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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

142613 Views

503 replies

108 likes

  • 142613 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99322 Views

19 replies

38 likes

  • 99322 Views
  • 19 replies
  • 38 likes

Browse page does not refresh featured playlists in the rotator

Every morning I have to log out of Spotify and log in again because the Browse page does not automatically does not refresh featured playlists in the rotator box. So for e.g. if I last accessed spotify on my iphone 5s on Tuesday, it would continue sh...

Newbie

Every morning I have to log out of Spotify and log in again because the Browse page does not automatically does not refresh featured playlists in the rotator box. So for e.g. if I last accessed ...

jeremygoh

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Saved music missing

The albums/songs I have saved are not showing in "Your Music" on iPhone, but can be seen on my Mac and Android apps.I have tried the following, to no avail:-rebooting my phone-logging out-reinstalling the appI have a premium account and I am using Sp...

Newbie

The albums/songs I have saved are not showing in "Your Music" on iPhone, but can be seen on my Mac and Android apps. I have tried the following, to no avail: -rebooting my phone -logging out -r...

jeremygoh

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Offline Issues

While i was playing music at a certain point i got the song stuck, and checkin my iphone i saw that without any action caused by me I found all the playlist erased from the usual place (under "your music"). They aren't there anymore but sill saved on...

Newbie

While i was playing music at a certain point i got the song stuck, and checkin my iphone i saw that without any action caused by me I found all the playlist erased from the usual place (under "your m...

jeremygoh

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Gift Card

I have already got my spotfiy account to premium but I was using a gift card and activated it from my iphone 5. I heard on previous posts to wait up to 12 hours or log out then back in(which didn't work for me). I would like to know if any of these c...

Casual Listener

I have already got my spotfiy account to premium but I was using a gift card and activated it from my iphone 5. I heard on previous posts to wait up to 12 hours or log out then back in(which didn't w...

jeremygoh

Community Legend

1008 Views

3 replies

0 likes

Gift Card
support
  • 1008 Views
  • 3 replies
  • 0 likes

Spotify on Ipad - seaching friends and playlists

Hello, I have the spotify app on my ipad. i am unable to search for friends, whenever i click on the friends tab the only option is connect to facebook. i do not have facebook. if i search with username nothing comes up. also, i am having issues sear...

Newbie

Hello,   I have the spotify app on my ipad. i am unable to search for friends, whenever i click on the friends tab the only option is connect to facebook. i do not have facebook. if i search w...

jeremygoh

Community Legend

1729 Views

5 replies

0 likes

  • 1729 Views
  • 5 replies
  • 0 likes

Shuffle Play- Same sequence of songs

I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost the same exact sequence of songs each day. Its not the first time it has happened either. If that doesnt tell you that shuffle play isnt working then I...

Roadie

I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost  the same exact sequence of songs each day. Its not the first time it has happened either. If t...

jeremygoh

Community Legend

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes

Please fix the syncing on spotify!

Spotify Employees, Please do fix the spotify wifi syncing. It always stays on pending when trying to sync local files and also the album artwork never shows on the playlist tab but it shows as a mini album artwork in the box above the play and pause ...

Casual Listener

Spotify Employees,   Please do fix the spotify wifi syncing. It always stays on pending when trying to sync local files and also the album artwork never shows on the playlist tab but it show...

jeremygoh

Community Legend

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

iphone spotify can not removing music from playlist

iphone spotify can not removing music from playlist but directly remove mymusic please fix it. btw . android ver can removine music from playlist

Newbie

iphone spotify can not removing music from playlist    but directly remove mymusic    please fix it.     btw . android ver can removine music from playlist

jeremygoh

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Music Quality

When I am playing music on my ion speaker it seems that the higher the volume on my phone is the lower the quality of the music is even when the speaker is turned down. However usual music quality can be acheived by turning the speaker all the way up...

Visitor

When I am playing music on my ion speaker it seems that the higher the volume on my phone is the lower the quality of the music is even when the speaker is turned down. However usual music quality ca...

jeremygoh

Community Legend

510 Views

4 replies

0 likes

  • 510 Views
  • 4 replies
  • 0 likes

some songs just stops playing

some songs just stops playing one oe two minutes into the song. I have tried to remove the song and add it again - same result. I am using a Iphone 4. Someone has any udea what could be the problem? RGDS

Newbie

some songs just stops playing one oe two minutes into the song. I have tried to remove the song and add it again - same result. I am using a Iphone 4. Someone has any udea what could be the problem? ...

kbrooksc

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Local Files Wont Syc

If i select local files to sync it just says pending forever. I have 51 gb free space on my phone and i have uninstalled and reinstalled the app so its not that. Anyone have any advice ?

Casual Listener

If i select local files to sync it just says pending forever. I have 51 gb free space on my phone and i have uninstalled and reinstalled the app so its not that. Anyone have any advice ?

MarkDegroot

Casual Listener

818 Views

4 replies

0 likes

local files
pending
  • 818 Views
  • 4 replies
  • 0 likes

Solved!! Spotify premium not working on iPhone 5

Spotify Premium has been working well on my iPad, iPhone and desktop for a long while. Suddently it has stopped working on my iPhone 5. I found myself logged out of the App. Now, when I log back in on the phone my playlists and music has gone and my ...

Casual Listener

Spotify Premium has been working well on my iPad, iPhone and desktop for a long while. Suddently it has stopped working on my iPhone 5. I found myself logged out of the App. Now, when I log back in o...

kbrooksc

Community Legend

1657 Views

4 replies

0 likes

iphone5
Premium
  • 1657 Views
  • 4 replies
  • 0 likes

Can't play offline

When I select a playlist to play offline it does not load the songs to enable them to be played offline, I have uninstalled and reinstalled the app many times and it is still not working

Casual Listener

When I select a playlist to play offline it does not load the songs to enable them to be played offline, I have uninstalled and reinstalled the app many times and it is still not working

kbrooksc

Community Legend

439 Views

3 replies

0 likes

  • 439 Views
  • 3 replies
  • 0 likes

Why Spotify connect shows a desktop?

Why is a desktop/compter screen shown on the Spotify Connect IOS screen when the feature is not available in the slightest? Connect lets you play and control Spotify on all your devices' ? Why doesent it control the Mac/PC then???

Casual Listener

Why is a desktop/compter screen shown on the Spotify Connect IOS screen when the feature is not available in the slightest?   Connect lets you play and control Spotify on all your devices' ...

MattSuda

Spotify Star

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Solved!! Errors.

Hi there. My iPhone 5C Spotify app has recently stopped working. I keep getting either 'An error occurred. Try again' message when I search for artists or the no matches found one. I have no offline devices, have tried hard resetting about 5 times no...

Casual Listener

Hi there. My iPhone 5C Spotify app has recently stopped working. I keep getting either 'An error occurred. Try again' message when I search for artists or the no matches found one. I have no offline ...

amber0202

Casual Listener

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Solved!! Saved music disappearing from "Your Music"

I have saved albums to Your Music recently on my iPhone. The save goes through, but sometime later the albums disappear. I have a (potentially) related problem on the desktop app. Save just doesn't work. Click it and nothing happens. Thoughts? Ideas?

Casual Listener

I have saved albums to Your Music recently on my iPhone.  The save goes through, but sometime later the albums disappear.     I have a (potentially) related problem on the desktop ...

mndoci

Casual Listener

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Songs sorted by albums

Some day for some reason in "Your Music" "Artist" section, songs were sorted by albums and it was great. Now it dissapeared and I kind of miss it. Is there a way to return it? Thank you

Newbie

Some day for some reason in "Your Music" "Artist" section, songs were sorted by albums and it was great. Now it dissapeared and I kind of miss it. Is there a way to return it? Thank you

sasmimo

Newbie

444 Views

2 replies

1 likes

  • 444 Views
  • 2 replies
  • 1 likes

Solved!! Cannot play Spotify playlists on fifth generation iPod Touch

I have a fifth generation iPod Touch that I have Spotify installed on. When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected playlist. The only option I have to play music on my iPod Tou...

Regular

I have a fifth generation iPod Touch that I have Spotify installed on.  When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected play...

calliecrkkuczek

Regular

1795 Views

2 replies

0 likes

  • 1795 Views
  • 2 replies
  • 0 likes

Local files won't sync iPhone

I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decided to sync local songs from PC nº2 to my iPhone. It...

Casual Listener

I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decid...

mnagle33

Casual Listener

10948 Views

11 replies

1 likes

  • 10948 Views
  • 11 replies
  • 1 likes

Help with saving data

Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are only local files--and not spotify files--as available ...

Newbie

Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are onl...

MattSuda

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes