios7 app

Every time I try to add a local file to another playlist on my iphone, Spotify crashes.

Martiraff
Regular
Every time I try to add a local file to another playlist on my iphone, Spotify crashes.
2014-08-03 3:23:15 PM
2014-08-09 9:46:40 PM
Martiraff
Regular
1321 Views
6 replies
0 likes
Crash
IOS 7
local files

1321 Views
6 replies
0 likes

iPod nano not detected by spotify due to lightning USB?

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrated because I bought the iPod nano 7th generation be...

Lbhardpro
Casual Listener
I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrat...
2013-01-06 6:20:42 PM
2014-08-09 9:14:39 PM
jeremygoh
Community Legend
4334 Views
14 replies
1 likes

4334 Views
14 replies
1 likes

iphone 5s only syncing certain songs

So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the old phone. However, when I clicked the "make songs av...

joshipoo3
Regular
So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the ol...
2014-08-08 8:24:19 PM
2014-08-09 4:37:28 PM
jeremygoh
Community Legend
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

problems streaming Spotify from apple tv

Hello, I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was streaming from. What's causing this?? I can play itunes and other thin...

missy06
Newbie
Hello, I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was st...
2014-08-07 4:48:52 PM
2014-08-09 3:46:35 PM
jeremygoh
Community Legend
1076 Views
1 replies
0 likes

1076 Views
1 replies
0 likes

2nd Gen Ipod Touch

Hi. Seen plenty of posts about this, but still a little confused. My 2nd Gen Ipod only goes to ios 4.2.1. I have had spotify working on it, but as a free user, it is saying that you have to be a premium user to stream. So my questions are : When did ...

mistameena
Casual Listener
Hi. Seen plenty of posts about this, but still a little confused. My 2nd Gen Ipod only goes to ios 4.2.1. I have had spotify working on it, but as a free user, it is ...
2014-08-07 11:29:24 AM
2014-08-09 3:44:13 PM
jeremygoh
Community Legend
1341 Views
1 replies
0 likes

1341 Views
1 replies
0 likes

Songs randomly start playing on iOS

For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to close out the app completely if I don't want it to p...

itsjimmay
Gig Goer
For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to c...
2014-07-18 11:46:34 PM
2014-08-09 3:37:06 PM
jeremygoh
Community Legend
2097 Views
3 replies
0 likes

2097 Views
3 replies
0 likes

wrong country

Hello I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change it to that! Can you help me? Iddakongur

iddakongur
Newbie
Hello I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change i...
2014-08-07 1:03:20 AM
2014-08-09 3:36:20 PM
jeremygoh
Community Legend
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Heavy Bug: iOS Spotify crashes and can't seem to add local files to Your Music

I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bunch of local files that aren't on spotify streaming ...

mikaelthd
Regular
I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bun...
2014-08-06 9:41:38 PM
2014-08-09 3:34:58 PM
jeremygoh
Community Legend
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

Playlists by Genre and mood n IPAD

This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I cant see them now. How do i get back to them on the IPAD ...

Hollean
Casual Listener
This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I ca...
2014-07-28 7:33:44 PM
2014-08-09 3:30:45 PM
jeremygoh
Community Legend
1138 Views
5 replies
0 likes

1138 Views
5 replies
0 likes

iPhone 5, Spotify 1.5.0.2728, Vocals quiet with airy instruments

Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone and desktop as well), the vocals on tracks will be almos...

iamrwc
Casual Listener
Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone a...
2014-08-05 6:39:49 AM
2014-08-09 3:30:11 PM
jeremygoh
Community Legend
1265 Views
3 replies
0 likes
1.5.0.2728
IOS 7
vocals

1265 Views
3 replies
0 likes

Can't get Local Files to show on iPhone 5c?

I have Spotify pointing at several folders for local files, inc downloads and have put some music in there. I then see my iphone in the spotify list on my Mac, and on my mac all the files show but never in my iPhone Spotify app with the same paid for...

paulc07
Regular
I have Spotify pointing at several folders for local files, inc downloads and have put some music in there. I then see my iphone in the spotify list on my Mac, and on my mac all the files ...
2014-07-31 2:55:29 PM
2014-08-09 3:27:42 PM
jeremygoh
Community Legend
1037 Views
6 replies
0 likes

1037 Views
6 replies
0 likes

Solved!! Spotify only syncs a few songs to my Ipod

I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells my while syncing ...of 17 songs left but there are 1...

T1M0NL
Casual Listener
I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells...
2014-07-18 8:46:40 PM
2014-08-08 7:57:01 PM
T1M0NL
Casual Listener
682 Views
5 replies
0 likes

682 Views
5 replies
0 likes

Spotify Premium in Russia. Not connecting

Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?

ProKostya
Newbie
Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?
2014-08-08 9:48:37 AM
2014-08-08 12:49:27 PM
Taylor
Community Legend
657 Views
1 replies
0 likes

657 Views
1 replies
0 likes

Solved!! Spotify won't sync songs to offline mode

Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it doesn't auto sync, why is that??

Krito
Casual Listener
Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it does...
2014-08-05 3:19:05 AM
2014-08-07 10:43:09 PM
Krito
Casual Listener
9326 Views
2 replies
0 likes

9326 Views
2 replies
0 likes

Solved!! No Albums Or Songs List In IOS

Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album lists appear on my PC version as before. No issues...only on my iPhone. I ...

Shanghaisioux
Casual Listener
Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album...
2014-06-29 12:07:17 PM
2014-08-07 10:20:34 PM
To2
Newbie
3395 Views
5 replies
0 likes

3395 Views
5 replies
0 likes

Shuffle in iPhone app randomly stops playing

Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see screenshot). Pressing the skip button always progresses...

NakeiferW
Regular
Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see sc...
2013-08-20 1:27:18 PM
2014-08-07 5:23:52 PM
one11sgt
Regular
5088 Views
12 replies
0 likes
iOS
ios app
iphone
iphone 5
shuffle

5088 Views
12 replies
0 likes

Hey. So I saved a 5 Seconds of Summer album and the song aren't showing up. (only happens with 5sos)

the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up

kellymcc24
Newbie
the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up
2014-08-06 10:34:15 PM
2014-08-07 3:30:59 PM
mdewater
Community Legend
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts